National First Response Certifications AND Standards

480-380-2600

480-380-2600

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CERTIFICATIONS

Our team of experts receives the highest degree of training to ensure that we deliver excellence to clients facing disaster. Our team holds an array of certifications to give you confidence that we bring true expertise to your home or business restoration. With continued and regularly updated training, we grow our knowledge base and are confident in industry-leading practices to bring you through a crisis with the highest level of efficiency and craftsmanship.
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The Cleantrust Certification

The Institute of Inspection, Cleaning and Restoration Certification, more commonly known as the IICRC, is a certification and standard-setting non-profit organization for the inspection, cleaning, and restoration industries.
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Institute of Inspection Cleaning and Restoration Certification

Certification is based upon successful completion of a course in which the curriculum follows the standards for that category as well as a passing grade on a standardized exam. Once certified, IICRC registrants must earn continuing education credits to maintain their certification.
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Professional Mold Inspection Institute - Certified Residential Mold Inspector

PMII's comprehensive Certified Residential Mold Inspector (CRMI) master certification on inspection for mold on residential property practices and standards. The PMII Certified Residential Mold Inspector training is the industry standard on identifying and assessing mold damage, sample collection, and the recommended remediation protocols.
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Professional Mold Inspection Institute โ€“ Certified Mold Remediator

PMII's comprehensive Certified Mold Remediator (CMR) master certification on remediating mold contamination for both large and small projects. PMII's Certified Mold Remediator (CMR) training is the industry standard on contain and clean mold-affected areas, as well as how to find the source of the problem and repair it.
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Professional Mold Inspection Institute โ€“ Certified Commercial Mold Inspector

PMII's CCMI master certification is an addendum to PMII's residential certification and includes the protocols for identifying mold, assessing mold damage, and the proper procedures for collecting mold samples on commercial properties including office buildings, warehouses, shopping centers, apartment complexes, and multi-unit properties.
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Arizona Registrar of Contractors โ€“ Registered Contractor

The Arizona Legislature established the Registrar of Contractors in 1931. The ROC licenses and regulates residential and commercial contractors. ROC staff investigate and work to resolve complaints against licensed contractors and unlicensed entities. The mission of the Arizona ROC is to protect the health, safety, and welfare of the public through a regulatory system designed to promote quality construction by Arizona contractors.
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The Asbestos Institute โ€“ Certified Removal Contractor

The Asbestos Institute has provided EPA and Cal/OSHA-accredited safety training since 1988. Certified Removal Contractor provides industry-standard training on the following: Project management of asbestos workers and guarantees the safe practice of abatement. Creating project plans for asbestos abatement jobs. Carrying out inspections to determine the condition and presence and of asbestos materials. Creating plans and makes suggestions regarding asbestos removal.
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Professional Mold Inspection Institute - Certified Contractor

PMII is an education and compliance solutions provider for individuals and businesses. National First Response is a proudly certified contractor of the Professional Mold Inspection Institute and works diligently to maintain a top tier status and a service provider in the state of Arizona.
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Xactware/Xactimate โ€“ Certified Contractor

Xactimateยฎ is a computer software system for estimating construction costs that has become widely used by insurance companies in the past decade. Insurance company adjusters use it to calculate building damage, repair, and rebuilding costs. Adjusters use Xactimate to generate loss estimates and claim settlement offers.
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The United States Environmental Protection Agency โ€“ Certified to conduct lead-based paint renovation, repair, and painting activities.

EPA's Lead Renovation, Repair and Painting Rule (RRP) Rule requires that firms performing renovation, repair and painting projects that disturb lead-based paint in homes, child care facilities and pre-schools built before 1978 be certified by EPA (or an EPA-authorized state), use certified renovators who are trained by EPA-approved training providers and follow lead-safe work practices.

See What Our Customers Are Saying

Larry D.

Larry D.

Excellent. Technicians are experienced and take pride in their work.
Linda S.

Linda S.

I am very impressed with the work that was done to return my home to its previous condition. The people involved were professional and enjoyable to work with. I was especially pleased with Jeremy and Joey who seemed to go above and beyond their job. They were always pleasant and informative. If I ever need help in the future, ( I hope not for repairs like this) I will be very quick to contact them.
Marbelous5

Marbelous5

A very great company to work with. Fast service and great quality. Went above and beyond to get our roof replaced!
Jeremy T.

Jeremy T.

BRAVO to the management and staff of National First Response! After a fire in our garage in October which caused upwards of 40,000.00 in damage - thankfully, our Insurance Company sent National First Response to the rescue! These guy's are truly a Class Act - They were very thorough, and went over every step in the recovery process in detail. With all of the employees in and out of our home while we were displaced, and not one item "walked off" our property, we always got a good feeling with everyone we came in contact with everyone was stellar, but a special thanks to Chris, Guy, and Vinnie for going the extra mile! After all the repairs were complete including complete renovation of the garage, and 1 bedroom, and serious restoration to two more bedrooms, paint carpet drywall water heater and the list goes on and on ... we were back in our home in under two months. If your looking for an honest hard working restoration company, that will do the job the way you would yourself, look no further.
M C.

M C.

I would recommend National First Response. Grace, their project coordinator is very professional and responds quickly to all questions. She was always willing to help.
Olga R.

Olga R.

National First Respond is the first company that treated me with respect and stand by me when my insurance was not.
Steven B.

Steven B.

The team was very professional and did a fantastic job of restoring my garage ceiling. It looks just when I bought the house! I definitely recommend Nation First Response.
Darla J.

Darla J.

National First Response did a fabulous job replacing my roof with insurance approval. They had to remove the solar then replace the roof. I am more than satisfied with everyone I worked with. Thank you!! I highly recommend this company!!
Tracy W.

Tracy W.

**Review for National First Response Roofing** I recently had the pleasure of working with National First Response Roofing for a roofing project, and I couldn't be more satisfied with the results. From start to finish, the experience was fantastic! Grace was very through with her communication, keeping us on track and relaying information about the projects, our loan and completion. This really made us feel comfortable. The crew was incredibly consistent, completing the entire roofing project in just three days. Their efficiency did not compromise the quality of the work; in fact, it was remarkable. I was particularly impressed with Mikey, who sold the project. He was thorough in his approach, addressing all my questions and concerns with patience and expertise. His professionalism made it easy for me to trust him, which was a significant factor in our decision to choose National First Response Roofing. Overall, I highly recommend National First Response Roofing for anyone in need of roofing services. Their commitment to quality, punctuality, and customer satisfaction is truly commendable. Thank you, National, for an amazing experience!
Jeffery S.

Jeffery S.

What an awesome team they have! Shout out to Nicole Sullivan! She helped to make this a great experience. I did have a concern once the work was finished and she helped resolve the concern in less then two days! I would definitely recommend National First Response for all of your roofing needs!
Devin C.

Devin C.

I had a fantastic experience with National First Response from start to finish. James was able to come out quickly for the inspection on short notice, which I really appreciated. Grace was incredibly communicative throughout the entire process, keeping me updated every step of the way. Once the job began, the crew moved fast, and their workmanship was outstanding. Mikey did a thorough walkthrough after the job was complete and explained all the extra steps they took to make sure my roof would last for years. The team left the place spotless, and the pricing was very competitive. On top of all that, it felt great to support a quality local business. Highly recommend!
Stacy T.

Stacy T.

This team was very timely, efficient and they were great at keeping us informed
Bedliners a.

Bedliners a.

Thank you, National First Response. Kayla is awesome! I am very impressed with the professionalism and quality of work. I will recommend NFR to my family and friends.
Ron Z.

Ron Z.

I run an automotive repair facility in Mesa,arizona. Guy and Eric have been here multiple times. And have do different types of repair work for us. They have always been timely and fair in their prices. Will continue to used them in the future. 1
AuctionAZ.com, L.

AuctionAZ.com, L.

We renovated our entire upstairs, and National First Response did an AMAZING job. Extremely knowledgeable, professional, helpful, and friendly. You could also tell that each worker took pride in his/her craft. I also appreciated the clear communication when it came to budget and cost. No surprises because everything was outlined and listed beforehand. Keep up the great work!
Steve A.

Steve A.

Great workers, honest company, fantastic management! Highly recommend!
Loren O.

Loren O.

National First Response made my first-ever roof replacement process very easy for me as a new homeowner. They were very patient and worked with me according to my schedule. Nicole is very sweet and helpful. Will definitely be using them in the future and will recommend them to friends and family.
Tim D.

Tim D.

National First Response has been great. They helped navigating our insurance claim and the work is first class. Couldnโ€™t be happier with the new roof
Ernie H.

Ernie H.

My step son hired this company after they showed up at his house and offered to board it up after a fire. They are currently working on finishing it. It is a big job, and we have put our trust in National first response. Will post a pic when completed.
Christina O.

Christina O.

Josh did a fantastic job on our floor repair. We have used National First Response before and they never fail to impress. Great staff! Great company!
Gabriella E.

Gabriella E.

They were extremely responsive and professional. They made the repair and did a wonderful job!
Heather O.

Heather O.

NFR staff and employees are very friendly and professional. They provided a quality repair done in a timely manner. I will refer them to everyone I know!
William K.

William K.

National First Response has been amazing to work with on an insurance claim. My insurance was being very difficult to deal with and NFR, without much of my involvement thankfully, managed the whole process and fought for me all the way. The process took months but NFR never pressured me for payment until the insurance company paid. The work by NFR, both the mitigation and rebuild, was top quality. All the people I dealt with from management to dry-wallers Were very professional I would highly recommend, without hesitation, National First Response. A big thank you to Kayla, Christina, Matt and Vennie. I appreciate all the work you did on my behalf during a very difficult time for me.
S K.

S K.

After that tornado/microburst in September of 2023, my roof sustained some major damage. Kyle Cordova did a free inspection and gave me a detailed report of the damage. He also called the insurance company with me and established NFR's involvement as my contractor. Kyle worked directly with the insurance company to get everything covered. I also door damage from th3 same storm so Kyle connected me with the right division within his company to get that fixed as well. At my house, we have quite a few animals and I explained to Kyle about the care that needed to be taken for their health and safety. This was relayed to Justin, who was the on-site project manager. There was a miscommunication with the crew on site that led to an issue. One call to Kyle and Justin took care of it, and there were no further issues. I am very happy with the end result and how my roof looks. There was a delay, on my insurance company's part, on getting my door done but that is now in the works as well. Nicole, in the office, has been fantastic to work with on the payments from the insurance company and my deductible. Overall, I would absolutely recommend this company. The customer service, and care, that I have received has been top notch.โ€‹
David B.

David B.

Love working with Guy, Eric, and Chris this company is top notch. Definitely reccomend them for any job.
Chris T.

Chris T.

The project manager, and all of the crew were excellent! No problems at all & would recommend them to anyone!
Lucero C.

Lucero C.

Armando with National First Response was great to work with, knowledgeable, and helped us through the whole claims process when doing our roof. Would definitely recommend.
dan f.

dan f.

Fast response time, terrific job done, top notch work. Guy and Eric were great to work with. I've owned multiple homes and have done several projects including pavers, tile, patio doors, granite, backyard bbq and more. Highly recommend this company, the quality of work and workers is second to none.
josh t.

josh t.

The longest part of the process was dealing with my insurance company. That part took 9 months to an entire year to finish. (They were patient and assisted us as we went through the claims process) Once the claim was approved. No contract, no hassle. Just sent them the cost to repair and they handled the rest.NFR was then able to get my roof done in 2 weeks replacing everything. The shingles, the metal roofing. And patching up the inside issues as well.I'm currently thinking of having their assistance again at my other house.
Rosa P.

Rosa P.

National First Response did an amazing job with my roof. Iโ€™m am very pleased with the outcome and appreciate all their hard work from beginning to the end! They dealt with my insurance and always kept me updated and informed with the process! I would most definitely recommend them to my friends and family! Once again, thank you all!

On Call 24/7 and Onsite within the hour.

We're Here to Help. Onsite valleywide within an hour. Outlying areas within 24 hours.

Let us handle the paperwork and insurance claim. Our restoration experts will restore your home or business and your peace of mind.ย 

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