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National First Response Certifications AND Standards
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CERTIFICATIONS
Our team of experts receives the highest degree of training to ensure that we deliver excellence to clients facing disaster. Our team holds an array of certifications to give you confidence that we bring true expertise to your home or business restoration. With continued and regularly updated training, we grow our knowledge base and are confident in industry-leading practices to bring you through a crisis with the highest level of efficiency and craftsmanship.
The Cleantrust Certification
The Institute of Inspection, Cleaning and Restoration Certification, more commonly known as the IICRC, is a certification and standard-setting non-profit organization for the inspection, cleaning, and restoration industries.
Institute of Inspection Cleaning and Restoration Certification
Certification is based upon successful completion of a course in which the curriculum follows the standards for that category as well as a passing grade on a standardized exam. Once certified, IICRC registrants must earn continuing education credits to maintain their certification.
Professional Mold Inspection Institute - Certified Residential Mold Inspector
PMII's comprehensive Certified Residential Mold Inspector (CRMI) master certification on inspection for mold on residential property practices and standards. The PMII Certified Residential Mold Inspector training is the industry standard on identifying and assessing mold damage, sample collection, and the recommended remediation protocols.
Professional Mold Inspection Institute – Certified Mold Remediator
PMII's comprehensive Certified Mold Remediator (CMR) master certification on remediating mold contamination for both large and small projects. PMII's Certified Mold Remediator (CMR) training is the industry standard on contain and clean mold-affected areas, as well as how to find the source of the problem and repair it.
Professional Mold Inspection Institute – Certified Commercial Mold Inspector
PMII's CCMI master certification is an addendum to PMII's residential certification and includes the protocols for identifying mold, assessing mold damage, and the proper procedures for collecting mold samples on commercial properties including office buildings, warehouses, shopping centers, apartment complexes, and multi-unit properties.
Arizona Registrar of Contractors – Registered Contractor
The Arizona Legislature established the Registrar of Contractors in 1931. The ROC licenses and regulates residential and commercial contractors. ROC staff investigate and work to resolve complaints against licensed contractors and unlicensed entities. The mission of the Arizona ROC is to protect the health, safety, and welfare of the public through a regulatory system designed to promote quality construction by Arizona contractors.
The Asbestos Institute – Certified Removal Contractor
The Asbestos Institute has provided EPA and Cal/OSHA-accredited safety training since 1988. Certified Removal Contractor provides industry-standard training on the following: Project management of asbestos workers and guarantees the safe practice of abatement. Creating project plans for asbestos abatement jobs. Carrying out inspections to determine the condition and presence and of asbestos materials. Creating plans and makes suggestions regarding asbestos removal.
Professional Mold Inspection Institute - Certified Contractor
PMII is an education and compliance solutions provider for individuals and businesses. National First Response is a proudly certified contractor of the Professional Mold Inspection Institute and works diligently to maintain a top tier status and a service provider in the state of Arizona.
Xactware/Xactimate – Certified Contractor
Xactimate® is a computer software system for estimating construction costs that has become widely used by insurance companies in the past decade. Insurance company adjusters use it to calculate building damage, repair, and rebuilding costs. Adjusters use Xactimate to generate loss estimates and claim settlement offers.
The United States Environmental Protection Agency – Certified to conduct lead-based paint renovation, repair, and painting activities.
EPA's Lead Renovation, Repair and Painting Rule (RRP) Rule requires that firms performing renovation, repair and painting projects that disturb lead-based paint in homes, child care facilities and pre-schools built before 1978 be certified by EPA (or an EPA-authorized state), use certified renovators who are trained by EPA-approved training providers and follow lead-safe work practices.
See What Our Customers Are Saying
Dalton T.
Appreciate these guys taking care of my home after having water damage would recommend to anyone experiencing the same
Michele B.
Wow - these guys are FANTASTIC! Excellent work ethic, super polite, CLEAN, professional, and the quality is superb!!!! Rick & Robert ROCKED repairing post storm damage -thanks for giving me my home back (even prettier than it started)!
4 K.
Very easy company to work with. They made the process easy and quick..Brandon was great! He was very professional, friendly and helpful. Highly recommend this company. And I love my new roof!
connie o.
Chris is a marvel to work with. He was able to help us get a new roof in a very short time. I’m forever grateful and it looks so nice. Great clean up too!
Jan P.
They did a great job. Had a rocky start trying to get all the other vendors and insurance to get all the paperwork done, but once that was done, they went right to work.. I like my new roof!!
Michael G.
This is the best roofing company there is. They go out of their way to get your insurance company to pay for your roof replacement. They work with you when other companies give up right away.
Jeannie S.
Very nice professional people.
easy
They helped me get my entire roof replaced at no cost to me, and did a great Job. Nicole was also great to work with - Cheers!
Lori N.
Very professional and transparent. Kept us informed at all times.
nina
Amazing service overall! Dane was very professional and answered all questions that I had.
Olga R.
National First Respond is the first company that treated me with respect and stand by me when my insurance was not.
Clyde S.
We needed work done in our home to mainly make it more suitable for wheel chair access. Project manager Randy took full charge and supervised a plan that showed his professionalism and understanding. Craftsmen Adam and Cricket executed a variety of projects with admirable skill and adaptability. The quality results made it all a very worthwhile experience.
Tim L.
National First Response did such an amazing job on my new roof! The old shingles were worn down and were recently damaged from a heavy windstorm. They practically worked a 12hr day in the scorching heat to reshingle the roof with wind resistant Timberline shingles. The workers were quick, polite, and were very respectful of my property ensuring there was no trash left behind after a thorough cleanup of the yard. As a bonus, the project manager offered to have the rotted sidepaneling replaced at an affordable cost. Could not recommend this company enough!
Laura R.
National First Response is a fantastic company. Eric gave suggestions and was always quick to respond. The workers were efficient, skilled and friendly. The office managers were sweet and highly knowledgeable as well as efficient. I could not have had a better experience. I highly recommend them.
Craig M.
Grace Benard did a great job guiding us through our roof repairs. The estimate process, planning, and workmanship of this company was great. The job began and ended on schedule and without any cost overruns. The workers also made sure the yard and surrounds were tidy at the end of each day.
Donna S.
roof replacement, excellent work professional..
Erin W.
This was a huge hassle but Dane and his team took great care of us! They asked questions, kept calm and explained the process so we understood.Thank you National First Response Restoration!
Andrea W.
Our project was well coordinated and ran very smoothly. Communication with the company representative Grace was exceptional.
Marsha J.
Very pleased and happy with the work on my new roof by national first response. Would recommend them ,great job and with the help of Brendon and Nicole everything worked out great
Alexis A.
The quality of work exceeded expectations. The property was restored efficiently and safely, and I would confidently recommend their services to anyone in need of reliable flood and fire mitigation.
Steve R.
The whole team was a pleasure to work with. Very flexible and helped me get my house sold on time. Absolutely would use them again if needed
Gator W.
Joey & Jeremy did a great job and trust full they now how to treat the customer. put down tarps cleaned up the area left nothing behind would recommend the two at our place as well as use the company. they call to confirm in advance and when on the way morning of, I like that gal doing the calling was great as well.
Celina A.
Amazing job. Highly recommend. I worked with Kyle for my roof. At first I wasn’t to sure, i hate calling insurance, Kyle assured me he would deal with everything. He kept me in the loop the entire time. So I was aware of everything that was going on without the stress. The roof looks amazing and was done super quick once it was approved. If you’re thinking about it, you should do it. Kyle was very professional and that’s important to me because I’m female so I’m always worried I don’t know enough and can be taken advantage off.
Chris L.
We had our roof replaced by National First Response and it turned out fantastic! Even better than the work was the process itself. National First Response was incredible easy to work with every step of the way. A big thank you to Nicole for helping us coordinate all the details and working with our insurance and contractors, she made getting our new roof a breeze! 5 stars and then some 🙂
Sergio A.
Great group of guy's very clean building.
Bedliners a.
Thank you, National First Response. Kayla is awesome! I am very impressed with the professionalism and quality of work. I will recommend NFR to my family and friends.
Ray E.
We had the pleasure of working with Guy Bond on each of our issues. We have owned three homes in the last 4 years and had to have National First Response come out to deal with the problems. Each time, Guy was sent out to help us and he was very professional, timely, helpful, and a great representative for this company. He took pride in his work and made sure we were very happy with the outcome of the finished product. He left the repaired area very clean and it looked like new. Thanks Guy!
Marsha E.
Excellent response time!
Ryan M.
Between, Jay, Seth, Grace and Jackie, they got it done! I recommend this company to anyone and everyone! Trying to get my insurance company to approve me for a new roof after many storms for the past 4 years, Seth swore if he didn’t get the roof repaired, he would become a life guard. I think it’s safe to say he is still a roofer lol. I got updates every single week keeping me in the know and I appropriated every text, email and call I got so I was always in the loop! If you need a roof give these guys a call!
Joshua G.
My experience up to this point has been great they kept their word on everything they commited to. They backed their work with an above industry standard waranty and came in after another contractor could not and would not do the work and they got my house back in order. As long as they back the warranty they provided and back their work if ever needed I highly recomend future business with National First Respnce.
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