National First Response Certifications AND Standards

Amazing service overall! Dane was very professional and answered all questions that I had.

Highly recommend National First Response. We had roof damage and Bianca guided us through all the steps. She was on-site when the work was being done too. The crew was fantastic. When all the work was done, you would have never known we’d just had the entire roof replaced - there was not a spec of debris. From the initial call all the way through the final inspection, NFR was there. We could not be more pleased with the results.

I had an excellent experience with National First Response. From the owner to the roofing crew, the entire team demonstrated true professionalism, great follow‑through, and outstanding customer service. Even when a few small glitches came up, everyone handled them smoothly and made sure the job stayed on track. Grace, the project coordinator, was especially helpful throughout the process—communicative, supportive, and always on top of every detail. I was also very impressed with Brian and the crew. They not only completed the work perfectly, but they also took the time to clean up thoroughly afterward, even sweeping the driveway. That level of care showed me that Brian wanted the job done 100 percent, and it truly was. It was a pleasure doing business with National First Response, and I highly recommend them. —Barbara If you’d like, I can also shorten it, make it more

Steve A. Was great to watch him work!! He took his time and did a Dynamite Job. He explained stuff to me so that when I try, I'll have some tips he showed me while doing drywall. Great guy very friendly!

Had a great experience with the National First Response Roof team!! They made everything extremely easy and fast also communicating with my insurance was a piece of cake they helped take care of that working 5 minutes ! My new roof looks beautiful. Thank you very much for your services

I would recommend National First Response. Grace, their project coordinator is very professional and responds quickly to all questions. She was always willing to help.

Josh did a fantastic job on our floor repair. We have used National First Response before and they never fail to impress. Great staff! Great company!

Cory and Eddie were on the job at my condo back in December and I was so happy with their customer service. Their supervisor was also great. I recommend this company to anyone with any type of water damage like I had!

They did an amazing job on our roof and with the water mitigation. Great customer service and super fast response time! I highly recommend them.

I run an automotive repair facility in Mesa,arizona. Guy and Eric have been here multiple times. And have do different types of repair work for us. They have always been timely and fair in their prices. Will continue to used them in the future. 1

National first response has been a great company to work for. Mike cam out and walked us through the whole process. They were very quick to take care of all the necessary paperwork. I had my new beautiful roof within a week. The crew that came out to do the new roof were very professional and kept the area clean and tidy. The office staff were available after the job was completed to help answer all my question. If you need help with a home repair consider calling Mike to help you with all your needs.

Had water damage and Jeremy and Joey put a new floor in. They were very professional and neat the floor looks great.

I am very impressed with the work that was done to return my home to its previous condition. The people involved were professional and enjoyable to work with. I was especially pleased with Jeremy and Joey who seemed to go above and beyond their job. They were always pleasant and informative. If I ever need help in the future, ( I hope not for repairs like this) I will be very quick to contact them.

Very easy company to work with. They made the process easy and quick..Brandon was great! He was very professional, friendly and helpful. Highly recommend this company. And I love my new roof!

We hired National First Response for our new roof install, and glad we did. They have a good team of project managers, and install team. Diego and his crew are top notch.

Between, Jay, Seth, Grace and Jackie, they got it done! I recommend this company to anyone and everyone! Trying to get my insurance company to approve me for a new roof after many storms for the past 4 years, Seth swore if he didn’t get the roof repaired, he would become a life guard. I think it’s safe to say he is still a roofer lol. I got updates every single week keeping me in the know and I appropriated every text, email and call I got so I was always in the loop! If you need a roof give these guys a call!

National First Response is one of the very best companies I've dealt with in the construction industry. From the very beginning, Michael as project manager was helpful, communicated frequently and effectively during the project. Michael helped me understand the complexity of making an insurance claim for the storm damage my house incurred. I would like to him give him and his company more than five stars.

National First Response has been amazing to work with on an insurance claim. My insurance was being very difficult to deal with and NFR, without much of my involvement thankfully, managed the whole process and fought for me all the way. The process took months but NFR never pressured me for payment until the insurance company paid. The work by NFR, both the mitigation and rebuild, was top quality. All the people I dealt with from management to dry-wallers Were very professional I would highly recommend, without hesitation, National First Response. A big thank you to Kayla, Christina, Matt and Vennie. I appreciate all the work you did on my behalf during a very difficult time for me.

I use National First Response as a subcontractor to our business and they are always responsive and the quality and workmanship is always first rate. I would highly recommend them

This company, let me tell you, they have an Excellent Technician by the name of Dane whose knowledge is unmatched. Highly recommend!

National First Response did a fantastic job repairing previously-undiscovered dry rot damage in my exterior kitchen wall. Every person who came to my home was 100% professional, courteous, respectful, helpful, and, most importantly, highly competent. Eric managed my project perfectly from start to finish, including explaining each step in advance so I could understand what was needed and what I would see as it happened. Shout out to framers Donny and Trent, drywallers Paul and Ricardo, Sunvec Roofing, stucco experts Gary, Dave, and Dave, painters Rick and Robert, plus Vinnie and Josh. I would happily bring any of them back for any work I might need to have done in the future.

Every person I interacted with at National First Response was professional, responsive and competent. The project manager, Cory Schmitz guided me through the entire complicated process. That means a lot, especially when an insurance company is involved. When there was a mistake, (We all make mistakes from time to time.) Cory made sure he fixed it with a minimum of inconvenience for me. The craftsmen, especially Jeremy, who put our kitchen back together, matched Cory's degree of quality work and customer service. I wholly recommend National First Response!

Christina, Eric, and their entire team were beyond Fabulous. My daughter had just experienced a life altering event and then a week later a pipe leak happened in her house. My daughter was still dealing with the life altering event and was not in the frame of mind to deal with a pipe leak, repair scheduling, insurance, etc., so I stepped in to work on getting her house back together. The team at National First Response treated us as family, and really worked hard to take the stress off my daughter and I. They were definitely a breathe of fresh air, and followed through on everything, and on time! We absolutely recommend them and would not hesitate to use them in the future, if needed. A ‘huge’ THANK YOU & HUG to them & their team!

We were referred to National First Response when we had a major plumbing disaster in our home. From start to finish, this company was spot on with their service, professionalism, and care! Eric was always super responsive, and the workers could not have been better! It was a massive undertaking with a lot of moving parts, and they helped us each step of the way including assisting us with all the insurance claims. That help alone deserved them a 5 star rating! I would give them 100 stars if it let me! I absolutely recommend using this company, and wouldn't hesitate for a moment to use them again in the future!

Everything was great about our experience with National First Response. Grace Berand was excellent in communicating about the process and staying in touch with us throughout the entire job. Brandon did a great job in overseeing the work crews and in the final inspection. The entire process from the first estimate through to the very end was very smooth. We felt a sense of calmness, but, also, a sense of professionalism and are very proud of how our roof looks with the job that was done. I would recommend this entire team for getting a job done in a timely manner, in a professional way, smoothly, without hitches and we found them to be extremely trustworthy through the whole process. We will not hesitate to recommend this company to all our friends and neighbors who might be in need of their services. All questions that we had were answered and addressed.

National First Response did a fabulous job replacing my roof with insurance approval. They had to remove the solar then replace the roof. I am more than satisfied with everyone I worked with. Thank you!! I highly recommend this company!!

After my 3 years of mostly unaided struggles through natural disaster cleanups, National First Response’s combined insurance claims and construction assistance with my hail-ravaged roof was literally a godsend. From lifting the entire insurance burden off my elderly shoulders to installation of a new roof so well-crafted that even the insurance assessor labeled it “beautiful,” every staff member I dealt with both online and in person was exceptionally professional, knowledgeable, efficient, helpful, friendly, and patient. Their highly experienced operations manager Nicole Sullivan, in particular, kept me regularly updated over the entire claims-to-build process with informative, congenial, personalized notes, always promptly answering my questions and fully addressing my concerns. Claims specialist Zach Lenhart expertly handled insurance inspections and communications, arriving early to every appointment with unfailing cheerfulness. The actual roof build, carried out by project manager Miguel Trinidad and his friendly hard-working crew, went as speedily, smoothly, unobtrusively, and cleanly as could be hoped for, marked most especially by their obvious pride in creating a quality product. Without reservation, I highly recommend National First Response to all those needing insurance-linked construction services, but particularly to senior citizens like myself with physical or health limitations. All my initial dread of a potential insurance claim/building contractor nightmare (as endured by some of my neighbors) was quickly dispelled by NFR’s broad experience, professional expertise, and above all, reliability.

A very great company to work with. Fast service and great quality. Went above and beyond to get our roof replaced!

Filed a storm damage claim for my roof on 9/6, had a new roof done on 9/19. Great Company, quick and responsive. Made the whole process stress free. HIGHLY recommend!

I have sent a couple of my friends to NFR & I have called asking for direction and it never matters what time we call we get an answer or a call back quickly. Christina has been so helpful and if she doesn't for some reasonhave a note with the answer she will certainly find it out quickly.