Residential Restoration Services in Arizona

480-566-9440

480-566-9440

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Residential Restoration Built Around Families

National First Response serves the Phoenix metro area in single family homes, condos, townhomes, and rental properties. Our crews plan work around families who are still living in the space and keep work areas contained, clean, and safe throughout the project.

When conditions support it, we use dry-in-place methods to limit demolition and keep more of the home usable. If repairs are required, our construction team restores the space and finishes the job.

24/7 Emergency Mitigation and Full Home Restoration

LET US HANDLE THE INSURANCE

You should not have to deal with insurance claim language. Documentation and coordination are handled for you from start to finish, keeping the process clear and on track.

Insurance
  • Claim-ready documentation from start to finish

  • Adjuster coordination and job communication

  • Clear scopes of work and restoration records

  • Transparent updates you can understand

Local, Licensed, And Insurance Ready

National First Response is locally owned and based in Mesa, serving homeowners across the Phoenix metro area. The company is fully licensed, bonded, and insured.

We offer free damage assessments and work directly with your insurance provider to simplify the claims process. Financing options for deductibles may be available, which can make it easier to move forward with needed repairs without delaying work.

home restoration services

Have damage but it's not an emergency?
We can help.

Free Damage Assessment
  1. 24/7 residential response with emergency crews available nights, weekends, and holidays
  2. Respect for your home and belongings with careful containment and protection of furniture, flooring, and personal items
  3. Clear, consistent communication so you always know who is arriving, what work is being done, and what happens next
  4. Insurance support with organized photos, documentation, and estimates to help move your claim forward

Why Homeowners call National First Response


We respond to water damage emergencies with urgency, care, and clear communication. From the first call through final drying and documentation, the focus stays on protecting your home, keeping you informed, and making the restoration process easier to manage.
  1. 1
    Arizona-based team that responds quickly and stays accountable
  2. 2
    Proven experience restoring hundreds of water-damaged homes
  3. 3
    Fully licensed, insured, and professionally certified technicians
  4. 4
    Trusted reputation backed by BBB accreditation
  5. 5
    One point of responsibility from emergency response through completion

See What Our Customers Are Saying

Ron J.

Ron J.

If I could give national first response roofing company 10 stars I would. Absolute positive experience to work with this company. They handled every single aspect of my roofing needs in the most prompt professional and courteous Way. Excellent craftsmanship, excellent customer service. They absolutely delivered and knocked it out of the park. I would highly recommend national first response roofing company to any of my friends and family. I am extremely happy that I selected this roofing company. Fantastic job.
Lucero C.

Lucero C.

Armando with National First Response was great to work with, knowledgeable, and helped us through the whole claims process when doing our roof. Would definitely recommend.
Tracy W.

Tracy W.

**Review for National First Response Roofing** I recently had the pleasure of working with National First Response Roofing for a roofing project, and I couldn't be more satisfied with the results. From start to finish, the experience was fantastic! Grace was very through with her communication, keeping us on track and relaying information about the projects, our loan and completion. This really made us feel comfortable. The crew was incredibly consistent, completing the entire roofing project in just three days. Their efficiency did not compromise the quality of the work; in fact, it was remarkable. I was particularly impressed with Mikey, who sold the project. He was thorough in his approach, addressing all my questions and concerns with patience and expertise. His professionalism made it easy for me to trust him, which was a significant factor in our decision to choose National First Response Roofing. Overall, I highly recommend National First Response Roofing for anyone in need of roofing services. Their commitment to quality, punctuality, and customer satisfaction is truly commendable. Thank you, National, for an amazing experience!
Catherine T.

Catherine T.

Had a great experience with the replacement of our roof with Preston. National First Response worked with our insurance and they dealt with getting the approvals and quickly installed the roof once it was approved. The workers who installed the roof were very skilled and professional. I would definitely recommend this company.
Heather F.

Heather F.

I would highly recommend National First Response over and over again. They were on time as scheduled, professional and informative. I've worked with this company on several projects in my various houses and I have always been treated fairly and with kindness.
Collin C.

Collin C.

NFR helped me every step of the way! I had bad storm damage on my roof and they worked with my insurance to get everything taken care of. It was a hassle free process for me and my family.
Jennifer B.

Jennifer B.

I had a dog door installed by Guy bond and Donnie. Very professional, clean and were done quickly. Affordable prices and a great job done by Guy and Donnie. I would use them again and recommend them for services!!!
Trish H.

Trish H.

After my entire home flooded, National First Response made a difficult situation a pleasant experience. From my Project Manager Cory to the trade workers, (Jeremy, Casey, Steve and the others I didn't get to meet in person) all were professional, did great work, were patient with my requests/questions and even cleaned up after themselves! They kept on schedule and offered excellent recommendations for other services I needed (furniture restoration and even camping tips!). I highly recommend them and would use them again!
elizabeth h.

elizabeth h.

Definitely well deserved 5 stars!!! Thank you all so much for your help, especially Christina! Thank you for being so patient with me and making sure all my questions and concerns were taken care of! Wonderful company!!!
Mike M.

Mike M.

National First Response is one of the very best companies I've dealt with in the construction industry. From the very beginning, Michael as project manager was helpful, communicated frequently and effectively during the project. Michael helped me understand the complexity of making an insurance claim for the storm damage my house incurred. I would like to him give him and his company more than five stars.
tina

tina

Good company to work with. Very punctual with time. They kept me informed at every step.
Russ L.

Russ L.

Every person I interacted with at National First Response was professional, responsive and competent. The project manager, Cory Schmitz guided me through the entire complicated process. That means a lot, especially when an insurance company is involved. When there was a mistake, (We all make mistakes from time to time.) Cory made sure he fixed it with a minimum of inconvenience for me. The craftsmen, especially Jeremy, who put our kitchen back together, matched Cory's degree of quality work and customer service. I wholly recommend National First Response!
Jeff G.

Jeff G.

Very satisfied with their service. They responded quickly, communicated well and did an excellent repair.
Sarah K.

Sarah K.

We had a drain pipe leak in out upstairs bathroom and extensive damage. We could not have asked for better service from Eric and Jeremy. They were fast and attentive and supportive during the whole process.
S K.

S K.

After that tornado/microburst in September of 2023, my roof sustained some major damage. Kyle Cordova did a free inspection and gave me a detailed report of the damage. He also called the insurance company with me and established NFR's involvement as my contractor. Kyle worked directly with the insurance company to get everything covered. I also door damage from th3 same storm so Kyle connected me with the right division within his company to get that fixed as well. At my house, we have quite a few animals and I explained to Kyle about the care that needed to be taken for their health and safety. This was relayed to Justin, who was the on-site project manager. There was a miscommunication with the crew on site that led to an issue. One call to Kyle and Justin took care of it, and there were no further issues. I am very happy with the end result and how my roof looks. There was a delay, on my insurance company's part, on getting my door done but that is now in the works as well. Nicole, in the office, has been fantastic to work with on the payments from the insurance company and my deductible. Overall, I would absolutely recommend this company. The customer service, and care, that I have received has been top notch.​
Cheryl M.

Cheryl M.

Everyone at National First Response were so helpful in getting my roof replaced! They had quite the job with the insurance company! But they did it! They completed the job in 1 day! My roof looks great! And the crew was so respectful and the clean up was amazing! I would definitely recommend this company!
Lauren S.

Lauren S.

Cory and Eddie were on the job at my condo back in December and I was so happy with their customer service. Their supervisor was also great. I recommend this company to anyone with any type of water damage like I had!
Ernie B.

Ernie B.

At first I wasn’t too sure when the two gentlemen approached me telling me about how they’d handled everything and I’d have a new roof. In the end I couldn’t be happier, most I had to do was call the insurance. They handled everything from there after, Nicole stayed on top of keeping me informed. Once everything was approved, the crew took 2 days to strip roof and install new roof. Highly recommend giving them a call.
Gator W.

Gator W.

Joey & Jeremy did a great job and trust full they now how to treat the customer. put down tarps cleaned up the area left nothing behind would recommend the two at our place as well as use the company. they call to confirm in advance and when on the way morning of, I like that gal doing the calling was great as well.
Richard S.

Richard S.

Steve A. Was great to watch him work!! He took his time and did a Dynamite Job. He explained stuff to me so that when I try, I'll have some tips he showed me while doing drywall. Great guy very friendly!
Stephanie F.

Stephanie F.

Thank you Guy for the beautiful new shelves in my closet I now have a place for all my shoes
Anna E.

Anna E.

Phil came to the door one day Ask in about our roof the name of this company is national first response. They replaced our roof after speaking him for a long time He was so respectful And you're needs the company replaced our roof and did the most awesome job. He directed me to nicole, nicole was the Go to person whenever I had an issue which I never did. They didn't awesome job I couldn't ask for anyone better. I want to thank the company for the best results. And I'd recommend them highly
Anyelo A.

Anyelo A.

National First Response came knocking on our door last year they were really polite and professional. Nicole Sullivan keep in touch with us throughout the process explaining everything step by step, she guide us and explaining what options we had. Thank you for everything.
Pam G.

Pam G.

1st Response layed tile on our patio & WOW - what a difference it made. Work done was professional looking & the installer was very polite & kept a neat work area. Highly recommend this company.
Garrett B.

Garrett B.

Exceptional service and great people! Grace was very helpful with the process and communication as our project manager. Highly recommend NFR for any roofing needs!
CaSandra C.

CaSandra C.

What a great company to have worked with! After the storm, they were quick to come and help me out. Unlike other companies who were giving me a wait time of a week to just have someone inspect the roof. Michael was very helpful in answering my questions and making sure everything got done correctly. I would recommend to all my family in friends!
Michael G.

Michael G.

This is the best roofing company there is. They go out of their way to get your insurance company to pay for your roof replacement. They work with you when other companies give up right away.
Erik F.

Erik F.

National First Response did a great job of working with my insurance company to file the claim and followed up with them until the claim was approved. Nicole was fantastic to work with and called me every few days to provide updates. The roof replacement went perfectly - materials were delivered as scheduled and the installation team was fast and professional. All of the neighbors have commented on how nice the new roof looks!
Michelle H.

Michelle H.

NFR did STELLAR work on our home. The entire roof was replaced in 4 days. Workers were very careful with tear down, install, and even clean up after (we have 2 dogs and they didn't want them being hurt). The planning stages were very easy and they even brought me samples of tiles to ensure this was the aesthetic we wanted for our home. Our solar install was also very easy, and even though we had a few tiles to replace after, it was done within 48 hours of the solar being complete. I would give 100% recommendation for their services to anyone I know!
Michael a.

Michael a.

Both of their representatives were very helpful and professional in explaining what they were about and the quality work that they do! They went beyond of what they said they would do, with awesome results! More than satisfied!

On Call 24/7 and Onsite within the hour.

We're Here to Help. Onsite valleywide within an hour. Outlying areas within 24 hours.

Let us handle the paperwork and insurance claim. Our restoration experts will restore your home or business and your peace of mind. 

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