480-380-2600
Arizona's Premier Commercial Restoration Company
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Your Trusted Commercial Restoration Partner
Since 2008, National First Response has supported Arizona businesses, property managers, and institutions through water, fire, storm, and mold events. Our commercial teams are on call 24/7, with certified technicians and the equipment required for complex facilities.
Our first priority is stabilizing the property and creating a workable plan. We meet on-site, review conditions, set expectations, and then manage mitigation and reconstruction with consistent updates.
COMMERCIAL RESTORATION BUILT AROUND OPERATIONS
National First Response serves the Phoenix metro area with commercial restoration for offices, retail centers, restaurants, industrial facilities, multifamily housing, schools, healthcare spaces, hospitality, and public buildings.
Scheduling is handled with business continuity in mind. We coordinate work around business hours, tenant access, noise, and safety so daily operations can continue where conditions allow. Dry-in-place methods are used when possible to limit demolition and keep more of the building functional. If materials cannot be saved, we move to targeted removal and keep ownership informed at every step.
COMMERCIAL Restoration
WHY ARIZONA BUSINESSES WORK WITH NATIONAL FIRST RESPONSE
24/7 commercial response
Commercial crews are available at all hours and can mobilize quickly for events that affect buildings, tenants, or operations
Operations-minded planning
Work is sequenced so you can keep critical functions running whenever conditions allow, instead of shutting down the entire property by default.
Experience with complex facilities
Teams are familiar with sprinkler systems, shared walls, multi-tenant layouts, loading areas, and building systems that are common in commercial and industrial properties.
Dedicated project leadership
A single project lead manages communication, schedules, and coordination with your internal team so you are not chasing updates from multiple vendors.
Insurance-ready documentation
We provide photos, scopes, and estimates in a format that supports the claims process and helps your carrier understand the loss.
Licensed, insured, and safety focused
Work is performed under proper licensing and insurance with attention to safety requirements for staff, tenants, and visitors.
INDUSTRIES WE SERVE
OUR COMMERCIAL RESTORATION PROCESS
1. Initial contact and dispatch
You call the commercial emergency line. A response team is assigned and briefed on the type of loss and the property.
2. Site assessment and stabilization
On arrival, we review affected areas, check for safety issues, and take immediate steps to stop active water, secure openings, and protect key assets.
3. Mitigation and dry-in-place work
Teams remove standing water, set up drying and dehumidification, clean affected areas, and apply dry in place methods where conditions support it. If materials cannot be saved, we plan targeted removal and communicate that clearly.
4. Repairs and reconstruction
Once the structure is stable and dry, our contractor services handle repairs to interiors, finishes, and building systems so the space is ready for normal use again.
See What Our Customers Are Saying
Dick L.
Eric and his staff were very responsive and professional. They did what they said they would and the job turned out beautifully. I would recommend them for any job they want to do.
Ernie H.
My step son hired this company after they showed up at his house and offered to board it up after a fire. They are currently working on finishing it. It is a big job, and we have put our trust in National first response. Will post a pic when completed.
Virginia S.
What a refreshing experience after having a disappointing and expensive experience with another roofer. These guys were First Class. From Price, to Promptness, to Professionalism, Everything when as Promised. And my roof was a mess. The clean up was also amazing. Brandon, the Project Manager took care of everything so I was extremely happy with the job and the guarantee on workmanship. (10 years) Thanks to all involved .
Scarlett C.
Very thurough, very helpful, knowledgeable, nice workers, very happy with repair work. Can’t remember the workers names but they were very nice, helpful men.
Steven C.
They were very responsive from the initial call to all work related to water damage (drywall, flooring, cabinet, painting). Project management and all workers were very professional and great with communication.
Jeremy J.
I had my first water flood damage situation last week and National First Response was my first call THANKFULLY. They handled the whole situation like professionals. I highly recommend NFR.
Jose M.
Very fast company reliable and very professional. I will recommend to all my friends and family
Heather O.
NFR staff and employees are very friendly and professional. They provided a quality repair done in a timely manner. I will refer them to everyone I know!
Catherine G.
The roofing team was expert in making my new roof a reality! (And in making it ready for solar panels.). The repairing and restoring water-damaged area team's work inside my house was professional and expert! Thank you for such awesome service and such pleasant results!
Melissa
National first response did a great job on my water softener flood damage reconstruction. I would recommend them to anyone.
Steven B.
The team was very professional and did a fantastic job of restoring my garage ceiling. It looks just when I bought the house! I definitely recommend Nation First Response.
Lucinda H.
This was a wonderful experience, working with National First Response. From the first day of inspection to the final day of having my roof installed, it was less than one month. Great service! Thank you so much. Nicole was very quick to respond every time. 5 stars ⭐️
Deb Y.
Omar came to my home to install new floors after a flood, he was very professional and patient with all my questions. In my older home nothing is straight, when something didn't fit as it should he figured it out a way to solve the issue without sacrificing the look of the home. Highly recommend Omar if you are given an option to pick your crew.
KnotSoEzE G.
Great customer service. Took care of all my roofing needs and concerns. I highly recommend them.
Helen &.
Had a roof replaced. They were courteous and worked hard. After the replacement was completed, they cleaned up and did an excellent job.
AuctionAZ.com, L.
We renovated our entire upstairs, and National First Response did an AMAZING job. Extremely knowledgeable, professional, helpful, and friendly. You could also tell that each worker took pride in his/her craft. I also appreciated the clear communication when it came to budget and cost. No surprises because everything was outlined and listed beforehand. Keep up the great work!
elizabeth h.
Definitely well deserved 5 stars!!! Thank you all so much for your help, especially Christina! Thank you for being so patient with me and making sure all my questions and concerns were taken care of! Wonderful company!!!
Adriana N.
Had a great experience with the National First Response Roof team!! They made everything extremely easy and fast also communicating with my insurance was a piece of cake they helped take care of that working 5 minutes ! My new roof looks beautiful. Thank you very much for your services
Gabriella E.
They were extremely responsive and professional. They made the repair and did a wonderful job!
Darla J.
National First Response did a fabulous job replacing my roof with insurance approval. They had to remove the solar then replace the roof. I am more than satisfied with everyone I worked with. Thank you!! I highly recommend this company!!
Wayne W.
We were very pleased with Eric's knowledge, follow-up on questions and diligence sourcing materials. Client satisfaction was a clear focus.
Clyde S.
We needed work done in our home to mainly make it more suitable for wheel chair access. Project manager Randy took full charge and supervised a plan that showed his professionalism and understanding. Craftsmen Adam and Cricket executed a variety of projects with admirable skill and adaptability. The quality results made it all a very worthwhile experience.
easy
They helped me get my entire roof replaced at no cost to me, and did a great Job. Nicole was also great to work with - Cheers!
Chris L.
We had our roof replaced by National First Response and it turned out fantastic! Even better than the work was the process itself. National First Response was incredible easy to work with every step of the way. A big thank you to Nicole for helping us coordinate all the details and working with our insurance and contractors, she made getting our new roof a breeze! 5 stars and then some 🙂
javier d.
Thank you for your hard work..very professional on everything the job is done on time. have a good work team 10/10
Carolyn H.
Christina has amazing management etiquette and is always reliable!
Gary M.
We had an overhead HVAC system failure with a resulting water leak in the living room ceiling, causing a large hole in the ceiling and lighting fixture displacement. Required repairs included patching and repainting ceiling area and rehanging lighting fixture. . The technician, Steve, did a perfect restoration job. We also appreciated the fast response.
Steve A.
Great workers, honest company, fantastic management! Highly recommend!
Jennifer S.
National First Response was great to work with on getting my roof replaced. They helped me by letting me know what to expect all along the process. They were also very responsive when I had any concerns. I would highly recommend going with National First Response. Nicole big thanks for being so responsive to any needs I had through the process. Good customer service is hard to find these days, but this team is excellent! Thank you
Marlene M.
Alan, a professional and nice man, did an excellent job fixing a large hole in my living room ceiling. Drywall, texture, paint, all seamlessly match existing ceiling. Thanks!
On Call 24/7 and Onsite within the hour.
We're Here to Help. Onsite valleywide within an hour. Outlying areas within 24 hours.
Let us handle the paperwork and insurance claim. Our restoration experts will restore your home or business and your peace of mind.
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