National First Response Certifications AND Standards

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480-380-2600

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CERTIFICATIONS

Our team of experts receives the highest degree of training to ensure that we deliver excellence to clients facing disaster. Our team holds an array of certifications to give you confidence that we bring true expertise to your home or business restoration. With continued and regularly updated training, we grow our knowledge base and are confident in industry-leading practices to bring you through a crisis with the highest level of efficiency and craftsmanship.
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The Cleantrust Certification

The Institute of Inspection, Cleaning and Restoration Certification, more commonly known as the IICRC, is a certification and standard-setting non-profit organization for the inspection, cleaning, and restoration industries.
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Institute of Inspection Cleaning and Restoration Certification

Certification is based upon successful completion of a course in which the curriculum follows the standards for that category as well as a passing grade on a standardized exam. Once certified, IICRC registrants must earn continuing education credits to maintain their certification.
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Professional Mold Inspection Institute - Certified Residential Mold Inspector

PMII's comprehensive Certified Residential Mold Inspector (CRMI) master certification on inspection for mold on residential property practices and standards. The PMII Certified Residential Mold Inspector training is the industry standard on identifying and assessing mold damage, sample collection, and the recommended remediation protocols.
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Professional Mold Inspection Institute โ€“ Certified Mold Remediator

PMII's comprehensive Certified Mold Remediator (CMR) master certification on remediating mold contamination for both large and small projects. PMII's Certified Mold Remediator (CMR) training is the industry standard on contain and clean mold-affected areas, as well as how to find the source of the problem and repair it.
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Professional Mold Inspection Institute โ€“ Certified Commercial Mold Inspector

PMII's CCMI master certification is an addendum to PMII's residential certification and includes the protocols for identifying mold, assessing mold damage, and the proper procedures for collecting mold samples on commercial properties including office buildings, warehouses, shopping centers, apartment complexes, and multi-unit properties.
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Arizona Registrar of Contractors โ€“ Registered Contractor

The Arizona Legislature established the Registrar of Contractors in 1931. The ROC licenses and regulates residential and commercial contractors. ROC staff investigate and work to resolve complaints against licensed contractors and unlicensed entities. The mission of the Arizona ROC is to protect the health, safety, and welfare of the public through a regulatory system designed to promote quality construction by Arizona contractors.
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The Asbestos Institute โ€“ Certified Removal Contractor

The Asbestos Institute has provided EPA and Cal/OSHA-accredited safety training since 1988. Certified Removal Contractor provides industry-standard training on the following: Project management of asbestos workers and guarantees the safe practice of abatement. Creating project plans for asbestos abatement jobs. Carrying out inspections to determine the condition and presence and of asbestos materials. Creating plans and makes suggestions regarding asbestos removal.
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Professional Mold Inspection Institute - Certified Contractor

PMII is an education and compliance solutions provider for individuals and businesses. National First Response is a proudly certified contractor of the Professional Mold Inspection Institute and works diligently to maintain a top tier status and a service provider in the state of Arizona.
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Xactware/Xactimate โ€“ Certified Contractor

Xactimateยฎ is a computer software system for estimating construction costs that has become widely used by insurance companies in the past decade. Insurance company adjusters use it to calculate building damage, repair, and rebuilding costs. Adjusters use Xactimate to generate loss estimates and claim settlement offers.
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The United States Environmental Protection Agency โ€“ Certified to conduct lead-based paint renovation, repair, and painting activities.

EPA's Lead Renovation, Repair and Painting Rule (RRP) Rule requires that firms performing renovation, repair and painting projects that disturb lead-based paint in homes, child care facilities and pre-schools built before 1978 be certified by EPA (or an EPA-authorized state), use certified renovators who are trained by EPA-approved training providers and follow lead-safe work practices.

See What Our Customers Are Saying

javier d.

javier d.

Thank you for your hard work..very professional on everything the job is done on time. have a good work team 10/10
Darla J.

Darla J.

National First Response did a fabulous job replacing my roof with insurance approval. They had to remove the solar then replace the roof. I am more than satisfied with everyone I worked with. Thank you!! I highly recommend this company!!
gary c.

gary c.

We are extremely happy with our new roof on house, back patio and detached shop done by National First Response Roofing . We also had some restoration work done on the inside of detached shop, water damage from roof leaks. From Cody handling claims, Mike the roofing Superintentent, and Nicole in the office were all great and communicative. The roofing crew was fantastic too. Not only their craftmanship they put into the work they used drop cloths to protect property and they cleaned up impeccably every day!! If your in need of restoration work, roofing, and 1 stop remodeling work give NATIONAL FIRST RESPONSE A CALL TODAY, YOU WILL BE GLAD YOU DID!!!
Jeff G.

Jeff G.

Very satisfied with their service. They responded quickly, communicated well and did an excellent repair.
Steven B.

Steven B.

I had a water leak coming into my bedroom floor from an unknown source. Two plumbers could not diagnose the source. National First was able to come up with a plan to find the leak. Under the window they opened up a section of the sheetrock of the wall beneath the window. Water was sprayed outside of the window and some leaks were verified coming in below the window. Apparently, a few weeks earlier I had a bad rain storm and the wind was forcing the rain to come in below the window. It was determined that the WINDOW SEAL had failed or that there was not one installed. The plan was to pull out the window, reseal the window, reinstall it, re-sheetrock the open space, repaint the room, re-stucco the outside wall around the window, and repaint the outside wall. The carpet and carpet pad were replaced. It took several weeks to coordinate different contractors to perform all the specialty work. I was very pleased with the craftmanship and detail the workers did on the whole project. The estimate for the repair was right on spot. I had a few extra expenses for work I requested to be done that was not in the original estimate. I would recommend National First for any job relating to home repair.
Michael S.

Michael S.

Whenever I enter my front entry door, I can't believe how good it looks. Rick Estrella, the painter, was able to transform the old, unpainted door, and cracked, weathered trim into a look better than new. He also meticulously caulked, masked, primed, and painted the exterior siding, a new patio door, and interior areas with the same quality. He is a true professional.
Chris T.

Chris T.

The project manager, and all of the crew were excellent! No problems at all & would recommend them to anyone!
Michele B.

Michele B.

Wow - these guys are FANTASTIC! Excellent work ethic, super polite, CLEAN, professional, and the quality is superb!!!! Rick & Robert ROCKED repairing post storm damage -thanks for giving me my home back (even prettier than it started)!
Jeremy K.

Jeremy K.

They handled the insurance claim and ensured that the full project was covered. The work was completed quickly.
Sherri Z.

Sherri Z.

I canโ€™t say enough about how patient, trustworthy, and kind this team was that was behind our roof project. Jeff and Kyle kept pushing the insurance to help understand what needed to be done at our house, Brendan and Mikey were our project managers and were very prompt. They assured us everything was going to be ok and the job would get done as soon as the insurance company approved the job. Nicole is very nice and scheduled our appointments, messaged us for everything that was going to happen(date & time), and most of all she answered all our questions we had. Thank you so much for helping us and Iโ€™m very happy we chose youโค๏ธ Sherri Zamorano
Tim P.

Tim P.

The staff was very good and patient with my insurances to get the job completed Brandon and Nicole were wonderful to work with I recommend this company to anyone who needs repair Was amazed and impressed that the roof was done in one day
Kristine V.

Kristine V.

The crew was extremely professional and did an excellent job. I would highly recommend this company. They get an โ€˜A+โ€™ rating. Great team!!
Mark R.

Mark R.

excelled demo to start restoration project by two very efficient and nice young men
Sarah K.

Sarah K.

We had a drain pipe leak in out upstairs bathroom and extensive damage. We could not have asked for better service from Eric and Jeremy. They were fast and attentive and supportive during the whole process.
easy

easy

They helped me get my entire roof replaced at no cost to me, and did a great Job. Nicole was also great to work with - Cheers!
Olga R.

Olga R.

National First Respond is the first company that treated me with respect and stand by me when my insurance was not.
Gabriella E.

Gabriella E.

They were extremely responsive and professional. They made the repair and did a wonderful job!
Diane L.

Diane L.

I'm a recent 84 year old widow and out of my "Flooding Tragedy" came the wonderful staff of NFR. They took over to coordinate, and provide guidance and support throughout the whole restoration. They negottiated with insurance to provide the best possible outcome and EVERYONE treated me with concern and respect and took the time to explain every detail. From demolition to the final painting, nothing was overlooked. They extended themselves far beyound all my expectations. They made it possible for me to return to a beautifully restored home without any glitches or stress. My thanks to Vinnie, Mitigation Mgr., Cody, Estimator, Nick & Saia, Water Mitigation, Andrew & Omar, Amazing Reconstruction, John & Tristan, Fabuloous painters, and to Matt, Project Mgr, who made everything work without fail. Thanks to an amazing company that really cares about the customer an treats you like family!!!!! Forever Gratefull, Diane Loven
Carlos C.

Carlos C.

We hired National First Response for our new roof install, and glad we did. They have a good team of project managers, and install team. Diego and his crew are top notch.
Zachary L.

Zachary L.

Great company to work with.
josh t.

josh t.

The longest part of the process was dealing with my insurance company. That part took 9 months to an entire year to finish. (They were patient and assisted us as we went through the claims process) Once the claim was approved. No contract, no hassle. Just sent them the cost to repair and they handled the rest.NFR was then able to get my roof done in 2 weeks replacing everything. The shingles, the metal roofing. And patching up the inside issues as well.I'm currently thinking of having their assistance again at my other house.
Joe P.

Joe P.

Very helpful all though the process
D L.

D L.

After a major storm came through, I got in contact with Albert Bronson at national first response. Albert was very prompt and informative and helped me navigate the entire process of getting my roof replaced through my insurance company. I'm very pleased with my roof and I would definitely recommend Albert as the Project manager for any of your Roofing or Restoration needs. Thank you very much national first response For your Professionalism. 6 Stars.
Chris L.

Chris L.

We had our roof replaced by National First Response and it turned out fantastic! Even better than the work was the process itself. National First Response was incredible easy to work with every step of the way. A big thank you to Nicole for helping us coordinate all the details and working with our insurance and contractors, she made getting our new roof a breeze! 5 stars and then some ๐Ÿ™‚
Kelly H.

Kelly H.

Honest, reliable, quick! They work with you to make sure you get what you need from your insurance companies. The software their clients can access to track claims is incredible. They will not disappoint!
James S.

James S.

The entire First Response team was both professional and educational in their repair of my water heater problem. My unit 'blew' and the team responded with quick service and repair of the damaged area...advising me of the process every step of the way......and they we always on time. They wore their masks, as expected, and did a complete and thorough job. Nicely done!!!
Steve R.

Steve R.

The whole team was a pleasure to work with. Very flexible and helped me get my house sold on time. Absolutely would use them again if needed
Anna C.

Anna C.

They did so good, they were very professional and quick with their work. They were also very helpful in dealing with the insurance!
Lauren S.

Lauren S.

Cory and Eddie were on the job at my condo back in December and I was so happy with their customer service. Their supervisor was also great. I recommend this company to anyone with any type of water damage like I had!
Allan S.

Allan S.

Since our first meeting the representatives from National First Response I have been completely satisfied with their personal interaction, professionalism and flexibility. Michael and Brenden worked well with us and their crew to get the best work done in a short amount of time. They were quick and cleaned up completely during the 2 days they were at my home on my roof. Jeff and Nicole worked patiently with me in getting their company paid. My roof looks great and the experience was efficient and pleasant. I will be happy to refer anyone to National First Responders.

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Let us handle the paperwork and insurance claim. Our restoration experts will restore your home or business and your peace of mind.ย 

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