Arizona Fire and Smoke Damage Restoration Experts

480-680-6863

480-680-6863

GET HELP 24/7
ONSITE WITHIN THE HOUR

Complete Restoration for Fire, Smoke, Soot, & Odor damage

When fire strikes, the damage extends far beyond flames. Smoke and soot infiltrate walls, HVAC systems, and contents, while water from extinguishing efforts adds another layer of harm. National First Response delivers expert fire and smoke damage restoration services across Phoenix, Scottsdale, Mesa, Chandler, and throughout Arizona. Our certified team responds quickly to mitigate ongoing damage, clean up smoke residues, and restore your property to safety.

How National First Response Protects You After a Fire

home restoration

We're Ready 24/7. Onsite Valleywide Within the Hour.

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Our Fire Damage Restoration Services

Smoke and Soot Removal

Our certified fire damage restoration team removes smoke and soot from walls, ceilings, floors, and contents to prevent permanent staining and corrosion. With advanced equipment, we deliver thorough smoke damage cleanup for homes and businesses across Mesa and the Phoenix metro area.

Odor Elimination and Air Purification

Lingering smoke odors can make a property unlivable. Using HEPA air scrubbers, ozone generators, and thermal fogging, we neutralize stubborn odors and restore clean, breathable air.

Water Extraction and Structural Drying

Firefighting often leaves behind significant water damage. We provide emergency water extraction, industrial drying, and mold prevention treatments to stop further damage and protect your property.

Structural Repair and Fire Damage Reconstruction

From minor repairs to complete fire damage repair, our licensed contractors rebuild damaged structures safely and efficiently. Whether it is drywall, flooring, roofing, or framing, NFR restores your property to pre-loss condition.

Contents Cleaning and Recovery

Furniture, electronics, documents, and personal keepsakes often suffer from fire and smoke exposure. Our fire restoration specialists carefully clean and restore salvageable items whenever possible.

Insurance Claim Support

We simplify the fire damage restoration process by working directly with your insurance carrier. Our team documents all damage, provides detailed reports, and helps ensure your claim is processed quickly and accurately.

See What Our Customers Are Saying

Linda S.

Linda S.

I am very impressed with the work that was done to return my home to its previous condition. The people involved were professional and enjoyable to work with. I was especially pleased with Jeremy and Joey who seemed to go above and beyond their job. They were always pleasant and informative. If I ever need help in the future, ( I hope not for repairs like this) I will be very quick to contact them.
josh t.

josh t.

The longest part of the process was dealing with my insurance company. That part took 9 months to an entire year to finish. (They were patient and assisted us as we went through the claims process) Once the claim was approved. No contract, no hassle. Just sent them the cost to repair and they handled the rest.NFR was then able to get my roof done in 2 weeks replacing everything. The shingles, the metal roofing. And patching up the inside issues as well.I'm currently thinking of having their assistance again at my other house.
Steve A.

Steve A.

Great workers, honest company, fantastic management! Highly recommend!
Kathleen B.

Kathleen B.

Fantastic company! Great service in dealing with insurance company for roof replacement.
Anyelo A.

Anyelo A.

National First Response came knocking on our door last year they were really polite and professional. Nicole Sullivan keep in touch with us throughout the process explaining everything step by step, she guide us and explaining what options we had. Thank you for everything.
Kris G.

Kris G.

We had a roof assessment done by NFR and were so pleased with their professional and thorough procedure. Turns out we don’t need work done for several years most likely. I was very impressed how readily they shared that info, gave me a thumbs up on my current roof condition, and zero pressure for a sale. We will certainly be reaching out when we do need work and recommending them to friends in the meantime! Our friends had them replace their roof and had a great experience. Thanks, Grace, for very quick correspondence!
Stella H.

Stella H.

If I could give these guys 10 stars I would.
gary c.

gary c.

We are extremely happy with our new roof on house, back patio and detached shop done by National First Response Roofing . We also had some restoration work done on the inside of detached shop, water damage from roof leaks. From Cody handling claims, Mike the roofing Superintentent, and Nicole in the office were all great and communicative. The roofing crew was fantastic too. Not only their craftmanship they put into the work they used drop cloths to protect property and they cleaned up impeccably every day!! If your in need of restoration work, roofing, and 1 stop remodeling work give NATIONAL FIRST RESPONSE A CALL TODAY, YOU WILL BE GLAD YOU DID!!!
Chris G.

Chris G.

I have own multiple commercial buildings including Auto I can save for a fact that Guy Bond and Eric Walters are the reasons why this company are so successful. On top of being extremely sincere they have what most companies don't have and that is a little thing called follow through. There motto of trust and verify I must say that I have stolen and used it in my business. The turnaround time was absolutely amazing and everything was handled 100% up to par. I had a severe water leak that was taken care of in a timely manner. I believe he's the manager but Eric was a perfectionist and Guy Bond couldn't have been more like family. I recommend this company to anybody five stars if I could give it 10 I would again thank you guy and Eric
S K.

S K.

After that tornado/microburst in September of 2023, my roof sustained some major damage. Kyle Cordova did a free inspection and gave me a detailed report of the damage. He also called the insurance company with me and established NFR's involvement as my contractor. Kyle worked directly with the insurance company to get everything covered. I also door damage from th3 same storm so Kyle connected me with the right division within his company to get that fixed as well. At my house, we have quite a few animals and I explained to Kyle about the care that needed to be taken for their health and safety. This was relayed to Justin, who was the on-site project manager. There was a miscommunication with the crew on site that led to an issue. One call to Kyle and Justin took care of it, and there were no further issues. I am very happy with the end result and how my roof looks. There was a delay, on my insurance company's part, on getting my door done but that is now in the works as well. Nicole, in the office, has been fantastic to work with on the payments from the insurance company and my deductible. Overall, I would absolutely recommend this company. The customer service, and care, that I have received has been top notch.​
Andy A.

Andy A.

You think to yourself oh no a new roof I dread going through the process. National First Response took those worries away. James explained to us what we needed and then Grace in the office helped us move through the process with ease to get the funding, scheduling and quick responses to our questions. Communication was great. Brandon was the Project manager and ensured everything was precise with the work crew. The work crew were awesome , great tradesmen they were very up beat and efficient with lots of details on the job. From the beginning I felt they delivered on what they told us they were going to do. I felt they were trustworthy and professional and no hassles. You will be happy with everyone that will be in contact with, extremely helpful with kindness, it is rare these days, but they know how to take care of a customer.
Lucinda H.

Lucinda H.

This was a wonderful experience, working with National First Response. From the first day of inspection to the final day of having my roof installed, it was less than one month. Great service! Thank you so much. Nicole was very quick to respond every time. 5 stars ⭐️
Donna C.

Donna C.

Our church had wind and water damage that leaked into the building... a new roof was much needed... it was an old roof. We had water damage in the kitchen pantry as well on the ceiling in the Sanctuary. Colton, of National First Response was AMAZING as was the company. He was always on time, great communication and always responded quickly with any questions or concerns we might have had. We were recommended of this company by someone who had a new roof put on their house and they were very happy with the work and working with Colton. I highly recommend this company and Colton as they worked very hard not only to work with the insurance company but doing an AMAZING job. Thank you Colton and National First Response. We will definitely use you again if the opportunity arises and will continue to recommend your services. Thank you so much, Donna Community of Christ Church
Patrick H.

Patrick H.

Extremely responsive...answered all questions in a timely manner...the estimator I had, Cody, was fantastic to work with and even after his estimate he stayed in communication throughout the entire process...If I ever have any issues arise or someone asks for my recommendation I will tell them to call National First Response
Heather F.

Heather F.

I would highly recommend National First Response over and over again. They were on time as scheduled, professional and informative. I've worked with this company on several projects in my various houses and I have always been treated fairly and with kindness.
Amy B.

Amy B.

This is by far the best company I have ever dealt with! They are all on the ball when you call or need immediate service. This is the second time we have needed them at my work and both times we received great quality of work fast and efficient! Christina in the office is amazing as well as Cody, honestly everyone I’ve talked to has been.
Lauren S.

Lauren S.

Cory and Eddie were on the job at my condo back in December and I was so happy with their customer service. Their supervisor was also great. I recommend this company to anyone with any type of water damage like I had!
Larry D.

Larry D.

Excellent. Technicians are experienced and take pride in their work.
Lisa P.

Lisa P.

Met with Nicole at the home show and she spent so much time answering all of my questions. She explained the process, offered to come see how current situation and give us all our options. I really appreciated her time and attention!!
Janet R.

Janet R.

They were great to work with! They came out did the assessment, dealt with the insurance company and made everything as simple as possible to get the roof replaced! we were so nervous because the rain was coming the next day, but they reassured us that it would get done and it was what is done in record time! Would recommend them to anyone who needs a new roof! Thank you so much for the great job that you all did!
Claire H.

Claire H.

Jeremy from National First Response went above and beyond in answering my questions and took all the time I needed to get a comprehensive estimate for home repairs. Thank you!
Jean A.

Jean A.

National First Response did an amazing job on my roof. I didn’t had an idea of where to go or what to do, but they assisted me on every step of the process. They guided me on how to file the claim what to expect and even were present during the inspections to make sure the insurance pull through. They used the best materials, the workers and project managers were fast, clean, and constantly asked if I had any concerns. My whole roof was done in a couple of hours and the whole process was seamless. Thank you First Response and Nicole for helping me through something that can be so problematic and making it my easiest home improvement yet.
Sally B.

Sally B.

Rick and Jeremy were great. I am thrilled with the results of their work. The 3 of us did have unusual circumstances but the "guys" were understanding and did a few extra things for me! Erick was also a "sport" on one situation and was very professional. I love my new home "look!. Thanks to National First Response. I also have gained some insight to the difficult job that all the staff and leaders have for this type of work. Thanks to you also Vinnie. Sally T. Bordeaux, RD
Stephen B.

Stephen B.

Rick and his crew from National First Response did an amazing job painting our building and surrounding walls. The transformation is breathtaking. I would highly recommended them!
Jerry G.

Jerry G.

Like almost any activity, there were some minor communication/coordination issues but overall things went fine. Would recommend the firm (particularly the roofing division) as they replaced my roof (from wood shales to regular shingles. Work crews were fantastic.
Gabriella E.

Gabriella E.

They were extremely responsive and professional. They made the repair and did a wonderful job!
Yitzchak M.

Yitzchak M.

Highly recommend! Matt Mayles was top notch from start to finish. Answered all my questions, walked me through the process and options, was extremely responsive and made himself available all throughout. The workmanship and quality of the job was excellent, the crew was professional, timely and cleaned up after themselves. Couldn't have asked for a better experience. Thank you
Ace G.

Ace G.

Excellent to work with. Amazing Communication. Always updated us with all that was going on. Michael took amazing care of us / everything. He made it so easy & Absolutely no stress! The whole team was great. Job was done clean & friendly. Our roofing looks awesome.
Leslie C.

Leslie C.

Thank you national first response for being there when I needed you I do appreciate all the work this company did . You can’t even tell any thing ever happened I want to give special thanks to Brandy in the office keeping me up to date on everything that means so much
Mike

Mike

My journey having my roof replaced with National First Response was great! Everyone i worked with was excellent...I would definitely refer them to anyone

On Call 24/7 and Onsite within the hour.

We're Here to Help. Onsite valleywide within an hour. Outlying areas within 24 hours.

Let us handle the paperwork and insurance claim. Our restoration experts will restore your home or business and your peace of mind. 

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