National First Response Certifications AND Standards

480-566-9440

480-566-9440

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CERTIFICATIONS

Our team of experts receives the highest degree of training to ensure that we deliver excellence to clients facing disaster. Our team holds an array of certifications to give you confidence that we bring true expertise to your home or business restoration. With continued and regularly updated training, we grow our knowledge base and are confident in industry-leading practices to bring you through a crisis with the highest level of efficiency and craftsmanship.
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The Cleantrust Certification

The Institute of Inspection, Cleaning and Restoration Certification, more commonly known as the IICRC, is a certification and standard-setting non-profit organization for the inspection, cleaning, and restoration industries.
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Institute of Inspection Cleaning and Restoration Certification

Certification is based upon successful completion of a course in which the curriculum follows the standards for that category as well as a passing grade on a standardized exam. Once certified, IICRC registrants must earn continuing education credits to maintain their certification.
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Professional Mold Inspection Institute - Certified Residential Mold Inspector

PMII's comprehensive Certified Residential Mold Inspector (CRMI) master certification on inspection for mold on residential property practices and standards. The PMII Certified Residential Mold Inspector training is the industry standard on identifying and assessing mold damage, sample collection, and the recommended remediation protocols.
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Professional Mold Inspection Institute โ€“ Certified Mold Remediator

PMII's comprehensive Certified Mold Remediator (CMR) master certification on remediating mold contamination for both large and small projects. PMII's Certified Mold Remediator (CMR) training is the industry standard on contain and clean mold-affected areas, as well as how to find the source of the problem and repair it.
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Professional Mold Inspection Institute โ€“ Certified Commercial Mold Inspector

PMII's CCMI master certification is an addendum to PMII's residential certification and includes the protocols for identifying mold, assessing mold damage, and the proper procedures for collecting mold samples on commercial properties including office buildings, warehouses, shopping centers, apartment complexes, and multi-unit properties.
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Arizona Registrar of Contractors โ€“ Registered Contractor

The Arizona Legislature established the Registrar of Contractors in 1931. The ROC licenses and regulates residential and commercial contractors. ROC staff investigate and work to resolve complaints against licensed contractors and unlicensed entities. The mission of the Arizona ROC is to protect the health, safety, and welfare of the public through a regulatory system designed to promote quality construction by Arizona contractors.
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The Asbestos Institute โ€“ Certified Removal Contractor

The Asbestos Institute has provided EPA and Cal/OSHA-accredited safety training since 1988. Certified Removal Contractor provides industry-standard training on the following: Project management of asbestos workers and guarantees the safe practice of abatement. Creating project plans for asbestos abatement jobs. Carrying out inspections to determine the condition and presence and of asbestos materials. Creating plans and makes suggestions regarding asbestos removal.
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Professional Mold Inspection Institute - Certified Contractor

PMII is an education and compliance solutions provider for individuals and businesses. National First Response is a proudly certified contractor of the Professional Mold Inspection Institute and works diligently to maintain a top tier status and a service provider in the state of Arizona.
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Xactware/Xactimate โ€“ Certified Contractor

Xactimateยฎ is a computer software system for estimating construction costs that has become widely used by insurance companies in the past decade. Insurance company adjusters use it to calculate building damage, repair, and rebuilding costs. Adjusters use Xactimate to generate loss estimates and claim settlement offers.
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The United States Environmental Protection Agency โ€“ Certified to conduct lead-based paint renovation, repair, and painting activities.

EPA's Lead Renovation, Repair and Painting Rule (RRP) Rule requires that firms performing renovation, repair and painting projects that disturb lead-based paint in homes, child care facilities and pre-schools built before 1978 be certified by EPA (or an EPA-authorized state), use certified renovators who are trained by EPA-approved training providers and follow lead-safe work practices.

See What Our Customers Are Saying

Keitha R.

Keitha R.

We had our roof replaced and the guys were very polite and cleaned up daily. Brandon Michel was the project manager. He was polite and made sure everything went smoothly. I had a couple of small issues when we did the walk thru of the roof. They fixed them right then instead of coming back another day. The roof looks like it was never touched. A perfect job well done.
Norman M.

Norman M.

The team at NFR did an amazing job, were responsive, professional and the finished work product was incredible. Thank you.
Patrick S.

Patrick S.

Excellent customer service. Great communication. Did an excellent job on our roof. Checked in every step of the way. Couldnโ€™t ask for a better company to get the work done. Extremely happy with this company and the results.
Tiana S.

Tiana S.

I couldnโ€™t recommend NFR enough. They were efficient and professional. Grace was such a big help and made the whole process so easy for us!
Heather O.

Heather O.

NFR staff and employees are very friendly and professional. They provided a quality repair done in a timely manner. I will refer them to everyone I know!
Sergio A.

Sergio A.

Great group of guy's very clean building.
Marlene M.

Marlene M.

Alan, a professional and nice man, did an excellent job fixing a large hole in my living room ceiling. Drywall, texture, paint, all seamlessly match existing ceiling. Thanks!
jayne f.

jayne f.

They arrived on time they were very polite and very considerate. They also cleaned up. My backyard. Better than I had it thank you so much First Response.
mjt9991

mjt9991

NFR Roofing helped with my wind damage and assisted the claims adjuster with the claim. Kyle was the project manager that helped out and was very helpful from start to finish. Can't say enough good things about my experience with this company and Kyle. Their crew came out and took only one day to complete and did a great job. Would recommend to all needing help on a new roof.
Valerie B.

Valerie B.

Highly recommend National First Response. We had roof damage and Bianca guided us through all the steps. She was on-site when the work was being done too. The crew was fantastic. When all the work was done, you would have never known weโ€™d just had the entire roof replaced - there was not a spec of debris. From the initial call all the way through the final inspection, NFR was there. We could not be more pleased with the results.
Ace G.

Ace G.

Excellent to work with. Amazing Communication. Always updated us with all that was going on. Michael took amazing care of us / everything. He made it so easy & Absolutely no stress! The whole team was great. Job was done clean & friendly. Our roofing looks awesome.
Zachary L.

Zachary L.

The entire staff works very hard and always give an air of wanting to help. I cannot recommend enough.
Public R.

Public R.

After using National First Response on many occasions, I have found them to be timely and have excellent communication. My most recent interactions with Guy and Chris Owens only make me appreciate the care and service that you don't find with other contractors. When you have a house flood (or other major home problem) the stress you experience cannot be described until you experience it first hand. National First Response was there to provide the solutions and service necessary to make a difficult situation conclude positively. Thank you! Karen
Will B.

Will B.

Professional and courteous. Did a great job on the cleanup and follow ups as well.
Dave G.

Dave G.

Grace was great with her follow up and service!
Clyde S.

Clyde S.

We needed work done in our home to mainly make it more suitable for wheel chair access. Project manager Randy took full charge and supervised a plan that showed his professionalism and understanding. Craftsmen Adam and Cricket executed a variety of projects with admirable skill and adaptability. The quality results made it all a very worthwhile experience.
Viviana F.

Viviana F.

Contacted National First Response after the latest storm due to our roof shingles being blown off, and they did a great job! My roof was done within a week and a half, plus they were able to work with the Insurance to get the whole thing replaced. Satisfied customer here!
Virginia F.

Virginia F.

Great company! Roof looks great. We really like to thank Brandon Michel for doing such a good explaining and guiding us through the process. Jackie garcia was also great.
Steven C.

Steven C.

I am terrible with names, but Nicole, Mikey and all the rest of the folks at NFR were a pleasure to deal with. The crew showed up around 7am and they stripped my roof to the deck and finished applying the new roof by 5pm. They cleaned up all the debris including nails and the roof looks great! They worked with my insurance Co. to ensure all damage was identified and all repairs were approved up front.Highly recommended if you are looking to replace your roof.
Steven B.

Steven B.

I had a water leak coming into my bedroom floor from an unknown source. Two plumbers could not diagnose the source. National First was able to come up with a plan to find the leak. Under the window they opened up a section of the sheetrock of the wall beneath the window. Water was sprayed outside of the window and some leaks were verified coming in below the window. Apparently, a few weeks earlier I had a bad rain storm and the wind was forcing the rain to come in below the window. It was determined that the WINDOW SEAL had failed or that there was not one installed. The plan was to pull out the window, reseal the window, reinstall it, re-sheetrock the open space, repaint the room, re-stucco the outside wall around the window, and repaint the outside wall. The carpet and carpet pad were replaced. It took several weeks to coordinate different contractors to perform all the specialty work. I was very pleased with the craftmanship and detail the workers did on the whole project. The estimate for the repair was right on spot. I had a few extra expenses for work I requested to be done that was not in the original estimate. I would recommend National First for any job relating to home repair.
lenda b.

lenda b.

We had our roof inspected and James was awesome. He let us know the condition of our roof and what we needed to watch for to protect our roof. We did not have anything done to our roof at this time,but when it is necessary ,we will definitely have National First Response do the work.
Dawn F.

Dawn F.

The team of roofers arrived a day earlier than expected and it was GREAT! They returned bright and early the following day and continued where they left off the prior day. They are courteous and friendly along with being efficient and very tidy. They took the time and effort to ensure that my pool was well protected from any possible debris. They did a fantastic job removing the old roofing and installing the new one. They took special care filling in the opening where my old swamp cooler used to be located and roofing over the spot. They painted the old vents and installed new ones to replace some of the old ones that needed replacement. We are extremely happy with the entire company from the roofers and Project Manager Brendon to Brooke in the office. She answered my questions and kept me posted throughout the entire process. I highly recommend National First Response Roofing Division to anyone needing any roofing needs taken care of. Dawn Farmer and Wes Woodrum
MoJo G.

MoJo G.

GREAT experience working with National First Response on my roof replacement. I donโ€™t normally take the time to leave reviews but donโ€™t think I could come up with one complaint. Great work, communication, clean up, etc. Special thanks to Nicole and Zach who were awesome to work with!!
Stephen B.

Stephen B.

Rick and his crew from National First Response did an amazing job painting our building and surrounding walls. The transformation is breathtaking. I would highly recommended them!
Ray E.

Ray E.

We had the pleasure of working with Guy Bond on each of our issues. We have owned three homes in the last 4 years and had to have National First Response come out to deal with the problems. Each time, Guy was sent out to help us and he was very professional, timely, helpful, and a great representative for this company. He took pride in his work and made sure we were very happy with the outcome of the finished product. He left the repaired area very clean and it looked like new. Thanks Guy!
A1 t.

A1 t.

Highly recommend National First Response.Our experience with National First Response was truly exceptional.We worked with Michael and he took us through the process flawlessly.They did a great job replacing our roof, we were satisfied by the quality and professionalism. thanks again National First Response .
Jeremy K.

Jeremy K.

They handled the insurance claim and ensured that the full project was covered. The work was completed quickly.
Chuck H.

Chuck H.

Steve did a great job. He was detailed in the repair and left our bedroom completely clean. Thanks Steve!!
Cindy A.

Cindy A.

National First Response did a fantastic job repairing previously-undiscovered dry rot damage in my exterior kitchen wall. Every person who came to my home was 100% professional, courteous, respectful, helpful, and, most importantly, highly competent. Eric managed my project perfectly from start to finish, including explaining each step in advance so I could understand what was needed and what I would see as it happened. Shout out to framers Donny and Trent, drywallers Paul and Ricardo, Sunvec Roofing, stucco experts Gary, Dave, and Dave, painters Rick and Robert, plus Vinnie and Josh. I would happily bring any of them back for any work I might need to have done in the future.
Jennifer B.

Jennifer B.

I had a dog door installed by Guy bond and Donnie. Very professional, clean and were done quickly. Affordable prices and a great job done by Guy and Donnie. I would use them again and recommend them for services!!!

On Call 24/7 and Onsite within the hour.

We're Here to Help. Onsite valleywide within an hour. Outlying areas within 24 hours.

Let us handle the paperwork and insurance claim. Our restoration experts will restore your home or business and your peace of mind.ย 

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