480-380-2600
Arizona's Premier Commercial Restoration Company
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ONSITE WITHIN THE HOUR
Your Trusted Commercial Restoration Partner
Since 2008, National First Response has supported Arizona businesses, property managers, and institutions through water, fire, storm, and mold events. Our commercial teams are on call 24/7, with certified technicians and the equipment required for complex facilities.
Our first priority is stabilizing the property and creating a workable plan. We meet on-site, review conditions, set expectations, and then manage mitigation and reconstruction with consistent updates.
COMMERCIAL RESTORATION BUILT AROUND OPERATIONS
National First Response serves the Phoenix metro area with commercial restoration for offices, retail centers, restaurants, industrial facilities, multifamily housing, schools, healthcare spaces, hospitality, and public buildings.
Scheduling is handled with business continuity in mind. We coordinate work around business hours, tenant access, noise, and safety so daily operations can continue where conditions allow. Dry-in-place methods are used when possible to limit demolition and keep more of the building functional. If materials cannot be saved, we move to targeted removal and keep ownership informed at every step.
COMMERCIAL Restoration
National First Response Can Restore and Rebuild Your Facility
1. Rapid Emergency Response
When your facility is hit by fire, water, or structural damage, every minute affects operations. Our commercial response team mobilizes right away to protect your property and reduce downtime.
2. Site Assessment and Stabilization
On arrival, we review affected areas, check for safety issues, and take immediate steps to stop active water, secure openings, and protect key assets.
3. Mitigation
We remove damaged materials, control moisture, eliminate contamination, and secure openings with board up and tarping when necessary. This prevents secondary loss and keeps your facility safe until repairs begin.
4. Restoration and Reconstruction
Once stabilized, our reconstruction team repairs interiors, systems, and finishes so your building can return to safe, normal operation with minimal business interruption.
INDUSTRIES WE SERVE
WHY ARIZONA BUSINESSES WORK WITH NATIONAL FIRST RESPONSE
24/7 commercial response
Commercial crews are available at all hours and can mobilize quickly for events that affect buildings, tenants, or operations
Operations-minded planning
Work is sequenced so you can keep critical functions running whenever conditions allow, instead of shutting down the entire property by default.
Experience with complex facilities
Teams are familiar with sprinkler systems, shared walls, multi-tenant layouts, loading areas, and building systems that are common in commercial and industrial properties.
Dedicated project leadership
A single project lead manages communication, schedules, and coordination with your internal team so you are not chasing updates from multiple vendors.
Insurance-ready documentation
We provide photos, scopes, and estimates in a format that supports the claims process and helps your carrier understand the loss.
Licensed, insured, and safety focused
Work is performed under proper licensing and insurance with attention to safety requirements for staff, tenants, and visitors.
See What Our Customers Are Saying
Kathleen B.
Fantastic company! Great service in dealing with insurance company for roof replacement.
M C.
I would recommend National First Response. Grace, their project coordinator is very professional and responds quickly to all questions. She was always willing to help.
Kirk T.
Guy has been coming in to this Home Depot for 8 years and is alway courteous and friendly he stands out cause he always stops and says hi. Actually all the First response team are good as well. Would give Guy More stars if it was available.
Paul B.
NFR did a great job repairing our roof after the September storm. The Insurance Co slowed things down, but Mike, Nicole & Jeff were great to iron out those problems ! Thank You NFR !!
Tim P.
The staff was very good and patient with my insurances to get the job completed Brandon and Nicole were wonderful to work with I recommend this company to anyone who needs repair Was amazed and impressed that the roof was done in one day
Shelby D.
Man where to start, this company not only completed exceptional work but really went above and beyond. Eric was so easy to communicate with and got right back to me. My 89 year old grandmothers door was damaged due to a storm and they installed a new door in 1.5 hours with a new frame. They even came the next day to complete the work. The results are amazing and now I will not have to worry if she is safe at her home. I would recommend them to everyone and anyone. Thanks for everything!
Mike
My journey having my roof replaced with National First Response was great! Everyone i worked with was excellent...I would definitely refer them to anyone
Valerie B.
Highly recommend National First Response. We had roof damage and Bianca guided us through all the steps. She was on-site when the work was being done too. The crew was fantastic. When all the work was done, you would have never known we’d just had the entire roof replaced - there was not a spec of debris. From the initial call all the way through the final inspection, NFR was there. We could not be more pleased with the results.
Sally B.
Rick and Jeremy were great. I am thrilled with the results of their work. The 3 of us did have unusual circumstances but the "guys" were understanding and did a few extra things for me! Erick was also a "sport" on one situation and was very professional. I love my new home "look!. Thanks to National First Response. I also have gained some insight to the difficult job that all the staff and leaders have for this type of work. Thanks to you also Vinnie. Sally T. Bordeaux, RD
Stacy T.
This team was very timely, efficient and they were great at keeping us informed
Taylor G.
Guy and Eric are our favorite customers. Very loyal and we love working with them!
Charlie V.
These folks were a great help in getting our roof replaced after a hail storm. They identified the damage and helped through the entire process, including assisting with the insurance claim. Nicole was especially great at keeping the project moving and keeping me informed through the entire process. Thanks, everyone!
Catherine G.
The roofing team was expert in making my new roof a reality! (And in making it ready for solar panels.). The repairing and restoring water-damaged area team's work inside my house was professional and expert! Thank you for such awesome service and such pleasant results!
Olga R.
National First Respond is the first company that treated me with respect and stand by me when my insurance was not.
PHXGuy
I would like to thank the employees at NFR especially Grace Pastorius and our Foreman Justin!!! This is the most professional company I've had the pleasure to deal with!!! The ease, comfortability, and quality of work from this company was AWESOME!!!! Glad I went with NFR!
Jewell F.
I’m so excited about my beautiful new roof! Grace really took care of all my questions and concerns and Justin kept me updated about the status of the job each day, and the crew did a terrific job of cleaning up anything left behind. Very happy with the quality of work and the service.
Kris G.
We had a roof assessment done by NFR and were so pleased with their professional and thorough procedure. Turns out we don’t need work done for several years most likely. I was very impressed how readily they shared that info, gave me a thumbs up on my current roof condition, and zero pressure for a sale. We will certainly be reaching out when we do need work and recommending them to friends in the meantime! Our friends had them replace their roof and had a great experience. Thanks, Grace, for very quick correspondence!
Ernie H.
My step son hired this company after they showed up at his house and offered to board it up after a fire. They are currently working on finishing it. It is a big job, and we have put our trust in National first response. Will post a pic when completed.
Laura A.
Josh did an amazing job repairing the ceiling in my house after a rain storm. He was professional & friendly in the way he did the work. Thank you Josh & the team at National First Response. Monica Armstrong
Ray E.
We had the pleasure of working with Guy Bond on each of our issues. We have owned three homes in the last 4 years and had to have National First Response come out to deal with the problems. Each time, Guy was sent out to help us and he was very professional, timely, helpful, and a great representative for this company. He took pride in his work and made sure we were very happy with the outcome of the finished product. He left the repaired area very clean and it looked like new. Thanks Guy!
jayne f.
They arrived on time they were very polite and very considerate. They also cleaned up. My backyard. Better than I had it thank you so much First Response.
javier d.
Thank you for your hard work..very professional on everything the job is done on time. have a good work team 10/10
jeff l.
Great experience! What a great company to work with!
Day i.
National first response has been a great company to work for. Mike cam out and walked us through the whole process. They were very quick to take care of all the necessary paperwork. I had my new beautiful roof within a week. The crew that came out to do the new roof were very professional and kept the area clean and tidy. The office staff were available after the job was completed to help answer all my question. If you need help with a home repair consider calling Mike to help you with all your needs.
Jennifer R.
Going through the process was great and the communication was great. They were very professional, very fast at getting the job done. After finishing the job they did amazing with housekeeping, I appreciate them walking through my yard with a magnetic to pick up the nails.
Joshua G.
My experience up to this point has been great they kept their word on everything they commited to. They backed their work with an above industry standard waranty and came in after another contractor could not and would not do the work and they got my house back in order. As long as they back the warranty they provided and back their work if ever needed I highly recomend future business with National First Respnce.
Jeremy J.
I had my first water flood damage situation last week and National First Response was my first call THANKFULLY. They handled the whole situation like professionals. I highly recommend NFR.
Zachary L.
Great company to work with.
Nathan P.
Everything was great about our experience with National First Response. Grace Berand was excellent in communicating about the process and staying in touch with us throughout the entire job. Brandon did a great job in overseeing the work crews and in the final inspection. The entire process from the first estimate through to the very end was very smooth. We felt a sense of calmness, but, also, a sense of professionalism and are very proud of how our roof looks with the job that was done. I would recommend this entire team for getting a job done in a timely manner, in a professional way, smoothly, without hitches and we found them to be extremely trustworthy through the whole process. We will not hesitate to recommend this company to all our friends and neighbors who might be in need of their services. All questions that we had were answered and addressed.
Steven C.
I am terrible with names, but Nicole, Mikey and all the rest of the folks at NFR were a pleasure to deal with. The crew showed up around 7am and they stripped my roof to the deck and finished applying the new roof by 5pm. They cleaned up all the debris including nails and the roof looks great! They worked with my insurance Co. to ensure all damage was identified and all repairs were approved up front.Highly recommended if you are looking to replace your roof.
On Call 24/7 and Onsite within the hour.
We're Here to Help. Onsite valleywide within an hour. Outlying areas within 24 hours.
Let us handle the paperwork and insurance claim. Our restoration experts will restore your home or business and your peace of mind.
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