National First Response Certifications AND Standards

480-566-9440

480-566-9440

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CERTIFICATIONS

Our team of experts receives the highest degree of training to ensure that we deliver excellence to clients facing disaster. Our team holds an array of certifications to give you confidence that we bring true expertise to your home or business restoration. With continued and regularly updated training, we grow our knowledge base and are confident in industry-leading practices to bring you through a crisis with the highest level of efficiency and craftsmanship.
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The Cleantrust Certification

The Institute of Inspection, Cleaning and Restoration Certification, more commonly known as the IICRC, is a certification and standard-setting non-profit organization for the inspection, cleaning, and restoration industries.
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Institute of Inspection Cleaning and Restoration Certification

Certification is based upon successful completion of a course in which the curriculum follows the standards for that category as well as a passing grade on a standardized exam. Once certified, IICRC registrants must earn continuing education credits to maintain their certification.
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Professional Mold Inspection Institute - Certified Residential Mold Inspector

PMII's comprehensive Certified Residential Mold Inspector (CRMI) master certification on inspection for mold on residential property practices and standards. The PMII Certified Residential Mold Inspector training is the industry standard on identifying and assessing mold damage, sample collection, and the recommended remediation protocols.
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Professional Mold Inspection Institute – Certified Mold Remediator

PMII's comprehensive Certified Mold Remediator (CMR) master certification on remediating mold contamination for both large and small projects. PMII's Certified Mold Remediator (CMR) training is the industry standard on contain and clean mold-affected areas, as well as how to find the source of the problem and repair it.
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Professional Mold Inspection Institute – Certified Commercial Mold Inspector

PMII's CCMI master certification is an addendum to PMII's residential certification and includes the protocols for identifying mold, assessing mold damage, and the proper procedures for collecting mold samples on commercial properties including office buildings, warehouses, shopping centers, apartment complexes, and multi-unit properties.
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Arizona Registrar of Contractors – Registered Contractor

The Arizona Legislature established the Registrar of Contractors in 1931. The ROC licenses and regulates residential and commercial contractors. ROC staff investigate and work to resolve complaints against licensed contractors and unlicensed entities. The mission of the Arizona ROC is to protect the health, safety, and welfare of the public through a regulatory system designed to promote quality construction by Arizona contractors.
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The Asbestos Institute – Certified Removal Contractor

The Asbestos Institute has provided EPA and Cal/OSHA-accredited safety training since 1988. Certified Removal Contractor provides industry-standard training on the following: Project management of asbestos workers and guarantees the safe practice of abatement. Creating project plans for asbestos abatement jobs. Carrying out inspections to determine the condition and presence and of asbestos materials. Creating plans and makes suggestions regarding asbestos removal.
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Professional Mold Inspection Institute - Certified Contractor

PMII is an education and compliance solutions provider for individuals and businesses. National First Response is a proudly certified contractor of the Professional Mold Inspection Institute and works diligently to maintain a top tier status and a service provider in the state of Arizona.
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Xactware/Xactimate – Certified Contractor

Xactimate® is a computer software system for estimating construction costs that has become widely used by insurance companies in the past decade. Insurance company adjusters use it to calculate building damage, repair, and rebuilding costs. Adjusters use Xactimate to generate loss estimates and claim settlement offers.
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The United States Environmental Protection Agency – Certified to conduct lead-based paint renovation, repair, and painting activities.

EPA's Lead Renovation, Repair and Painting Rule (RRP) Rule requires that firms performing renovation, repair and painting projects that disturb lead-based paint in homes, child care facilities and pre-schools built before 1978 be certified by EPA (or an EPA-authorized state), use certified renovators who are trained by EPA-approved training providers and follow lead-safe work practices.

See What Our Customers Are Saying

Gator W.

Gator W.

Joey & Jeremy did a great job and trust full they now how to treat the customer. put down tarps cleaned up the area left nothing behind would recommend the two at our place as well as use the company. they call to confirm in advance and when on the way morning of, I like that gal doing the calling was great as well.
Jennifer B.

Jennifer B.

I had a dog door installed by Guy bond and Donnie. Very professional, clean and were done quickly. Affordable prices and a great job done by Guy and Donnie. I would use them again and recommend them for services!!!
Mark R.

Mark R.

excelled demo to start restoration project by two very efficient and nice young men
connie o.

connie o.

Chris is a marvel to work with. He was able to help us get a new roof in a very short time. I’m forever grateful and it looks so nice. Great clean up too!
Virgil F.

Virgil F.

James(VP) and Grace are great to work with. Follow through and true to their word!!
mjt9991

mjt9991

NFR Roofing helped with my wind damage and assisted the claims adjuster with the claim. Kyle was the project manager that helped out and was very helpful from start to finish. Can't say enough good things about my experience with this company and Kyle. Their crew came out and took only one day to complete and did a great job. Would recommend to all needing help on a new roof.
Tracy T.

Tracy T.

NFR did an amazing job! They had the job done within a day and they were very cautious with the yard clean up and mindful of protecting our plants and property. They also helped with the insurance process as well which was extremely helpful. The new roof looks great! A huge thank you to NFR for such a great job!
Manuel E.

Manuel E.

Mike (my consultant with NFR) was this best. From our first meeting and all through the process. If your want to speak to a representative from NFR that has confidence, friendly and knowledge, Mike is your man. This company has the best workers, they do prompt work, clean up nice.I would gladly recommend them to my friends and family!!
Stephanie M.

Stephanie M.

They did an excellent job on our remodel. Eric our project manager kept the project on time. All crews that worked on our home were professional and courteous. They also worked hard and performed top quality work. The final product exceeded our expectations. We are so happy we chose National First Response! Update: We recently had storm damage on our roof. They came out right away to address the issues. We ended up needing a new roof and ceiling and they did a great job. Our project manager Brendan was responsive and addressed any concerns we had throughout the project. The office staff is excellent to work with. The ladies are professional, highly organized, and kind. Thank you to everyone who worked on this project. We appreciate you!
sanders19742003

sanders19742003

Found NFR to be very helpful during the entire process of having my roof replaced as a result of storm damage. I found the whole operation to be well run, up front and honest with no surprises. Thanks to Nicole for always returning my calls when I had a question about the process!
Randy H.

Randy H.

Christina, Eric, and their entire team were beyond Fabulous. My daughter had just experienced a life altering event and then a week later a pipe leak happened in her house. My daughter was still dealing with the life altering event and was not in the frame of mind to deal with a pipe leak, repair scheduling, insurance, etc., so I stepped in to work on getting her house back together. The team at National First Response treated us as family, and really worked hard to take the stress off my daughter and I. They were definitely a breathe of fresh air, and followed through on everything, and on time! We absolutely recommend them and would not hesitate to use them in the future, if needed. A ‘huge’ THANK YOU & HUG to them & their team!
Phil P.

Phil P.

Chris and his crew were outstanding resources in helping to restore our son's home following a fire. While another company did the major clean-up and clearing out the charred materials, Chris and his crew performed the vast majority of the rebuild - and we wish we had given the entire project to them. We loved working with Chris and his crew, the communication was excellent, they came in on budget and they did a fantastic job. Thanks to all the staff of National First Response that worked on our project
Patrick S.

Patrick S.

Excellent customer service. Great communication. Did an excellent job on our roof. Checked in every step of the way. Couldn’t ask for a better company to get the work done. Extremely happy with this company and the results.
jeff l.

jeff l.

Great experience! What a great company to work with!
Kelly H.

Kelly H.

Honest, reliable, quick! They work with you to make sure you get what you need from your insurance companies. The software their clients can access to track claims is incredible. They will not disappoint!
Lori N.

Lori N.

Very professional and transparent. Kept us informed at all times.
Monica S.

Monica S.

First Response came out when a water heater pipe failed in the wall between the bathroom and bedroom of my brother's condo. They did a great job of helping me with the insurance coverage and repairs. They had to take out the wall right down to the studs. They put everything back even better than it was in the first place. I went on to make other repairs to the condo using them beyond the water damage and they met my expectations 100%. Their pricing is reasonable and it saved me a lot of time and trouble not having to find a painter, carpet installer and electrician. Thank you Brandi, Christina and Cory!
Michael G.

Michael G.

This is the best roofing company there is. They go out of their way to get your insurance company to pay for your roof replacement. They work with you when other companies give up right away.
Chris T.

Chris T.

The project manager, and all of the crew were excellent! No problems at all & would recommend them to anyone!
Erik F.

Erik F.

National First Response did a great job of working with my insurance company to file the claim and followed up with them until the claim was approved. Nicole was fantastic to work with and called me every few days to provide updates. The roof replacement went perfectly - materials were delivered as scheduled and the installation team was fast and professional. All of the neighbors have commented on how nice the new roof looks!
Day i.

Day i.

National first response has been a great company to work for. Mike cam out and walked us through the whole process. They were very quick to take care of all the necessary paperwork. I had my new beautiful roof within a week. The crew that came out to do the new roof were very professional and kept the area clean and tidy. The office staff were available after the job was completed to help answer all my question. If you need help with a home repair consider calling Mike to help you with all your needs.
Virginia S.

Virginia S.

What a refreshing experience after having a disappointing and expensive experience with another roofer. These guys were First Class. From Price, to Promptness, to Professionalism, Everything when as Promised. And my roof was a mess. The clean up was also amazing. Brandon, the Project Manager took care of everything so I was extremely happy with the job and the guarantee on workmanship. (10 years) Thanks to all involved .
Stephanie F.

Stephanie F.

Thank you Guy for the beautiful new shelves in my closet I now have a place for all my shoes
Tony

Tony

Great experience! From the get go the First Response team was super communicative, they made sure all aspects of the project were aligned and being handled properly. The Ops manager, Nicole and her staff were communicating with me weekly and throughout the process of the installation. The installation team was amazing, very knowledgeable, professional and thorough. They made sure the property was kept clean and maintained, they cleaned up after installation and made sure everything was right before they completed. These guys are pro level and on point 100%. Highly recommend this company for roofing…!
Sally B.

Sally B.

Rick and Jeremy were great. I am thrilled with the results of their work. The 3 of us did have unusual circumstances but the "guys" were understanding and did a few extra things for me! Erick was also a "sport" on one situation and was very professional. I love my new home "look!. Thanks to National First Response. I also have gained some insight to the difficult job that all the staff and leaders have for this type of work. Thanks to you also Vinnie. Sally T. Bordeaux, RD
Ed M.

Ed M.

Excellent fast no hassle service will recommend to all friends and family.
Will B.

Will B.

Professional and courteous. Did a great job on the cleanup and follow ups as well.
Andrea M.

Andrea M.

Found this company on the Heros for Hire group. Though they are not firefighters, they responded quickly and their team handled my remodel with amazing speed and high quality work. They worked with my schedule and were reasonably priced for the work I had done. I'll definitely use them again for future projects.
Pedro F.

Pedro F.

Helped get through the process of getting my insurance to file the claim, and after 2 weeks they set up the new roof in a day
MacKenzie S.

MacKenzie S.

Dane provided great service

On Call 24/7 and Onsite within the hour.

We're Here to Help. Onsite valleywide within an hour. Outlying areas within 24 hours.

Let us handle the paperwork and insurance claim. Our restoration experts will restore your home or business and your peace of mind. 

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