Contact Us
Arizona's Experts in Fire and Smoke Damage Restoration
480-566-9440
GET HELP 24/7
ONSITE WITHIN THE HOUR
We stand ready to help when disaster strikes
Few events are as traumatic as a fire in your home. Not only do they cause significant damage, but they also bring disruption, the loss of treasured possessions, and a blow to your sense of security and comfort. Even small fires can create ongoing damage and long-lasting safety issues. Smoke contains corrosive, toxic microparticles that can affect virtually every surface in your home, discoloring walls, tarnishing metals, causing plastics to erode, and staining clothing, carpeting, and upholstery.
The team at National First Response understands how disruptive a fire can be, which is why we specialize in fire and smoke damage restoration. Once the fire department has left, our experts are here to help you rebuild your home and restore your peace of mind
Highly trained and alert ready 24/7
National First Response is at the ready 24 hours a day, 7 days a week. Within 60 minutes of your call, one of our experienced, Clean Trust-certified technicians will be at your door, ready to assist you. We will work to restore your home to its full potential, prevent any further loss, and help you mitigate safety concerns. We are committed to giving you peace of mind and helping you return to normal as quickly as possible.
Fire and Smoke Damage Restoration Services:
- Board up services
- Rapid response mobilization
- Structure cleaning
- Smoke odor deodorization
- HVAC duct cleaning
- Demolition & debris removal
National First Response can also assist with insurance claims and offers affordable rates and payment plans for those without fire insurance, so you can get back to your life, worry-free.
What Our Customers Have to Say
Bottom Line: The work was professional and it was completed quickly, the roofers showed up on time, worked hard and well together, cleaned up after themselves; everybody was efficient and polite. Best of all, the contract I signed specified that NFR Roofing Division would do the work needed to replace my roof for the amount my insurance company authorized, and that my only cost would be my insurance deductible. They were true to their word. I couldn’t be happier with my experience with Brandon Clayton at National First Response Roofing, and I love my roofing replacement!
Phone calls were friendly and informative (Brandy and Christina) time slots were reasonable and when the day came they were on time!
Josh and Steve arrived and explained the process and time frame. These two men were friendly, confident and took pride in their work. Took about 30 min longer only because they wanted the job done right ... in the end it looks like a brand new ladder was installed fit and painted to perfection!
I'd definitely recommend NFR ... just wanted to say thanks to Josh and Steve for a great job!
I give the company a "10"
I have been a plumbing contractor for more than 20 years and I have seen a lot of floods and a lot of restoration companies in my day. The majority of them are out for a quick buck and fake damage just so they can bull their insurance.
Not this company! They are the absolute opposite. I have seen them choose to do the right thing over and over and over again as they educate their clients on options and actually try to save them money. This company is more concerned about the welfare of their client than they are their pocket book and that is why they are the company I refer with confidence. I know that my client will get their house back as quickly as humanly possible and I have put them in the hands of someone I would unequivocally use in my own home.
I would like to give a shout out to all Who were involved in the restoration of my bathroom due to a plumbing leak. My restoration required mitigation for water damage under bathroom vanity and flooring.
Vinnie was awesome in getting things started and insuring that all necessary precautions were taken to preventing any mold , Vinnie also was very helpful with expediting the seal up of my bathroom walls in order to keep the outside elements outside.
Ahmad and Alan were also outstanding in the demo work they performed. These guys really brought awesome customer service and attitude to the job which was very reassuring to me the customer. They were clean and thorough in their process of removing damaged sheet rock and insulation.
The gentlemen responsible for sealing up my , who's names I forgot, were also outstanding and very empathetic to my concerns with getting my bathroom wall sealed so as to keep all the elements outside during peak heat of the summer. They too were very thourouh in the the sheet rock restoration work they performed.
All in all I highly recommend these guys because they also do a great job dealing directly with my insurance (State Farm) as well. According to State Farm they do come highly recommended because the insurance company rarely deals with oversights with National first response.
I am a PA and am acutely aware of the dangers of mold. I was instantly terrified. Robins recommended National First Response because of the care they give their customers, and I couldn't agree more.
I called NFR immediately and spoke with Christina. She is a new team member, but you would never know it. Knowledgeable, accommodating, kind. The company was slammed due to recent heavy rains. Initially, she told me they were booked out a few days. I was very distraught about my family's safety. She reached out to Vinnie, and I had someone from mitigation at my house in hours.
Demo started the next day. As you may know, working with home owner's insurance can be a long road. I have called the main office and spoken directly to Christina and Brandi and managers like Vinnie and Eric on MANY occasions. They are beyond friendly and always willing to answer my many questions. They go above and beyond.
Donny and his team are currently rebuilding by island. They, too, are wonderful. All skilled, good communicators, and working with a smile. I can't tell you how nice it is to work with people that don't make you feel like a burden.
Whether you are in a crisis situation or you are renovating a home, call National First Response!
I absolutely recommend using this company, and wouldn't hesitate for a moment to use them again in the future!
Thank you I can't say enough
The detailed workmanship you can't even tell there was a disaster
Want to give special shout out to Brandy in the office thank you for constantly reaching out and letting me know all the details
Hope your bosses really know how important your part is !!!
- Jeremy T.BRAVO to the management and staff of National First Response! After a fire in our garage in October which caused upwards of 40,000.00 in damage - thankfully, our Insurance Company sent National First Response to the rescue! These guy's are truly a Class Act - They were very thorough, and went over every step in the recovery process in detail. With all of the employees in and out of our home while we were displaced, and not one item "walked off" our property, we always got a good feeling with everyone we came in contact with everyone was stellar, but a special thanks to Chris, Guy, and Vinnie for going the extra mile! After all the repairs were complete including complete renovation of the garage, and 1 bedroom, and serious restoration to two more bedrooms, paint carpet drywall water heater and the list goes on and on ... we were back in our home in under two months. If your looking for an honest hard working restoration company, that will do the job the way you would yourself, look no further.read moreread less
- Erik F.National First Response did a great job of working with my insurance company to file the claim and followed up with them until the claim was approved. Nicole was fantastic to work with and called me every few days to provide updates. The roof replacement went perfectly - materials were delivered as scheduled and the installation team was fast and professional. All of the neighbors have commented on how nice the new roof looks!read moreread less
- Manny S.National First Response's representative Bianca Peterson made what was a very stressful project into a pleasure. Not that replacing a roof can every be a pleasent experience, her experience, patience and working directly with our home insurance made it easier for us. The staff replacing the roof were amazing, professional on time and took about 2 day to complete the entire roof. I also work from home, yest the first day was very noisy, felt they mauy come throigh the roof, but expected with the amount fo work that was being done. The second day, all I heard were the nailing and that was not as bad. Bianca was on top of everything, communicating to the insurance company and patiently explaining to us what was going to take place and what she needed from us, etc. We are very satisfied with how sooth this all went!read moreread less
- Cindy A.National First Response did a fantastic job repairing previously-undiscovered dry rot damage in my exterior kitchen wall. Every person who came to my home was 100% professional, courteous, respectful, helpful, and, most importantly, highly competent. Eric managed my project perfectly from start to finish, including explaining each step in advance so I could understand what was needed and what I would see as it happened. Shout out to framers Donny and Trent, drywallers Paul and Ricardo, Sunvec Roofing, stucco experts Gary, Dave, and Dave, painters Rick and Robert, plus Vinnie and Josh. I would happily bring any of them back for any work I might need to have done in the future.read moreread less
- YC L.National First Response (NFR) recently did my roof underlayment replacement and an interior repair. It started with a roof leak during raining and a small water damage it caused. I called NFR and they dispatched Mike over on the same day. Mike immediately placed a tarp to cover the leak area, with no change (regardless of whether or not NFR would be hired for further roof work). One other company would charge $500 for just putting a tarp on. NFR did an awesome job on the interior repair. After a small patch of drywall replaced and repainted, it looked like nothing happened. I was very pleased.read moreread less
- Joshua G.My experience up to this point has been great they kept their word on everything they commited to. They backed their work with an above industry standard waranty and came in after another contractor could not and would not do the work and they got my house back in order. As long as they back the warranty they provided and back their work if ever needed I highly recomend future business with National First Respnce.read moreread less
- Marielaine C.NFR Roofing Division Project manager Brandon Clayton and his experienced roofing crew, headed by Diego Trinidad, did an excellent job of replacing my roof after it sustained wind damage. Brandon was easy to work with, communicative and patient. Even though he was handling a lot of other jobs due to the monsoon, he always got back to me in a timely manner to answer any questions or concerns. Brandon was a huge asset, helping me to understand and negotiate the insurance claim process.
Bottom Line: The work was professional and it was completed quickly, the roofers showed up on time, worked hard and well together, cleaned up after themselves; everybody was efficient and polite. Best of all, the contract I signed specified that NFR Roofing Division would do the work needed to replace my roof for the amount my insurance company authorized, and that my only cost would be my insurance deductible. They were true to their word. I couldn’t be happier with my experience with Brandon Clayton at National First Response Roofing, and I love my roofing replacement!read moreread less - LetitiaBy chance national first response stopped by our home. The best thing that ever happened to us. From that moment on we never had to do a thing or talk to anyone. They handled everything for new room taking the solar panels down and re applying. Nicole handled everything with our insurance company and kept us posted. They are top notch. I suggest you give them a call if your having roofing problems. We didnt have to pay for anything ! Thank you First response.read moreread less
- Jeanette E.National First Response was called to our home for various issues and Guy responded immediately within an hour. He corrected the plumbing issues and completed the job in a timely manner. I would highly recommend National First Response and a special shout to Guy for his professionalism and kindness. He was also asked to play Santa for this year's Christmas and responded with an Absolute YES!!read moreread less
- Sam J.I done a lot of research before going with National first response. I received 7 quotes, and everyone was trying to charge me more money for my roof replacement. I’m happy how fast they completed the job and made sure they took care of all my damage wood trim before installing the shingles. They also removed the gutters for no extra charge. There communication level was exceptional, and they finished 1 day early. I would recommend them to anyone looking to have their roof replaced or repaired.read moreread less
- Russ L.Every person I interacted with at National First Response was professional, responsive and competent. The project manager, Cory Schmitz guided me through the entire complicated process. That means a lot, especially when an insurance company is involved. When there was a mistake, (We all make mistakes from time to time.) Cory made sure he fixed it with a minimum of inconvenience for me. The craftsmen, especially Jeremy, who put our kitchen back together, matched Cory's degree of quality work and customer service. I wholly recommend National First Response!read moreread less
- Susan W.The whole experience with National First Response went so well. From the very beginning all the guys who worked to repair our home due to water damage--from the water mitigation team, to all the guys who worked on the rebuild, to the painter--were fantastic. I'm sorry I don't remember all their names but I would like thank the ones I can remember, Allan, Jeremy, Rick, Jeremy, and Dave. Were so grateful to PipeTech for recommending National First Response to us. I would highly recommend this company!!!read moreread less
- Ernie B.At first I wasn’t too sure when the two gentlemen approached me telling me about how they’d handled everything and I’d have a new roof. In the end I couldn’t be happier, most I had to do was call the insurance. They handled everything from there after, Nicole stayed on top of keeping me informed. Once everything was approved, the crew took 2 days to strip roof and install new roof. Highly recommend giving them a call.read moreread less
- Public R.After using National First Response on many occasions, I have found them to be timely and have excellent communication. My most recent interactions with Guy and Chris Owens only make me appreciate the care and service that you don't find with other contractors. When you have a house flood (or other major home problem) the stress you experience cannot be described until you experience it first hand. National First Response was there to provide the solutions and service necessary to make a difficult situation conclude positively. Thank you! Karenread moreread less
- Pamela N.National First Response: Exceptional Rebuilders After a Devastating Fire Our experience with National First Response was truly exceptional. After our home was devastated by a fire, they not only rebuilt it beautifully but also restored our faith in the construction industry. Chris and Eric, our contractors, were trustworthy, timely, and maintained excellent communication throughout the entire process. They took over from a previous contractor who had done a horrible job and turned things around quickly and impressively. What set them apart was not just their professionalism but also their kindness and compassion during a difficult time. They treated us like family, ensuring we were comfortable with every decision. Our house now looks amazing, thanks to their meticulous craftsmanship. We wholeheartedly recommend National First Response to anyone in need of home construction or renovation – they are the epitome of what exceptional contractors should be. Thank you, Chris, Eric, and the entire team at National First Response, for giving us not just a rebuilt home but a fresh start filled with gratitude.read moreread less
- Viviana F.Contacted National First Response after the latest storm due to our roof shingles being blown off, and they did a great job! My roof was done within a week and a half, plus they were able to work with the Insurance to get the whole thing replaced. Satisfied customer here!read moreread less
- AuctionAZ.com, L.We renovated our entire upstairs, and National First Response did an AMAZING job. Extremely knowledgeable, professional, helpful, and friendly. You could also tell that each worker took pride in his/her craft. I also appreciated the clear communication when it came to budget and cost. No surprises because everything was outlined and listed beforehand. Keep up the great work!read moreread less
- Shelby D.Man where to start, this company not only completed exceptional work but really went above and beyond. Eric was so easy to communicate with and got right back to me. My 89 year old grandmothers door was damaged due to a storm and they installed a new door in 1.5 hours with a new frame. They even came the next day to complete the work. The results are amazing and now I will not have to worry if she is safe at her home. I would recommend them to everyone and anyone. Thanks for everything!read moreread less
- Ernest M.I was extremely satisfied with prompt, professional service that I was immediately provided by National 1ST Response! The daily updates and scheduling go without saying how impressed I am with this company. The owner Chris Owens has continually offered his support throughout this process. My loyalty will remain with this company, for it’s professionalism!!read moreread less
- Robbie I.Rick, Jeremy and David expertly restored and transformed our kitchen cabinets after our home was flooded. They carefully tented off the entire kitchen and garage to have a dust-free work zone . They took painstaking care to ensure a “perfect finish” in painting our kitchen cabinets (taping off everything, sanding, priming, and sanding again between each coat) - extremely tedious work! Their collective professionalism resulted in a beautiful kitchen that looks brand new. We are thrilled! Jon and Robbie Ierleyread moreread less
- PAMELA S.I work for a business that uses National First Response frequently. They are the MOST professional individuals that I have ever done business with. From the office staff that is responsive and understanding to the technicians that complete the restoration work, it is a completely positive experience. I would recommend this company to any of my family, friends or business acquaintences, they get a BIG thumbs up from me!!read moreread less
- Dale R.They were fast and efficient. They grabbed the bull by the horns and got the job with pure precision and quality in two short months. The personnel all were very professional, they knew what to do and no problems. They handled our claim from start to finish. They responded to my calls without fail. The previous companies never got the leak/leaks fixed after numerous 10 or more attempts. I had over ninety e-mails between them and myself and all they did was complain w/ excuses about the job and they lost money and never got the leaks fixed over 9 months. The insurance company recommended this General Contractor. I only have the upmost respect and trust for National First Response. I guarantee that you will be fully satisfied by calling upon this outstanding company.read moreread less
- Phil P.Chris and his crew were outstanding resources in helping to restore our son's home following a fire. While another company did the major clean-up and clearing out the charred materials, Chris and his crew performed the vast majority of the rebuild - and we wish we had given the entire project to them. We loved working with Chris and his crew, the communication was excellent, they came in on budget and they did a fantastic job. Thanks to all the staff of National First Response that worked on our projectread moreread less
- Celina A.Amazing job. Highly recommend. I worked with Kyle for my roof. At first I wasn’t to sure, i hate calling insurance, Kyle assured me he would deal with everything. He kept me in the loop the entire time. So I was aware of everything that was going on without the stress. The roof looks amazing and was done super quick once it was approved. If you’re thinking about it, you should do it. Kyle was very professional and that’s important to me because I’m female so I’m always worried I don’t know enough and can be taken advantage off.read moreread less
- gary c.We are extremely happy with our new roof on house, back patio and detached shop done by National First Response Roofing . We also had some restoration work done on the inside of detached shop, water damage from roof leaks. From Cody handling claims, Mike the roofing Superintentent, and Nicole in the office were all great and communicative. The roofing crew was fantastic too. Not only their craftmanship they put into the work they used drop cloths to protect property and they cleaned up impeccably every day!! If your in need of restoration work, roofing, and 1 stop remodeling work give NATIONAL FIRST RESPONSE A CALL TODAY, YOU WILL BE GLAD YOU DID!!!read moreread less
- Trish H.After my entire home flooded, National First Response made a difficult situation a pleasant experience. From my Project Manager Cory to the trade workers, (Jeremy, Casey, Steve and the others I didn't get to meet in person) all were professional, did great work, were patient with my requests/questions and even cleaned up after themselves! They kept on schedule and offered excellent recommendations for other services I needed (furniture restoration and even camping tips!). I highly recommend them and would use them again!read moreread less
- D L.After a major storm came through, I got in contact with Albert Bronson at national first response. Albert was very prompt and informative and helped me navigate the entire process of getting my roof replaced through my insurance company. I'm very pleased with my roof and I would definitely recommend Albert as the Project manager for any of your Roofing or Restoration needs. Thank you very much national first response For your Professionalism. 6 Stars.read moreread less
- Laura N.Having a disaster in your home is never fun. Major water leak which got taken care of by Robins Plumbing (fantastic, very professional and did a fantastic job). Chris told us what we needed to do, who to contact. Here comes some great guys from National First Response. The guys are great, got to the demolitions right away. Very professional, polite. Answered every question with what was to happen next. Got the ball rolling and did a GREAT JOB! Highly recommend!read moreread less
- Bill M.NFR replaced our roof shingles. From first contact to last bit of clean up, we were satisfied by the quality and professionalism. From James, head of the roofing division, to Diego, whose remarkable crew performed the tear-off and installation of the shingles. Being personally retired from the construction industry after 50 years, this company and crew were absolutely the best we have had the pleasure of dealing with and the finest craftsmanship of roofing and carpentry skill I have personally witnessed. Top notch, first class from beginning to end. Great job NFR! We love our new roof!! Thank you!read moreread less
- A1 t.Highly recommend National First Response.Our experience with National First Response was truly exceptional.We worked with Michael and he took us through the process flawlessly.They did a great job replacing our roof, we were satisfied by the quality and professionalism. thanks again National First Response .read moreread less
- Jacquelyn G.We were referred to National First Response when we had a major plumbing disaster in our home. From start to finish, this company was spot on with their service, professionalism, and care! Eric was always super responsive, and the workers could not have been better! It was a massive undertaking with a lot of moving parts, and they helped us each step of the way including assisting us with all the insurance claims. That help alone deserved them a 5 star rating! I would give them 100 stars if it let me!
I absolutely recommend using this company, and wouldn't hesitate for a moment to use them again in the future!read moreread less - Matthew H.Josh took the time to explain what he was going to do and to prepare the work area to protect adjacent areas. Josh is personable and very knowledgeable. He did a fantastic job for the repair. It is impossible to tell which area of the ceiling was repaired and the original. National First Response will be my go-to for any future repairs.read moreread less
- James S.The entire First Response team was both professional and educational in their repair of my water heater problem. My unit 'blew' and the team responded with quick service and repair of the damaged area...advising me of the process every step of the way......and they we always on time. They wore their masks, as expected, and did a complete and thorough job. Nicely done!!!read moreread less
- Linda S.I am very impressed with the work that was done to return my home to its previous condition. The people involved were professional and enjoyable to work with. I was especially pleased with Jeremy and Joey who seemed to go above and beyond their job. They were always pleasant and informative. If I ever need help in the future, ( I hope not for repairs like this) I will be very quick to contact them.read moreread less
- Leslie C.Thank you national first response for being there when I needed you I do appreciate all the work this company