Arizona's Premier Commercial Restoration Company

480-637-4358

480-637-4358

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Your Trusted Commercial Restoration Partner

Since 2008, National First Response has supported Arizona businesses, property managers, and institutions through water, fire, storm, and mold events. Our commercial teams are on call 24/7, with certified technicians and the equipment required for complex facilities.

Our first priority is stabilizing the property and creating a workable plan. We meet on-site, review conditions, set expectations, and then manage mitigation and reconstruction with consistent updates.

COMMERCIAL RESTORATION BUILT AROUND OPERATIONS

National First Response serves the Phoenix metro area with commercial restoration for offices, retail centers, restaurants, industrial facilities, multifamily housing, schools, healthcare spaces, hospitality, and public buildings.

Scheduling is handled with business continuity in mind. We coordinate work around business hours, tenant access, noise, and safety so daily operations can continue where conditions allow. Dry-in-place methods are used when possible to limit demolition and keep more of the building functional. If materials cannot be saved, we move to targeted removal and keep ownership informed at every step.

National First Response Can Restore and Rebuild Your Facility

1. Rapid Emergency Response

When your facility is hit by fire, water, or structural damage, every minute affects operations. Our commercial response team mobilizes right away to protect your property and reduce downtime.

2. Site Assessment and Stabilization

On arrival, we review affected areas, check for safety issues, and take immediate steps to stop active water, secure openings, and protect key assets.

3. Mitigation

We remove damaged materials, control moisture, eliminate contamination, and secure openings with board up and tarping when necessary. This prevents secondary loss and keeps your facility safe until repairs begin.

4. Restoration and Reconstruction

Once stabilized, our reconstruction team repairs interiors, systems, and finishes so your building can return to safe, normal operation with minimal business interruption.

INDUSTRIES WE SERVE

WHY ARIZONA BUSINESSES WORK WITH NATIONAL FIRST RESPONSE

24/7 commercial response

Commercial crews are available at all hours and can mobilize quickly for events that affect buildings, tenants, or operations

Operations-minded planning

Work is sequenced so you can keep critical functions running whenever conditions allow, instead of shutting down the entire property by default.

Experience with complex facilities

Teams are familiar with sprinkler systems, shared walls, multi-tenant layouts, loading areas, and building systems that are common in commercial and industrial properties.

Dedicated project leadership

A single project lead manages communication, schedules, and coordination with your internal team so you are not chasing updates from multiple vendors.

Insurance-ready documentation

We provide photos, scopes, and estimates in a format that supports the claims process and helps your carrier understand the loss.

Licensed, insured, and safety focused

Work is performed under proper licensing and insurance with attention to safety requirements for staff, tenants, and visitors.

See What Our Customers Are Saying

Michele B.

Michele B.

Wow - these guys are FANTASTIC! Excellent work ethic, super polite, CLEAN, professional, and the quality is superb!!!! Rick & Robert ROCKED repairing post storm damage -thanks for giving me my home back (even prettier than it started)!
William K.

William K.

National First Response has been amazing to work with on an insurance claim. My insurance was being very difficult to deal with and NFR, without much of my involvement thankfully, managed the whole process and fought for me all the way. The process took months but NFR never pressured me for payment until the insurance company paid. The work by NFR, both the mitigation and rebuild, was top quality. All the people I dealt with from management to dry-wallers Were very professional I would highly recommend, without hesitation, National First Response. A big thank you to Kayla, Christina, Matt and Vennie. I appreciate all the work you did on my behalf during a very difficult time for me.
Joseph M.

Joseph M.

My father was recently suffered a stroke and the the employees at national first response were understanding of the situation and very helpful . Brandon was very helpful and calmly explained the situation and the process . Good Job Thank you very much .
Jeanette E.

Jeanette E.

National First Response was called to our home for various issues and Guy responded immediately within an hour. He corrected the plumbing issues and completed the job in a timely manner. I would highly recommend National First Response and a special shout to Guy for his professionalism and kindness. He was also asked to play Santa for this year's Christmas and responded with an Absolute YES!!
Steven B.

Steven B.

I had a water leak coming into my bedroom floor from an unknown source. Two plumbers could not diagnose the source. National First was able to come up with a plan to find the leak. Under the window they opened up a section of the sheetrock of the wall beneath the window. Water was sprayed outside of the window and some leaks were verified coming in below the window. Apparently, a few weeks earlier I had a bad rain storm and the wind was forcing the rain to come in below the window. It was determined that the WINDOW SEAL had failed or that there was not one installed. The plan was to pull out the window, reseal the window, reinstall it, re-sheetrock the open space, repaint the room, re-stucco the outside wall around the window, and repaint the outside wall. The carpet and carpet pad were replaced. It took several weeks to coordinate different contractors to perform all the specialty work. I was very pleased with the craftmanship and detail the workers did on the whole project. The estimate for the repair was right on spot. I had a few extra expenses for work I requested to be done that was not in the original estimate. I would recommend National First for any job relating to home repair.
Devin C.

Devin C.

I had a fantastic experience with National First Response from start to finish. James was able to come out quickly for the inspection on short notice, which I really appreciated. Grace was incredibly communicative throughout the entire process, keeping me updated every step of the way. Once the job began, the crew moved fast, and their workmanship was outstanding. Mikey did a thorough walkthrough after the job was complete and explained all the extra steps they took to make sure my roof would last for years. The team left the place spotless, and the pricing was very competitive. On top of all that, it felt great to support a quality local business. Highly recommend!
Tim L.

Tim L.

National First Response did such an amazing job on my new roof! The old shingles were worn down and were recently damaged from a heavy windstorm. They practically worked a 12hr day in the scorching heat to reshingle the roof with wind resistant Timberline shingles. The workers were quick, polite, and were very respectful of my property ensuring there was no trash left behind after a thorough cleanup of the yard. As a bonus, the project manager offered to have the rotted sidepaneling replaced at an affordable cost. Could not recommend this company enough!
Diane L.

Diane L.

I'm a recent 84 year old widow and out of my "Flooding Tragedy" came the wonderful staff of NFR. They took over to coordinate, and provide guidance and support throughout the whole restoration. They negottiated with insurance to provide the best possible outcome and EVERYONE treated me with concern and respect and took the time to explain every detail. From demolition to the final painting, nothing was overlooked. They extended themselves far beyound all my expectations. They made it possible for me to return to a beautifully restored home without any glitches or stress. My thanks to Vinnie, Mitigation Mgr., Cody, Estimator, Nick & Saia, Water Mitigation, Andrew & Omar, Amazing Reconstruction, John & Tristan, Fabuloous painters, and to Matt, Project Mgr, who made everything work without fail. Thanks to an amazing company that really cares about the customer an treats you like family!!!!! Forever Gratefull, Diane Loven
Marsha E.

Marsha E.

Excellent response time!
Stacy T.

Stacy T.

This team was very timely, efficient and they were great at keeping us informed
Wayne W.

Wayne W.

We were very pleased with Eric's knowledge, follow-up on questions and diligence sourcing materials. Client satisfaction was a clear focus.
Mike

Mike

My journey having my roof replaced with National First Response was great! Everyone i worked with was excellent...I would definitely refer them to anyone
SKaplanTucson

SKaplanTucson

I am very impressed with National First Responseโ€™s roofing division. My roof replacement was covered by my home insurance company and I could not be happier with the professionalism of everyone I met or was involved with personally. My contact, Nicole Sullivan, who I only connected with virtually, kept me informed of the process every step of the way. Her cheerful and prompt response to my inquiries was refreshing. Brandon Velander, who came out after the roof was installed, was equally cheerful and professional. The crew that delivered the roofing materials and the crew that installed them were cheerful and professional as well. The attached photos are of the material being delivered. Iโ€™m very happy with this company and will definitely refer them to my friends.
jameel h.

jameel h.

Good customer service good worker work five star everything great thank you so much for everyone
Tracy W.

Tracy W.

**Review for National First Response Roofing** I recently had the pleasure of working with National First Response Roofing for a roofing project, and I couldn't be more satisfied with the results. From start to finish, the experience was fantastic! Grace was very through with her communication, keeping us on track and relaying information about the projects, our loan and completion. This really made us feel comfortable. The crew was incredibly consistent, completing the entire roofing project in just three days. Their efficiency did not compromise the quality of the work; in fact, it was remarkable. I was particularly impressed with Mikey, who sold the project. He was thorough in his approach, addressing all my questions and concerns with patience and expertise. His professionalism made it easy for me to trust him, which was a significant factor in our decision to choose National First Response Roofing. Overall, I highly recommend National First Response Roofing for anyone in need of roofing services. Their commitment to quality, punctuality, and customer satisfaction is truly commendable. Thank you, National, for an amazing experience!
Ernie B.

Ernie B.

At first I wasnโ€™t too sure when the two gentlemen approached me telling me about how theyโ€™d handled everything and Iโ€™d have a new roof. In the end I couldnโ€™t be happier, most I had to do was call the insurance. They handled everything from there after, Nicole stayed on top of keeping me informed. Once everything was approved, the crew took 2 days to strip roof and install new roof. Highly recommend giving them a call.
Linda O.

Linda O.

National First Response was very professional and effective from start to finish. They assisted in all aspects which left minimal work for us homeowners. The products used and the employees were excellent. I would recommend them and use them again in the future. Thank you!
Dora L.

Dora L.

NFR replaced my roof during a heat wave. The roofers were professional and worked diligently through the entire process. All my questions were addressed before, during and after. I would highly recommend NFR.
Allan S.

Allan S.

Since our first meeting the representatives from National First Response I have been completely satisfied with their personal interaction, professionalism and flexibility. Michael and Brenden worked well with us and their crew to get the best work done in a short amount of time. They were quick and cleaned up completely during the 2 days they were at my home on my roof. Jeff and Nicole worked patiently with me in getting their company paid. My roof looks great and the experience was efficient and pleasant. I will be happy to refer anyone to National First Responders.
charles r.

charles r.

Everybody at National first response has been awesome from beginning to end. They worked with my insurance company through the whole process to make sure I got what I needed to get my roof back in shape. Nicole in the office kept me informed through the whole process. The roofers were outstanding and did a fantastic job. That thanks to Greg for getting everything started.I would give more than 5 stars if I could.
Carlos C.

Carlos C.

We hired National First Response for our new roof install, and glad we did. They have a good team of project managers, and install team. Diego and his crew are top notch.
Dave G.

Dave G.

Grace was great with her follow up and service!
Virginia S.

Virginia S.

What a refreshing experience after having a disappointing and expensive experience with another roofer. These guys were First Class. From Price, to Promptness, to Professionalism, Everything when as Promised. And my roof was a mess. The clean up was also amazing. Brandon, the Project Manager took care of everything so I was extremely happy with the job and the guarantee on workmanship. (10 years) Thanks to all involved .
Patrick H.

Patrick H.

Extremely responsive...answered all questions in a timely manner...the estimator I had, Cody, was fantastic to work with and even after his estimate he stayed in communication throughout the entire process...If I ever have any issues arise or someone asks for my recommendation I will tell them to call National First Response
Manuel E.

Manuel E.

Mike (my consultant with NFR) was this best. From our first meeting and all through the process. If your want to speak to a representative from NFR that has confidence, friendly and knowledge, Mike is your man. This company has the best workers, they do prompt work, clean up nice.I would gladly recommend them to my friends and family!!
Anyelo A.

Anyelo A.

National First Response came knocking on our door last year they were really polite and professional. Nicole Sullivan keep in touch with us throughout the process explaining everything step by step, she guide us and explaining what options we had. Thank you for everything.
Kelly H.

Kelly H.

Honest, reliable, quick! They work with you to make sure you get what you need from your insurance companies. The software their clients can access to track claims is incredible. They will not disappoint!
Bill E.

Bill E.

I was pleased with James Lugo of the roofing division in getting or roof replaced in a timely manner. The crew who did the replacement were friendly and courteous and cleaned up after each day. Overall we are pleased with our results. Bill Eaton
Janet R.

Janet R.

They were great to work with! They came out did the assessment, dealt with the insurance company and made everything as simple as possible to get the roof replaced! we were so nervous because the rain was coming the next day, but they reassured us that it would get done and it was what is done in record time! Would recommend them to anyone who needs a new roof! Thank you so much for the great job that you all did!
Jeannie S.

Jeannie S.

Very nice professional people.

On Call 24/7 and Onsite within the hour.

We're Here to Help. Onsite valleywide within an hour. Outlying areas within 24 hours.

Let us handle the paperwork and insurance claim. Our restoration experts will restore your home or business and your peace of mind.ย 

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