Arizona's Premier Commercial Restoration Company

480-637-4358

480-637-4358

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Your Trusted Commercial Restoration Partner

Since 2008, National First Response has supported Arizona businesses, property managers, and institutions through water, fire, storm, and mold events. Our commercial teams are on call 24/7, with certified technicians and the equipment required for complex facilities.

Our first priority is stabilizing the property and creating a workable plan. We meet on-site, review conditions, set expectations, and then manage mitigation and reconstruction with consistent updates.

COMMERCIAL RESTORATION BUILT AROUND OPERATIONS

National First Response serves the Phoenix metro area with commercial restoration for offices, retail centers, restaurants, industrial facilities, multifamily housing, schools, healthcare spaces, hospitality, and public buildings.

Scheduling is handled with business continuity in mind. We coordinate work around business hours, tenant access, noise, and safety so daily operations can continue where conditions allow. Dry-in-place methods are used when possible to limit demolition and keep more of the building functional. If materials cannot be saved, we move to targeted removal and keep ownership informed at every step.

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WHY ARIZONA BUSINESSES WORK WITH NATIONAL FIRST RESPONSE

24/7 commercial response

Commercial crews are available at all hours and can mobilize quickly for events that affect buildings, tenants, or operations

Operations-minded planning

Work is sequenced so you can keep critical functions running whenever conditions allow, instead of shutting down the entire property by default.

Experience with complex facilities

Teams are familiar with sprinkler systems, shared walls, multi-tenant layouts, loading areas, and building systems that are common in commercial and industrial properties.

Dedicated project leadership

A single project lead manages communication, schedules, and coordination with your internal team so you are not chasing updates from multiple vendors.

Insurance-ready documentation

We provide photos, scopes, and estimates in a format that supports the claims process and helps your carrier understand the loss.

Licensed, insured, and safety focused

Work is performed under proper licensing and insurance with attention to safety requirements for staff, tenants, and visitors.

INDUSTRIES WE SERVE

OUR COMMERCIAL RESTORATION PROCESS

1. Initial contact and dispatch

You call the commercial emergency line. A response team is assigned and briefed on the type of loss and the property.

2. Site assessment and stabilization

On arrival, we review affected areas, check for safety issues, and take immediate steps to stop active water, secure openings, and protect key assets.

3. Mitigation and dry-in-place work

Teams remove standing water, set up drying and dehumidification, clean affected areas, and apply dry in place methods where conditions support it. If materials cannot be saved, we plan targeted removal and communicate that clearly.

4. Repairs and reconstruction

Once the structure is stable and dry, our contractor services handle repairs to interiors, finishes, and building systems so the space is ready for normal use again.

See What Our Customers Are Saying

Diane L.

Diane L.

I'm a recent 84 year old widow and out of my "Flooding Tragedy" came the wonderful staff of NFR. They took over to coordinate, and provide guidance and support throughout the whole restoration. They negottiated with insurance to provide the best possible outcome and EVERYONE treated me with concern and respect and took the time to explain every detail. From demolition to the final painting, nothing was overlooked. They extended themselves far beyound all my expectations. They made it possible for me to return to a beautifully restored home without any glitches or stress. My thanks to Vinnie, Mitigation Mgr., Cody, Estimator, Nick & Saia, Water Mitigation, Andrew & Omar, Amazing Reconstruction, John & Tristan, Fabuloous painters, and to Matt, Project Mgr, who made everything work without fail. Thanks to an amazing company that really cares about the customer an treats you like family!!!!! Forever Gratefull, Diane Loven
Michael S.

Michael S.

Whenever I enter my front entry door, I can't believe how good it looks. Rick Estrella, the painter, was able to transform the old, unpainted door, and cracked, weathered trim into a look better than new. He also meticulously caulked, masked, primed, and painted the exterior siding, a new patio door, and interior areas with the same quality. He is a true professional.
Jeanette E.

Jeanette E.

National First Response was called to our home for various issues and Guy responded immediately within an hour. He corrected the plumbing issues and completed the job in a timely manner. I would highly recommend National First Response and a special shout to Guy for his professionalism and kindness. He was also asked to play Santa for this year's Christmas and responded with an Absolute YES!!
josh t.

josh t.

The longest part of the process was dealing with my insurance company. That part took 9 months to an entire year to finish. (They were patient and assisted us as we went through the claims process) Once the claim was approved. No contract, no hassle. Just sent them the cost to repair and they handled the rest.NFR was then able to get my roof done in 2 weeks replacing everything. The shingles, the metal roofing. And patching up the inside issues as well.I'm currently thinking of having their assistance again at my other house.
Allan S.

Allan S.

Since our first meeting the representatives from National First Response I have been completely satisfied with their personal interaction, professionalism and flexibility. Michael and Brenden worked well with us and their crew to get the best work done in a short amount of time. They were quick and cleaned up completely during the 2 days they were at my home on my roof. Jeff and Nicole worked patiently with me in getting their company paid. My roof looks great and the experience was efficient and pleasant. I will be happy to refer anyone to National First Responders.
Jeannie R.

Jeannie R.

National First Response is a 5 star company in our opinion. We had a flood in our home which wasnโ€™t discovered for 3 weeks since we were out of town. I called in a water restoration/mitigation company and was quite disappointed in their communication so decided not to use them for the rebuild. NFR was recommended to us and we hired them. Absolutely the best decision ever!! They kept me informed (long distance) of what was happening, sent me photoโ€™s & videoโ€™s along with phone calls to ease my mind. The work they did was just OUTSTANDING in quality, timely manner and the employees who did the work were at the top of their field of expertise. We are happily back in our home and so grateful for all who helped make it happen. Special thank you to Chris for going above and beyond for us. Jeannie Robinson
Marielaine C.

Marielaine C.

NFR Roofing Division Project manager Brandon Clayton and his experienced roofing crew, headed by Diego Trinidad, did an excellent job of replacing my roof after it sustained wind damage. Brandon was easy to work with, communicative and patient. Even though he was handling a lot of other jobs due to the monsoon, he always got back to me in a timely manner to answer any questions or concerns. Brandon was a huge asset, helping me to understand and negotiate the insurance claim process. Bottom Line: The work was professional and it was completed quickly, the roofers showed up on time, worked hard and well together, cleaned up after themselves; everybody was efficient and polite. Best of all, the contract I signed specified that NFR Roofing Division would do the work needed to replace my roof for the amount my insurance company authorized, and that my only cost would be my insurance deductible. They were true to their word. I couldnโ€™t be happier with my experience with Brandon Clayton at National First Response Roofing, and I love my roofing replacement!
Kris G.

Kris G.

We had a roof assessment done by NFR and were so pleased with their professional and thorough procedure. Turns out we donโ€™t need work done for several years most likely. I was very impressed how readily they shared that info, gave me a thumbs up on my current roof condition, and zero pressure for a sale. We will certainly be reaching out when we do need work and recommending them to friends in the meantime! Our friends had them replace their roof and had a great experience. Thanks, Grace, for very quick correspondence!
Marsha E.

Marsha E.

Excellent response time!
Mairet S.

Mairet S.

They are very helpful and quick. They deal with the insurance directly for me so I donโ€™t have to do that part.
Marsha J.

Marsha J.

Very pleased and happy with the work on my new roof by national first response. Would recommend them ,great job and with the help of Brendon and Nicole everything worked out great
Tim A.

Tim A.

My overall experience with NFR was very positive mainly because of the dedicated follow-up of Grace and Mike. The crew sent to do the work took longer than expected with some minor details not completed. When I called Grace she was excellent in her concern and diligent follow-up with me. When Mike came to inspect the work he made sure it was done right. Both Grace and Mike were a delight to work withโ€ฆ.if I had a company I would hire these two in a heart beat!
Patrick W.

Patrick W.

The whole team at National First Response are nothing short of incredible! I respect how they run the company with integrity, honesty, and respect for the customers and community. The Operations Manager Nicole is a boss! She has such a caring and professional attitude. She will be with you every step of the way to make the process so easy! This is the company to call for any roofing or solar needs!
Vicki U.

Vicki U.

National First Teams were great to work with. Very communicative all the way through the processes. Canโ€™t say enough good things about them! Kudos to everyone!!
Steve R.

Steve R.

The whole team was a pleasure to work with. Very flexible and helped me get my house sold on time. Absolutely would use them again if needed
Charlie V.

Charlie V.

These folks were a great help in getting our roof replaced after a hail storm. They identified the damage and helped through the entire process, including assisting with the insurance claim. Nicole was especially great at keeping the project moving and keeping me informed through the entire process. Thanks, everyone!
Marlene M.

Marlene M.

Alan, a professional and nice man, did an excellent job fixing a large hole in my living room ceiling. Drywall, texture, paint, all seamlessly match existing ceiling. Thanks!
Loren O.

Loren O.

National First Response made my first-ever roof replacement process very easy for me as a new homeowner. They were very patient and worked with me according to my schedule. Nicole is very sweet and helpful. Will definitely be using them in the future and will recommend them to friends and family.
Rhonda H.

Rhonda H.

Every employee we met went above and beyond in their job capacity to make sure we had the most up to date and safe replacement journey. My family will refer to them every time. Hands down the easiest construction job ever.
Joan S.

Joan S.

What a breath of fresh air Vinnie was. He was honest and kind and saved us a lot of money. It is so wonderful to find an honest, truly helpful company. Thank you, Vinnie.
Manuel E.

Manuel E.

Mike (my consultant with NFR) was this best. From our first meeting and all through the process. If your want to speak to a representative from NFR that has confidence, friendly and knowledge, Mike is your man. This company has the best workers, they do prompt work, clean up nice.I would gladly recommend them to my friends and family!!
Jeannie S.

Jeannie S.

Very nice professional people.
Richard S.

Richard S.

Steve A. Was great to watch him work!! He took his time and did a Dynamite Job. He explained stuff to me so that when I try, I'll have some tips he showed me while doing drywall. Great guy very friendly!
Rose K.

Rose K.

Great team of qualified professionals who are quick to respond and get the job done. Highly recommended for thorough, honest and reliable service.
Pilar H.

Pilar H.

Guy and Ricardo were amazing at remodeling my moms bathroom in her condo. They made it handicap accessible so now my mom feels safe and comfortable. It was such a blessing to have National First Response come to the rescue today!!
larry r.

larry r.

National First Response did an amazing job on the mitigation and repair work within our home as a result of a drain leak that created significant damage. They were very professional, extremely punctional, and the quality of work was outstanding. Would highly recommend them for any type of mitigation and home repair work requiring quality service. Thank you !!1
Janet R.

Janet R.

They were great to work with! They came out did the assessment, dealt with the insurance company and made everything as simple as possible to get the roof replaced! we were so nervous because the rain was coming the next day, but they reassured us that it would get done and it was what is done in record time! Would recommend them to anyone who needs a new roof! Thank you so much for the great job that you all did!
Jean A.

Jean A.

National First Response did an amazing job on my roof. I didnโ€™t had an idea of where to go or what to do, but they assisted me on every step of the process. They guided me on how to file the claim what to expect and even were present during the inspections to make sure the insurance pull through. They used the best materials, the workers and project managers were fast, clean, and constantly asked if I had any concerns. My whole roof was done in a couple of hours and the whole process was seamless. Thank you First Response and Nicole for helping me through something that can be so problematic and making it my easiest home improvement yet.
Virginia F.

Virginia F.

Great company! Roof looks great. We really like to thank Brandon Michel for doing such a good explaining and guiding us through the process. Jackie garcia was also great.
Steven C.

Steven C.

They were very responsive from the initial call to all work related to water damage (drywall, flooring, cabinet, painting). Project management and all workers were very professional and great with communication.

On Call 24/7 and Onsite within the hour.

We're Here to Help. Onsite valleywide within an hour. Outlying areas within 24 hours.

Let us handle the paperwork and insurance claim. Our restoration experts will restore your home or business and your peace of mind.ย 

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