The entire staff works very hard and always give an air of wanting to help. I cannot recommend enough.

So where to start. A few months back, during our atmospheric river rain, I developed a roof leak. I live in a patio home with a flat roof. I went on Angie's list and selected four contractors to come out and give me a quote for roof replacements. Each one went up on the roof and saw a pot of gold and wrote their quotes. Why was I shocked? I didn't know what I was going to do. I then got a call from Brendan from National First Response as he saw my requests on Angie's list. He asked me if they could come out and look at my roof. I said sure. We got up on the roof and started looking around and he brought to my attention that my roof had major hail and wind damage, so we needed to contact my insurance company first and get an adjuster out to look at the roof. The insurance adjuster looked at my roof and agreed with Brendan. The insurance company wrote up their quote of what they said they would pay to do the needed work of replacing the roof. Nicole in the office was my go-to person to set up scheduling. She did a fantastic job of keeping me informed of all aspects of the work. She made me feel comfortable with all the work that was going to be performed on my house as this was no small job. She made me feel very confident that no corners were going to be cut regarding my roof repairs. Nicole scheduled the start date and sent Michael, the project manager of this job, out to go over with me the aspects of the job. Fantastic young man! The crew showed up on time and got right to work stripping the roof. Once the roof was stripped, they discovered the wood decking was damaged. Nicole said don't worry, Michael was getting photos and they were submitting an additional damage report to the insurance company. They followed up with my insurance company to get the approval for the decking replacement. Now mind you, not all insurance companies are alike. They also worked with me to replace the fascia along the edge of the house and to bring the patio roof and laundry room, which was flat, to conform with the rest of the roof at a fair price. Bottom line, if I could push the golden buzzer on National First Response I would. Thank you, Nicole on giving me a five-star confidence of your company, Michael for being extremely professional in your work and crew and also your crew, who did an excellent job in craftsmanship. I guess I don't have to say that I highly recommend this fantastic company, which is rare in this day and age.

After that tornado/microburst in September of 2023, my roof sustained some major damage. Kyle Cordova did a free inspection and gave me a detailed report of the damage. He also called the insurance company with me and established NFR's involvement as my contractor. Kyle worked directly with the insurance company to get everything covered. I also door damage from th3 same storm so Kyle connected me with the right division within his company to get that fixed as well. At my house, we have quite a few animals and I explained to Kyle about the care that needed to be taken for their health and safety. This was relayed to Justin, who was the on-site project manager. There was a miscommunication with the crew on site that led to an issue. One call to Kyle and Justin took care of it, and there were no further issues. I am very happy with the end result and how my roof looks. There was a delay, on my insurance company's part, on getting my door done but that is now in the works as well. Nicole, in the office, has been fantastic to work with on the payments from the insurance company and my deductible. Overall, I would absolutely recommend this company. The customer service, and care, that I have received has been top notch.​

What a great company to have worked with! After the storm, they were quick to come and help me out. Unlike other companies who were giving me a wait time of a week to just have someone inspect the roof. Michael was very helpful in answering my questions and making sure everything got done correctly. I would recommend to all my family in friends!

Joey & Jeremy did a great job and trust full they now how to treat the customer. put down tarps cleaned up the area left nothing behind would recommend the two at our place as well as use the company. they call to confirm in advance and when on the way morning of, I like that gal doing the calling was great as well.

The team of roofers arrived a day earlier than expected and it was GREAT! They returned bright and early the following day and continued where they left off the prior day. They are courteous and friendly along with being efficient and very tidy. They took the time and effort to ensure that my pool was well protected from any possible debris. They did a fantastic job removing the old roofing and installing the new one. They took special care filling in the opening where my old swamp cooler used to be located and roofing over the spot. They painted the old vents and installed new ones to replace some of the old ones that needed replacement. We are extremely happy with the entire company from the roofers and Project Manager Brendon to Brooke in the office. She answered my questions and kept me posted throughout the entire process. I highly recommend National First Response Roofing Division to anyone needing any roofing needs taken care of. Dawn Farmer and Wes Woodrum

I had a dog door installed by Guy bond and Donnie. Very professional, clean and were done quickly. Affordable prices and a great job done by Guy and Donnie. I would use them again and recommend them for services!!!

Chris is a marvel to work with. He was able to help us get a new roof in a very short time. I’m forever grateful and it looks so nice. Great clean up too!

I was pleased with James Lugo of the roofing division in getting or roof replaced in a timely manner. The crew who did the replacement were friendly and courteous and cleaned up after each day. Overall we are pleased with our results. Bill Eaton

National First Response has been great. They helped navigating our insurance claim and the work is first class. Couldn’t be happier with the new roof

Joey and Jeremy were amazing today!!! Thank you so much for hanging our door and moving the doorbell. They were very polite, fast, and efficient. I will recommend National First Response to all my family and friends.

Rick did a great job and was very professional.

roof replacement, excellent work professional..

Wow - these guys are FANTASTIC! Excellent work ethic, super polite, CLEAN, professional, and the quality is superb!!!! Rick & Robert ROCKED repairing post storm damage -thanks for giving me my home back (even prettier than it started)!

Easy to deal with and very professional. Completion of a complete roof in just 2 days

National First Response was called to our home for various issues and Guy responded immediately within an hour. He corrected the plumbing issues and completed the job in a timely manner. I would highly recommend National First Response and a special shout to Guy for his professionalism and kindness. He was also asked to play Santa for this year's Christmas and responded with an Absolute YES!!

Good customer service good worker work five star everything great thank you so much for everyone

We were very pleased with Eric's knowledge, follow-up on questions and diligence sourcing materials. Client satisfaction was a clear focus.

Between, Jay, Seth, Grace and Jackie, they got it done! I recommend this company to anyone and everyone! Trying to get my insurance company to approve me for a new roof after many storms for the past 4 years, Seth swore if he didn’t get the roof repaired, he would become a life guard. I think it’s safe to say he is still a roofer lol. I got updates every single week keeping me in the know and I appropriated every text, email and call I got so I was always in the loop! If you need a roof give these guys a call!

Great company! Roof looks great. We really like to thank Brandon Michel for doing such a good explaining and guiding us through the process. Jackie garcia was also great.

We hired National First Response for our new roof install, and glad we did. They have a good team of project managers, and install team. Diego and his crew are top notch.

Armando with National First Response was great to work with, knowledgeable, and helped us through the whole claims process when doing our roof. Would definitely recommend.

Shane and his team are life savers. They’re open 24/7 as any crisis management company should be and respond so quickly it’s insane. They passionate about helping the public and it shows in their work.

I just can't find the words to express my gratitude for this incredible company! I had a water leak problem that went into my walls and onto my carpets in my basement, being a widow I was in panic mode ! Chris Owens and his awesome team from National First Response, reassured me they would take care of me , and I was not to worry! What a blessing when in a little over a week, with the most professional, hardworking, thoughtful men, my basement is more beautiful then I could have ever imagined ! Chris was right, when he took over, my anxiety and problems were gone ! I want everyone to know how happy and blessed I feel ! Thank you with all my heart! Laura Gunnell

After my entire home flooded, National First Response made a difficult situation a pleasant experience. From my Project Manager Cory to the trade workers, (Jeremy, Casey, Steve and the others I didn't get to meet in person) all were professional, did great work, were patient with my requests/questions and even cleaned up after themselves! They kept on schedule and offered excellent recommendations for other services I needed (furniture restoration and even camping tips!). I highly recommend them and would use them again!

Very pleased and happy with the work on my new roof by national first response. Would recommend them ,great job and with the help of Brendon and Nicole everything worked out great

They arrived on time they were very polite and very considerate. They also cleaned up. My backyard. Better than I had it thank you so much First Response.

GREAT experience working with National First Response on my roof replacement. I don’t normally take the time to leave reviews but don’t think I could come up with one complaint. Great work, communication, clean up, etc. Special thanks to Nicole and Zach who were awesome to work with!!

I had a water leak coming into my bedroom floor from an unknown source. Two plumbers could not diagnose the source. National First was able to come up with a plan to find the leak. Under the window they opened up a section of the sheetrock of the wall beneath the window. Water was sprayed outside of the window and some leaks were verified coming in below the window. Apparently, a few weeks earlier I had a bad rain storm and the wind was forcing the rain to come in below the window. It was determined that the WINDOW SEAL had failed or that there was not one installed. The plan was to pull out the window, reseal the window, reinstall it, re-sheetrock the open space, repaint the room, re-stucco the outside wall around the window, and repaint the outside wall. The carpet and carpet pad were replaced. It took several weeks to coordinate different contractors to perform all the specialty work. I was very pleased with the craftmanship and detail the workers did on the whole project. The estimate for the repair was right on spot. I had a few extra expenses for work I requested to be done that was not in the original estimate. I would recommend National First for any job relating to home repair.

The longest part of the process was dealing with my insurance company. That part took 9 months to an entire year to finish. (They were patient and assisted us as we went through the claims process) Once the claim was approved. No contract, no hassle. Just sent them the cost to repair and they handled the rest.NFR was then able to get my roof done in 2 weeks replacing everything. The shingles, the metal roofing. And patching up the inside issues as well.I'm currently thinking of having their assistance again at my other house.