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Arizona's Premier Commercial Restoration Company
COMMERCIAL RESTORATION Company FOR FLOODS, FIRES, MOLD & MORE
When your business sustains damage from a fire, flood, or other unexpected disasters, you stand to lose not only revenue but also peace of mind. We at National First Response understand that your top priority is getting your business back online as quickly as possible while making sure things are done right. We are Arizona’s most trusted name in commercial restoration and are committed to helping you repair and rebuild with confidence.
Arizona’s Commercial Restoration Professionals
Our commercial restoration services include:
- Commercial water damage restoration
- Flood Remediation
- Disaster and biohazard cleanup
- Commercial Fire Restoration
- Smoke damage recovery
- Asbestos testing and remediation
- Commercial construction and remodels
- Custom commercial restoration services
- COVID-19 compliance: sanitizing and disinfecting
Experienced and Trustworthy Technicians
National First Response, a BBB-accredited team, comprises dedicated technicians with decades of experience. Serving the Greater Phoenix area, including Scottsdale, Chandler, Mesa, Gilbert, Queen Creek, and Ahwatukee, we are committed to providing the expertise and customer service necessary to ensure seamless business continuity for you.
Look no further for Arizona’s most trusted commercial restoration specialists:
- Affordable Rates
- 24/7 Emergency Response
- Free Damage Assessment
- Deductible Financing Available
- Bonded, Licensed & Insured
- Locally Owned & Operated
National First Response offers a comprehensive range of emergency restoration and remediation services designed specifically for commercial properties—available 24 hours a day, 7 days a week. Within 60 minutes of your call, one of our experienced and certified technicians will be on-site, ready to assist your business. We are dedicated to restoring your property to its original condition and minimizing downtime to help you resume normal operations as quickly as possible.
Our emergency services are equipped to handle every aspect of damage control, starting with immediate needs such as securing the premises to protect assets or shutting off main power and water lines, and continuing all the way through to the final reconstruction tasks.
Your business recovery begins with National First Response
COMMERCIAL Restoration
ONSITE VALLEYWIDE WITHIN THE HOUR
We're ready 24/7 to restore your property and peace of mind.
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Insurance
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What Our Customers Have to Say
Bottom Line: The work was professional and it was completed quickly, the roofers showed up on time, worked hard and well together, cleaned up after themselves; everybody was efficient and polite. Best of all, the contract I signed specified that NFR Roofing Division would do the work needed to replace my roof for the amount my insurance company authorized, and that my only cost would be my insurance deductible. They were true to their word. I couldn’t be happier with my experience with Brandon Clayton at National First Response Roofing, and I love my roofing replacement!
I would like to give a shout out to all Who were involved in the restoration of my bathroom due to a plumbing leak. My restoration required mitigation for water damage under bathroom vanity and flooring.
Vinnie was awesome in getting things started and insuring that all necessary precautions were taken to preventing any mold , Vinnie also was very helpful with expediting the seal up of my bathroom walls in order to keep the outside elements outside.
Ahmad and Alan were also outstanding in the demo work they performed. These guys really brought awesome customer service and attitude to the job which was very reassuring to me the customer. They were clean and thorough in their process of removing damaged sheet rock and insulation.
The gentlemen responsible for sealing up my , who's names I forgot, were also outstanding and very empathetic to my concerns with getting my bathroom wall sealed so as to keep all the elements outside during peak heat of the summer. They too were very thourouh in the the sheet rock restoration work they performed.
All in all I highly recommend these guys because they also do a great job dealing directly with my insurance (State Farm) as well. According to State Farm they do come highly recommended because the insurance company rarely deals with oversights with National first response.
I am a PA and am acutely aware of the dangers of mold. I was instantly terrified. Robins recommended National First Response because of the care they give their customers, and I couldn't agree more.
I called NFR immediately and spoke with Christina. She is a new team member, but you would never know it. Knowledgeable, accommodating, kind. The company was slammed due to recent heavy rains. Initially, she told me they were booked out a few days. I was very distraught about my family's safety. She reached out to Vinnie, and I had someone from mitigation at my house in hours.
Demo started the next day. As you may know, working with home owner's insurance can be a long road. I have called the main office and spoken directly to Christina and Brandi and managers like Vinnie and Eric on MANY occasions. They are beyond friendly and always willing to answer my many questions. They go above and beyond.
Donny and his team are currently rebuilding by island. They, too, are wonderful. All skilled, good communicators, and working with a smile. I can't tell you how nice it is to work with people that don't make you feel like a burden.
Whether you are in a crisis situation or you are renovating a home, call National First Response!
I have been a plumbing contractor for more than 20 years and I have seen a lot of floods and a lot of restoration companies in my day. The majority of them are out for a quick buck and fake damage just so they can bull their insurance.
Not this company! They are the absolute opposite. I have seen them choose to do the right thing over and over and over again as they educate their clients on options and actually try to save them money. This company is more concerned about the welfare of their client than they are their pocket book and that is why they are the company I refer with confidence. I know that my client will get their house back as quickly as humanly possible and I have put them in the hands of someone I would unequivocally use in my own home.
I absolutely recommend using this company, and wouldn't hesitate for a moment to use them again in the future!
Thank you I can't say enough
The detailed workmanship you can't even tell there was a disaster
Want to give special shout out to Brandy in the office thank you for constantly reaching out and letting me know all the details
Hope your bosses really know how important your part is !!!
Phone calls were friendly and informative (Brandy and Christina) time slots were reasonable and when the day came they were on time!
Josh and Steve arrived and explained the process and time frame. These two men were friendly, confident and took pride in their work. Took about 30 min longer only because they wanted the job done right ... in the end it looks like a brand new ladder was installed fit and painted to perfection!
I'd definitely recommend NFR ... just wanted to say thanks to Josh and Steve for a great job!
I give the company a "10"
- Jeanette E.National First Response was called to our home for various issues and Guy responded immediately within an hour. He corrected the plumbing issues and completed the job in a timely manner. I would highly recommend National First Response and a special shout to Guy for his professionalism and kindness. He was also asked to play Santa for this year's Christmas and responded with an Absolute YES!!read moreread less
- mjt9991NFR Roofing helped with my wind damage and assisted the claims adjuster with the claim. Kyle was the project manager that helped out and was very helpful from start to finish. Can't say enough good things about my experience with this company and Kyle. Their crew came out and took only one day to complete and did a great job. Would recommend to all needing help on a new roof.read moreread less
- Laura N.Having a disaster in your home is never fun. Major water leak which got taken care of by Robins Plumbing (fantastic, very professional and did a fantastic job). Chris told us what we needed to do, who to contact. Here comes some great guys from National First Response. The guys are great, got to the demolitions right away. Very professional, polite. Answered every question with what was to happen next. Got the ball rolling and did a GREAT JOB! Highly recommend!read moreread less
- Ernie B.At first I wasn’t too sure when the two gentlemen approached me telling me about how they’d handled everything and I’d have a new roof. In the end I couldn’t be happier, most I had to do was call the insurance. They handled everything from there after, Nicole stayed on top of keeping me informed. Once everything was approved, the crew took 2 days to strip roof and install new roof. Highly recommend giving them a call.read moreread less
- Manny S.National First Response's representative Bianca Peterson made what was a very stressful project into a pleasure. Not that replacing a roof can every be a pleasent experience, her experience, patience and working directly with our home insurance made it easier for us. The staff replacing the roof were amazing, professional on time and took about 2 day to complete the entire roof. I also work from home, yest the first day was very noisy, felt they mauy come throigh the roof, but expected with the amount fo work that was being done. The second day, all I heard were the nailing and that was not as bad. Bianca was on top of everything, communicating to the insurance company and patiently explaining to us what was going to take place and what she needed from us, etc. We are very satisfied with how sooth this all went!read moreread less
- Russ L.Every person I interacted with at National First Response was professional, responsive and competent. The project manager, Cory Schmitz guided me through the entire complicated process. That means a lot, especially when an insurance company is involved. When there was a mistake, (We all make mistakes from time to time.) Cory made sure he fixed it with a minimum of inconvenience for me. The craftsmen, especially Jeremy, who put our kitchen back together, matched Cory's degree of quality work and customer service. I wholly recommend National First Response!read moreread less
- Matthew H.Josh took the time to explain what he was going to do and to prepare the work area to protect adjacent areas. Josh is personable and very knowledgeable. He did a fantastic job for the repair. It is impossible to tell which area of the ceiling was repaired and the original. National First Response will be my go-to for any future repairs.read moreread less
- Joshua G.My experience up to this point has been great they kept their word on everything they commited to. They backed their work with an above industry standard waranty and came in after another contractor could not and would not do the work and they got my house back in order. As long as they back the warranty they provided and back their work if ever needed I highly recomend future business with National First Respnce.read moreread less
- Jacquelyn G.We were referred to National First Response when we had a major plumbing disaster in our home. From start to finish, this company was spot on with their service, professionalism, and care! Eric was always super responsive, and the workers could not have been better! It was a massive undertaking with a lot of moving parts, and they helped us each step of the way including assisting us with all the insurance claims. That help alone deserved them a 5 star rating! I would give them 100 stars if it let me!
I absolutely recommend using this company, and wouldn't hesitate for a moment to use them again in the future!read moreread less - Will F.When it comes to the service industry it is obviously very hard to please every single customer. Especially if those customers are in crisis mode and their house is flooded and need to find a hotel where them and there animals can stay for however long it takes to get back to 100%... These guys do a phenomenal job with restoring your home back to 100% . Their crew was there there within 30 minutes of my call which is amazing response time and had everything moving with a really good game plan immediately. Thank you National First Response!read moreread less
- CaSandra C.What a great company to have worked with! After the storm, they were quick to come and help me out. Unlike other companies who were giving me a wait time of a week to just have someone inspect the roof. Michael was very helpful in answering my questions and making sure everything got done correctly. I would recommend to all my family in friends!read moreread less
- Gary M.We had an overhead HVAC system failure with a resulting water leak in the living room ceiling, causing a large hole in the ceiling and lighting fixture displacement. Required repairs included patching and repainting ceiling area and rehanging lighting fixture. . The technician, Steve, did a perfect restoration job. We also appreciated the fast response.read moreread less
- Leslie C.Wonderful company that absolutely cares
Thank you I can't say enough
The detailed workmanship you can't even tell there was a disaster
Want to give special shout out to Brandy in the office thank you for constantly reaching out and letting me know all the details
Hope your bosses really know how important your part is !!!read moreread less - Loren O.National First Response made my first-ever roof replacement process very easy for me as a new homeowner. They were very patient and worked with me according to my schedule. Nicole is very sweet and helpful. Will definitely be using them in the future and will recommend them to friends and family.read moreread less
- Linda S.I am very impressed with the work that was done to return my home to its previous condition. The people involved were professional and enjoyable to work with. I was especially pleased with Jeremy and Joey who seemed to go above and beyond their job. They were always pleasant and informative. If I ever need help in the future, ( I hope not for repairs like this) I will be very quick to contact them.read moreread less
- Allan S.Since our first meeting the representatives from National First Response I have been completely satisfied with their personal interaction, professionalism and flexibility. Michael and Brenden worked well with us and their crew to get the best work done in a short amount of time. They were quick and cleaned up completely during the 2 days they were at my home on my roof. Jeff and Nicole worked patiently with me in getting their company paid. My roof looks great and the experience was efficient and pleasant. I will be happy to refer anyone to National First Responders.read moreread less
- Catherine T.Had a great experience with the replacement of our roof with Preston. National First Response worked with our insurance and they dealt with getting the approvals and quickly installed the roof once it was approved. The workers who installed the roof were very skilled and professional. I would definitely recommend this company.read moreread less
- Day i.National first response has been a great company to work for. Mike cam out and walked us through the whole process. They were very quick to take care of all the necessary paperwork. I had my new beautiful roof within a week. The crew that came out to do the new roof were very professional and kept the area clean and tidy. The office staff were available after the job was completed to help answer all my question. If you need help with a home repair consider calling Mike to help you with all your needs.read moreread less
- Phil P.Chris and his crew were outstanding resources in helping to restore our son's home following a fire. While another company did the major clean-up and clearing out the charred materials, Chris and his crew performed the vast majority of the rebuild - and we wish we had given the entire project to them. We loved working with Chris and his crew, the communication was excellent, they came in on budget and they did a fantastic job. Thanks to all the staff of National First Response that worked on our projectread moreread less
- Deb Y.Omar came to my home to install new floors after a flood, he was very professional and patient with all my questions. In my older home nothing is straight, when something didn't fit as it should he figured it out a way to solve the issue without sacrificing the look of the home. Highly recommend Omar if you are given an option to pick your crew.read moreread less
- Ray E.We had the pleasure of working with Guy Bond on each of our issues. We have owned three homes in the last 4 years and had to have National First Response come out to deal with the problems. Each time, Guy was sent out to help us and he was very professional, timely, helpful, and a great representative for this company. He took pride in his work and made sure we were very happy with the outcome of the finished product. He left the repaired area very clean and it looked like new. Thanks Guy!read moreread less
- Shelby D.Man where to start, this company not only completed exceptional work but really went above and beyond. Eric was so easy to communicate with and got right back to me. My 89 year old grandmothers door was damaged due to a storm and they installed a new door in 1.5 hours with a new frame. They even came the next day to complete the work. The results are amazing and now I will not have to worry if she is safe at her home. I would recommend them to everyone and anyone. Thanks for everything!read moreread less
- Catherine G.The roofing team was expert in making my new roof a reality! (And in making it ready for solar panels.). The repairing and restoring water-damaged area team's work inside my house was professional and expert! Thank you for such awesome service and such pleasant results!read moreread less
- Vicki S.So where to start. A few months back, during our atmospheric river rain, I developed a roof leak. I live in a patio home with a flat roof. I went on Angie's list and selected four contractors to come out and give me a quote for roof replacements. Each one went up on the roof and saw a pot of gold and wrote their quotes. Why was I shocked? I didn't know what I was going to do. I then got a call from Brendan from National First Response as he saw my requests on Angie's list. He asked me if they could come out and look at my roof. I said sure. We got up on the roof and started looking around and he brought to my attention that my roof had major hail and wind damage, so we needed to contact my insurance company first and get an adjuster out to look at the roof. The insurance adjuster looked at my roof and agreed with Brendan. The insurance company wrote up their quote of what they said they would pay to do the needed work of replacing the roof. Nicole in the office was my go-to person to set up scheduling. She did a fantastic job of keeping me informed of all aspects of the work. She made me feel comfortable with all the work that was going to be performed on my house as this was no small job. She made me feel very confident that no corners were going to be cut regarding my roof repairs. Nicole scheduled the start date and sent Michael, the project manager of this job, out to go over with me the aspects of the job. Fantastic young man! The crew showed up on time and got right to work stripping the roof. Once the roof was stripped, they discovered the wood decking was damaged. Nicole said don't worry, Michael was getting photos and they were submitting an additional damage report to the insurance company. They followed up with my insurance company to get the approval for the decking replacement. Now mind you, not all insurance companies are alike. They also worked with me to replace the fascia along the edge of the house and to bring the patio roof and laundry room, which was flat, to conform with the rest of the roof at a fair price. Bottom line, if I could push the golden buzzer on National First Response I would. Thank you, Nicole on giving me a five-star confidence of your company, Michael for being extremely professional in your work and crew and also your crew, who did an excellent job in craftsmanship. I guess I don't have to say that I highly recommend this fantastic company, which is rare in this day and age.read moreread less
- charles r.Everybody at National first response has been awesome from beginning to end. They worked with my insurance company through the whole process to make sure I got what I needed to get my roof back in shape. Nicole in the office kept me informed through the whole process. The roofers were outstanding and did a fantastic job. That thanks to Greg for getting everything started.I would give more than 5 stars if I could.read moreread less
- Monica S.First Response came out when a water heater pipe failed in the wall between the bathroom and bedroom of my brother's condo. They did a great job of helping me with the insurance coverage and repairs. They had to take out the wall right down to the studs. They put everything back even better than it was in the first place. I went on to make other repairs to the condo using them beyond the water damage and they met my expectations 100%. Their pricing is reasonable and it saved me a lot of time and trouble not having to find a painter, carpet installer and electrician. Thank you Brandi, Christina and Cory!read moreread less
- Mike M.National First Response is one of the very best companies I've dealt with in the construction industry. From the very beginning, Michael as project manager was helpful, communicated frequently and effectively during the project. Michael helped me understand the complexity of making an insurance claim for the storm damage my house incurred. I would like to him give him and his company more than five stars.read moreread less
- Jeremy T.BRAVO to the management and staff of National First Response! After a fire in our garage in October which caused upwards of 40,000.00 in damage - thankfully, our Insurance Company sent National First Response to the rescue! These guy's are truly a Class Act - They were very thorough, and went over every step in the recovery process in detail. With all of the employees in and out of our home while we were displaced, and not one item "walked off" our property, we always got a good feeling with everyone we came in contact with everyone was stellar, but a special thanks to Chris, Guy, and Vinnie for going the extra mile! After all the repairs were complete including complete renovation of the garage, and 1 bedroom, and serious restoration to two more bedrooms, paint carpet drywall water heater and the list goes on and on ... we were back in our home in under two months. If your looking for an honest hard working restoration company, that will do the job the way you would yourself, look no further.read moreread less
- Erik F.National First Response did a great job of working with my insurance company to file the claim and followed up with them until the claim was approved. Nicole was fantastic to work with and called me every few days to provide updates. The roof replacement went perfectly - materials were delivered as scheduled and the installation team was fast and professional. All of the neighbors have commented on how nice the new roof looks!read moreread less
- Hollie S.After having my a/c replaced by Precision Air, National First Response was the recommend company to re install my attic ladder.
Phone calls were friendly and informative (Brandy and Christina) time slots were reasonable and when the day came they were on time!
Josh and Steve arrived and explained the process and time frame. These two men were friendly, confident and took pride in their work. Took about 30 min longer only because they wanted the job done right ... in the end it looks like a brand new ladder was installed fit and painted to perfection!
I'd definitely recommend NFR ... just wanted to say thanks to Josh and Steve for a great job!
I give the company a "10"read moreread less - Cheryl M.Everyone at National First Response were so helpful in getting my roof replaced! They had quite the job with the insurance company! But they did it! They completed the job in 1 day! My roof looks great! And the crew was so respectful and the clean up was amazing! I would definitely recommend this company!read moreread less
- James S.The entire First Response team was both professional and educational in their repair of my water heater problem. My unit 'blew' and the team responded with quick service and repair of the damaged area...advising me of the process every step of the way......and they we always on time. They wore their masks, as expected, and did a complete and thorough job. Nicely done!!!read moreread less
- PAMELA S.I work for a business that uses National First Response frequently. They are the MOST professional individuals that I have ever done business with. From the office staff that is responsive and understanding to the technicians that complete the restoration work, it is a completely positive experience. I would recommend this company to any of my family, friends or business acquaintences, they get a BIG thumbs up from me!!read moreread less
- Carla G.After a mishap in the attic, we had a big hole in our ceiling. We called National First Response and they were out within a day to fix it. Would like to commend the work of Joey. He did a great job and was very professional. The damaged area was replaced with new drywall and he texturized and painted; looks like nothing ever happened. Thank you to Joey and National First Response. Super fast response time and the work looks great.read moreread less
- Jeff G.Very satisfied with their service. They responded quickly, communicated well and did an excellent repair.read moreread less