Company Mission

The individuals who comprise National First Response could do a lot of things in this world, but we have chosen to be in the restoration business because it fulfills on how we want the world to be – that all individuals and families have an opportunity to live in a comfortable home that provides them peace, security, and love.

National First Response exists to fully restore the property and lives of those impacted by natural and man-made disasters.

Company History

The company, based in Tempe, Arizona, has experienced steady growth since its founding in January 2008. At its inception, National First Response had just a single truck and just a few air cleaning and drying pieces of equipment. Since that time, the company’s staff has steadily grown (which includes specialists in water damage and fire damage restoration), built a fleet of emergency response vehicles, and added thousands of dollars worth of specialized equipment to confront any water- or fire-damaged home, including air scrubbers, air movers, and industrial dehumidifiers.

Major Disaster Response

In 2011, National First Response dispatched emergency response teams to a number of major disasters. In June, the company sent a team to northeastern Arizona to respond to the Wallow Fire, which became the largest fire in Arizona’s history. The fire burned some 850 square miles of forest and more than 30 structures, displacing more than 6,000 families in the process.
National First Response remediated more than 40 homes damaged by the smoke and fire. In addition, National First Response was selected by the U.S. Forestry Service to remediate the smoke damage done to its Apache-Sitgreaves Forestry Service building in Springerville. Smoke from the forest fire caused more than $300,000 worth of damage to the 20,000-square-foot administrative building.

The company also responded to flooding brought about by Hurricane Irene, which brought heavy rainfall and flooding to the East Coast of the United States. It’s estimated that the 2011 hurricane caused as much as $15 billion worth of storm damage in the United States alone. Emergency response teams from National First Response assisted more than a dozen families in New Jersey, some of whose homes were flooded to the full height of their first floor. National First Response remediated homes with not only flood damage but runaway mold. Our emergency response team dried the structures (which in some cases required demolition down to the floor joists), which allowed the families to begin reconstruction and return to their homes.

In January 2012, National First Response dispatched an emergency response team to Reno, NV to help deal with the aftermath of a wildfire that destroyed 29 homes and forced the evacuation of 10,000 residents. The unnamed wildfire spread quickly, pushed by winds that exceeded 80 mph.

In June 2012, National First Response dispatched two Disaster Response Teams to Saratoga Springs, UT after the Dump Fire caused smoke damage to hundreds of homes that were near the Dump Fire. The Arizona teams augmented the Utah teams already working to restore homes in the area. In all, National First Response had more than 25 fire restoration technicians in the field working to restore more than 30 homes. Although no homes burned in the wildfire, hundreds were significantly damaged by the plume of smoke that shrouded the suburban area.

National First Response is licensed by the Arizona Registrar of Contractors, Residential License No. ROC 277884 and Commercial License No. ROC 277885.

National First Response has been certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) for water remediation and mold remediation. The IICRC (now known as The Clean Trust) is an ANSI Standard Development Organization (SDO) and pursues the development of cleaning standards for the remediation industry as a whole. Check our standing with the IICRC on the group’s website at www.iicrc.org.

Institute of Inspection Cleaning and Restoration- Certified Member
The Clean Trust – Certified Member
Professional Mold Inspection Institute
– Certified Residential Mold Inspector
Professional Mold Inspection Institute
– Certified Mold Remediator
Professional Mold Inspection Institute
– Certified Commercial Mold Inspector
Arizona Registrar of Contractors – Registered Contractor
The Asbestos Institute – Certified Removal Contractor
Professional Mold Inspection Institute—Certified Contractor
Xactware/Xactimate – Certified Contractor
United States Environmental Protection Agency – Certified to conduct lead-based paint renovation, repair and painting activities.
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