Arizona's Premier Commercial Restoration Company

480-637-4358

480-637-4358

GET HELP 24/7
ONSITE WITHIN THE HOUR

Your Trusted Commercial Restoration Partner

Since 2008, National First Response has supported Arizona businesses, property managers, and institutions through water, fire, storm, and mold events. Our commercial teams are on call 24/7, with certified technicians and the equipment required for complex facilities.

Our first priority is stabilizing the property and creating a workable plan. We meet on-site, review conditions, set expectations, and then manage mitigation and reconstruction with consistent updates.

COMMERCIAL RESTORATION BUILT AROUND OPERATIONS

National First Response serves the Phoenix metro area with commercial restoration for offices, retail centers, restaurants, industrial facilities, multifamily housing, schools, healthcare spaces, hospitality, and public buildings.

Scheduling is handled with business continuity in mind. We coordinate work around business hours, tenant access, noise, and safety so daily operations can continue where conditions allow. Dry-in-place methods are used when possible to limit demolition and keep more of the building functional. If materials cannot be saved, we move to targeted removal and keep ownership informed at every step.

National First Response Can Restore and Rebuild Your Facility

1. Rapid Emergency Response

When your facility is hit by fire, water, or structural damage, every minute affects operations. Our commercial response team mobilizes right away to protect your property and reduce downtime.

2. Site Assessment and Stabilization

On arrival, we review affected areas, check for safety issues, and take immediate steps to stop active water, secure openings, and protect key assets.

3. Mitigation

We remove damaged materials, control moisture, eliminate contamination, and secure openings with board up and tarping when necessary. This prevents secondary loss and keeps your facility safe until repairs begin.

4. Restoration and Reconstruction

Once stabilized, our reconstruction team repairs interiors, systems, and finishes so your building can return to safe, normal operation with minimal business interruption.

INDUSTRIES WE SERVE

WHY ARIZONA BUSINESSES WORK WITH NATIONAL FIRST RESPONSE

24/7 commercial response

Commercial crews are available at all hours and can mobilize quickly for events that affect buildings, tenants, or operations

Operations-minded planning

Work is sequenced so you can keep critical functions running whenever conditions allow, instead of shutting down the entire property by default.

Experience with complex facilities

Teams are familiar with sprinkler systems, shared walls, multi-tenant layouts, loading areas, and building systems that are common in commercial and industrial properties.

Dedicated project leadership

A single project lead manages communication, schedules, and coordination with your internal team so you are not chasing updates from multiple vendors.

Insurance-ready documentation

We provide photos, scopes, and estimates in a format that supports the claims process and helps your carrier understand the loss.

Licensed, insured, and safety focused

Work is performed under proper licensing and insurance with attention to safety requirements for staff, tenants, and visitors.

See What Our Customers Are Saying

Vicki U.

Vicki U.

National First Teams were great to work with. Very communicative all the way through the processes. Canโ€™t say enough good things about them! Kudos to everyone!!
Paul W.

Paul W.

National First Response did quality work in a timely manner and Grace Bernard the project coordinator who helped us was an absolute joy to work with. She made sure we were well informed throughout the entire process explaining how the everything worked and what our options were. As well as answering any questions we had promptly. It was such a a load of our shoulders. She took a potentially nebulous and stressful situation and made it pleasant. I highly recommend working with National First Response!
Ryan M.

Ryan M.

Between, Jay, Seth, Grace and Jackie, they got it done! I recommend this company to anyone and everyone! Trying to get my insurance company to approve me for a new roof after many storms for the past 4 years, Seth swore if he didnโ€™t get the roof repaired, he would become a life guard. I think itโ€™s safe to say he is still a roofer lol. I got updates every single week keeping me in the know and I appropriated every text, email and call I got so I was always in the loop! If you need a roof give these guys a call!
Mike M.

Mike M.

National First Response is one of the very best companies I've dealt with in the construction industry. From the very beginning, Michael as project manager was helpful, communicated frequently and effectively during the project. Michael helped me understand the complexity of making an insurance claim for the storm damage my house incurred. I would like to him give him and his company more than five stars.
Loren O.

Loren O.

National First Response made my first-ever roof replacement process very easy for me as a new homeowner. They were very patient and worked with me according to my schedule. Nicole is very sweet and helpful. Will definitely be using them in the future and will recommend them to friends and family.
Laura G.

Laura G.

I just can't find the words to express my gratitude for this incredible company! I had a water leak problem that went into my walls and onto my carpets in my basement, being a widow I was in panic mode ! Chris Owens and his awesome team from National First Response, reassured me they would take care of me , and I was not to worry! What a blessing when in a little over a week, with the most professional, hardworking, thoughtful men, my basement is more beautiful then I could have ever imagined ! Chris was right, when he took over, my anxiety and problems were gone ! I want everyone to know how happy and blessed I feel ! Thank you with all my heart! Laura Gunnell
David B.

David B.

Love working with Guy, Eric, and Chris this company is top notch. Definitely reccomend them for any job.
Taylor G.

Taylor G.

Guy and Eric are our favorite customers. Very loyal and we love working with them!
Kelly H.

Kelly H.

Honest, reliable, quick! They work with you to make sure you get what you need from your insurance companies. The software their clients can access to track claims is incredible. They will not disappoint!
Phil P.

Phil P.

Chris and his crew were outstanding resources in helping to restore our son's home following a fire. While another company did the major clean-up and clearing out the charred materials, Chris and his crew performed the vast majority of the rebuild - and we wish we had given the entire project to them. We loved working with Chris and his crew, the communication was excellent, they came in on budget and they did a fantastic job. Thanks to all the staff of National First Response that worked on our project
Robin F.

Robin F.

Very professional. Kayla is the best. She answered ALL my questions. I had an emergency flooding and they NFR team was at my door a little over 60 minutes just like kayla said they would. I will recommend National First Response to my family and friends.
Stephanie F.

Stephanie F.

Thank you Guy for the beautiful new shelves in my closet I now have a place for all my shoes
Tammi D.

Tammi D.

My Mom met Preston from First Response at a Home and Garden Show in Phx. She was telling him about my roof situation. He told her not to worry, that they would take care of me. Preston came over and was so nice. Long story short, thanks to everyone who helped my claim, I now have a new roof. Nicole Sullivan was at the end of everything and helped push everything through. She was so kind and patient with me. The roofers were also very professional and did an excellent job. I would give them 100 stars but their work, kindness, persistence and professionalism all speak for themselves. Thank you to everyone for everything you did to help me out! YAY FIRST RESPONSE ROOFING!!!!
Suzanne P.

Suzanne P.

I worked with Nicole and her customer service was AMAZING! She was super friendly, informative and answered all of my questions. She made the process so smooth and easy!! Definitely a customer for life.
Mike

Mike

My journey having my roof replaced with National First Response was great! Everyone i worked with was excellent...I would definitely refer them to anyone
Patrick S.

Patrick S.

Excellent customer service. Great communication. Did an excellent job on our roof. Checked in every step of the way. Couldnโ€™t ask for a better company to get the work done. Extremely happy with this company and the results.
sanders19742003

sanders19742003

Found NFR to be very helpful during the entire process of having my roof replaced as a result of storm damage. I found the whole operation to be well run, up front and honest with no surprises. Thanks to Nicole for always returning my calls when I had a question about the process!
4 K.

4 K.

Very easy company to work with. They made the process easy and quick..Brandon was great! He was very professional, friendly and helpful. Highly recommend this company. And I love my new roof!
Somny

Somny

They did an amazing job on our roof and with the water mitigation. Great customer service and super fast response time! I highly recommend them.
Joe P.

Joe P.

Very helpful all though the process
Sarah K.

Sarah K.

We had a drain pipe leak in out upstairs bathroom and extensive damage. We could not have asked for better service from Eric and Jeremy. They were fast and attentive and supportive during the whole process.
Teresa N.

Teresa N.

You guys did an amazing job in my master bathroom.
SKaplanTucson

SKaplanTucson

I am very impressed with National First Responseโ€™s roofing division. My roof replacement was covered by my home insurance company and I could not be happier with the professionalism of everyone I met or was involved with personally. My contact, Nicole Sullivan, who I only connected with virtually, kept me informed of the process every step of the way. Her cheerful and prompt response to my inquiries was refreshing. Brandon Velander, who came out after the roof was installed, was equally cheerful and professional. The crew that delivered the roofing materials and the crew that installed them were cheerful and professional as well. The attached photos are of the material being delivered. Iโ€™m very happy with this company and will definitely refer them to my friends.
Shelby D.

Shelby D.

Man where to start, this company not only completed exceptional work but really went above and beyond. Eric was so easy to communicate with and got right back to me. My 89 year old grandmothers door was damaged due to a storm and they installed a new door in 1.5 hours with a new frame. They even came the next day to complete the work. The results are amazing and now I will not have to worry if she is safe at her home. I would recommend them to everyone and anyone. Thanks for everything!
mjt9991

mjt9991

NFR Roofing helped with my wind damage and assisted the claims adjuster with the claim. Kyle was the project manager that helped out and was very helpful from start to finish. Can't say enough good things about my experience with this company and Kyle. Their crew came out and took only one day to complete and did a great job. Would recommend to all needing help on a new roof.
Rose R.

Rose R.

Nicole is such an amazing person, her dedication, professionalism and representation of the Company is outstanding. Nicole always made sure that we were informed and kept in the loop every step of the way. Thank you, The Rodriguez family
Chris L.

Chris L.

We had our roof replaced by National First Response and it turned out fantastic! Even better than the work was the process itself. National First Response was incredible easy to work with every step of the way. A big thank you to Nicole for helping us coordinate all the details and working with our insurance and contractors, she made getting our new roof a breeze! 5 stars and then some ๐Ÿ™‚
Clyde S.

Clyde S.

We needed work done in our home to mainly make it more suitable for wheel chair access. Project manager Randy took full charge and supervised a plan that showed his professionalism and understanding. Craftsmen Adam and Cricket executed a variety of projects with admirable skill and adaptability. The quality results made it all a very worthwhile experience.
Allan S.

Allan S.

Since our first meeting the representatives from National First Response I have been completely satisfied with their personal interaction, professionalism and flexibility. Michael and Brenden worked well with us and their crew to get the best work done in a short amount of time. They were quick and cleaned up completely during the 2 days they were at my home on my roof. Jeff and Nicole worked patiently with me in getting their company paid. My roof looks great and the experience was efficient and pleasant. I will be happy to refer anyone to National First Responders.
BadAssToys

BadAssToys

Great work, friendly staff very timely.

On Call 24/7 and Onsite within the hour.

We're Here to Help. Onsite valleywide within an hour. Outlying areas within 24 hours.

Let us handle the paperwork and insurance claim. Our restoration experts will restore your home or business and your peace of mind.ย 

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