National First Response Certifications AND Standards

Rick did a great job and was very professional.

Nicole is such an amazing person, her dedication, professionalism and representation of the Company is outstanding. Nicole always made sure that we were informed and kept in the loop every step of the way. Thank you, The Rodriguez family

Extremely responsive...answered all questions in a timely manner...the estimator I had, Cody, was fantastic to work with and even after his estimate he stayed in communication throughout the entire process...If I ever have any issues arise or someone asks for my recommendation I will tell them to call National First Response

National First Response was there for us in the early morning just before Christmas when we found our 2nd floor boy's bathroom had an angle stop leak at 4am with water coming down through the ceiling below into our first floor and garage. Within an hour or so of my call to their 24 hour response number their remediation team was at work extracting the water and drying out our home. This quick response allowed our home to not incur any issues at all with mold which is huge when it comes to water damage. They have been phenomenal in not only the remediation part but with helping our family navigate the back and forth with both our insurance carrier and our mortgage company. We are now over 80% complete with the rebuild and we could not be happier with the way our home is coming back together and with the up to date communication and professionalism of their techs. Thank you to Chris, Kayla, Shane, Josh, Cody, Zach, Tristan, Rolando and the rest of the Rock Star Team!! Our family appreciates all that you do!

I am terrible with names, but Nicole, Mikey and all the rest of the folks at NFR were a pleasure to deal with. The crew showed up around 7am and they stripped my roof to the deck and finished applying the new roof by 5pm. They cleaned up all the debris including nails and the roof looks great! They worked with my insurance Co. to ensure all damage was identified and all repairs were approved up front.Highly recommended if you are looking to replace your roof.

I’m so excited about my beautiful new roof! Grace really took care of all my questions and concerns and Justin kept me updated about the status of the job each day, and the crew did a terrific job of cleaning up anything left behind. Very happy with the quality of work and the service.

Excellent work. The repair of our attic scuttle looks great.

At first I wasn’t too sure when the two gentlemen approached me telling me about how they’d handled everything and I’d have a new roof. In the end I couldn’t be happier, most I had to do was call the insurance. They handled everything from there after, Nicole stayed on top of keeping me informed. Once everything was approved, the crew took 2 days to strip roof and install new roof. Highly recommend giving them a call.

Everybody at National first response has been awesome from beginning to end. They worked with my insurance company through the whole process to make sure I got what I needed to get my roof back in shape. Nicole in the office kept me informed through the whole process. The roofers were outstanding and did a fantastic job. That thanks to Greg for getting everything started.I would give more than 5 stars if I could.

Omar came to my home to install new floors after a flood, he was very professional and patient with all my questions. In my older home nothing is straight, when something didn't fit as it should he figured it out a way to solve the issue without sacrificing the look of the home. Highly recommend Omar if you are given an option to pick your crew.

Appreciate these guys taking care of my home after having water damage would recommend to anyone experiencing the same

Honest, reliable, quick! They work with you to make sure you get what you need from your insurance companies. The software their clients can access to track claims is incredible. They will not disappoint!

The whole team at National First Response are nothing short of incredible! I respect how they run the company with integrity, honesty, and respect for the customers and community. The Operations Manager Nicole is a boss! She has such a caring and professional attitude. She will be with you every step of the way to make the process so easy! This is the company to call for any roofing or solar needs!

Very fast company reliable and very professional. I will recommend to all my friends and family

National First Response made a difficult situation much better. They quickly responded to a leak from the 2nd floor bathroom into my daughter's 1st floor bedroom. They work in a very professional manner, leaving no trace behind. Thank you so much!

Highly recommend National First Response! Post a sewage and water backup they came in and repaired our bathroom and did a great job. Everything looks new and we’re very happy. They were on time, professional and made sure it was perfect

We had a roof assessment done by NFR and were so pleased with their professional and thorough procedure. Turns out we don’t need work done for several years most likely. I was very impressed how readily they shared that info, gave me a thumbs up on my current roof condition, and zero pressure for a sale. We will certainly be reaching out when we do need work and recommending them to friends in the meantime! Our friends had them replace their roof and had a great experience. Thanks, Grace, for very quick correspondence!

Wow - these guys are FANTASTIC! Excellent work ethic, super polite, CLEAN, professional, and the quality is superb!!!! Rick & Robert ROCKED repairing post storm damage -thanks for giving me my home back (even prettier than it started)!

Both of their representatives were very helpful and professional in explaining what they were about and the quality work that they do! They went beyond of what they said they would do, with awesome results! More than satisfied!

By chance national first response stopped by our home. The best thing that ever happened to us. From that moment on we never had to do a thing or talk to anyone. They handled everything for new room taking the solar panels down and re applying. Nicole handled everything with our insurance company and kept us posted. They are top notch. I suggest you give them a call if your having roofing problems. We didnt have to pay for anything ! Thank you First response.

Everything was great about our experience with National First Response. Grace Berand was excellent in communicating about the process and staying in touch with us throughout the entire job. Brandon did a great job in overseeing the work crews and in the final inspection. The entire process from the first estimate through to the very end was very smooth. We felt a sense of calmness, but, also, a sense of professionalism and are very proud of how our roof looks with the job that was done. I would recommend this entire team for getting a job done in a timely manner, in a professional way, smoothly, without hitches and we found them to be extremely trustworthy through the whole process. We will not hesitate to recommend this company to all our friends and neighbors who might be in need of their services. All questions that we had were answered and addressed.

Great company to work with.

I am the senior pastor of First Christian Church of Mesa. We had an incredible experience working with National First Response. They were our roofing contractor for an insurance claim, and their team went above and beyond in every way. They tirelessly advocated for us with the insurance company, performed excellent work, and were always responsive to our questions and needs. But that’s not all! Towards the end of our roof claim, we had a car crash into the front of our building, causing extensive damage. National First Response had a crew on-site within a couple of hours, quickly clearing debris and guiding us through the entire process. This was an extensive project involving multiple trades, all of which were professionally coordinated and managed. We can’t thank National First Response enough for their responsiveness, professionalism, and dedication. Kudos to the entire team for being amazing in every way imaginable!!! Highly recommend!!!

Had a roof replaced. They were courteous and worked hard. After the replacement was completed, they cleaned up and did an excellent job.

Whenever I enter my front entry door, I can't believe how good it looks. Rick Estrella, the painter, was able to transform the old, unpainted door, and cracked, weathered trim into a look better than new. He also meticulously caulked, masked, primed, and painted the exterior siding, a new patio door, and interior areas with the same quality. He is a true professional.

NFR did STELLAR work on our home. The entire roof was replaced in 4 days. Workers were very careful with tear down, install, and even clean up after (we have 2 dogs and they didn't want them being hurt). The planning stages were very easy and they even brought me samples of tiles to ensure this was the aesthetic we wanted for our home. Our solar install was also very easy, and even though we had a few tiles to replace after, it was done within 48 hours of the solar being complete. I would give 100% recommendation for their services to anyone I know!

This team was very timely, efficient and they were great at keeping us informed

A very great company to work with. Fast service and great quality. Went above and beyond to get our roof replaced!

Steve came out to put a new back door on. He had previously fixed my vertical blinds. Both times he was extremely professional and friendly, and did a terrific job. He did the job very nicely and cleaned up after himself. Just like everyone else at NFR, he was a pleasure to work with, and I would not hesitate to recommend him to anyone.

The entire staff works very hard and always give an air of wanting to help. I cannot recommend enough.