Arizona's Premier Commercial Restoration Company

480-637-4358

480-637-4358

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Your Trusted Commercial Restoration Partner

Since 2008, National First Response has supported Arizona businesses, property managers, and institutions through water, fire, storm, and mold events. Our commercial teams are on call 24/7, with certified technicians and the equipment required for complex facilities.

Our first priority is stabilizing the property and creating a workable plan. We meet on-site, review conditions, set expectations, and then manage mitigation and reconstruction with consistent updates.

COMMERCIAL RESTORATION BUILT AROUND OPERATIONS

National First Response serves the Phoenix metro area with commercial restoration for offices, retail centers, restaurants, industrial facilities, multifamily housing, schools, healthcare spaces, hospitality, and public buildings.

Scheduling is handled with business continuity in mind. We coordinate work around business hours, tenant access, noise, and safety so daily operations can continue where conditions allow. Dry-in-place methods are used when possible to limit demolition and keep more of the building functional. If materials cannot be saved, we move to targeted removal and keep ownership informed at every step.

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WHY ARIZONA BUSINESSES WORK WITH NATIONAL FIRST RESPONSE

24/7 commercial response

Commercial crews are available at all hours and can mobilize quickly for events that affect buildings, tenants, or operations

Operations-minded planning

Work is sequenced so you can keep critical functions running whenever conditions allow, instead of shutting down the entire property by default.

Experience with complex facilities

Teams are familiar with sprinkler systems, shared walls, multi-tenant layouts, loading areas, and building systems that are common in commercial and industrial properties.

Dedicated project leadership

A single project lead manages communication, schedules, and coordination with your internal team so you are not chasing updates from multiple vendors.

Insurance-ready documentation

We provide photos, scopes, and estimates in a format that supports the claims process and helps your carrier understand the loss.

Licensed, insured, and safety focused

Work is performed under proper licensing and insurance with attention to safety requirements for staff, tenants, and visitors.

INDUSTRIES WE SERVE

OUR COMMERCIAL RESTORATION PROCESS

1. Initial contact and dispatch

You call the commercial emergency line. A response team is assigned and briefed on the type of loss and the property.

2. Site assessment and stabilization

On arrival, we review affected areas, check for safety issues, and take immediate steps to stop active water, secure openings, and protect key assets.

3. Mitigation and dry-in-place work

Teams remove standing water, set up drying and dehumidification, clean affected areas, and apply dry in place methods where conditions support it. If materials cannot be saved, we plan targeted removal and communicate that clearly.

4. Repairs and reconstruction

Once the structure is stable and dry, our contractor services handle repairs to interiors, finishes, and building systems so the space is ready for normal use again.

See What Our Customers Are Saying

Andrea M.

Andrea M.

Found this company on the Heros for Hire group. Though they are not firefighters, they responded quickly and their team handled my remodel with amazing speed and high quality work. They worked with my schedule and were reasonably priced for the work I had done. I'll definitely use them again for future projects.
Rebecca B.

Rebecca B.

We had NFR do a bathroom remodel for us. Their team was professional, courteous and did top notch work. They used a couple of subs (tile, custom vanity, shower glass) and they were also professional and courteous, and timely. The project included demo-ing a shower to enlarge it, installing new tile and glass walls. They also installed a new vanity and linen closet, tiled the floors, and installed a barn door. NFR was very patient with our process, and allowed us to add tiling the master bedroom and closet to match. We even had a kitchen pantry add-on to the scope. Eric Walters, our construction supervisor, was communicative and creative with problem solving. Here's a pic mid-stream, although its hard to do the work justice with a picture.
Matt M.

Matt M.

Really great customer service and final product. Took the time to prepare and plan the job beforehand. Then the crew finished my 1000sf house in one day. Clean and beautiful results.
Shawn S.

Shawn S.

Fast fair and professional
Marsha J.

Marsha J.

Very pleased and happy with the work on my new roof by national first response. Would recommend them ,great job and with the help of Brendon and Nicole everything worked out great
Deb Y.

Deb Y.

Omar came to my home to install new floors after a flood, he was very professional and patient with all my questions. In my older home nothing is straight, when something didn't fit as it should he figured it out a way to solve the issue without sacrificing the look of the home. Highly recommend Omar if you are given an option to pick your crew.
Maria P.

Maria P.

Highly recommend this roofing company to anyone looking for a roofing contractor! Nicole was very attentive and helpful on any questions I had, always called with updates. Brandon Michael was my project manager and he was awesome! Very friendly.
Jeannie R.

Jeannie R.

National First Response is a 5 star company in our opinion. We had a flood in our home which wasnโ€™t discovered for 3 weeks since we were out of town. I called in a water restoration/mitigation company and was quite disappointed in their communication so decided not to use them for the rebuild. NFR was recommended to us and we hired them. Absolutely the best decision ever!! They kept me informed (long distance) of what was happening, sent me photoโ€™s & videoโ€™s along with phone calls to ease my mind. The work they did was just OUTSTANDING in quality, timely manner and the employees who did the work were at the top of their field of expertise. We are happily back in our home and so grateful for all who helped make it happen. Special thank you to Chris for going above and beyond for us. Jeannie Robinson
Tammi D.

Tammi D.

My Mom met Preston from First Response at a Home and Garden Show in Phx. She was telling him about my roof situation. He told her not to worry, that they would take care of me. Preston came over and was so nice. Long story short, thanks to everyone who helped my claim, I now have a new roof. Nicole Sullivan was at the end of everything and helped push everything through. She was so kind and patient with me. The roofers were also very professional and did an excellent job. I would give them 100 stars but their work, kindness, persistence and professionalism all speak for themselves. Thank you to everyone for everything you did to help me out! YAY FIRST RESPONSE ROOFING!!!!
Helen &.

Helen &.

Had a roof replaced. They were courteous and worked hard. After the replacement was completed, they cleaned up and did an excellent job.
Joseph M.

Joseph M.

My father was recently suffered a stroke and the the employees at national first response were understanding of the situation and very helpful . Brandon was very helpful and calmly explained the situation and the process . Good Job Thank you very much .
Catherine G.

Catherine G.

The roofing team was expert in making my new roof a reality! (And in making it ready for solar panels.). The repairing and restoring water-damaged area team's work inside my house was professional and expert! Thank you for such awesome service and such pleasant results!
Dance F.

Dance F.

Chris and his crew at National First Response are top notch. Our family lost our home in January due to a fire, and Chris was there from day one to help us restore it to an even more beautiful place to live. He and his men are detailed, honest, and very easy to work with, which made it much easier for me during such a challenging time. I can't say enough about Chris and his immaculate work ethic-it made all the difference in my experience. Thank you National First Response-you are THE BEST!
KoKo C.

KoKo C.

Amazing roof! Amazing company! James and Grace are knowledgeable and awesome.
William K.

William K.

National First Response has been amazing to work with on an insurance claim. My insurance was being very difficult to deal with and NFR, without much of my involvement thankfully, managed the whole process and fought for me all the way. The process took months but NFR never pressured me for payment until the insurance company paid. The work by NFR, both the mitigation and rebuild, was top quality. All the people I dealt with from management to dry-wallers Were very professional I would highly recommend, without hesitation, National First Response. A big thank you to Kayla, Christina, Matt and Vennie. I appreciate all the work you did on my behalf during a very difficult time for me.
CaSandra C.

CaSandra C.

What a great company to have worked with! After the storm, they were quick to come and help me out. Unlike other companies who were giving me a wait time of a week to just have someone inspect the roof. Michael was very helpful in answering my questions and making sure everything got done correctly. I would recommend to all my family in friends!
John P.

John P.

Highly recommend National First Response! Post a sewage and water backup they came in and repaired our bathroom and did a great job. Everything looks new and weโ€™re very happy. They were on time, professional and made sure it was perfect
Patrick S.

Patrick S.

Excellent customer service. Great communication. Did an excellent job on our roof. Checked in every step of the way. Couldnโ€™t ask for a better company to get the work done. Extremely happy with this company and the results.
Andrea W.

Andrea W.

Our project was well coordinated and ran very smoothly. Communication with the company representative Grace was exceptional.
Jeremy T.

Jeremy T.

BRAVO to the management and staff of National First Response! After a fire in our garage in October which caused upwards of 40,000.00 in damage - thankfully, our Insurance Company sent National First Response to the rescue! These guy's are truly a Class Act - They were very thorough, and went over every step in the recovery process in detail. With all of the employees in and out of our home while we were displaced, and not one item "walked off" our property, we always got a good feeling with everyone we came in contact with everyone was stellar, but a special thanks to Chris, Guy, and Vinnie for going the extra mile! After all the repairs were complete including complete renovation of the garage, and 1 bedroom, and serious restoration to two more bedrooms, paint carpet drywall water heater and the list goes on and on ... we were back in our home in under two months. If your looking for an honest hard working restoration company, that will do the job the way you would yourself, look no further.
Sharmen R.

Sharmen R.

These guys are wonderful. They are quick, responsive and nice. I refer them to my clients all the time and they never disappoint.
Tony

Tony

Great experience! From the get go the First Response team was super communicative, they made sure all aspects of the project were aligned and being handled properly. The Ops manager, Nicole and her staff were communicating with me weekly and throughout the process of the installation. The installation team was amazing, very knowledgeable, professional and thorough. They made sure the property was kept clean and maintained, they cleaned up after installation and made sure everything was right before they completed. These guys are pro level and on point 100%. Highly recommend this company for roofingโ€ฆ!
Mike

Mike

My journey having my roof replaced with National First Response was great! Everyone i worked with was excellent...I would definitely refer them to anyone
Rose K.

Rose K.

Great team of qualified professionals who are quick to respond and get the job done. Highly recommended for thorough, honest and reliable service.
Carlos C.

Carlos C.

We hired National First Response for our new roof install, and glad we did. They have a good team of project managers, and install team. Diego and his crew are top notch.
Taylor G.

Taylor G.

Guy and Eric are our favorite customers. Very loyal and we love working with them!
Kelly L.

Kelly L.

Filed a storm damage claim for my roof on 9/6, had a new roof done on 9/19. Great Company, quick and responsive. Made the whole process stress free. HIGHLY recommend!
Collin C.

Collin C.

NFR helped me every step of the way! I had bad storm damage on my roof and they worked with my insurance to get everything taken care of. It was a hassle free process for me and my family.
Steven C.

Steven C.

I am terrible with names, but Nicole, Mikey and all the rest of the folks at NFR were a pleasure to deal with. The crew showed up around 7am and they stripped my roof to the deck and finished applying the new roof by 5pm. They cleaned up all the debris including nails and the roof looks great! They worked with my insurance Co. to ensure all damage was identified and all repairs were approved up front.Highly recommended if you are looking to replace your roof.
Nathan P.

Nathan P.

Everything was great about our experience with National First Response. Grace Berand was excellent in communicating about the process and staying in touch with us throughout the entire job. Brandon did a great job in overseeing the work crews and in the final inspection. The entire process from the first estimate through to the very end was very smooth. We felt a sense of calmness, but, also, a sense of professionalism and are very proud of how our roof looks with the job that was done. I would recommend this entire team for getting a job done in a timely manner, in a professional way, smoothly, without hitches and we found them to be extremely trustworthy through the whole process. We will not hesitate to recommend this company to all our friends and neighbors who might be in need of their services. All questions that we had were answered and addressed.

On Call 24/7 and Onsite within the hour.

We're Here to Help. Onsite valleywide within an hour. Outlying areas within 24 hours.

Let us handle the paperwork and insurance claim. Our restoration experts will restore your home or business and your peace of mind.ย 

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