National First Response Certifications AND Standards

The whole experience with National First Response went so well. From the very beginning all the guys who worked to repair our home due to water damage--from the water mitigation team, to all the guys who worked on the rebuild, to the painter--were fantastic. I'm sorry I don't remember all their names but I would like thank the ones I can remember, Allan, Jeremy, Rick, Jeremy, and Dave. Were so grateful to PipeTech for recommending National First Response to us. I would highly recommend this company!!!

National first response has been a great company to work for. Mike cam out and walked us through the whole process. They were very quick to take care of all the necessary paperwork. I had my new beautiful roof within a week. The crew that came out to do the new roof were very professional and kept the area clean and tidy. The office staff were available after the job was completed to help answer all my question. If you need help with a home repair consider calling Mike to help you with all your needs.

Found this company on the Heros for Hire group. Though they are not firefighters, they responded quickly and their team handled my remodel with amazing speed and high quality work. They worked with my schedule and were reasonably priced for the work I had done. I'll definitely use them again for future projects.

What a refreshing experience after having a disappointing and expensive experience with another roofer. These guys were First Class. From Price, to Promptness, to Professionalism, Everything when as Promised. And my roof was a mess. The clean up was also amazing. Brandon, the Project Manager took care of everything so I was extremely happy with the job and the guarantee on workmanship. (10 years) Thanks to all involved .

Chris and his crew at National First Response are top notch. Our family lost our home in January due to a fire, and Chris was there from day one to help us restore it to an even more beautiful place to live. He and his men are detailed, honest, and very easy to work with, which made it much easier for me during such a challenging time. I can't say enough about Chris and his immaculate work ethic-it made all the difference in my experience. Thank you National First Response-you are THE BEST!

The project manager, and all of the crew were excellent! No problems at all & would recommend them to anyone!

Matt & Kyle were very courteous, professional and knowledgeable all the while working with the insurance company to ensure the job was done correctly. From start to finish, they kept us updated on progress and timing to completion which was amazingly quick. The crews made sure safety and keeping the area clean were a priority while working efficiently and professionally. The entire experience was great, and we loved having their entire team take care of us and our roof. We highly recommend them for your new roofing needs.

They were very responsive from the initial call to all work related to water damage (drywall, flooring, cabinet, painting). Project management and all workers were very professional and great with communication.

National First Response was there for us in the early morning just before Christmas when we found our 2nd floor boy's bathroom had an angle stop leak at 4am with water coming down through the ceiling below into our first floor and garage. Within an hour or so of my call to their 24 hour response number their remediation team was at work extracting the water and drying out our home. This quick response allowed our home to not incur any issues at all with mold which is huge when it comes to water damage. They have been phenomenal in not only the remediation part but with helping our family navigate the back and forth with both our insurance carrier and our mortgage company. We are now over 80% complete with the rebuild and we could not be happier with the way our home is coming back together and with the up to date communication and professionalism of their techs. Thank you to Chris, Kayla, Shane, Josh, Cody, Zach, Tristan, Rolando and the rest of the Rock Star Team!! Our family appreciates all that you do!

Going through the process was great and the communication was great. They were very professional, very fast at getting the job done. After finishing the job they did amazing with housekeeping, I appreciate them walking through my yard with a magnetic to pick up the nails.

We had such a great experience with this company. We love our new roof! Very professional throughout the whole process. Thank you National First Response! I would totally recommend to my friends and family!

Very thurough, very helpful, knowledgeable, nice workers, very happy with repair work. Can’t remember the workers names but they were very nice, helpful men.

Very pleased and happy with the work on my new roof by national first response. Would recommend them ,great job and with the help of Brendon and Nicole everything worked out great

The whole team at National First Response are nothing short of incredible! I respect how they run the company with integrity, honesty, and respect for the customers and community. The Operations Manager Nicole is a boss! She has such a caring and professional attitude. She will be with you every step of the way to make the process so easy! This is the company to call for any roofing or solar needs!

They were great to work with! They came out did the assessment, dealt with the insurance company and made everything as simple as possible to get the roof replaced! we were so nervous because the rain was coming the next day, but they reassured us that it would get done and it was what is done in record time! Would recommend them to anyone who needs a new roof! Thank you so much for the great job that you all did!

We needed work done in our home to mainly make it more suitable for wheel chair access. Project manager Randy took full charge and supervised a plan that showed his professionalism and understanding. Craftsmen Adam and Cricket executed a variety of projects with admirable skill and adaptability. The quality results made it all a very worthwhile experience.

Professional and courteous. Did a great job on the cleanup and follow ups as well.

What a breath of fresh air Vinnie was. He was honest and kind and saved us a lot of money. It is so wonderful to find an honest, truly helpful company. Thank you, Vinnie.

Everyone at National First Response were so helpful in getting my roof replaced! They had quite the job with the insurance company! But they did it! They completed the job in 1 day! My roof looks great! And the crew was so respectful and the clean up was amazing! I would definitely recommend this company!

After my entire home flooded, National First Response made a difficult situation a pleasant experience. From my Project Manager Cory to the trade workers, (Jeremy, Casey, Steve and the others I didn't get to meet in person) all were professional, did great work, were patient with my requests/questions and even cleaned up after themselves! They kept on schedule and offered excellent recommendations for other services I needed (furniture restoration and even camping tips!). I highly recommend them and would use them again!

Joey & Jeremy did a great job and trust full they now how to treat the customer. put down tarps cleaned up the area left nothing behind would recommend the two at our place as well as use the company. they call to confirm in advance and when on the way morning of, I like that gal doing the calling was great as well.

National First Response is one of the very best companies I've dealt with in the construction industry. From the very beginning, Michael as project manager was helpful, communicated frequently and effectively during the project. Michael helped me understand the complexity of making an insurance claim for the storm damage my house incurred. I would like to him give him and his company more than five stars.

Great company to work with.

Extremely responsive...answered all questions in a timely manner...the estimator I had, Cody, was fantastic to work with and even after his estimate he stayed in communication throughout the entire process...If I ever have any issues arise or someone asks for my recommendation I will tell them to call National First Response

They are extremely professional, have great quality work/materials and are so fast! My roof looks amazing! Brooke had such a great open line of communication with me through the entire process, she talked me through aspects i didn’t understand and was there to answer any questions I had. Can not say enough good things!

I am very impressed with National First Response’s roofing division. My roof replacement was covered by my home insurance company and I could not be happier with the professionalism of everyone I met or was involved with personally. My contact, Nicole Sullivan, who I only connected with virtually, kept me informed of the process every step of the way. Her cheerful and prompt response to my inquiries was refreshing. Brandon Velander, who came out after the roof was installed, was equally cheerful and professional. The crew that delivered the roofing materials and the crew that installed them were cheerful and professional as well. The attached photos are of the material being delivered. I’m very happy with this company and will definitely refer them to my friends.

National First Response did a great job of working with my insurance company to file the claim and followed up with them until the claim was approved. Nicole was fantastic to work with and called me every few days to provide updates. The roof replacement went perfectly - materials were delivered as scheduled and the installation team was fast and professional. All of the neighbors have commented on how nice the new roof looks!

Had a roof replaced. They were courteous and worked hard. After the replacement was completed, they cleaned up and did an excellent job.

Between, Jay, Seth, Grace and Jackie, they got it done! I recommend this company to anyone and everyone! Trying to get my insurance company to approve me for a new roof after many storms for the past 4 years, Seth swore if he didn’t get the roof repaired, he would become a life guard. I think it’s safe to say he is still a roofer lol. I got updates every single week keeping me in the know and I appropriated every text, email and call I got so I was always in the loop! If you need a roof give these guys a call!

You guys did an amazing job in my master bathroom.