National First Response Certifications AND Standards

National First Response made a difficult situation much better. They quickly responded to a leak from the 2nd floor bathroom into my daughter's 1st floor bedroom. They work in a very professional manner, leaving no trace behind. Thank you so much!

They did an amazing job on our roof and with the water mitigation. Great customer service and super fast response time! I highly recommend them.

This was a huge hassle but Dane and his team took great care of us! They asked questions, kept calm and explained the process so we understood.Thank you National First Response Restoration!

NFR did a great job repairing our roof after the September storm. The Insurance Co slowed things down, but Mike, Nicole & Jeff were great to iron out those problems ! Thank You NFR !!

Had a great experience with national first response Grace was my contact throughout the whole process and she is amazing and very on top of everything! Thank you!

Rick and his crew from National First Response did an amazing job painting our building and surrounding walls. The transformation is breathtaking. I would highly recommended them!

We were very pleased with Eric's knowledge, follow-up on questions and diligence sourcing materials. Client satisfaction was a clear focus.

These guys are wonderful. They are quick, responsive and nice. I refer them to my clients all the time and they never disappoint.

Super professional and great attention to detail. Everything was explained clearly, I didn’t worry about any part of the process from start to finish.

After that tornado/microburst in September of 2023, my roof sustained some major damage. Kyle Cordova did a free inspection and gave me a detailed report of the damage. He also called the insurance company with me and established NFR's involvement as my contractor. Kyle worked directly with the insurance company to get everything covered. I also door damage from th3 same storm so Kyle connected me with the right division within his company to get that fixed as well. At my house, we have quite a few animals and I explained to Kyle about the care that needed to be taken for their health and safety. This was relayed to Justin, who was the on-site project manager. There was a miscommunication with the crew on site that led to an issue. One call to Kyle and Justin took care of it, and there were no further issues. I am very happy with the end result and how my roof looks. There was a delay, on my insurance company's part, on getting my door done but that is now in the works as well. Nicole, in the office, has been fantastic to work with on the payments from the insurance company and my deductible. Overall, I would absolutely recommend this company. The customer service, and care, that I have received has been top notch.​

National First Response did a fabulous job replacing my roof with insurance approval. They had to remove the solar then replace the roof. I am more than satisfied with everyone I worked with. Thank you!! I highly recommend this company!!

I had an outstanding experience with your project manager, Cory! He was proactive, friendly, kept me up-to-date on the project , called me when he said he would. ! Very, very impressed with his professionalism!

Amazing job. Highly recommend. I worked with Kyle for my roof. At first I wasn’t to sure, i hate calling insurance, Kyle assured me he would deal with everything. He kept me in the loop the entire time. So I was aware of everything that was going on without the stress. The roof looks amazing and was done super quick once it was approved. If you’re thinking about it, you should do it. Kyle was very professional and that’s important to me because I’m female so I’m always worried I don’t know enough and can be taken advantage off.

Excellent service.

Had a roof replaced. They were courteous and worked hard. After the replacement was completed, they cleaned up and did an excellent job.

We had the pleasure of working with Guy Bond on each of our issues. We have owned three homes in the last 4 years and had to have National First Response come out to deal with the problems. Each time, Guy was sent out to help us and he was very professional, timely, helpful, and a great representative for this company. He took pride in his work and made sure we were very happy with the outcome of the finished product. He left the repaired area very clean and it looked like new. Thanks Guy!

Highly recommend National First Response. We had roof damage and Bianca guided us through all the steps. She was on-site when the work was being done too. The crew was fantastic. When all the work was done, you would have never known we’d just had the entire roof replaced - there was not a spec of debris. From the initial call all the way through the final inspection, NFR was there. We could not be more pleased with the results.

My father was recently suffered a stroke and the the employees at national first response were understanding of the situation and very helpful . Brandon was very helpful and calmly explained the situation and the process . Good Job Thank you very much .

Very professional and transparent. Kept us informed at all times.

Excellent to work with. Amazing Communication. Always updated us with all that was going on. Michael took amazing care of us / everything. He made it so easy & Absolutely no stress! The whole team was great. Job was done clean & friendly. Our roofing looks awesome.

Every employee we met went above and beyond in their job capacity to make sure we had the most up to date and safe replacement journey. My family will refer to them every time. Hands down the easiest construction job ever.

This company, let me tell you, they have an Excellent Technician by the name of Dane whose knowledge is unmatched. Highly recommend!

We had our roof inspected and James was awesome. He let us know the condition of our roof and what we needed to watch for to protect our roof. We did not have anything done to our roof at this time,but when it is necessary ,we will definitely have National First Response do the work.

Amazing roof! Amazing company! James and Grace are knowledgeable and awesome.

Had to replace drywall, insulation and baseboards in addition to drying out and treating the area.

I would highly recommend National First Response over and over again. They were on time as scheduled, professional and informative. I've worked with this company on several projects in my various houses and I have always been treated fairly and with kindness.

Eric and his staff were very responsive and professional. They did what they said they would and the job turned out beautifully. I would recommend them for any job they want to do.

Seth came out to diagnose a water leak. He was very friendly and helpful.

I work for a business that uses National First Response frequently. They are the MOST professional individuals that I have ever done business with. From the office staff that is responsive and understanding to the technicians that complete the restoration work, it is a completely positive experience. I would recommend this company to any of my family, friends or business acquaintences, they get a BIG thumbs up from me!!

Fortunately, we didn't have an emergency at our house. We did do our research for our home remodel. Chris Owens and the crew were our choice for our home. We are more than happy with our results. We most certainly made the correct choice in contractors. Chris was always available for questions, clarifications and open communication. 100% comparable in cost too!!! We are ecstatic and LOVE our new home!! Thanks, Chris and Team!!