National First ResponsE
YOUR Arizona Restoration Pros
We Are Arizona’s First Choice
For Water, Fire & Storm Damage
On Residential & Commercial Property
480-566-9440
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PROPERTY RESTORATION SERVICES IN ARIZONA
When disaster strikes, you need a trusted team at the ready to put the pieces back together. National First Response has certified restoration technicians on alert 24/7, ready to respond to everything from a leaking pipe to a flood or fire. We are the number one choice for restoration in Arizona when you need someone on-site within the hour to help begin the mitigation process.
Our highly trained restoration teams understand the immediate threat to you and your family, your concerns about possible long-term health issues, and the damage to your home and personal property – especially those sentimental and priceless items. We pride ourselves on our reputation for excellence in providing Arizona’s highest quality restoration services. We deliver outstanding customer service in the times when you need it most and realize that in stressful situations, a team that you can count on makes a world of difference.
Our Arizona restoration team can help you with the following:
- Water Damage Restoration
- Fire & Smoke Damage Restoration
- Mold Damage Restoration
- Weather Damage Restoration
- Emergency Restoration Service
- Vandalism Restoration
- Pre-loss Planning
- Building Contracting
WHY CHOOSE NFR?
Have damage but it's not an emergency?
We can help.
24/7 STATEWIDE SERVICE
Onsite valleywide within an hour. Outlying areas within 24 hours.
Let us handle the paperwork and insurance claim. Our restoration experts will restore your home or business and your peace of mind.
Apache Junction, Avondale, Buckeye, Carefree, Cave Creek, Chandler, Chandler Heights, Flagstaff, Fountain Hills, Gilbert, Glendale, Maricopa, Mesa, Payson, Phoenix, Peoria, Prescott, Queen Creek, Scottsdale, Sun City, Tempe, Tucson
We service all cities statewide. Contact us for more details.
Let us handle the INSURANCE CLAIM and work to restore your property and peace of mind.
We also understand your distress about how and when your property will be restored and how to deal with your insurance company. As the work begins, we restore not only your home and personal property but also your peace of mind.
Coordinating with you and your insurance company, our experts will draft a detailed restoration plan that quickly returns your property and possessions to their pre-loss condition. Our full-service staff and team are here to help put the pieces back together and work with you and your insurance company to make things right again.
Highly Trained and Certified in an Array of Restoration Services
What Our Customers Have to Say
These guys are as good as it gets when it comes to providing full service one stop shopping for all your damage mitigation and restoration needs.
I would like to give a shout out to all Who were involved in the restoration of my bathroom due to a plumbing leak. My restoration required mitigation for water damage under bathroom vanity and flooring.
Vinnie was awesome in getting things started and insuring that all necessary precautions were taken to preventing any mold , Vinnie also was very helpful with expediting the seal up of my bathroom walls in order to keep... read moreThese guys are as good as it gets when it comes to providing full service one stop shopping for all your damage mitigation and restoration needs.
I would like to give a shout out to all Who were involved in the restoration of my bathroom due to a plumbing leak. My restoration required mitigation for water damage under bathroom vanity and flooring.
Vinnie was awesome in getting things started and insuring that all necessary precautions were taken to preventing any mold , Vinnie also was very helpful with expediting the seal up of my bathroom walls in order to keep the outside elements outside.
Ahmad and Alan were also outstanding in the demo work they performed. These guys really brought awesome customer service and attitude to the job which was very reassuring to me the customer. They were clean and thorough in their process of removing damaged sheet rock and insulation.
The gentlemen responsible for sealing up my , who's names I forgot, were also outstanding and very empathetic to my concerns with getting my bathroom wall sealed so as to keep all the elements outside during peak heat of the summer. They too were very thourouh in the the sheet rock restoration work they performed.
All in all I highly recommend these guys because they also do a great job dealing directly with my insurance (State Farm) as well. According to State Farm they do come highly recommended because the insurance company rarely deals with oversights with National first response. read lessWe were referred to National First Response when we had a major plumbing disaster in our home. From start to finish, this company was spot on with their service, professionalism, and care! Eric was always super responsive, and the workers could not have been better! It was a massive undertaking with a lot of moving parts, and they helped us each step of the way including assisting us with all the insurance claims. That help alone deserved them a 5 star rating! I would give them 100 stars if it let me!
Jacquelyn G.
I absolutely recommend using this company, and... read moreWe were referred to National First Response when we had a major plumbing disaster in our home. From start to finish, this company was spot on with their service, professionalism, and care! Eric was always super responsive, and the workers could not have been better! It was a massive undertaking with a lot of moving parts, and they helped us each step of the way including assisting us with all the insurance claims. That help alone deserved them a 5 star rating! I would give them 100 stars if it let me!
I absolutely recommend using this company, and wouldn't hesitate for a moment to use them again in the future! read lessAfter a mishap in the attic, we had a big hole in our ceiling. We called National First Response and they were out within a day to fix it. Would like to commend the work of Joey. He did a great job and was very professional. The damaged area was replaced with new drywall and he texturized and painted; looks like nothing ever happened. Thank you to Joey and National First Response. Super fast response time and the work looks great.
The entire First Response team was both professional and educational in their repair of my water heater problem. My unit 'blew' and the team responded with quick service and repair of the damaged area...advising me of the process every step of the way......and they we always on time. They wore their masks, as expected, and did a complete and thorough job. Nicely done!!!
James S.National First Response is a fantastic company. Eric gave suggestions and was always quick to respond. The workers were efficient, skilled and friendly. The office managers were sweet and highly knowledgeable as well as efficient. I could not have had a better experience. I highly recommend them.
Laura R.When it comes to the service industry it is obviously very hard to please every single customer. Especially if those customers are in crisis mode and their house is flooded and need to find a hotel where them and there animals can stay for however long it takes to get back to 100%... These guys do a phenomenal job with restoring your home back to 100% . Their crew was there there within 30 minutes of my call which is amazing response time and had everything moving with a really good game plan immediately. Thank you National First Response!
The best!!! My relationship with company began a few weeks ago when my plumber (Robins Plumbing excellent) identified that our dishwasher was leaking into our kitchen island.
I am a PA and am acutely aware of the dangers of mold. I was instantly terrified. Robins recommended National First Response because of the care they give their customers, and I couldn't agree more.
I called NFR immediately and spoke with Christina. She is a new team member, but you would never know it. Knowledgeable, accommodating, kind. The company was slammed due to recent heavy rains. Initially, she told me they were booked out... read moreThe best!!! My relationship with company began a few weeks ago when my plumber (Robins Plumbing excellent) identified that our dishwasher was leaking into our kitchen island.
I am a PA and am acutely aware of the dangers of mold. I was instantly terrified. Robins recommended National First Response because of the care they give their customers, and I couldn't agree more.
I called NFR immediately and spoke with Christina. She is a new team member, but you would never know it. Knowledgeable, accommodating, kind. The company was slammed due to recent heavy rains. Initially, she told me they were booked out a few days. I was very distraught about my family's safety. She reached out to Vinnie, and I had someone from mitigation at my house in hours.
Demo started the next day. As you may know, working with home owner's insurance can be a long road. I have called the main office and spoken directly to Christina and Brandi and managers like Vinnie and Eric on MANY occasions. They are beyond friendly and always willing to answer my many questions. They go above and beyond.
Donny and his team are currently rebuilding by island. They, too, are wonderful. All skilled, good communicators, and working with a smile. I can't tell you how nice it is to work with people that don't make you feel like a burden.
Whether you are in a crisis situation or you are renovating a home, call National First Response! read lessI can't say enough great things about this company. No one wants to have a disaster in their homes or business. It is one of the most stressful and crazy times a person can have in their lives. This company actually cares. From the time they answer the phone you know you're in great hands and someone is starting to put life back together again.
I have been a plumbing contractor for more than 20 years and I have seen a lot of floods and a lot of restoration companies in my day. The majority of... read moreI can't say enough great things about this company. No one wants to have a disaster in their homes or business. It is one of the most stressful and crazy times a person can have in their lives. This company actually cares. From the time they answer the phone you know you're in great hands and someone is starting to put life back together again.
I have been a plumbing contractor for more than 20 years and I have seen a lot of floods and a lot of restoration companies in my day. The majority of them are out for a quick buck and fake damage just so they can bull their insurance.
Not this company! They are the absolute opposite. I have seen them choose to do the right thing over and over and over again as they educate their clients on options and actually try to save them money. This company is more concerned about the welfare of their client than they are their pocket book and that is why they are the company I refer with confidence. I know that my client will get their house back as quickly as humanly possible and I have put them in the hands of someone I would unequivocally use in my own home. read lessSo lets preface this review by the fact that Insurance is the biggest hurdle and annoyance in this process. NFR (Eric) stood by us every day as we waited to see what insurance was going to cover. He contacted the adjuster and worked to get items missed in the original adjustment covered. Unfortunately insurance slowed the process down and what should have been a demo and repair in a week took almost 2 months, uggghhhh. NFR performed a professional demo and repair at a reasonable rate and in a timely manner. Thank you.
We had NFR do a bathroom remodel for us. Their team was professional, courteous and did top notch work. They used a couple of subs (tile, custom vanity, shower glass) and they were also professional and courteous, and timely. The project included demo-ing a shower to enlarge it, installing new tile and glass walls. They also installed a new vanity and linen closet, tiled the floors, and installed a barn door. NFR was very patient with our process, and allowed us to add tiling the master bedroom and closet to match. We even had... read moreWe had NFR do a bathroom remodel for us. Their team was professional, courteous and did top notch work. They used a couple of subs (tile, custom vanity, shower glass) and they were also professional and courteous, and timely. The project included demo-ing a shower to enlarge it, installing new tile and glass walls. They also installed a new vanity and linen closet, tiled the floors, and installed a barn door. NFR was very patient with our process, and allowed us to add tiling the master bedroom and closet to match. We even had a kitchen pantry add-on to the scope. Eric Walters, our construction supervisor, was communicative and creative with problem solving. Here's a pic mid-stream, although its hard to do the work justice with a picture. read less
Rebecca B.After my entire home flooded, National First Response made a difficult situation a pleasant experience. From my Project Manager Cory to the trade workers, (Jeremy, Casey, Steve and the others I didn't get to meet in person) all were professional, did great work, were patient with my requests/questions and even cleaned up after themselves! They kept on schedule and offered excellent recommendations for other services I needed (furniture restoration and even camping tips!). I highly recommend them and would use them again!
Trish H.These guys are so awesome! Friendly, to the point, straightforward, straight shooters, won't screw you around, do what they say they do and do it well. They're currently fixing a flood for me due to a plumbing company's incompetent/lazy workers not being able to correctly diagnose a simple leak. My drywall, floor and carpet was sitting in water for 7 days and they came in with their mold guns and are now vibrating the water molecules out of my walls with huge fans and retesting with their mold guns. Apparently it's possible to dry your walls quickly with all this... read moreThese guys are so awesome! Friendly, to the point, straightforward, straight shooters, won't screw you around, do what they say they do and do it well. They're currently fixing a flood for me due to a plumbing company's incompetent/lazy workers not being able to correctly diagnose a simple leak. My drywall, floor and carpet was sitting in water for 7 days and they came in with their mold guns and are now vibrating the water molecules out of my walls with huge fans and retesting with their mold guns. Apparently it's possible to dry your walls quickly with all this equipment without going through a severe mold issue! Saved me ALOT of headache! THANK YOU GUYS!!! GREAT JOB!!! I don't remember all their names, but I've met 4 of them now and each and every one has been a pleasure, very professional, skilled, great customer service, attitude and thorough. read less
Christina, Eric, and their entire team were beyond Fabulous. My daughter had just experienced a life altering event and then a week later a pipe leak happened in her house. My daughter was still dealing with the life altering event and was not in the frame of mind to deal with a pipe leak, repair scheduling, insurance, etc., so I stepped in to work on getting her house back together. The team at National First Response treated us as family, and really worked hard to take the stress off my daughter and I. They were definitely... read moreChristina, Eric, and their entire team were beyond Fabulous. My daughter had just experienced a life altering event and then a week later a pipe leak happened in her house. My daughter was still dealing with the life altering event and was not in the frame of mind to deal with a pipe leak, repair scheduling, insurance, etc., so I stepped in to work on getting her house back together. The team at National First Response treated us as family, and really worked hard to take the stress off my daughter and I. They were definitely a breathe of fresh air, and followed through on everything, and on time! We absolutely recommend them and would not hesitate to use them in the future, if needed. A ‘huge’ THANK YOU & HUG to them & their team! read less
Randy H.Wonderful company that absolutely cares
Thank you I can't say enough
The detailed workmanship you can't even tell there was a disaster
Want to give special shout out to Brandy in the office thank you for constantly reaching out and letting me know all the details
Hope your bosses really know how important your part is !!!After an AC unit replacement, the trim on the attic needed to be replaced. Precision Air and Heating uses National First Response to complete the finishing work. Josh arrived on time, was very personable and did an outstanding job replacing the attic trim. Hopefully I'll never have a household emergency, but if I do, I will certainly contact National First Response.
Chris and his crew were outstanding resources in helping to restore our son's home following a fire. While another company did the major clean-up and clearing out the charred materials, Chris and his crew performed the vast majority of the rebuild - and we wish we had given the entire project to them. We loved working with Chris and his crew, the communication was excellent, they came in on budget and they did a fantastic job. Thanks to all the staff of National First Response that worked on our project
Phil P.Every person I interacted with at National First Response was professional, responsive and competent. The project manager, Cory Schmitz guided me through the entire complicated process. That means a lot, especially when an insurance company is involved. When there was a mistake, (We all make mistakes from time to time.) Cory made sure he fixed it with a minimum of inconvenience for me. The craftsmen, especially Jeremy, who put our kitchen back together, matched Cory's degree of quality work and customer service. I wholly recommend National First Response!
Russ L.Having a disaster in your home is never fun. Major water leak which got taken care of by Robins Plumbing (fantastic, very professional and did a fantastic job). Chris told us what we needed to do, who to contact. Here comes some great guys from National First Response. The guys are great, got to the demolitions right away. Very professional, polite. Answered every question with what was to happen next. Got the ball rolling and did a GREAT JOB! Highly recommend!
After having my a/c replaced by Precision Air, National First Response was the recommend company to re install my attic ladder.
Phone calls were friendly and informative (Brandy and Christina) time slots were reasonable and when the day came they were on time!
Josh and Steve arrived and explained the process and time frame. These two men were friendly, confident and took pride in their work. Took about 30 min longer only because they wanted the job done right ... in the end it looks like a brand new ladder was installed fit and painted to perfection!
I'd definitely recommend... read moreAfter having my a/c replaced by Precision Air, National First Response was the recommend company to re install my attic ladder.
Phone calls were friendly and informative (Brandy and Christina) time slots were reasonable and when the day came they were on time!
Josh and Steve arrived and explained the process and time frame. These two men were friendly, confident and took pride in their work. Took about 30 min longer only because they wanted the job done right ... in the end it looks like a brand new ladder was installed fit and painted to perfection!
I'd definitely recommend NFR ... just wanted to say thanks to Josh and Steve for a great job!
I give the company a "10" read lessWe have used this company three separate occasions and all three experiences were very above and beyond our expectations. Steve who has done drywall repair in our house twice now is by far the best drywaller I have ever seen. It is really hard to find quality craftsmanship but Steve really pays attention to close detail and can match any texture, he is a true drywall artist. Chris is always on point, ensuring we have the right equipment and the right guy on the job. He has made every transaction we've had run smooth. We really appreciate this team and... read moreWe have used this company three separate occasions and all three experiences were very above and beyond our expectations. Steve who has done drywall repair in our house twice now is by far the best drywaller I have ever seen. It is really hard to find quality craftsmanship but Steve really pays attention to close detail and can match any texture, he is a true drywall artist. Chris is always on point, ensuring we have the right equipment and the right guy on the job. He has made every transaction we've had run smooth. We really appreciate this team and definitely recommend them to all of our friends and family. Thank you to the team for being always being on point in our time of need! read less
- James S.- Google
The entire First Response team was both professional and educational in their repair of my water heater problem. My unit 'blew' and the team responded with quick service and repair of the damaged area...advising me of the process every step of the way......and they we always on time. They wore their masks, as expected, and did a complete and thorough job. Nicely done!!!
- Tracy C.- Yelp
After an AC unit replacement, the trim on the attic needed to be replaced. Precision Air and Heating uses National First Response to complete the finishing work. Josh arrived on time, was very personable and did an outstanding job replacing the attic trim. Hopefully I'll never have a household emergency, but if I do, I will certainly contact National First Response.
- Will F.- Yelp
When it comes to the service industry it is obviously very hard to please every single customer. Especially if those customers are in crisis mode and their house is flooded and need to find a hotel where them and there animals can stay for however long it takes to get back to 100%... These guys do a phenomenal job with restoring your home back to 100% . Their crew was there there within 30 minutes of my call which is amazing response time and had everything moving with a really good game plan immediately. Thank you National First Response!
- Leslie C.- Yelp
Wonderful company that absolutely cares
Thank you I can't say enough
The detailed workmanship you can't even tell there was a disaster
Want to give special shout out to Brandy in the office thank you for constantly reaching out and letting me know all the details
Hope your bosses really know how important your part is !!! - Laura N.- Yelp
Having a disaster in your home is never fun. Major water leak which got taken care of by Robins Plumbing (fantastic, very professional and did a fantastic job). Chris told us what we needed to do, who to contact. Here comes some great guys from National First Response. The guys are great, got to the demolitions right away. Very professional, polite. Answered every question with what was to happen next. Got the ball rolling and did a GREAT JOB! Highly recommend!
- Stephanie R.- Yelp
I can't say enough great things about this company. No one wants to have a disaster in their homes or business. It is one of the most stressful and crazy times a person can have in their lives. This company actually cares. From the time they answer the phone you know you're in great hands and someone is starting to put life back together again.
I have been a plumbing contractor for more than 20 years and I have seen a lot of floods and a lot of restoration companies in my day. The majority of... read moreI can't say enough great things about this company. No one wants to have a disaster in their homes or business. It is one of the most stressful and crazy times a person can have in their lives. This company actually cares. From the time they answer the phone you know you're in great hands and someone is starting to put life back together again.
I have been a plumbing contractor for more than 20 years and I have seen a lot of floods and a lot of restoration companies in my day. The majority of them are out for a quick buck and fake damage just so they can bull their insurance.
Not this company! They are the absolute opposite. I have seen them choose to do the right thing over and over and over again as they educate their clients on options and actually try to save them money. This company is more concerned about the welfare of their client than they are their pocket book and that is why they are the company I refer with confidence. I know that my client will get their house back as quickly as humanly possible and I have put them in the hands of someone I would unequivocally use in my own home. read less - Rebecca B.- Google
We had NFR do a bathroom remodel for us. Their team was professional, courteous and did top notch work. They used a couple of subs (tile, custom vanity, shower glass) and they were also professional and courteous, and timely. The project included demo-ing a shower to enlarge it, installing new tile and glass walls. They also installed a new vanity and linen closet, tiled the floors, and installed a barn door. NFR was very patient with our process, and allowed us to add tiling the master bedroom and closet to match. We even had... read moreWe had NFR do a bathroom remodel for us. Their team was professional, courteous and did top notch work. They used a couple of subs (tile, custom vanity, shower glass) and they were also professional and courteous, and timely. The project included demo-ing a shower to enlarge it, installing new tile and glass walls. They also installed a new vanity and linen closet, tiled the floors, and installed a barn door. NFR was very patient with our process, and allowed us to add tiling the master bedroom and closet to match. We even had a kitchen pantry add-on to the scope. Eric Walters, our construction supervisor, was communicative and creative with problem solving. Here's a pic mid-stream, although its hard to do the work justice with a picture. read less
- Phil P.- Google
Chris and his crew were outstanding resources in helping to restore our son's home following a fire. While another company did the major clean-up and clearing out the charred materials, Chris and his crew performed the vast majority of the rebuild - and we wish we had given the entire project to them. We loved working with Chris and his crew, the communication was excellent, they came in on budget and they did a fantastic job. Thanks to all the staff of National First Response that worked on our project
- Randy H.- Google
Christina, Eric, and their entire team were beyond Fabulous. My daughter had just experienced a life altering event and then a week later a pipe leak happened in her house. My daughter was still dealing with the life altering event and was not in the frame of mind to deal with a pipe leak, repair scheduling, insurance, etc., so I stepped in to work on getting her house back together. The team at National First Response treated us as family, and really worked hard to take the stress off my daughter and I. They were definitely... read moreChristina, Eric, and their entire team were beyond Fabulous. My daughter had just experienced a life altering event and then a week later a pipe leak happened in her house. My daughter was still dealing with the life altering event and was not in the frame of mind to deal with a pipe leak, repair scheduling, insurance, etc., so I stepped in to work on getting her house back together. The team at National First Response treated us as family, and really worked hard to take the stress off my daughter and I. They were definitely a breathe of fresh air, and followed through on everything, and on time! We absolutely recommend them and would not hesitate to use them in the future, if needed. A ‘huge’ THANK YOU & HUG to them & their team! read less
- Laura R.- Google
National First Response is a fantastic company. Eric gave suggestions and was always quick to respond. The workers were efficient, skilled and friendly. The office managers were sweet and highly knowledgeable as well as efficient. I could not have had a better experience. I highly recommend them.
- Earl G.- Yelp
These guys are as good as it gets when it comes to providing full service one stop shopping for all your damage mitigation and restoration needs.
I would like to give a shout out to all Who were involved in the restoration of my bathroom due to a plumbing leak. My restoration required mitigation for water damage under bathroom vanity and flooring.
Vinnie was awesome in getting things started and insuring that all necessary precautions were taken to preventing any mold , Vinnie also was very helpful with expediting the seal up of my bathroom walls in order to keep... read moreThese guys are as good as it gets when it comes to providing full service one stop shopping for all your damage mitigation and restoration needs.
I would like to give a shout out to all Who were involved in the restoration of my bathroom due to a plumbing leak. My restoration required mitigation for water damage under bathroom vanity and flooring.
Vinnie was awesome in getting things started and insuring that all necessary precautions were taken to preventing any mold , Vinnie also was very helpful with expediting the seal up of my bathroom walls in order to keep the outside elements outside.
Ahmad and Alan were also outstanding in the demo work they performed. These guys really brought awesome customer service and attitude to the job which was very reassuring to me the customer. They were clean and thorough in their process of removing damaged sheet rock and insulation.
The gentlemen responsible for sealing up my , who's names I forgot, were also outstanding and very empathetic to my concerns with getting my bathroom wall sealed so as to keep all the elements outside during peak heat of the summer. They too were very thourouh in the the sheet rock restoration work they performed.
All in all I highly recommend these guys because they also do a great job dealing directly with my insurance (State Farm) as well. According to State Farm they do come highly recommended because the insurance company rarely deals with oversights with National first response. read less - Hollie S.- Yelp
After having my a/c replaced by Precision Air, National First Response was the recommend company to re install my attic ladder.
Phone calls were friendly and informative (Brandy and Christina) time slots were reasonable and when the day came they were on time!
Josh and Steve arrived and explained the process and time frame. These two men were friendly, confident and took pride in their work. Took about 30 min longer only because they wanted the job done right ... in the end it looks like a brand new ladder was installed fit and painted to perfection!
I'd definitely recommend... read moreAfter having my a/c replaced by Precision Air, National First Response was the recommend company to re install my attic ladder.
Phone calls were friendly and informative (Brandy and Christina) time slots were reasonable and when the day came they were on time!
Josh and Steve arrived and explained the process and time frame. These two men were friendly, confident and took pride in their work. Took about 30 min longer only because they wanted the job done right ... in the end it looks like a brand new ladder was installed fit and painted to perfection!
I'd definitely recommend NFR ... just wanted to say thanks to Josh and Steve for a great job!
I give the company a "10" read less - Carla G.- Yelp
After a mishap in the attic, we had a big hole in our ceiling. We called National First Response and they were out within a day to fix it. Would like to commend the work of Joey. He did a great job and was very professional. The damaged area was replaced with new drywall and he texturized and painted; looks like nothing ever happened. Thank you to Joey and National First Response. Super fast response time and the work looks great.
- Jacquelyn G.- Google
We were referred to National First Response when we had a major plumbing disaster in our home. From start to finish, this company was spot on with their service, professionalism, and care! Eric was always super responsive, and the workers could not have been better! It was a massive undertaking with a lot of moving parts, and they helped us each step of the way including assisting us with all the insurance claims. That help alone deserved them a 5 star rating! I would give them 100 stars if it let me!
I absolutely recommend using this company, and... read moreWe were referred to National First Response when we had a major plumbing disaster in our home. From start to finish, this company was spot on with their service, professionalism, and care! Eric was always super responsive, and the workers could not have been better! It was a massive undertaking with a lot of moving parts, and they helped us each step of the way including assisting us with all the insurance claims. That help alone deserved them a 5 star rating! I would give them 100 stars if it let me!
I absolutely recommend using this company, and wouldn't hesitate for a moment to use them again in the future! read less - Trish H.- Google
After my entire home flooded, National First Response made a difficult situation a pleasant experience. From my Project Manager Cory to the trade workers, (Jeremy, Casey, Steve and the others I didn't get to meet in person) all were professional, did great work, were patient with my requests/questions and even cleaned up after themselves! They kept on schedule and offered excellent recommendations for other services I needed (furniture restoration and even camping tips!). I highly recommend them and would use them again!
- Seana S.- Yelp
These guys are so awesome! Friendly, to the point, straightforward, straight shooters, won't screw you around, do what they say they do and do it well. They're currently fixing a flood for me due to a plumbing company's incompetent/lazy workers not being able to correctly diagnose a simple leak. My drywall, floor and carpet was sitting in water for 7 days and they came in with their mold guns and are now vibrating the water molecules out of my walls with huge fans and retesting with their mold guns. Apparently it's possible to dry your walls quickly with all this... read moreThese guys are so awesome! Friendly, to the point, straightforward, straight shooters, won't screw you around, do what they say they do and do it well. They're currently fixing a flood for me due to a plumbing company's incompetent/lazy workers not being able to correctly diagnose a simple leak. My drywall, floor and carpet was sitting in water for 7 days and they came in with their mold guns and are now vibrating the water molecules out of my walls with huge fans and retesting with their mold guns. Apparently it's possible to dry your walls quickly with all this equipment without going through a severe mold issue! Saved me ALOT of headache! THANK YOU GUYS!!! GREAT JOB!!! I don't remember all their names, but I've met 4 of them now and each and every one has been a pleasure, very professional, skilled, great customer service, attitude and thorough. read less
- Ian B.- Yelp
So lets preface this review by the fact that Insurance is the biggest hurdle and annoyance in this process. NFR (Eric) stood by us every day as we waited to see what insurance was going to cover. He contacted the adjuster and worked to get items missed in the original adjustment covered. Unfortunately insurance slowed the process down and what should have been a demo and repair in a week took almost 2 months, uggghhhh. NFR performed a professional demo and repair at a reasonable rate and in a timely manner. Thank you.
- Talia C.- Yelp
The best!!! My relationship with company began a few weeks ago when my plumber (Robins Plumbing excellent) identified that our dishwasher was leaking into our kitchen island.
I am a PA and am acutely aware of the dangers of mold. I was instantly terrified. Robins recommended National First Response because of the care they give their customers, and I couldn't agree more.
I called NFR immediately and spoke with Christina. She is a new team member, but you would never know it. Knowledgeable, accommodating, kind. The company was slammed due to recent heavy rains. Initially, she told me they were booked out... read moreThe best!!! My relationship with company began a few weeks ago when my plumber (Robins Plumbing excellent) identified that our dishwasher was leaking into our kitchen island.
I am a PA and am acutely aware of the dangers of mold. I was instantly terrified. Robins recommended National First Response because of the care they give their customers, and I couldn't agree more.
I called NFR immediately and spoke with Christina. She is a new team member, but you would never know it. Knowledgeable, accommodating, kind. The company was slammed due to recent heavy rains. Initially, she told me they were booked out a few days. I was very distraught about my family's safety. She reached out to Vinnie, and I had someone from mitigation at my house in hours.
Demo started the next day. As you may know, working with home owner's insurance can be a long road. I have called the main office and spoken directly to Christina and Brandi and managers like Vinnie and Eric on MANY occasions. They are beyond friendly and always willing to answer my many questions. They go above and beyond.
Donny and his team are currently rebuilding by island. They, too, are wonderful. All skilled, good communicators, and working with a smile. I can't tell you how nice it is to work with people that don't make you feel like a burden.
Whether you are in a crisis situation or you are renovating a home, call National First Response! read less - Russ L.- Google
Every person I interacted with at National First Response was professional, responsive and competent. The project manager, Cory Schmitz guided me through the entire complicated process. That means a lot, especially when an insurance company is involved. When there was a mistake, (We all make mistakes from time to time.) Cory made sure he fixed it with a minimum of inconvenience for me. The craftsmen, especially Jeremy, who put our kitchen back together, matched Cory's degree of quality work and customer service. I wholly recommend National First Response!
- Amanda B.- Yelp
We have used this company three separate occasions and all three experiences were very above and beyond our expectations. Steve who has done drywall repair in our house twice now is by far the best drywaller I have ever seen. It is really hard to find quality craftsmanship but Steve really pays attention to close detail and can match any texture, he is a true drywall artist. Chris is always on point, ensuring we have the right equipment and the right guy on the job. He has made every transaction we've had run smooth. We really appreciate this team and... read moreWe have used this company three separate occasions and all three experiences were very above and beyond our expectations. Steve who has done drywall repair in our house twice now is by far the best drywaller I have ever seen. It is really hard to find quality craftsmanship but Steve really pays attention to close detail and can match any texture, he is a true drywall artist. Chris is always on point, ensuring we have the right equipment and the right guy on the job. He has made every transaction we've had run smooth. We really appreciate this team and definitely recommend them to all of our friends and family. Thank you to the team for being always being on point in our time of need! read less
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