NFR staff and employees are very friendly and professional. They provided a quality repair done in a timely manner. I will refer them to everyone I know!

Fantastic company! Great service in dealing with insurance company for roof replacement.

I worked with Nicole and her customer service was AMAZING! She was super friendly, informative and answered all of my questions. She made the process so smooth and easy!! Definitely a customer for life.

Like almost any activity, there were some minor communication/coordination issues but overall things went fine. Would recommend the firm (particularly the roofing division) as they replaced my roof (from wood shales to regular shingles. Work crews were fantastic.

National first response did a great job on my water softener flood damage reconstruction. I would recommend them to anyone.

We had water damage from a drain pipe inside our outer kitchen wall. Our plumber called National First Response, they came within an hour to access our damage, and started the restoration process the next morning. From the workers who tore out our cabinets, those who handled the water issue, to the workers who finished the restoration, they were all very friendly and professional, and on time. Eric was always readily available when I called with questions, and patient. Also Alan and Rick. Thank you for a job well done!

Omar came to my home to install new floors after a flood, he was very professional and patient with all my questions. In my older home nothing is straight, when something didn't fit as it should he figured it out a way to solve the issue without sacrificing the look of the home. Highly recommend Omar if you are given an option to pick your crew.

Excellent service.

I had an amazing experience with this company!!! Christina the office lady was the sweetest

Great workers, honest company, fantastic management! Highly recommend!

Guy and Ricardo were amazing at remodeling my moms bathroom in her condo. They made it handicap accessible so now my mom feels safe and comfortable. It was such a blessing to have National First Response come to the rescue today!!

National First Response has been great. They helped navigating our insurance claim and the work is first class. Couldn’t be happier with the new roof

BRAVO to the management and staff of National First Response! After a fire in our garage in October which caused upwards of 40,000.00 in damage - thankfully, our Insurance Company sent National First Response to the rescue! These guy's are truly a Class Act - They were very thorough, and went over every step in the recovery process in detail. With all of the employees in and out of our home while we were displaced, and not one item "walked off" our property, we always got a good feeling with everyone we came in contact with everyone was stellar, but a special thanks to Chris, Guy, and Vinnie for going the extra mile! After all the repairs were complete including complete renovation of the garage, and 1 bedroom, and serious restoration to two more bedrooms, paint carpet drywall water heater and the list goes on and on ... we were back in our home in under two months. If your looking for an honest hard working restoration company, that will do the job the way you would yourself, look no further.

National First Response did quality work in a timely manner and Grace Bernard the project coordinator who helped us was an absolute joy to work with. She made sure we were well informed throughout the entire process explaining how the everything worked and what our options were. As well as answering any questions we had promptly. It was such a a load of our shoulders. She took a potentially nebulous and stressful situation and made it pleasant. I highly recommend working with National First Response!

The team of roofers arrived a day earlier than expected and it was GREAT! They returned bright and early the following day and continued where they left off the prior day. They are courteous and friendly along with being efficient and very tidy. They took the time and effort to ensure that my pool was well protected from any possible debris. They did a fantastic job removing the old roofing and installing the new one. They took special care filling in the opening where my old swamp cooler used to be located and roofing over the spot. They painted the old vents and installed new ones to replace some of the old ones that needed replacement. We are extremely happy with the entire company from the roofers and Project Manager Brendon to Brooke in the office. She answered my questions and kept me posted throughout the entire process. I highly recommend National First Response Roofing Division to anyone needing any roofing needs taken care of. Dawn Farmer and Wes Woodrum

From C Sonive Guy & Ricardo are a blessing! Being an elderly disable woman, my bathroom needed remodel. Both of them were friendly, knowledgeable, & took a lot of pride in their work. I would recommend them. Thank you!

Grace was great with her follow up and service!

After my entire home flooded, National First Response made a difficult situation a pleasant experience. From my Project Manager Cory to the trade workers, (Jeremy, Casey, Steve and the others I didn't get to meet in person) all were professional, did great work, were patient with my requests/questions and even cleaned up after themselves! They kept on schedule and offered excellent recommendations for other services I needed (furniture restoration and even camping tips!). I highly recommend them and would use them again!

Exceptional service and great people! Grace was very helpful with the process and communication as our project manager. Highly recommend NFR for any roofing needs!

I had an excellent experience with National First Response. From the owner to the roofing crew, the entire team demonstrated true professionalism, great follow‑through, and outstanding customer service. Even when a few small glitches came up, everyone handled them smoothly and made sure the job stayed on track. Grace, the project coordinator, was especially helpful throughout the process—communicative, supportive, and always on top of every detail. I was also very impressed with Brian and the crew. They not only completed the work perfectly, but they also took the time to clean up thoroughly afterward, even sweeping the driveway. That level of care showed me that Brian wanted the job done 100 percent, and it truly was. It was a pleasure doing business with National First Response, and I highly recommend them. —Barbara If you’d like, I can also shorten it, make it more

I'm a recent 84 year old widow and out of my "Flooding Tragedy" came the wonderful staff of NFR. They took over to coordinate, and provide guidance and support throughout the whole restoration. They negottiated with insurance to provide the best possible outcome and EVERYONE treated me with concern and respect and took the time to explain every detail. From demolition to the final painting, nothing was overlooked. They extended themselves far beyound all my expectations. They made it possible for me to return to a beautifully restored home without any glitches or stress. My thanks to Vinnie, Mitigation Mgr., Cody, Estimator, Nick & Saia, Water Mitigation, Andrew & Omar, Amazing Reconstruction, John & Tristan, Fabuloous painters, and to Matt, Project Mgr, who made everything work without fail. Thanks to an amazing company that really cares about the customer an treats you like family!!!!! Forever Gratefull, Diane Loven

I am very impressed with the work that was done to return my home to its previous condition. The people involved were professional and enjoyable to work with. I was especially pleased with Jeremy and Joey who seemed to go above and beyond their job. They were always pleasant and informative. If I ever need help in the future, ( I hope not for repairs like this) I will be very quick to contact them.

First Response came out when a water heater pipe failed in the wall between the bathroom and bedroom of my brother's condo. They did a great job of helping me with the insurance coverage and repairs. They had to take out the wall right down to the studs. They put everything back even better than it was in the first place. I went on to make other repairs to the condo using them beyond the water damage and they met my expectations 100%. Their pricing is reasonable and it saved me a lot of time and trouble not having to find a painter, carpet installer and electrician. Thank you Brandi, Christina and Cory!

What a great company to have worked with! After the storm, they were quick to come and help me out. Unlike other companies who were giving me a wait time of a week to just have someone inspect the roof. Michael was very helpful in answering my questions and making sure everything got done correctly. I would recommend to all my family in friends!

NFR gets 5 stars for PHENOMENAL FOLLOW-UP, being patient and accommodating with my schedule, and completing the job! Additionally, all of the guys were very professional and friendly.

Christina has amazing management etiquette and is always reliable!

If I could give national first response roofing company 10 stars I would. Absolute positive experience to work with this company. They handled every single aspect of my roofing needs in the most prompt professional and courteous Way. Excellent craftsmanship, excellent customer service. They absolutely delivered and knocked it out of the park. I would highly recommend national first response roofing company to any of my friends and family. I am extremely happy that I selected this roofing company. Fantastic job.

Rick and his crew from National First Response did an amazing job painting our building and surrounding walls. The transformation is breathtaking. I would highly recommended them!

This is the best roofing company there is. They go out of their way to get your insurance company to pay for your roof replacement. They work with you when other companies give up right away.

National First Response was great to work with on getting my roof replaced. They helped me by letting me know what to expect all along the process. They were also very responsive when I had any concerns. I would highly recommend going with National First Response. Nicole big thanks for being so responsive to any needs I had through the process. Good customer service is hard to find these days, but this team is excellent! Thank you