Arizona's Premier Commercial Restoration Company

480-637-4358

480-637-4358

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Your Trusted Commercial Restoration Partner

Since 2008, National First Response has supported Arizona businesses, property managers, and institutions through water, fire, storm, and mold events. Our commercial teams are on call 24/7, with certified technicians and the equipment required for complex facilities.

Our first priority is stabilizing the property and creating a workable plan. We meet on-site, review conditions, set expectations, and then manage mitigation and reconstruction with consistent updates.

COMMERCIAL RESTORATION BUILT AROUND OPERATIONS

National First Response serves the Phoenix metro area with commercial restoration for offices, retail centers, restaurants, industrial facilities, multifamily housing, schools, healthcare spaces, hospitality, and public buildings.

Scheduling is handled with business continuity in mind. We coordinate work around business hours, tenant access, noise, and safety so daily operations can continue where conditions allow. Dry-in-place methods are used when possible to limit demolition and keep more of the building functional. If materials cannot be saved, we move to targeted removal and keep ownership informed at every step.

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WHY ARIZONA BUSINESSES WORK WITH NATIONAL FIRST RESPONSE

24/7 commercial response

Commercial crews are available at all hours and can mobilize quickly for events that affect buildings, tenants, or operations

Operations-minded planning

Work is sequenced so you can keep critical functions running whenever conditions allow, instead of shutting down the entire property by default.

Experience with complex facilities

Teams are familiar with sprinkler systems, shared walls, multi-tenant layouts, loading areas, and building systems that are common in commercial and industrial properties.

Dedicated project leadership

A single project lead manages communication, schedules, and coordination with your internal team so you are not chasing updates from multiple vendors.

Insurance-ready documentation

We provide photos, scopes, and estimates in a format that supports the claims process and helps your carrier understand the loss.

Licensed, insured, and safety focused

Work is performed under proper licensing and insurance with attention to safety requirements for staff, tenants, and visitors.

INDUSTRIES WE SERVE

OUR COMMERCIAL RESTORATION PROCESS

1. Initial contact and dispatch

You call the commercial emergency line. A response team is assigned and briefed on the type of loss and the property.

2. Site assessment and stabilization

On arrival, we review affected areas, check for safety issues, and take immediate steps to stop active water, secure openings, and protect key assets.

3. Mitigation and dry-in-place work

Teams remove standing water, set up drying and dehumidification, clean affected areas, and apply dry in place methods where conditions support it. If materials cannot be saved, we plan targeted removal and communicate that clearly.

4. Repairs and reconstruction

Once the structure is stable and dry, our contractor services handle repairs to interiors, finishes, and building systems so the space is ready for normal use again.

See What Our Customers Are Saying

Donna S.

Donna S.

roof replacement, excellent work professional..
Ed M.

Ed M.

Excellent fast no hassle service will recommend to all friends and family.
Patrick W.

Patrick W.

The whole team at National First Response are nothing short of incredible! I respect how they run the company with integrity, honesty, and respect for the customers and community. The Operations Manager Nicole is a boss! She has such a caring and professional attitude. She will be with you every step of the way to make the process so easy! This is the company to call for any roofing or solar needs!
Bill E.

Bill E.

I was pleased with James Lugo of the roofing division in getting or roof replaced in a timely manner. The crew who did the replacement were friendly and courteous and cleaned up after each day. Overall we are pleased with our results. Bill Eaton
Tawni G.

Tawni G.

I am the senior pastor of First Christian Church of Mesa. We had an incredible experience working with National First Response. They were our roofing contractor for an insurance claim, and their team went above and beyond in every way. They tirelessly advocated for us with the insurance company, performed excellent work, and were always responsive to our questions and needs. But thatโ€™s not all! Towards the end of our roof claim, we had a car crash into the front of our building, causing extensive damage. National First Response had a crew on-site within a couple of hours, quickly clearing debris and guiding us through the entire process. This was an extensive project involving multiple trades, all of which were professionally coordinated and managed. We canโ€™t thank National First Response enough for their responsiveness, professionalism, and dedication. Kudos to the entire team for being amazing in every way imaginable!!! Highly recommend!!!
Larry D.

Larry D.

Excellent. Technicians are experienced and take pride in their work.
CaSandra C.

CaSandra C.

What a great company to have worked with! After the storm, they were quick to come and help me out. Unlike other companies who were giving me a wait time of a week to just have someone inspect the roof. Michael was very helpful in answering my questions and making sure everything got done correctly. I would recommend to all my family in friends!
Marlene M.

Marlene M.

Alan, a professional and nice man, did an excellent job fixing a large hole in my living room ceiling. Drywall, texture, paint, all seamlessly match existing ceiling. Thanks!
Mark B.

Mark B.

Great service. We had a slow water leak inside the kitchen wall that slowly created a big mess. National First Response showed up on time and did a great job getting it cleaned up and dried out. We highly recommend them.
Mike M.

Mike M.

National First Response is one of the very best companies I've dealt with in the construction industry. From the very beginning, Michael as project manager was helpful, communicated frequently and effectively during the project. Michael helped me understand the complexity of making an insurance claim for the storm damage my house incurred. I would like to him give him and his company more than five stars.
Patricia B.

Patricia B.

Seems like a very well run company. Eric and Chris were extremely helpful in helping us with our countertop.
Catherine T.

Catherine T.

Had a great experience with the replacement of our roof with Preston. National First Response worked with our insurance and they dealt with getting the approvals and quickly installed the roof once it was approved. The workers who installed the roof were very skilled and professional. I would definitely recommend this company.
Chris L.

Chris L.

We had our roof replaced by National First Response and it turned out fantastic! Even better than the work was the process itself. National First Response was incredible easy to work with every step of the way. A big thank you to Nicole for helping us coordinate all the details and working with our insurance and contractors, she made getting our new roof a breeze! 5 stars and then some ๐Ÿ™‚
Pamela N.

Pamela N.

National First Response: Exceptional Rebuilders After a Devastating Fire Our experience with National First Response was truly exceptional. After our home was devastated by a fire, they not only rebuilt it beautifully but also restored our faith in the construction industry. Chris and Eric, our contractors, were trustworthy, timely, and maintained excellent communication throughout the entire process. They took over from a previous contractor who had done a horrible job and turned things around quickly and impressively. What set them apart was not just their professionalism but also their kindness and compassion during a difficult time. They treated us like family, ensuring we were comfortable with every decision. Our house now looks amazing, thanks to their meticulous craftsmanship. We wholeheartedly recommend National First Response to anyone in need of home construction or renovation โ€“ they are the epitome of what exceptional contractors should be. Thank you, Chris, Eric, and the entire team at National First Response, for giving us not just a rebuilt home but a fresh start filled with gratitude.
Lucero C.

Lucero C.

Armando with National First Response was great to work with, knowledgeable, and helped us through the whole claims process when doing our roof. Would definitely recommend.
4 K.

4 K.

Very easy company to work with. They made the process easy and quick..Brandon was great! He was very professional, friendly and helpful. Highly recommend this company. And I love my new roof!
Lucinda H.

Lucinda H.

This was a wonderful experience, working with National First Response. From the first day of inspection to the final day of having my roof installed, it was less than one month. Great service! Thank you so much. Nicole was very quick to respond every time. 5 stars โญ๏ธ
Tony

Tony

Great experience! From the get go the First Response team was super communicative, they made sure all aspects of the project were aligned and being handled properly. The Ops manager, Nicole and her staff were communicating with me weekly and throughout the process of the installation. The installation team was amazing, very knowledgeable, professional and thorough. They made sure the property was kept clean and maintained, they cleaned up after installation and made sure everything was right before they completed. These guys are pro level and on point 100%. Highly recommend this company for roofingโ€ฆ!
Ernie B.

Ernie B.

At first I wasnโ€™t too sure when the two gentlemen approached me telling me about how theyโ€™d handled everything and Iโ€™d have a new roof. In the end I couldnโ€™t be happier, most I had to do was call the insurance. They handled everything from there after, Nicole stayed on top of keeping me informed. Once everything was approved, the crew took 2 days to strip roof and install new roof. Highly recommend giving them a call.
Janet R.

Janet R.

They were great to work with! They came out did the assessment, dealt with the insurance company and made everything as simple as possible to get the roof replaced! we were so nervous because the rain was coming the next day, but they reassured us that it would get done and it was what is done in record time! Would recommend them to anyone who needs a new roof! Thank you so much for the great job that you all did!
Heather O.

Heather O.

NFR staff and employees are very friendly and professional. They provided a quality repair done in a timely manner. I will refer them to everyone I know!
Monica S.

Monica S.

First Response came out when a water heater pipe failed in the wall between the bathroom and bedroom of my brother's condo. They did a great job of helping me with the insurance coverage and repairs. They had to take out the wall right down to the studs. They put everything back even better than it was in the first place. I went on to make other repairs to the condo using them beyond the water damage and they met my expectations 100%. Their pricing is reasonable and it saved me a lot of time and trouble not having to find a painter, carpet installer and electrician. Thank you Brandi, Christina and Cory!
Phil P.

Phil P.

Chris and his crew were outstanding resources in helping to restore our son's home following a fire. While another company did the major clean-up and clearing out the charred materials, Chris and his crew performed the vast majority of the rebuild - and we wish we had given the entire project to them. We loved working with Chris and his crew, the communication was excellent, they came in on budget and they did a fantastic job. Thanks to all the staff of National First Response that worked on our project
Lori N.

Lori N.

Very professional and transparent. Kept us informed at all times.
jayne f.

jayne f.

They arrived on time they were very polite and very considerate. They also cleaned up. My backyard. Better than I had it thank you so much First Response.
Michael G.

Michael G.

This is the best roofing company there is. They go out of their way to get your insurance company to pay for your roof replacement. They work with you when other companies give up right away.
James S.

James S.

The entire First Response team was both professional and educational in their repair of my water heater problem. My unit 'blew' and the team responded with quick service and repair of the damaged area...advising me of the process every step of the way......and they we always on time. They wore their masks, as expected, and did a complete and thorough job. Nicely done!!!
Somny

Somny

They did an amazing job on our roof and with the water mitigation. Great customer service and super fast response time! I highly recommend them.
Jose M.

Jose M.

Very fast company reliable and very professional. I will recommend to all my friends and family
Nadaa T.

Nadaa T.

Definitely five stars from me. These guys and gals were very professional and did a great job on the repair work. You canโ€™t tell there was ever any damage! And they responsive and polite. I would use them again and recommend them to others.

On Call 24/7 and Onsite within the hour.

We're Here to Help. Onsite valleywide within an hour. Outlying areas within 24 hours.

Let us handle the paperwork and insurance claim. Our restoration experts will restore your home or business and your peace of mind.ย 

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