IICRC Certification
Emergency Water Response
Emergency Water Damage Restoration
Let Us Handle The Dirty Work, And The Paperwork
Our 24/7 emergency response stops the water, stabilizes the damage, and begins cleanup and restoration before the loss spreads.
Trained, tested, and certified for the work your property may require
The Cleantrust Certification
Certified Residential Mold Inspector
Certified Mold Remediator
Certified Commercial Mold Inspector
Arizona Registered Contractor
Certified Asbestos Removal Contractor
PMII Certified Contractor
Xactware / Xactimate Certified Contractor
EPA Lead-Safe Certified Firm
Why homeowners choose NFR
Get Help 24/7
Response target: 90 minutes or less
We document the damage for your claim
We provide statewide service
Trained, certified specialists
Your situation
Get the right response for exactly what you're dealing with
Active flooding or a burst line
- 1If safe, shut off the water at the source or main
- 2Keep everyone away from standing water near outlets
- 3Call now. Our crew will respond with extraction equipment
Found moisture, stains, or a slow leak
- 1Water typically travels behind walls and under floors unseen
- 2A moisture inspection finds what is not visible yet
- 3Book a free assessment before hidden damage spreads
Residential & commercial
Complete Water Damage Restoration for Homes and Businesses
HomeResidential Water Damage Restoration
If your home is affected, you get complete water mitigation and restoration with careful handling of both your structure and personal belongings, so you can recover faster with less disruption.
Explore Residential Help
BusinessCommercial Water Damage Restoration
If your business or property is impacted, you get a coordinated response built to reduce downtime, protect occupants and tenants, and keep the process organized from start to finish.
Explore Commercial HelpThe Most Common Water-Damage Culprits We Encounter
What We Handle
01
Plumbing + Sewer Damage
- Burst or leaking pipes
- Hidden leaks in walls/cabinets
- Sewer backups
- Toilet & plumbing backups
- Main sewer line blockages
02
Storm + Flood Damage
- Roof leaks
- Heavy rain & monsoons
- Flooding intrusion
- Groundwater seepage
- Foundation leaks
The Restoration Process
Protecting Your Property From Water Damage
1Emergency Response And Stabilization
You get rapid action that stops the situation from escalating and secures affected areas immediately. The water source is identified, active flow is controlled, and conditions are stabilized to prevent further damage.
2Water Removal And Dry-Out
High-capacity extraction and controlled drying remove water efficiently while protecting the structure. When possible, materials are dried in place to reduce demolition and speed recovery.
3Structural Monitoring
You get regular moisture tracking using professional-grade equipment so drying progress is verified, not guessed. Readings and drying logs confirm the structure is fully dry before moving forward.
4Mold Prevention And Remediation
Proper moisture control reduces the conditions mold needs to grow. When mold is present or suspected, affected areas are addressed to protect indoor air quality.
5Contents Protection And Personal Belongings
You get careful handling of furniture, clothing, and personal items while the property is stabilized and dried. These steps minimize loss and help prevent additional damage.
6Repair & Rebuild
Once drying is confirmed, repairs restore the property to its pre-damage condition. Reconstruction is managed through completion, so the final phase does not fall back on the homeowner.
One Call, One Team
Everything Handled By One Team, One Phone Call
From the first call through the final walkthrough, one accountable team owns mitigation, documentation, insurance coordination, and rebuilding so you never have to chase a second vendor.
- 24/7 emergency response with priority dispatch
- Full mitigation and dry-out from start to finish
- Insurance documentation prepared from day one
- Direct coordination with adjusters and property managers
- Repairs and rebuild handled through completion
- One point of contact throughout the entire process
And more—look no further for your restoration.
Clear Communication
Know what is happening before you have to ask.
Uncertainty starts the moment a property loss does. We keep the responsible team, current progress, upcoming work, and every project record connected, so you always know where your restoration stands.
Know who owns your project
A team you can reach & trust
You know who is assigned to your property, what each person is responsible for, and who to call with a question.
Example project updates
Chris OwensVice-presidentMoisture readings are down in the kitchen and hallway. Drying equipment stays in place, and we’re on track to finish drying Thursday.
See where the work stands
The current phase, from assessment through mitigation, repairs, and completion, along with the latest update from the field.
Know what comes next
Upcoming visits with arrival windows, and a clear answer on whether anything is needed from you.
A dated record of every step
Field work, documentation, and communication are logged as they happen, so nothing depends on memory.
Every document in one place
Your scope of work, damage photos, moisture readings, and assessment, matching the files provided to your insurer.
Insurance support
Your insurer decides what to pay. We make sure it's fair.
We document the damage and build a detailed scope you can give your insurer. With your permission, we can speak with them about the work performed.
We document the damage for your claim
We photograph the loss, measure the affected areas, and build a detailed scope you can give your insurer. With your permission we can speak with them about the work we performed.
We keep you updated at every step
You always know where your claim and your property stand, who is responsible, and what comes next.
We break down your policy into plain English
We explain terms like RCV and ACV in plain English so you can read your own policy with confidence. Coverage decisions are your insurer’s to make.
We help you make the Right Call
We show you the visible damage and the likely scope so you and your insurer can decide how to proceed.
In their words
Restored after a flood, and treated like family
We respond to water emergencies with urgency and clear communication, from the first call through final drying and documentation.
Five out of five stars
“I'm a recent 84 year old widow and out of my 'Flooding Tragedy' came the wonderful staff of NFR. They took over to coordinate, and provide guidance and support throughout the whole restoration. They negotiated with insurance to provide the best possible outcome and EVERYONE treated me with concern and respect. From demolition to the final painting, nothing was overlooked. They made it possible for me to return to a beautifully restored home without any glitches or stress.”
Keep recovery moving
See Related Services
Every hour of standing water costs you more.
One call starts extraction, structural drying, and your insurance claim: onsite valleywide within the hour, outlying areas within 24 hours.
24/7 Statewide Service
Emergency response in 90 minutes or less, with statewide service throughout Arizona.
Not sure how serious the damage is? We can assess what happened, explain the next step, and help you protect the property before the loss spreads.
Additional Arizona service areas
AhwatukeeAnthemApache JunctionAvondaleBuckeyeCarefreeCave CreekChandlerChandler HeightsFountain HillsGilbertGlendaleGold CanyonMaricopaMesaParadise ValleyPeoriaPhoenixPrescottQueen CreekSan Tan ValleyScottsdaleSun CitySun City WestSun LakesTempe
24/7 local response
Phoenix
Water, fire, storm & property restoration
24/7 local response
Scottsdale
Water, fire, storm & property restoration
Our Home Base
Tempe Headquarters
316 S. Price Rd
Tempe, AZ 85281
- Fax
- (480) 907-2030
- [email protected]