National First Response Certifications AND Standards

Dane provided great service

I am the senior pastor of First Christian Church of Mesa. We had an incredible experience working with National First Response. They were our roofing contractor for an insurance claim, and their team went above and beyond in every way. They tirelessly advocated for us with the insurance company, performed excellent work, and were always responsive to our questions and needs. But that’s not all! Towards the end of our roof claim, we had a car crash into the front of our building, causing extensive damage. National First Response had a crew on-site within a couple of hours, quickly clearing debris and guiding us through the entire process. This was an extensive project involving multiple trades, all of which were professionally coordinated and managed. We can’t thank National First Response enough for their responsiveness, professionalism, and dedication. Kudos to the entire team for being amazing in every way imaginable!!! Highly recommend!!!

National First Response has been amazing to work with on an insurance claim. My insurance was being very difficult to deal with and NFR, without much of my involvement thankfully, managed the whole process and fought for me all the way. The process took months but NFR never pressured me for payment until the insurance company paid. The work by NFR, both the mitigation and rebuild, was top quality. All the people I dealt with from management to dry-wallers Were very professional I would highly recommend, without hesitation, National First Response. A big thank you to Kayla, Christina, Matt and Vennie. I appreciate all the work you did on my behalf during a very difficult time for me.

Found NFR to be very helpful during the entire process of having my roof replaced as a result of storm damage. I found the whole operation to be well run, up front and honest with no surprises. Thanks to Nicole for always returning my calls when I had a question about the process!

They arrived on time they were very polite and very considerate. They also cleaned up. My backyard. Better than I had it thank you so much First Response.

NFR helped me every step of the way! I had bad storm damage on my roof and they worked with my insurance to get everything taken care of. It was a hassle free process for me and my family.

Everybody at National first response has been awesome from beginning to end. They worked with my insurance company through the whole process to make sure I got what I needed to get my roof back in shape. Nicole in the office kept me informed through the whole process. The roofers were outstanding and did a fantastic job. That thanks to Greg for getting everything started.I would give more than 5 stars if I could.

They were very responsive from the initial call to all work related to water damage (drywall, flooring, cabinet, painting). Project management and all workers were very professional and great with communication.

They did a great job. Had a rocky start trying to get all the other vendors and insurance to get all the paperwork done, but once that was done, they went right to work.. I like my new roof!!

If I could give national first response roofing company 10 stars I would. Absolute positive experience to work with this company. They handled every single aspect of my roofing needs in the most prompt professional and courteous Way. Excellent craftsmanship, excellent customer service. They absolutely delivered and knocked it out of the park. I would highly recommend national first response roofing company to any of my friends and family. I am extremely happy that I selected this roofing company. Fantastic job.

Great work, friendly staff very timely.

Great experience! What a great company to work with!

Mike (my consultant with NFR) was this best. From our first meeting and all through the process. If your want to speak to a representative from NFR that has confidence, friendly and knowledge, Mike is your man. This company has the best workers, they do prompt work, clean up nice.I would gladly recommend them to my friends and family!!

After a major storm came through, I got in contact with Albert Bronson at national first response. Albert was very prompt and informative and helped me navigate the entire process of getting my roof replaced through my insurance company. I'm very pleased with my roof and I would definitely recommend Albert as the Project manager for any of your Roofing or Restoration needs. Thank you very much national first response For your Professionalism. 6 Stars.

Rick and his crew from National First Response did an amazing job painting our building and surrounding walls. The transformation is breathtaking. I would highly recommended them!

**Review for National First Response Roofing** I recently had the pleasure of working with National First Response Roofing for a roofing project, and I couldn't be more satisfied with the results. From start to finish, the experience was fantastic! Grace was very through with her communication, keeping us on track and relaying information about the projects, our loan and completion. This really made us feel comfortable. The crew was incredibly consistent, completing the entire roofing project in just three days. Their efficiency did not compromise the quality of the work; in fact, it was remarkable. I was particularly impressed with Mikey, who sold the project. He was thorough in his approach, addressing all my questions and concerns with patience and expertise. His professionalism made it easy for me to trust him, which was a significant factor in our decision to choose National First Response Roofing. Overall, I highly recommend National First Response Roofing for anyone in need of roofing services. Their commitment to quality, punctuality, and customer satisfaction is truly commendable. Thank you, National, for an amazing experience!

They are very helpful and quick. They deal with the insurance directly for me so I don’t have to do that part.

I just can't find the words to express my gratitude for this incredible company! I had a water leak problem that went into my walls and onto my carpets in my basement, being a widow I was in panic mode ! Chris Owens and his awesome team from National First Response, reassured me they would take care of me , and I was not to worry! What a blessing when in a little over a week, with the most professional, hardworking, thoughtful men, my basement is more beautiful then I could have ever imagined ! Chris was right, when he took over, my anxiety and problems were gone ! I want everyone to know how happy and blessed I feel ! Thank you with all my heart! Laura Gunnell

Great company to work with.

From C Sonive Guy & Ricardo are a blessing! Being an elderly disable woman, my bathroom needed remodel. Both of them were friendly, knowledgeable, & took a lot of pride in their work. I would recommend them. Thank you!

National First Response: Exceptional Rebuilders After a Devastating Fire Our experience with National First Response was truly exceptional. After our home was devastated by a fire, they not only rebuilt it beautifully but also restored our faith in the construction industry. Chris and Eric, our contractors, were trustworthy, timely, and maintained excellent communication throughout the entire process. They took over from a previous contractor who had done a horrible job and turned things around quickly and impressively. What set them apart was not just their professionalism but also their kindness and compassion during a difficult time. They treated us like family, ensuring we were comfortable with every decision. Our house now looks amazing, thanks to their meticulous craftsmanship. We wholeheartedly recommend National First Response to anyone in need of home construction or renovation – they are the epitome of what exceptional contractors should be. Thank you, Chris, Eric, and the entire team at National First Response, for giving us not just a rebuilt home but a fresh start filled with gratitude.

Great customer service. Took care of all my roofing needs and concerns. I highly recommend them.

Like almost any activity, there were some minor communication/coordination issues but overall things went fine. Would recommend the firm (particularly the roofing division) as they replaced my roof (from wood shales to regular shingles. Work crews were fantastic.

I had an outstanding experience with your project manager, Cory! He was proactive, friendly, kept me up-to-date on the project , called me when he said he would. ! Very, very impressed with his professionalism!

Good customer service good worker work five star everything great thank you so much for everyone

They were extremely responsive and professional. They made the repair and did a wonderful job!

National First Respond is the first company that treated me with respect and stand by me when my insurance was not.

National First Response is a 5 star company in our opinion. We had a flood in our home which wasn’t discovered for 3 weeks since we were out of town. I called in a water restoration/mitigation company and was quite disappointed in their communication so decided not to use them for the rebuild. NFR was recommended to us and we hired them. Absolutely the best decision ever!! They kept me informed (long distance) of what was happening, sent me photo’s & video’s along with phone calls to ease my mind. The work they did was just OUTSTANDING in quality, timely manner and the employees who did the work were at the top of their field of expertise. We are happily back in our home and so grateful for all who helped make it happen. Special thank you to Chris for going above and beyond for us. Jeannie Robinson

Joey and Jeremy were amazing today!!! Thank you so much for hanging our door and moving the doorbell. They were very polite, fast, and efficient. I will recommend National First Response to all my family and friends.

Between, Jay, Seth, Grace and Jackie, they got it done! I recommend this company to anyone and everyone! Trying to get my insurance company to approve me for a new roof after many storms for the past 4 years, Seth swore if he didn’t get the roof repaired, he would become a life guard. I think it’s safe to say he is still a roofer lol. I got updates every single week keeping me in the know and I appropriated every text, email and call I got so I was always in the loop! If you need a roof give these guys a call!