24/7 Emergency Restoration Services in Arizona

480-566-9440

480-566-9440

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WE ARE YOUR Emergency Restoration Specialists

National First Response provides a full range of emergency restoration and remediation services, available 24 hours a day, 7 days a week. Our fully equipped team is trained and certified to handle all types of property damage, delivering fast, professional recovery for homes and businesses. We handle every step of the restoration process with expertise and urgency, working closely with you and your insurer to restore your property and peace of mind fast.

Highly Trained and Alert Ready 24/7

When the unexpected happens, National First Response is the trusted team for emergency restoration in Arizona. Within 60 minutes of your call, a Clean Trust certified technician will arrive to assess the damage, prevent further loss, and begin cleanup and restoration.

Using advanced equipment for water extraction, drying, and dehumidification, we stabilize your property and stop problems before they spread. Our technicians specialize in water damage restoration, fire restoration, and mold remediation for both residential and commercial properties.

WATER DAMAGE Restoration

Water damage can often be caused by severe weather, a burst or leaking water line, or a sewage pipe leak. Water damage left untreated will often lead to more extensive damage and soon turn to bio-hazardous bacteria and mold. National First Response's trained specialists are on call 24/7 for emergency water damage repair and water restoration services. We are experienced professionals at minimizing damage with state-of-the-art equipment and techniques to dry out and extract water.

National First Response is a residential and commercial emergency provider offering a broad range of emergency and non-emergency services. Whether it’s water or mold removal, repairing floodwater damage to property, we fully guarantee every remediation and restoration job we do.

There is a lot of confusion about what types of water damage are covered under a water loss insurance policy. Property is insured in two main ways, open perils and named perils. Open perils cover all the causes of loss not specifically excluded in the policy. Named perils required the actual cause of loss to be listed in the policy for insurance to be provided. The more common named perils include such damage-causing events as fire, lightning, explosion, and theft.

Water Damage Restoration

Fire and Smoke Restoration

Few events are as traumatic, or as damaging, as a fire in your home. With even the smallest fire, you must contend with not only the immediate damage of the fire and smoke to your home, furnishings and personal property, but also the loss of the sense of security and comfort so important to transforming a house into a home. After the fire department has left and the flames extinguished, National First Response can start to rebuild your home and peace of mind.

Fire Damage

There is not much confusion about fires being covered under an insurance policy. Property fire loss is insured in two main ways, open perils and named perils. Open perils cover all the causes of loss not specifically excluded in the policy. Named perils required the actual cause of loss to be listed in the policy for insurance to be provided. The more common named perils include such damage causing events as fire, lightning, explosion, and theft.

Most fires are often referred to as “partial losses” because the home has only been partially destroyed. However, there are typically hidden damages caused by water or retardant to extinguish the fire and smoke and ash as a residual effect of the fire. It is important to shut down all ventilation systems and open all windows and doors to evacuate smoke.

In most cases, the insurance carrier is responsible to return your property to a “uniform and consistent appearance” as it was prior to the effects of the fire. Do not throw away any damaged property, leave it as it is and where it is until the fire marshal has completed his investigation. If you or a resident of your property has health sensitivities such as allergies or asthma, stay away from the property until remediation is complete. Smoke, soot and odor mitigation will eliminate future health concerns.

Coverage for the cost of landscaping replacement is typically a set amount or a percentage of your dwelling coverage amount. Experience has shown us that plants and landscaping affected by fire and smoke, return with time more vibrant than before. Odors are usually eliminated after a seasonal rain shower or two.

Coverage becomes a concern if you live on a hillside, loss of foliage from a fire can lead to landslides and/or mudslides in rainy conditions. It is important to quickly replant your property with native trees and grasses to stabilize the landscape. Sandbags or other storm water prevention systems are recommended until the replaced foliage takes root. Review your policy limitations with your insurance agent in this scenario. Read more information on what to do after a home fire provided by the US Fire Administration.

Smoke Damage

There is a lot of confusion about smoke damages being covered under an insurance smoke loss policy. Property is insured in two main ways, open perils and named perils. Open perils cover all the causes of loss not specifically excluded in the policy. Named perils required the actual cause of loss to be listed in the policy for insurance to be provided. The more common named perils include such damage causing events as fire, lightning, explosion, and theft. Smoke damage is a covered peril in most homeowner policies.

Although a fire may have been contained to a small area, like a kitchen or laundry room, the smoke created from that fire often travels throughout a home. Smoke contains microparticles of corrosive acids—and potentially all manner of toxins in a house fire—that attach to virtually every surface in your home. As time passes, those acids eat away at whatever they are attached to, causing plastics to dry and yellow, countertops to stain, metals to tarnish, furniture finishes to erode, glass and crystal to pit, and clothing, carpeting and upholstery to permanently stain.

FIRE & SMOKE DAMAGE RESTORATION

Storm Damage Restoration

Nature has a way of showing us from time to time that it holds the real power on this Earth. When a storm in the United States rages at full strength—be it a thunderstorm, hailstorm, tornado or hurricane—the effect can be devastating to our homes and personal possessions. Water and wind can combine to tear shingles from rooftops, tear siding from walls, flood interiors, knock down trees, break windows and pummel air conditioners.

National First Response stops the water from creating more damage, and begins to restore your possessions and home, returning them to the condition they were in before the water came.

Hail Damage

Hail can do a surprising amount of damage in little time, and if that damage isn’t quickly addressed it can cause expensive problems in the future—a damaged roof is sure to leak and also be that much more susceptible to more storm damage.

Monsoon Damage

The East and Gulf coasts have hurricanes, the Midwest has tornados and the Southwest is prone to powerful monsoons, or giant monsoons known as haboobs.

Floor Damage vs. Rain Damage

Most homeowners in the United States have a standard homeowner’s policy, which provides coverage for water damage but only before the water comes in contact with the ground.

Water damage that would typically be covered in a standard homeowner’s policy includes:

Hail pellets smash your windows, allowing rain to enter your home.
A heavy rain soaks through your roof, allowing water to get into your attic and ceiling.
A broken water pipe spews water throughout your kitchen.

What would not be covered, unless you have additional flood insurance would be:

nearby river overflows and washes into your home.
Surface water seeps into the basement because the soil can no longer absorb the heavy rain.
A flash flood causes the hill next to your house to collapse, causing a mud slide that inundates your property.

To determine if your home is located in a flood plain, contact your local county planning office, which has maps that show areas designated as flood zones.

sTORM Damage Restoration

Emergency Plumbing

Plumbing emergencies can strike at any time—whether it’s a burst pipe, overflowing toilet, water heater failure, or a sewer backup. Left untreated, these problems can quickly cause severe property damage, structural issues, and even health hazards from contaminated water. National First Response’s licensed specialists are on call 24/7 to handle any plumbing emergency with speed and expertise. Using advanced tools and proven methods, we minimize damage and restore your home or business to safe, livable conditions.

National First Response is a trusted residential and commercial emergency provider offering a wide range of plumbing, restoration, and remediation services. From immediate water extraction to long-term repairs, we guarantee reliable, professional service backed by years of experience. Whenever a plumbing crisis hits, you can count on NFR to protect your property and give you peace of mind.

There is often uncertainty about how plumbing-related damages are handled under property insurance policies. For example, a sudden and accidental pipe burst is often covered, while gradual leaks or lack of maintenance may not be. Policies are typically divided into two categories: open perils and named perils.

Open perils coverage protects against all causes of loss unless they are specifically excluded in the policy.
Named perils require the exact cause of the damage to be listed for coverage to apply.

Common plumbing-related claims may involve sudden discharge of water from pipes, accidental overflow, or damage from a backed-up sewer line. Because policy terms vary, it’s important to review your coverage and work with experienced professionals like National First Response, who can assist with documentation, damage assessment, and restoration to ensure you receive the support you need.

Emergency Plumbing

Biohazard and Asbestos Cleanup And Disposal

We complete a visual examination of suspected materials and carefully collect samples for lab analysis. If a biohazard is present, we provide a written evaluation describing its location and extent of damage and write a protocol for clean up and disposal. If asbestos is present, we provide a written evaluation describing its location and extent of damage and write a protocol for correction, restoration, and prevention. Once again, material in good condition need not be sampled for asbestos unless it is likely to be disturbed.

Bio-Hazard Cleanup

Any biological substance that poses a threat to you or your family’s health can be considered a bio-hazard. A biohazard can range from the smallest microorganism to a human body or animal body. Removal of a biohazard is often unpleasant work, but National First Response technicians and Disaster Response Team members are versed in the proper procedures for biohazard removal and follow them to the letter. Improper disposal of biohazards can not only place you and your family in jeopardy, but can put everyone as risk.

Biohazards include:

Sewage backup – The smell from sewage backup is a nuisance, but it’s the microorganisms in the sewage that represent a real danger.
Blood-borne pathogens – Bodily fluids, tissue and other pathogenic substances that contaminate a home as a result of accident, trauma, crime or death can endanger you.
Methamphetamine labs – The chemicals used in the production of this horrific drug are volatile and leave a dangerous residue throughout a home.

Biohazard Clean Up

National First Response technicians are trained to remove biohazardous waste and dispose of them in accordance with the standard set forth by local health codes, the Occupational Safety and Health Administration (OSHA) and the Clean Trust (formerly known as the IICRC, the Institute of Inspection, Cleaning and Restoration. Wearing safety suits and breathing apparatus, and employing the latest cleaning equipment and products, our technicians will completely remove all biohazardous waste, will clean, disinfect and deodorize the structure so that the environment is once again safe, clean and habitable.

ASBESTOS TESTING AND REMEDIATION

Most products made today do not contain asbestos. Those few products made which still contain asbestos that could be inhaled are required to be labeled as such. However, until the 1970s, many types of building products and insulation materials used in homes contained asbestos.

Some common building products that might contain asbestos include:

Steam pipes
Boilers
Furnace ducts
Resilient floor tiles
Vinyl sheet flooring
Cement sheet
Millboard
Door gaskets
Soundproofing or decorative material
Patching and joint compound
Textured paints
Asbestos cement roofing
Shingles
Siding
Insulation

Disaster Response Team

If you suspect that a portion of your home contains asbestos, then, first off, leave it alone. Asbestos is only dangerous when disturbed and it releases fibers.

However, if the suspected item shows signs of wear, tears, abrasions or water damage, then isolate the item (meaning close the space off) and contact National First Response. A member of our Disaster Response Team can more thoroughly seal off the item until it can be confirmed with lab test to, in fact, be asbestos. Our Clean Trust-certified technicians will suggest either permanently sealing the asbestos item or carefully removing the item altogether and clearing the impacted area of any contaminates using an air scrubber and other cleaning equipment. Whichever course of action, you’ll be left with the peace of mind knowing that asbestos will no longer threaten the health of you or your family.

Stay Clear of Asbestos

When asbestos is disturbed—by crumbling, flaking, sanding, cutting or sawing—it creates a fibrous dust that, if inhaled in high levels, can lead to an increased risk of lung cancer, mesothelioma and asbestosis. Inhaled fibers can remain in the lungs for years before creating health problems.

Take all precautions to avoid damaging asbestos material. Never sweep, dust, or vacuum debris that may contain asbestos. Also, don’t saw, sand, scrape, or drill holes in asbestos. Local EPA officials can provide more information about asbestos identification, sealing or removal.

PROPERTY RESTORATION

Restoring a property means, quite literally, to make new again. You can trust National First Response when it comes time to bring back your property to a former, original, or alike state of existence and soundness. The period of restoration ends at the time when you are able to resume the use of your property as you had used it before.

Site Securitization

Securing your home after it’s been impacted by fire or water is a critical step towards its restoration. A fully secured home—whether that means boarding up windows, installing a temporary fence or an alert system—is far less vulnerable to additional damage that could be caused by the elements or criminal opportunists.

Often a fire or flood can leave your home uninhabitable, at least temporarily, and that forced separation can sometimes elevate your sense of uncertainty. National First Response begins to restore your peace by first securing your property. When we do that, you know that nothing else of yours is going to be lost.>

Emergency Response Team

When a flood or fire happens at your home, a member of our 24/7 Emergency Response Team will arrive within 60 minutes of your call to begin securing the site. Our experienced technicians will evaluate the situation, and put in place any and all equipment and services to secure your home. We will make sure that only you and the National First Response restoration team have access to your home and your personal property.

Emergency board-up service
Temporary perimeter fencing
Building shrink wrap
Emergency security personnel
Emergency alarm service
Window and door coverage

Better to be Secure

After the fire department or your plumber has dealt with the fire or flood, then you are faced with the question of what to do next. The best answer is to call a trusted restoration expert like National First Response. We draw from our experience of working on hundreds of restoration projects.

Content Management

In some fire or water disasters, properly restoring a property requires that the contents be removed from the structure. Removing the contents not only ensures that no further damage will occur to them, but also allows for more thorough and efficient restoration of the structure and the personal possessions.

Property Restoration

Sometimes the greatest damage that comes from a fire or flood isn’t to your home but rather what’s in the home, your personal possessions and furnishings. What can sometimes be damaged are one-of-a-kind items and family heirlooms that, for you, have a value that can’t be measured in dollars. Even when it seems like those items are beyond saving, our expert technicians with National First Response often can restore them to pre-loss condition.

Cleaning and Repairing

We apply the latest in cleaning and restoration techniques to restore your personal items so that we can save as much as we can. If an item can’t be restored, National First Response will include it on a detailed list of the unrecoverable items so you can be fully reimbursed by your insurance carrier.

We can restore just about any personal possession, such as:

Furnishings
Clothing
Electronics
Artwork
Vital records
Appliances
Trophies
Taxidermy

Disaster Response Team

Even more so than with your home, it’s important to begin the restoration process as quickly as possible to limit further damage and reverse the impact that the fire and smoke, or water and mold, has had on your personal possessions. Call National First Response any hour of any day with your emergency, and we will have someone from our 24/7 Disaster Response Team—an experienced and Clean Trust-certified technician—respond to you within 60 minutes.

Reconstruction

The first phase of the restoration process is about removing damaged structural elements and damaged items, and then cleaning the structure and personal possessions of any remaining acidic soot, water, mold or other contaminate. The final phase of the process is all about reconstruction—rebuilding and repairing those portions of your property damaged from the flood, fire or other event.

Expert and Skilled Craftsmen

Reconstruction is vastly different from building from the ground up, and requires different skills and experience than you will find with just any general contractor. The leadership of National First Response has more than 50 years of reconstruction experience, and will work closely with you to ensure that the reconstruction is exactly how you want it.

Our expert services include:

Finish carpentry
Trim carpentry
Cabinetmaking
Framing
Electrical
Mechanical
Plumbing
Exterior finishing
Roofing
Flooring
Tiling
Interior finishing
Interior build-out

Rebuilding Your Home and Your Life

Even if you’ve used another company to dry your home or to rid it of toxic smoke particles, National First Response can finish the job. We will fully restore your home to how it was before the damaging incident occurred (or even better). With materials, design and skill, we ensure that the new construction blends perfectly with the existing structure; it will be as if the catastrophe never happened.

We're Ready 24/7. Onsite Valleywide Within the Hour.

See What Our Customers Are Saying

Mark R.

excelled demo to start restoration project by two very efficient and nice young men

Jose M.

Very fast company reliable and very professional. I will recommend to all my friends and family

Phil P.

Chris and his crew were outstanding resources in helping to restore our son's home following a fire. While another company did the major clean-up and clearing out the charred materials, Chris and his crew performed the vast majority of the rebuild - and we wish we had given the entire project to them. We loved working with Chris and his crew, the communication was excellent, they came in on budget and they did a fantastic job. Thanks to all the staff of National First Response that worked on our project

Ryan M.

Between, Jay, Seth, Grace and Jackie, they got it done! I recommend this company to anyone and everyone! Trying to get my insurance company to approve me for a new roof after many storms for the past 4 years, Seth swore if he didn’t get the roof repaired, he would become a life guard. I think it’s safe to say he is still a roofer lol. I got updates every single week keeping me in the know and I appropriated every text, email and call I got so I was always in the loop! If you need a roof give these guys a call!

Erin W.

This was a huge hassle but Dane and his team took great care of us! They asked questions, kept calm and explained the process so we understood.Thank you National First Response Restoration!

jeff l.

Great experience! What a great company to work with!

Kaden K.

Dane provided an excellent experience from start to finish. He was professional, knowledgeable, and made everything easy to understand. You can tell he genuinely cares about doing a great job and making sure customers are satisfied.

Charlie V.

These folks were a great help in getting our roof replaced after a hail storm. They identified the damage and helped through the entire process, including assisting with the insurance claim. Nicole was especially great at keeping the project moving and keeping me informed through the entire process. Thanks, everyone!

elizabeth h.

Definitely well deserved 5 stars!!! Thank you all so much for your help, especially Christina! Thank you for being so patient with me and making sure all my questions and concerns were taken care of! Wonderful company!!!

Alexis A.

The quality of work exceeded expectations. The property was restored efficiently and safely, and I would confidently recommend their services to anyone in need of reliable flood and fire mitigation.

Scarlett C.

Very thurough, very helpful, knowledgeable, nice workers, very happy with repair work. Can’t remember the workers names but they were very nice, helpful men.

Marbelous5

A very great company to work with. Fast service and great quality. Went above and beyond to get our roof replaced!

MacKenzie S.

Dane provided great service

Peter S.

I can’t say enough good things about National First Response. After a large storm caused damage to our roof, they came out quickly to assess everything and immediately put us at ease. From the very beginning, they walked us through the entire process step by step and handled the insurance side of things with professionalism and persistence. When the insurance company and adjusters initially tried to say the damage could be repaired instead of replaced, National First Response truly went to bat for us. They advocated on our behalf and fought to make sure we received a full roof replacement — something we’re incredibly grateful for. What really set them apart, though, was the care and empathy they showed during a stressful personal time. My wife was scheduled for major surgery, and the team worked efficiently and proactively to ensure the claim process, insurance back-and-forth, and all roofing work were completed before she returned home from the hospital. Knowing there would be no contractors coming and going while she was recovering allowed us to focus fully on her healing, which meant the world to us. Grace was fantastic to work with — clear, responsive, and communicative every step of the way. James and his crew did an incredible job on the roof itself, with top-notch workmanship and attention to detail. If you’re looking for a roofing company that’s knowledgeable, relentless in advocating for their customers, and genuinely cares about the people they’re working for, I highly recommend National First Response Roofing. They exceeded our expectations in every way!

Andrea M.

Found this company on the Heros for Hire group. Though they are not firefighters, they responded quickly and their team handled my remodel with amazing speed and high quality work. They worked with my schedule and were reasonably priced for the work I had done. I'll definitely use them again for future projects.

Rosa P.

National First Response did an amazing job with my roof. I’m am very pleased with the outcome and appreciate all their hard work from beginning to the end! They dealt with my insurance and always kept me updated and informed with the process! I would most definitely recommend them to my friends and family! Once again, thank you all!

Melissa

National first response did a great job on my water softener flood damage reconstruction. I would recommend them to anyone.

Dalton A.

Shane and his team are life savers. They’re open 24/7 as any crisis management company should be and respond so quickly it’s insane. They passionate about helping the public and it shows in their work.

Diane L.

I'm a recent 84 year old widow and out of my "Flooding Tragedy" came the wonderful staff of NFR. They took over to coordinate, and provide guidance and support throughout the whole restoration. They negottiated with insurance to provide the best possible outcome and EVERYONE treated me with concern and respect and took the time to explain every detail. From demolition to the final painting, nothing was overlooked. They extended themselves far beyound all my expectations. They made it possible for me to return to a beautifully restored home without any glitches or stress. My thanks to Vinnie, Mitigation Mgr., Cody, Estimator, Nick & Saia, Water Mitigation, Andrew & Omar, Amazing Reconstruction, John & Tristan, Fabuloous painters, and to Matt, Project Mgr, who made everything work without fail. Thanks to an amazing company that really cares about the customer an treats you like family!!!!! Forever Gratefull, Diane Loven

Lauren S.

Cory and Eddie were on the job at my condo back in December and I was so happy with their customer service. Their supervisor was also great. I recommend this company to anyone with any type of water damage like I had!

Robbie I.

Rick, Jeremy and David expertly restored and transformed our kitchen cabinets after our home was flooded. They carefully tented off the entire kitchen and garage to have a dust-free work zone . They took painstaking care to ensure a “perfect finish” in painting our kitchen cabinets (taping off everything, sanding, priming, and sanding again between each coat) - extremely tedious work! Their collective professionalism resulted in a beautiful kitchen that looks brand new. We are thrilled! Jon and Robbie Ierley

Virginia F.

Great company! Roof looks great. We really like to thank Brandon Michel for doing such a good explaining and guiding us through the process. Jackie garcia was also great.

Taylor G.

Guy and Eric are our favorite customers. Very loyal and we love working with them!

Sharmen R.

These guys are wonderful. They are quick, responsive and nice. I refer them to my clients all the time and they never disappoint.

Jacquelyn G.

We were referred to National First Response when we had a major plumbing disaster in our home. From start to finish, this company was spot on with their service, professionalism, and care! Eric was always super responsive, and the workers could not have been better! It was a massive undertaking with a lot of moving parts, and they helped us each step of the way including assisting us with all the insurance claims. That help alone deserved them a 5 star rating! I would give them 100 stars if it let me! I absolutely recommend using this company, and wouldn't hesitate for a moment to use them again in the future!

Stephanie F.

Thank you Guy for the beautiful new shelves in my closet I now have a place for all my shoes

Ernie H.

My step son hired this company after they showed up at his house and offered to board it up after a fire. They are currently working on finishing it. It is a big job, and we have put our trust in National first response. Will post a pic when completed.

Royal K.

Excellent service.

Julie N.

Fortunately, we didn't have an emergency at our house. We did do our research for our home remodel. Chris Owens and the crew were our choice for our home. We are more than happy with our results. We most certainly made the correct choice in contractors. Chris was always available for questions, clarifications and open communication. 100% comparable in cost too!!! We are ecstatic and LOVE our new home!! Thanks, Chris and Team!!

Anyelo A.

National First Response came knocking on our door last year they were really polite and professional. Nicole Sullivan keep in touch with us throughout the process explaining everything step by step, she guide us and explaining what options we had. Thank you for everything.

On Call 24/7 and Onsite within the hour.

We're Here to Help. Onsite valleywide within an hour. Outlying areas within 24 hours.

Let us handle the paperwork and insurance claim. Our restoration experts will restore your home or business and your peace of mind.

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