ARIZONA’S WATER DAMAGE
RESTORATION SPECIALISTS
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ONSITE WITHIN THE HOUR
Restoring Your Property and Peace of Mind
The immediate flood and damage caused by a burst or leaking water line can be a traumatic experience for a home or business. National First Response has a team of dedicated technicians with decades of experience to serve the Greater Phoenix, Scottsdale, Chandler, Mesa, Gilbert, Queen Creek, Ahwatukee, and surrounding areas. It is with many years of experience under our belts, that we understand the commitment, skill, and customer service necessary to restore your family’s property and sense of security.
National First Response is a residential and commercial emergency provider offering a broad range of services. Whether it’s water damage restoration, mold removal, or repairing floodwater damage to property, we fully guarantee every remediation and restoration job we do.
Why National First Response?
Our plumbers operate by industry standards and local building codes. We are also a full-scale restoration company with the manpower to remediate the resulting water and restore the damage it caused. From mold detection to drywall, flooring, cabinets, paint, and trim, we are Arizona’s first choice for water damage restoration
- Affordable Rates
- 24/7 Emergency Response
- Free Damage Assessment
- Deductible Financing Available
- Bonded, Licensed & Insured
- Locally Owned & Operated
Even if your water damage is not covered by insurance, National First Response offers affordable rates and payment plans that allow you to restore your home to its pre-storm condition.
See What Our Customers Are Saying
Dave G.
Grace was great with her follow up and service!
Kris G.
We had a roof assessment done by NFR and were so pleased with their professional and thorough procedure. Turns out we don’t need work done for several years most likely. I was very impressed how readily they shared that info, gave me a thumbs up on my current roof condition, and zero pressure for a sale. We will certainly be reaching out when we do need work and recommending them to friends in the meantime! Our friends had them replace their roof and had a great experience. Thanks, Grace, for very quick correspondence!
SKaplanTucson
I am very impressed with National First Response’s roofing division. My roof replacement was covered by my home insurance company and I could not be happier with the professionalism of everyone I met or was involved with personally. My contact, Nicole Sullivan, who I only connected with virtually, kept me informed of the process every step of the way. Her cheerful and prompt response to my inquiries was refreshing. Brandon Velander, who came out after the roof was installed, was equally cheerful and professional. The crew that delivered the roofing materials and the crew that installed them were cheerful and professional as well. The attached photos are of the material being delivered. I’m very happy with this company and will definitely refer them to my friends.
Lauren S.
Cory and Eddie were on the job at my condo back in December and I was so happy with their customer service. Their supervisor was also great. I recommend this company to anyone with any type of water damage like I had!
Robbie I.
Rick, Jeremy and David expertly restored and transformed our kitchen cabinets after our home was flooded. They carefully tented off the entire kitchen and garage to have a dust-free work zone . They took painstaking care to ensure a “perfect finish” in painting our kitchen cabinets (taping off everything, sanding, priming, and sanding again between each coat) - extremely tedious work! Their collective professionalism resulted in a beautiful kitchen that looks brand new. We are thrilled! Jon and Robbie Ierley
Aaron D.
I use National First Response as a subcontractor to our business and they are always responsive and the quality and workmanship is always first rate. I would highly recommend them
Jennifer B.
I had a dog door installed by Guy bond and Donnie. Very professional, clean and were done quickly. Affordable prices and a great job done by Guy and Donnie. I would use them again and recommend them for services!!!
josh t.
The longest part of the process was dealing with my insurance company. That part took 9 months to an entire year to finish. (They were patient and assisted us as we went through the claims process) Once the claim was approved. No contract, no hassle. Just sent them the cost to repair and they handled the rest.NFR was then able to get my roof done in 2 weeks replacing everything. The shingles, the metal roofing. And patching up the inside issues as well.I'm currently thinking of having their assistance again at my other house.
Steven B.
I had a water leak coming into my bedroom floor from an unknown source. Two plumbers could not diagnose the source. National First was able to come up with a plan to find the leak. Under the window they opened up a section of the sheetrock of the wall beneath the window. Water was sprayed outside of the window and some leaks were verified coming in below the window. Apparently, a few weeks earlier I had a bad rain storm and the wind was forcing the rain to come in below the window. It was determined that the WINDOW SEAL had failed or that there was not one installed. The plan was to pull out the window, reseal the window, reinstall it, re-sheetrock the open space, repaint the room, re-stucco the outside wall around the window, and repaint the outside wall. The carpet and carpet pad were replaced. It took several weeks to coordinate different contractors to perform all the specialty work. I was very pleased with the craftmanship and detail the workers did on the whole project. The estimate for the repair was right on spot. I had a few extra expenses for work I requested to be done that was not in the original estimate. I would recommend National First for any job relating to home repair.
Garrett B.
Exceptional service and great people! Grace was very helpful with the process and communication as our project manager. Highly recommend NFR for any roofing needs!
Lisa N.
Highly recommend! Amazing customer service, very thorough in their work, and their professionalism is second to none. They helped make a stressful situation for our family SO much easier with their knowledge and expertise!
Ernie B.
At first I wasn’t too sure when the two gentlemen approached me telling me about how they’d handled everything and I’d have a new roof. In the end I couldn’t be happier, most I had to do was call the insurance. They handled everything from there after, Nicole stayed on top of keeping me informed. Once everything was approved, the crew took 2 days to strip roof and install new roof. Highly recommend giving them a call.
Bedliners a.
Thank you, National First Response. Kayla is awesome! I am very impressed with the professionalism and quality of work. I will recommend NFR to my family and friends.
Tracy W.
**Review for National First Response Roofing** I recently had the pleasure of working with National First Response Roofing for a roofing project, and I couldn't be more satisfied with the results. From start to finish, the experience was fantastic! Grace was very through with her communication, keeping us on track and relaying information about the projects, our loan and completion. This really made us feel comfortable. The crew was incredibly consistent, completing the entire roofing project in just three days. Their efficiency did not compromise the quality of the work; in fact, it was remarkable. I was particularly impressed with Mikey, who sold the project. He was thorough in his approach, addressing all my questions and concerns with patience and expertise. His professionalism made it easy for me to trust him, which was a significant factor in our decision to choose National First Response Roofing. Overall, I highly recommend National First Response Roofing for anyone in need of roofing services. Their commitment to quality, punctuality, and customer satisfaction is truly commendable. Thank you, National, for an amazing experience!
Jean A.
National First Response did an amazing job on my roof. I didn’t had an idea of where to go or what to do, but they assisted me on every step of the process. They guided me on how to file the claim what to expect and even were present during the inspections to make sure the insurance pull through. They used the best materials, the workers and project managers were fast, clean, and constantly asked if I had any concerns. My whole roof was done in a couple of hours and the whole process was seamless. Thank you First Response and Nicole for helping me through something that can be so problematic and making it my easiest home improvement yet.
Ernest M.
I was extremely satisfied with prompt, professional service that I was immediately provided by National 1ST Response! The daily updates and scheduling go without saying how impressed I am with this company. The owner Chris Owens has continually offered his support throughout this process. My loyalty will remain with this company, for it’s professionalism!!
Laura R.
National First Response is a fantastic company. Eric gave suggestions and was always quick to respond. The workers were efficient, skilled and friendly. The office managers were sweet and highly knowledgeable as well as efficient. I could not have had a better experience. I highly recommend them.
Vicki U.
National First Teams were great to work with. Very communicative all the way through the processes. Can’t say enough good things about them! Kudos to everyone!!
Joan S.
What a breath of fresh air Vinnie was. He was honest and kind and saved us a lot of money. It is so wonderful to find an honest, truly helpful company. Thank you, Vinnie.
Janet R.
They were great to work with! They came out did the assessment, dealt with the insurance company and made everything as simple as possible to get the roof replaced! we were so nervous because the rain was coming the next day, but they reassured us that it would get done and it was what is done in record time! Would recommend them to anyone who needs a new roof! Thank you so much for the great job that you all did!
Ray E.
We had the pleasure of working with Guy Bond on each of our issues. We have owned three homes in the last 4 years and had to have National First Response come out to deal with the problems. Each time, Guy was sent out to help us and he was very professional, timely, helpful, and a great representative for this company. He took pride in his work and made sure we were very happy with the outcome of the finished product. He left the repaired area very clean and it looked like new. Thanks Guy!
Chuck H.
Steve did a great job. He was detailed in the repair and left our bedroom completely clean. Thanks Steve!!
Jeffery S.
What an awesome team they have! Shout out to Nicole Sullivan! She helped to make this a great experience. I did have a concern once the work was finished and she helped resolve the concern in less then two days! I would definitely recommend National First Response for all of your roofing needs!
Donna C.
Our church had wind and water damage that leaked into the building... a new roof was much needed... it was an old roof. We had water damage in the kitchen pantry as well on the ceiling in the Sanctuary. Colton, of National First Response was AMAZING as was the company. He was always on time, great communication and always responded quickly with any questions or concerns we might have had. We were recommended of this company by someone who had a new roof put on their house and they were very happy with the work and working with Colton. I highly recommend this company and Colton as they worked very hard not only to work with the insurance company but doing an AMAZING job. Thank you Colton and National First Response. We will definitely use you again if the opportunity arises and will continue to recommend your services. Thank you so much, Donna Community of Christ Church
Fran T.
Had to replace drywall, insulation and baseboards in addition to drying out and treating the area.
Julie B.
National First Response made a difficult situation much better. They quickly responded to a leak from the 2nd floor bathroom into my daughter's 1st floor bedroom. They work in a very professional manner, leaving no trace behind. Thank you so much!
Michelle H.
NFR did STELLAR work on our home. The entire roof was replaced in 4 days. Workers were very careful with tear down, install, and even clean up after (we have 2 dogs and they didn't want them being hurt). The planning stages were very easy and they even brought me samples of tiles to ensure this was the aesthetic we wanted for our home. Our solar install was also very easy, and even though we had a few tiles to replace after, it was done within 48 hours of the solar being complete. I would give 100% recommendation for their services to anyone I know!
Chris T.
The project manager, and all of the crew were excellent! No problems at all & would recommend them to anyone!
Dora L.
NFR replaced my roof during a heat wave. The roofers were professional and worked diligently through the entire process. All my questions were addressed before, during and after. I would highly recommend NFR.
Sally B.
Rick and Jeremy were great. I am thrilled with the results of their work. The 3 of us did have unusual circumstances but the "guys" were understanding and did a few extra things for me! Erick was also a "sport" on one situation and was very professional. I love my new home "look!. Thanks to National First Response. I also have gained some insight to the difficult job that all the staff and leaders have for this type of work. Thanks to you also Vinnie. Sally T. Bordeaux, RD
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Water Damage Restoration Process
Upon your call, a member of our 24/7 Disaster Response Team will arrive within 60 minutes to take immediate action. The first step is to identify the source of the water and prevent any further damage. Next, we assess the extent of the water damage and create a detailed restoration plan to return your property, furnishings, and personal items to their pre-loss condition.
Once we have identified the source of the water and created a restoration plan, the next steps may involve removing water-damaged items such as drywall, flooring, cabinets, and furnishings. We will then thoroughly dry the structure and restore affected furnishings and personal property through cleaning, repairing, and treating. Throughout the process, we work closely with you to ensure that your insurance carrier and the assigned adjuster fully understand the extent of the damage and the necessity of each action in the restoration plan to return your property to its normal condition.
On Call 24/7 and Onsite within the hour.
We're Here to Help. Onsite valleywide within an hour. Outlying areas within 24 hours.
Let us handle the paperwork and insurance claim. Our restoration experts will restore your home or business and your peace of mind.
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