National First Response Certifications AND Standards

Guy has been coming in to this Home Depot for 8 years and is alway courteous and friendly he stands out cause he always stops and says hi. Actually all the First response team are good as well. Would give Guy More stars if it was available.

Great customer service. Took care of all my roofing needs and concerns. I highly recommend them.

I worked with Nicole and her customer service was AMAZING! She was super friendly, informative and answered all of my questions. She made the process so smooth and easy!! Definitely a customer for life.

Great company! Roof looks great. We really like to thank Brandon Michel for doing such a good explaining and guiding us through the process. Jackie garcia was also great.

What a great company to have worked with! After the storm, they were quick to come and help me out. Unlike other companies who were giving me a wait time of a week to just have someone inspect the roof. Michael was very helpful in answering my questions and making sure everything got done correctly. I would recommend to all my family in friends!

Great service from them for our new roof. Completed the job in one day & price was agreeable.

They are very helpful and quick. They deal with the insurance directly for me so I don’t have to do that part.

Guy and Ricardo were amazing at remodeling my moms bathroom in her condo. They made it handicap accessible so now my mom feels safe and comfortable. It was such a blessing to have National First Response come to the rescue today!!

We had NFR do a bathroom remodel for us. Their team was professional, courteous and did top notch work. They used a couple of subs (tile, custom vanity, shower glass) and they were also professional and courteous, and timely. The project included demo-ing a shower to enlarge it, installing new tile and glass walls. They also installed a new vanity and linen closet, tiled the floors, and installed a barn door. NFR was very patient with our process, and allowed us to add tiling the master bedroom and closet to match. We even had a kitchen pantry add-on to the scope. Eric Walters, our construction supervisor, was communicative and creative with problem solving. Here's a pic mid-stream, although its hard to do the work justice with a picture.

Great group of guy's very clean building.

Highly recommend National First Response. We had roof damage and Bianca guided us through all the steps. She was on-site when the work was being done too. The crew was fantastic. When all the work was done, you would have never known we’d just had the entire roof replaced - there was not a spec of debris. From the initial call all the way through the final inspection, NFR was there. We could not be more pleased with the results.

We had water damage from a drain pipe inside our outer kitchen wall. Our plumber called National First Response, they came within an hour to access our damage, and started the restoration process the next morning. From the workers who tore out our cabinets, those who handled the water issue, to the workers who finished the restoration, they were all very friendly and professional, and on time. Eric was always readily available when I called with questions, and patient. Also Alan and Rick. Thank you for a job well done!

National First Response is one of the very best companies I've dealt with in the construction industry. From the very beginning, Michael as project manager was helpful, communicated frequently and effectively during the project. Michael helped me understand the complexity of making an insurance claim for the storm damage my house incurred. I would like to him give him and his company more than five stars.

Excellent to work with. Amazing Communication. Always updated us with all that was going on. Michael took amazing care of us / everything. He made it so easy & Absolutely no stress! The whole team was great. Job was done clean & friendly. Our roofing looks awesome.

Josh took the time to explain what he was going to do and to prepare the work area to protect adjacent areas. Josh is personable and very knowledgeable. He did a fantastic job for the repair. It is impossible to tell which area of the ceiling was repaired and the original. National First Response will be my go-to for any future repairs.

The team was very professional and did a fantastic job of restoring my garage ceiling. It looks just when I bought the house! I definitely recommend Nation First Response.

Phil came to the door one day Ask in about our roof the name of this company is national first response. They replaced our roof after speaking him for a long time He was so respectful And you're needs the company replaced our roof and did the most awesome job. He directed me to nicole, nicole was the Go to person whenever I had an issue which I never did. They didn't awesome job I couldn't ask for anyone better. I want to thank the company for the best results. And I'd recommend them highly

Omar came to my home to install new floors after a flood, he was very professional and patient with all my questions. In my older home nothing is straight, when something didn't fit as it should he figured it out a way to solve the issue without sacrificing the look of the home. Highly recommend Omar if you are given an option to pick your crew.

Found NFR to be very helpful during the entire process of having my roof replaced as a result of storm damage. I found the whole operation to be well run, up front and honest with no surprises. Thanks to Nicole for always returning my calls when I had a question about the process!

Highly recommend! Amazing customer service, very thorough in their work, and their professionalism is second to none. They helped make a stressful situation for our family SO much easier with their knowledge and expertise!

Chris is a marvel to work with. He was able to help us get a new roof in a very short time. I’m forever grateful and it looks so nice. Great clean up too!

Excellent response time!

National First Response did an amazing job on the mitigation and repair work within our home as a result of a drain leak that created significant damage. They were very professional, extremely punctional, and the quality of work was outstanding. Would highly recommend them for any type of mitigation and home repair work requiring quality service. Thank you !!1

NFR helped me every step of the way! I had bad storm damage on my roof and they worked with my insurance to get everything taken care of. It was a hassle free process for me and my family.

National first response has been a great company to work for. Mike cam out and walked us through the whole process. They were very quick to take care of all the necessary paperwork. I had my new beautiful roof within a week. The crew that came out to do the new roof were very professional and kept the area clean and tidy. The office staff were available after the job was completed to help answer all my question. If you need help with a home repair consider calling Mike to help you with all your needs.

I had an outstanding experience with your project manager, Cory! He was proactive, friendly, kept me up-to-date on the project , called me when he said he would. ! Very, very impressed with his professionalism!

Fortunately, we didn't have an emergency at our house. We did do our research for our home remodel. Chris Owens and the crew were our choice for our home. We are more than happy with our results. We most certainly made the correct choice in contractors. Chris was always available for questions, clarifications and open communication. 100% comparable in cost too!!! We are ecstatic and LOVE our new home!! Thanks, Chris and Team!!

The team of roofers arrived a day earlier than expected and it was GREAT! They returned bright and early the following day and continued where they left off the prior day. They are courteous and friendly along with being efficient and very tidy. They took the time and effort to ensure that my pool was well protected from any possible debris. They did a fantastic job removing the old roofing and installing the new one. They took special care filling in the opening where my old swamp cooler used to be located and roofing over the spot. They painted the old vents and installed new ones to replace some of the old ones that needed replacement. We are extremely happy with the entire company from the roofers and Project Manager Brendon to Brooke in the office. She answered my questions and kept me posted throughout the entire process. I highly recommend National First Response Roofing Division to anyone needing any roofing needs taken care of. Dawn Farmer and Wes Woodrum

I am terrible with names, but Nicole, Mikey and all the rest of the folks at NFR were a pleasure to deal with. The crew showed up around 7am and they stripped my roof to the deck and finished applying the new roof by 5pm. They cleaned up all the debris including nails and the roof looks great! They worked with my insurance Co. to ensure all damage was identified and all repairs were approved up front.Highly recommended if you are looking to replace your roof.

We have a repair shop that the roof was leaking Guy bond came out and took A look and said that the gutters were full of leaves and pine needles. Guy cleared out the debris afterwards we had no problems What a GREAT PERSON THX for all your help.