ARIZONA’S WATER DAMAGE
RESTORATION SPECIALISTS

480-566-9440

GET HELP 24/7
ONSITE WITHIN THE HOUR

Restoring Your Property and Peace of Mind

The immediate flood and damage caused by a burst or leaking water line can be a traumatic experience to a home or business. National First Response has a team of dedicated technicians with decades of experience to serve the Greater Phoenix, Scottsdale, Chandler, Mesa, Gilbert, Queen Creek, Ahwatukee, and surrounding areas. It is with many years of experience under our belts, that we understand the commitment, skill, and customer service necessary to restore your family’s property and sense of security.

National First Response is a residential and commercial emergency provider offering a broad range of emergency and non-emergency services. Whether it’s water or mold removal, repairing floodwater damage to property, we fully guarantee every remediation and restoration job we do.

Why National First Response?

Our plumbers operate in accordance with industry standards and local building codes. We are also a full scale restoration company with the manpower to remediate the resulting water and restore the damage it caused. From mold detection to drywall, flooring, cabinets, paint and trim, we are Arizona’s first choice in water damage.

  • Affordable Rates
  • 24/7 Emergency Response
  • Free Damage Assessment
  • Deductible Financing Available
  • Bonded, Licensed & Insured
  • Locally Owned & Operated

Even if your water damage is not covered by insurance, National First Response offers affordable rates and payment plans that allow you to restore your home to its pre-storm condition.

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What Our Customers Have to Say

  • Randy H. Avatar

    Christina, Eric, and their entire team were beyond Fabulous. My daughter had just experienced a life altering event and then a week later a pipe leak happened in her house. My daughter was still dealing with the life altering event and was not in the frame of mind to deal with a pipe leak, repair scheduling, insurance, etc., so I stepped in to work on getting her house back together. The team at National First Response treated us as family, and really worked hard to take the stress off my daughter and I. They were definitely... read more

    Randy H.
  • Russ L. Avatar

    Every person I interacted with at National First Response was professional, responsive and competent. The project manager, Cory Schmitz guided me through the entire complicated process. That means a lot, especially when an insurance company is involved. When there was a mistake, (We all make mistakes from time to time.) Cory made sure he fixed it with a minimum of inconvenience for me. The craftsmen, especially Jeremy, who put our kitchen back together, matched Cory's degree of quality work and customer service. I wholly recommend National First Response!

    Russ L.
  • Talia C. Avatar

    5 star rating The best!!! My relationship with company began a few weeks ago when my plumber (Robins Plumbing excellent) identified that our dishwasher was leaking into our kitchen island.I am a PA and am acutely aware of the dangers of mold. I was instantly terrified. Robins recommended National First Response because of the care they give their customers, and I couldn't agree more.I called NFR immediately and spoke with Christina. She is a new team member, but you would never know it. Knowledgeable, accommodating, kind. The company was slammed due to recent heavy rains. Initially, she told me they were booked out... read more

    Talia C.
  • Tracy C. Avatar

    5 star rating After an AC unit replacement, the trim on the attic needed to be replaced. Precision Air and Heating uses National First Response to complete the finishing work. Josh arrived on time, was very personable and did an outstanding job replacing the attic trim. Hopefully I'll never have a household emergency, but if I do, I will certainly contact National First Response.

    Tracy C.
  • Hollie S. Avatar

    5 star rating After having my a/c replaced by Precision Air, National First Response was the recommend company to re install my attic ladder. Phone calls were friendly and informative (Brandy and Christina) time slots were reasonable and when the day came they were on time! Josh and Steve arrived and explained the process and time frame. These two men were friendly, confident and took pride in their work. Took about 30 min longer only because they wanted the job done right ... in the end it looks like a brand new ladder was installed fit and painted to perfection! I'd definitely recommend... read more

    Hollie S.
  • John P. Avatar

    Highly recommend National First Response! Post a sewage and water backup they came in and repaired our bathroom and did a great job. Everything looks new and we’re very happy. They were on time, professional and made sure it was perfect

    John P.
  • Laura R. Avatar

    National First Response is a fantastic company. Eric gave suggestions and was always quick to respond. The workers were efficient, skilled and friendly. The office managers were sweet and highly knowledgeable as well as efficient. I could not have had a better experience. I highly recommend them.

    Laura R.
  • Bonnie C. Avatar

    They came out within the first five hours. Set up their equipment and immediately began helping me with my issues... Greg was wonderful.. I cannot recommend him too highly.
    The entire company was at my service the entire ordeal... thanks to Vinnie also.

    Bonnie C.
  • Kim L. Avatar

    5 star rating Absolutely the best company I have worked with. They were very timely, meticulous and friendly. Every single thing was done perfectly. Eric was especially friendly and accommodating. I highly recommend them!

    Kim L.
  • Jacquelyn G. Avatar

    We were referred to National First Response when we had a major plumbing disaster in our home. From start to finish, this company was spot on with their service, professionalism, and care! Eric was always super responsive, and the workers could not have been better! It was a massive undertaking with a lot of moving parts, and they helped us each step of the way including assisting us with all the insurance claims. That help alone deserved them a 5 star rating! I would give them 100 stars if it let me!
    I absolutely recommend using this company, and...
    read more

    Jacquelyn G.
  • Amanda B. Avatar

    5 star rating We have used this company three separate occasions and all three experiences were very above and beyond our expectations. Steve who has done drywall repair in our house twice now is by far the best drywaller I have ever seen. It is really hard to find quality craftsmanship but Steve really pays attention to close detail and can match any texture, he is a true drywall artist. Chris is always on point, ensuring we have the right equipment and the right guy on the job. He has made every transaction we've had run smooth. We really appreciate this team and... read more

    Amanda B.
  • Martha C. Avatar

    5 star rating Never been treated with more kindness and respect in time of crisis! Vincent Jon and Cory wonderful hard working team ! Brandi at office was understanding and honest and supportive for each issues .

    Martha C.
  • Earl G. Avatar

    5 star rating These guys are as good as it gets when it comes to providing full service one stop shopping for all your damage mitigation and restoration needs.I would like to give a shout out to all Who were involved in the restoration of my bathroom due to a plumbing leak. My restoration required mitigation for water damage under bathroom vanity and flooring.Vinnie was awesome in getting things started and insuring that all necessary precautions were taken to preventing any mold , Vinnie also was very helpful with expediting the seal up of my bathroom walls in order to keep... read more

    Earl G.
  • Carla G. Avatar

    5 star rating After a mishap in the attic, we had a big hole in our ceiling. We called National First Response and they were out within a day to fix it. Would like to commend the work of Joey. He did a great job and was very professional. The damaged area was replaced with new drywall and he texturized and painted; looks like nothing ever happened. Thank you to Joey and National First Response. Super fast response time and the work looks great.

    Carla G.
  • Stephanie R. Avatar

    5 star rating I can't say enough great things about this company. No one wants to have a disaster in their homes or business. It is one of the most stressful and crazy times a person can have in their lives. This company actually cares. From the time they answer the phone you know you're in great hands and someone is starting to put life back together again. I have been a plumbing contractor for more than 20 years and I have seen a lot of floods and a lot of restoration companies in my day. The majority of... read more

    Stephanie R.
  • Laura N. Avatar

    5 star rating Having a disaster in your home is never fun. Major water leak which got taken care of by Robins Plumbing (fantastic, very professional and did a fantastic job). Chris told us what we needed to do, who to contact. Here comes some great guys from National First Response. The guys are great, got to the demolitions right away. Very professional, polite. Answered every question with what was to happen next. Got the ball rolling and did a GREAT JOB! Highly recommend!

    Laura N.
  • James S. Avatar

    The entire First Response team was both professional and educational in their repair of my water heater problem. My unit 'blew' and the team responded with quick service and repair of the damaged area...advising me of the process every step of the way......and they we always on time. They wore their masks, as expected, and did a complete and thorough job. Nicely done!!!

    James S.
  • Rebecca B. Avatar

    We had NFR do a bathroom remodel for us. Their team was professional, courteous and did top notch work. They used a couple of subs (tile, custom vanity, shower glass) and they were also professional and courteous, and timely. The project included demo-ing a shower to enlarge it, installing new tile and glass walls. They also installed a new vanity and linen closet, tiled the floors, and installed a barn door. NFR was very patient with our process, and allowed us to add tiling the master bedroom and closet to match. We even had... read more

    Rebecca B.
  • Phil P. Avatar

    Chris and his crew were outstanding resources in helping to restore our son's home following a fire. While another company did the major clean-up and clearing out the charred materials, Chris and his crew performed the vast majority of the rebuild - and we wish we had given the entire project to them. We loved working with Chris and his crew, the communication was excellent, they came in on budget and they did a fantastic job. Thanks to all the staff of National First Response that worked on our project

    Phil P.
  • Seana S. Avatar

    5 star rating These guys are so awesome! Friendly, to the point, straightforward, straight shooters, won't screw you around, do what they say they do and do it well. They're currently fixing a flood for me due to a plumbing company's incompetent/lazy workers not being able to correctly diagnose a simple leak. My drywall, floor and carpet was sitting in water for 7 days and they came in with their mold guns and are now vibrating the water molecules out of my walls with huge fans and retesting with their mold guns. Apparently it's possible to dry your walls quickly with all this... read more

    Seana S.
  • Renae C. Avatar

    5 star rating Josh was at our home this morning to repair something damaged by another company. He did an amazing job! He was friendly, polite and paid attention to detail.

    Renae C.
  • Trish H. Avatar

    After my entire home flooded, National First Response made a difficult situation a pleasant experience. From my Project Manager Cory to the trade workers, (Jeremy, Casey, Steve and the others I didn't get to meet in person) all were professional, did great work, were patient with my requests/questions and even cleaned up after themselves! They kept on schedule and offered excellent recommendations for other services I needed (furniture restoration and even camping tips!). I highly recommend them and would use them again!

    Trish H.
  • Ian B. Avatar

    5 star rating So lets preface this review by the fact that Insurance is the biggest hurdle and annoyance in this process. NFR (Eric) stood by us every day as we waited to see what insurance was going to cover. He contacted the adjuster and worked to get items missed in the original adjustment covered. Unfortunately insurance slowed the process down and what should have been a demo and repair in a week took almost 2 months, uggghhhh. NFR performed a professional demo and repair at a reasonable rate and in a timely manner. Thank you.

    Ian B.
  • James S. Avatar
    James S.
    - Google

    The entire First Response team was both professional and educational in their repair of my water heater problem. My unit 'blew' and the team responded with quick service and repair of the damaged area...advising me of the process every step of the way......and they we always on time. They wore their masks, as expected, and did a complete and thorough job. Nicely done!!!

  • Laura R. Avatar
    Laura R.
    - Google

    National First Response is a fantastic company. Eric gave suggestions and was always quick to respond. The workers were efficient, skilled and friendly. The office managers were sweet and highly knowledgeable as well as efficient. I could not have had a better experience. I highly recommend them.

  • Seana S. Avatar
    Seana S.
    5 star rating
    - Yelp

    These guys are so awesome! Friendly, to the point, straightforward, straight shooters, won't screw you around, do what they say they do and do it well. They're currently fixing a flood for me due to a plumbing company's incompetent/lazy workers not being able to correctly diagnose a simple leak. My drywall, floor and carpet was sitting in water for 7 days and they came in with their mold guns and are now vibrating the water molecules out of my walls with huge fans and retesting with their mold guns. Apparently it's possible to dry your walls quickly with all this... read more

  • Trish H. Avatar
    Trish H.
    - Google

    After my entire home flooded, National First Response made a difficult situation a pleasant experience. From my Project Manager Cory to the trade workers, (Jeremy, Casey, Steve and the others I didn't get to meet in person) all were professional, did great work, were patient with my requests/questions and even cleaned up after themselves! They kept on schedule and offered excellent recommendations for other services I needed (furniture restoration and even camping tips!). I highly recommend them and would use them again!

  • Russ L. Avatar
    Russ L.
    - Google

    Every person I interacted with at National First Response was professional, responsive and competent. The project manager, Cory Schmitz guided me through the entire complicated process. That means a lot, especially when an insurance company is involved. When there was a mistake, (We all make mistakes from time to time.) Cory made sure he fixed it with a minimum of inconvenience for me. The craftsmen, especially Jeremy, who put our kitchen back together, matched Cory's degree of quality work and customer service. I wholly recommend National First Response!

  • Martha C. Avatar
    Martha C.
    5 star rating
    - Yelp

    Never been treated with more kindness and respect in time of crisis! Vincent Jon and Cory wonderful hard working team ! Brandi at office was understanding and honest and supportive for each issues .

  • John P. Avatar
    John P.
    - Google

    Highly recommend National First Response! Post a sewage and water backup they came in and repaired our bathroom and did a great job. Everything looks new and we’re very happy. They were on time, professional and made sure it was perfect

  • Tracy C. Avatar
    Tracy C.
    5 star rating
    - Yelp

    After an AC unit replacement, the trim on the attic needed to be replaced. Precision Air and Heating uses National First Response to complete the finishing work. Josh arrived on time, was very personable and did an outstanding job replacing the attic trim. Hopefully I'll never have a household emergency, but if I do, I will certainly contact National First Response.

  • Kim L. Avatar
    Kim L.
    5 star rating
    - Yelp

    Absolutely the best company I have worked with. They were very timely, meticulous and friendly. Every single thing was done perfectly. Eric was especially friendly and accommodating. I highly recommend them!

  • Carla G. Avatar
    Carla G.
    5 star rating
    - Yelp

    After a mishap in the attic, we had a big hole in our ceiling. We called National First Response and they were out within a day to fix it. Would like to commend the work of Joey. He did a great job and was very professional. The damaged area was replaced with new drywall and he texturized and painted; looks like nothing ever happened. Thank you to Joey and National First Response. Super fast response time and the work looks great.

  • Laura N. Avatar
    Laura N.
    5 star rating
    - Yelp

    Having a disaster in your home is never fun. Major water leak which got taken care of by Robins Plumbing (fantastic, very professional and did a fantastic job). Chris told us what we needed to do, who to contact. Here comes some great guys from National First Response. The guys are great, got to the demolitions right away. Very professional, polite. Answered every question with what was to happen next. Got the ball rolling and did a GREAT JOB! Highly recommend!

  • Amanda B. Avatar
    Amanda B.
    5 star rating
    - Yelp

    We have used this company three separate occasions and all three experiences were very above and beyond our expectations. Steve who has done drywall repair in our house twice now is by far the best drywaller I have ever seen. It is really hard to find quality craftsmanship but Steve really pays attention to close detail and can match any texture, he is a true drywall artist. Chris is always on point, ensuring we have the right equipment and the right guy on the job. He has made every transaction we've had run smooth. We really appreciate this team and... read more

  • Earl G. Avatar
    Earl G.
    5 star rating
    - Yelp

    These guys are as good as it gets when it comes to providing full service one stop shopping for all your damage mitigation and restoration needs.I would like to give a shout out to all Who were involved in the restoration of my bathroom due to a plumbing leak. My restoration required mitigation for water damage under bathroom vanity and flooring.Vinnie was awesome in getting things started and insuring that all necessary precautions were taken to preventing any mold , Vinnie also was very helpful with expediting the seal up of my bathroom walls in order to keep... read more

  • Jacquelyn G. Avatar
    Jacquelyn G.
    - Google

    We were referred to National First Response when we had a major plumbing disaster in our home. From start to finish, this company was spot on with their service, professionalism, and care! Eric was always super responsive, and the workers could not have been better! It was a massive undertaking with a lot of moving parts, and they helped us each step of the way including assisting us with all the insurance claims. That help alone deserved them a 5 star rating! I would give them 100 stars if it let me!
    I absolutely recommend using this company, and...
    read more

  • Rebecca B. Avatar
    Rebecca B.
    - Google

    We had NFR do a bathroom remodel for us. Their team was professional, courteous and did top notch work. They used a couple of subs (tile, custom vanity, shower glass) and they were also professional and courteous, and timely. The project included demo-ing a shower to enlarge it, installing new tile and glass walls. They also installed a new vanity and linen closet, tiled the floors, and installed a barn door. NFR was very patient with our process, and allowed us to add tiling the master bedroom and closet to match. We even had... read more

  • Phil P. Avatar
    Phil P.
    - Google

    Chris and his crew were outstanding resources in helping to restore our son's home following a fire. While another company did the major clean-up and clearing out the charred materials, Chris and his crew performed the vast majority of the rebuild - and we wish we had given the entire project to them. We loved working with Chris and his crew, the communication was excellent, they came in on budget and they did a fantastic job. Thanks to all the staff of National First Response that worked on our project

  • Hollie S. Avatar
    Hollie S.
    5 star rating
    - Yelp

    After having my a/c replaced by Precision Air, National First Response was the recommend company to re install my attic ladder. Phone calls were friendly and informative (Brandy and Christina) time slots were reasonable and when the day came they were on time! Josh and Steve arrived and explained the process and time frame. These two men were friendly, confident and took pride in their work. Took about 30 min longer only because they wanted the job done right ... in the end it looks like a brand new ladder was installed fit and painted to perfection! I'd definitely recommend... read more

  • Stephanie R. Avatar
    Stephanie R.
    5 star rating
    - Yelp

    I can't say enough great things about this company. No one wants to have a disaster in their homes or business. It is one of the most stressful and crazy times a person can have in their lives. This company actually cares. From the time they answer the phone you know you're in great hands and someone is starting to put life back together again. I have been a plumbing contractor for more than 20 years and I have seen a lot of floods and a lot of restoration companies in my day. The majority of... read more

  • Ian B. Avatar
    Ian B.
    5 star rating
    - Yelp

    So lets preface this review by the fact that Insurance is the biggest hurdle and annoyance in this process. NFR (Eric) stood by us every day as we waited to see what insurance was going to cover. He contacted the adjuster and worked to get items missed in the original adjustment covered. Unfortunately insurance slowed the process down and what should have been a demo and repair in a week took almost 2 months, uggghhhh. NFR performed a professional demo and repair at a reasonable rate and in a timely manner. Thank you.

  • Randy H. Avatar
    Randy H.
    - Google

    Christina, Eric, and their entire team were beyond Fabulous. My daughter had just experienced a life altering event and then a week later a pipe leak happened in her house. My daughter was still dealing with the life altering event and was not in the frame of mind to deal with a pipe leak, repair scheduling, insurance, etc., so I stepped in to work on getting her house back together. The team at National First Response treated us as family, and really worked hard to take the stress off my daughter and I. They were definitely... read more

  • Bonnie C. Avatar
    Bonnie C.
    - Google

    They came out within the first five hours. Set up their equipment and immediately began helping me with my issues... Greg was wonderful.. I cannot recommend him too highly.
    The entire company was at my service the entire ordeal... thanks to Vinnie also.

  • Renae C. Avatar
    Renae C.
    5 star rating
    - Yelp

    Josh was at our home this morning to repair something damaged by another company. He did an amazing job! He was friendly, polite and paid attention to detail.

  • Talia C. Avatar
    Talia C.
    5 star rating
    - Yelp

    The best!!! My relationship with company began a few weeks ago when my plumber (Robins Plumbing excellent) identified that our dishwasher was leaking into our kitchen island.I am a PA and am acutely aware of the dangers of mold. I was instantly terrified. Robins recommended National First Response because of the care they give their customers, and I couldn't agree more.I called NFR immediately and spoke with Christina. She is a new team member, but you would never know it. Knowledgeable, accommodating, kind. The company was slammed due to recent heavy rains. Initially, she told me they were booked out... read more

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Water Damage Restoration Process

Immediate action by a member of our 24/7 Disaster Response Team—who will respond within 60 minutes of your call—begins with identifying the source of the water and preventing any further damage. Next comes precisely determining the extent of the water damage, and then drafting a detailed restoration plan for returning your property, furnishing and personal property to pre-loss condition.

Moving forward may include removing water-damaged items—including drywall, flooring, cabinets or furnishings—then thoroughly drying the structure, and restoring (which includes cleaning, repairing and treating) those furnishing and personal property impacted by the flood. We work closely with you to ensure than your insurance carrier, and the adjuster they send, fully understand the extent of the damage and why each and every action in the restoration plan is necessary to return your property to normal.

On Call 24/7 and Onsite within the hour.

We're Here to Help. Onsite valleywide within an hour. Outlying areas within 24 hours.

Let us handle the paperwork and insurance claim. Our restoration experts will restore your home or business and your peace of mind.