Residential Restoration Services in Arizona

480-566-9440

480-566-9440

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Residential Restoration Built Around Families

National First Response serves the Phoenix metro area in single family homes, condos, townhomes, and rental properties. Our crews plan work around families who are still living in the space and keep work areas contained, clean, and safe throughout the project.

When conditions support it, we use dry-in-place methods to limit demolition and keep more of the home usable. If repairs are required, our construction team restores the space and finishes the job.

24/7 Emergency Mitigation and Full Home Restoration

LET US HANDLE THE INSURANCE

You should not have to deal with insurance claim language. Documentation and coordination are handled for you from start to finish, keeping the process clear and on track.

Insurance
  • Claim-ready documentation from start to finish

  • Adjuster coordination and job communication

  • Clear scopes of work and restoration records

  • Transparent updates you can understand

Local, Licensed, And Insurance Ready

National First Response is locally owned and based in Mesa, serving homeowners across the Phoenix metro area. The company is fully licensed, bonded, and insured.

We offer free damage assessments and work directly with your insurance provider to simplify the claims process. Financing options for deductibles may be available, which can make it easier to move forward with needed repairs without delaying work.

home restoration services

Have damage but it's not an emergency?
We can help.

Free Damage Assessment
  1. 24/7 residential response with emergency crews available nights, weekends, and holidays
  2. Respect for your home and belongings with careful containment and protection of furniture, flooring, and personal items
  3. Clear, consistent communication so you always know who is arriving, what work is being done, and what happens next
  4. Insurance support with organized photos, documentation, and estimates to help move your claim forward

Why Homeowners call National First Response


We respond to water damage emergencies with urgency, care, and clear communication. From the first call through final drying and documentation, the focus stays on protecting your home, keeping you informed, and making the restoration process easier to manage.
  1. 1
    Arizona-based team that responds quickly and stays accountable
  2. 2
    Proven experience restoring hundreds of water-damaged homes
  3. 3
    Fully licensed, insured, and professionally certified technicians
  4. 4
    Trusted reputation backed by BBB accreditation
  5. 5
    One point of responsibility from emergency response through completion

See What Our Customers Are Saying

James S.

James S.

The entire First Response team was both professional and educational in their repair of my water heater problem. My unit 'blew' and the team responded with quick service and repair of the damaged area...advising me of the process every step of the way......and they we always on time. They wore their masks, as expected, and did a complete and thorough job. Nicely done!!!
Mike

Mike

My journey having my roof replaced with National First Response was great! Everyone i worked with was excellent...I would definitely refer them to anyone
Elka P.

Elka P.

Matt & Kyle were very courteous, professional and knowledgeable all the while working with the insurance company to ensure the job was done correctly. From start to finish, they kept us updated on progress and timing to completion which was amazingly quick. The crews made sure safety and keeping the area clean were a priority while working efficiently and professionally. The entire experience was great, and we loved having their entire team take care of us and our roof. We highly recommend them for your new roofing needs.
Alexis A.

Alexis A.

The quality of work exceeded expectations. The property was restored efficiently and safely, and I would confidently recommend their services to anyone in need of reliable flood and fire mitigation.
Will B.

Will B.

Professional and courteous. Did a great job on the cleanup and follow ups as well.
Somny

Somny

They did an amazing job on our roof and with the water mitigation. Great customer service and super fast response time! I highly recommend them.
Andrea W.

Andrea W.

Our project was well coordinated and ran very smoothly. Communication with the company representative Grace was exceptional.
Devin C.

Devin C.

I had a fantastic experience with National First Response from start to finish. James was able to come out quickly for the inspection on short notice, which I really appreciated. Grace was incredibly communicative throughout the entire process, keeping me updated every step of the way. Once the job began, the crew moved fast, and their workmanship was outstanding. Mikey did a thorough walkthrough after the job was complete and explained all the extra steps they took to make sure my roof would last for years. The team left the place spotless, and the pricing was very competitive. On top of all that, it felt great to support a quality local business. Highly recommend!
William K.

William K.

National First Response has been amazing to work with on an insurance claim. My insurance was being very difficult to deal with and NFR, without much of my involvement thankfully, managed the whole process and fought for me all the way. The process took months but NFR never pressured me for payment until the insurance company paid. The work by NFR, both the mitigation and rebuild, was top quality. All the people I dealt with from management to dry-wallers Were very professional I would highly recommend, without hesitation, National First Response. A big thank you to Kayla, Christina, Matt and Vennie. I appreciate all the work you did on my behalf during a very difficult time for me.
Patricia B.

Patricia B.

Seems like a very well run company. Eric and Chris were extremely helpful in helping us with our countertop.
Joan S.

Joan S.

What a breath of fresh air Vinnie was. He was honest and kind and saved us a lot of money. It is so wonderful to find an honest, truly helpful company. Thank you, Vinnie.
Lauren S.

Lauren S.

Cory and Eddie were on the job at my condo back in December and I was so happy with their customer service. Their supervisor was also great. I recommend this company to anyone with any type of water damage like I had!
Sarah K.

Sarah K.

We had a drain pipe leak in out upstairs bathroom and extensive damage. We could not have asked for better service from Eric and Jeremy. They were fast and attentive and supportive during the whole process.
Talisha C.

Talisha C.

I’ve been fortunate enough to work with Grace on TWO roofs this fall!!! They helped solve a solar issue AND a full roof replacement ???? I cannot believe the speed & competence! I will absolutely hire them again, in a heart-beat!!! Plz note, everyone we met & worked with were great ???? but Grace shared her *coffee secrets*!!!
Phil P.

Phil P.

Chris and his crew were outstanding resources in helping to restore our son's home following a fire. While another company did the major clean-up and clearing out the charred materials, Chris and his crew performed the vast majority of the rebuild - and we wish we had given the entire project to them. We loved working with Chris and his crew, the communication was excellent, they came in on budget and they did a fantastic job. Thanks to all the staff of National First Response that worked on our project
Diane L.

Diane L.

I'm a recent 84 year old widow and out of my "Flooding Tragedy" came the wonderful staff of NFR. They took over to coordinate, and provide guidance and support throughout the whole restoration. They negottiated with insurance to provide the best possible outcome and EVERYONE treated me with concern and respect and took the time to explain every detail. From demolition to the final painting, nothing was overlooked. They extended themselves far beyound all my expectations. They made it possible for me to return to a beautifully restored home without any glitches or stress. My thanks to Vinnie, Mitigation Mgr., Cody, Estimator, Nick & Saia, Water Mitigation, Andrew & Omar, Amazing Reconstruction, John & Tristan, Fabuloous painters, and to Matt, Project Mgr, who made everything work without fail. Thanks to an amazing company that really cares about the customer an treats you like family!!!!! Forever Gratefull, Diane Loven
Melissa G.

Melissa G.

I had such a great experience from beginning to end with our roof installation with National First Response Roofing. Grace, the Project Coordinator, was always available when I needed her, kept me up to date with the progress of the installation and made me feel comfortable through the whole process. They did great work and I would use them again. I recommend using them to anyone needing any type of roof work.
Steven B.

Steven B.

I had a water leak coming into my bedroom floor from an unknown source. Two plumbers could not diagnose the source. National First was able to come up with a plan to find the leak. Under the window they opened up a section of the sheetrock of the wall beneath the window. Water was sprayed outside of the window and some leaks were verified coming in below the window. Apparently, a few weeks earlier I had a bad rain storm and the wind was forcing the rain to come in below the window. It was determined that the WINDOW SEAL had failed or that there was not one installed. The plan was to pull out the window, reseal the window, reinstall it, re-sheetrock the open space, repaint the room, re-stucco the outside wall around the window, and repaint the outside wall. The carpet and carpet pad were replaced. It took several weeks to coordinate different contractors to perform all the specialty work. I was very pleased with the craftmanship and detail the workers did on the whole project. The estimate for the repair was right on spot. I had a few extra expenses for work I requested to be done that was not in the original estimate. I would recommend National First for any job relating to home repair.
David B.

David B.

Love working with Guy, Eric, and Chris this company is top notch. Definitely reccomend them for any job.
Marielaine C.

Marielaine C.

NFR Roofing Division Project manager Brandon Clayton and his experienced roofing crew, headed by Diego Trinidad, did an excellent job of replacing my roof after it sustained wind damage. Brandon was easy to work with, communicative and patient. Even though he was handling a lot of other jobs due to the monsoon, he always got back to me in a timely manner to answer any questions or concerns. Brandon was a huge asset, helping me to understand and negotiate the insurance claim process. Bottom Line: The work was professional and it was completed quickly, the roofers showed up on time, worked hard and well together, cleaned up after themselves; everybody was efficient and polite. Best of all, the contract I signed specified that NFR Roofing Division would do the work needed to replace my roof for the amount my insurance company authorized, and that my only cost would be my insurance deductible. They were true to their word. I couldn’t be happier with my experience with Brandon Clayton at National First Response Roofing, and I love my roofing replacement!
Donna C.

Donna C.

Our church had wind and water damage that leaked into the building... a new roof was much needed... it was an old roof. We had water damage in the kitchen pantry as well on the ceiling in the Sanctuary. Colton, of National First Response was AMAZING as was the company. He was always on time, great communication and always responded quickly with any questions or concerns we might have had. We were recommended of this company by someone who had a new roof put on their house and they were very happy with the work and working with Colton. I highly recommend this company and Colton as they worked very hard not only to work with the insurance company but doing an AMAZING job. Thank you Colton and National First Response. We will definitely use you again if the opportunity arises and will continue to recommend your services. Thank you so much, Donna Community of Christ Church
MacKenzie S.

MacKenzie S.

Dane provided great service
CaSandra C.

CaSandra C.

What a great company to have worked with! After the storm, they were quick to come and help me out. Unlike other companies who were giving me a wait time of a week to just have someone inspect the roof. Michael was very helpful in answering my questions and making sure everything got done correctly. I would recommend to all my family in friends!
Dalton T.

Dalton T.

Appreciate these guys taking care of my home after having water damage would recommend to anyone experiencing the same
Public R.

Public R.

After using National First Response on many occasions, I have found them to be timely and have excellent communication. My most recent interactions with Guy and Chris Owens only make me appreciate the care and service that you don't find with other contractors. When you have a house flood (or other major home problem) the stress you experience cannot be described until you experience it first hand. National First Response was there to provide the solutions and service necessary to make a difficult situation conclude positively. Thank you! Karen
Nathan P.

Nathan P.

Everything was great about our experience with National First Response. Grace Berand was excellent in communicating about the process and staying in touch with us throughout the entire job. Brandon did a great job in overseeing the work crews and in the final inspection. The entire process from the first estimate through to the very end was very smooth. We felt a sense of calmness, but, also, a sense of professionalism and are very proud of how our roof looks with the job that was done. I would recommend this entire team for getting a job done in a timely manner, in a professional way, smoothly, without hitches and we found them to be extremely trustworthy through the whole process. We will not hesitate to recommend this company to all our friends and neighbors who might be in need of their services. All questions that we had were answered and addressed.
Gary M.

Gary M.

We had an overhead HVAC system failure with a resulting water leak in the living room ceiling, causing a large hole in the ceiling and lighting fixture displacement. Required repairs included patching and repainting ceiling area and rehanging lighting fixture. . The technician, Steve, did a perfect restoration job. We also appreciated the fast response.
Michael S.

Michael S.

Whenever I enter my front entry door, I can't believe how good it looks. Rick Estrella, the painter, was able to transform the old, unpainted door, and cracked, weathered trim into a look better than new. He also meticulously caulked, masked, primed, and painted the exterior siding, a new patio door, and interior areas with the same quality. He is a true professional.
KnotSoEzE G.

KnotSoEzE G.

Great customer service. Took care of all my roofing needs and concerns. I highly recommend them.
dan f.

dan f.

Fast response time, terrific job done, top notch work. Guy and Eric were great to work with. I've owned multiple homes and have done several projects including pavers, tile, patio doors, granite, backyard bbq and more. Highly recommend this company, the quality of work and workers is second to none.

On Call 24/7 and Onsite within the hour.

We're Here to Help. Onsite valleywide within an hour. Outlying areas within 24 hours.

Let us handle the paperwork and insurance claim. Our restoration experts will restore your home or business and your peace of mind. 

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