Residential Restoration Services in Arizona

480-630-8889

480-630-8889

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Residential Restoration Built Around Families

National First Response serves the Phoenix metro area in single family homes, condos, townhomes, and rental properties. Our crews plan work around families who are still living in the space and keep work areas contained, clean, and safe throughout the project.

When conditions support it, we use dry-in-place methods to limit demolition and keep more of the home usable. If repairs are required, our construction team restores the space and finishes the job.

Comprehensive Restoration for Your Home

1.Immediate Emergency Help

The moment you call, our 24/7 response team mobilizes to protect your home. We work fast to stabilize the damage and prevent the situation from getting worse.

2.Full Damage Assessment

We identify all visible and hidden damage including water, fire, smoke, and structural concerns. This protects your safety and ensures nothing is missed.

3.Emergency Mitigation

We remove damaged materials, control moisture, clean contamination, and secure your property with board up and tarping when needed to prevent further loss.

4. Complete Restoration and Repairs

Once the home is safe and clean, we restore damaged areas so your property is fully functional, comfortable, and ready for everyday life again.

Local, Licensed, And Insurance Ready

National First Response is locally owned and based in Mesa, serving homeowners across the Phoenix metro area. The company is fully licensed, bonded, and insured.

We offer free damage assessments and work directly with your insurance provider to simplify the claims process. Financing options for deductibles may be available, which can make it easier to move forward with needed repairs without delaying work.

home restoration services

Why Homeowners Call National First Response

24/7 Residential Response

Emergency crews are available at any hour, including nights and weekends.

Respect for Your Home and Belongings

We protect furniture, flooring, and personal items with careful containment and cleanup.

Clear Communication

You receive straightforward updates about who is arriving, what work is being done, and the next steps in the process.

Insurance Support

Documentation, photos, and estimates are organized for your carrier to help move the claim forward.

See What Our Customers Are Saying

Laura G.

Laura G.

I just can't find the words to express my gratitude for this incredible company! I had a water leak problem that went into my walls and onto my carpets in my basement, being a widow I was in panic mode ! Chris Owens and his awesome team from National First Response, reassured me they would take care of me , and I was not to worry! What a blessing when in a little over a week, with the most professional, hardworking, thoughtful men, my basement is more beautiful then I could have ever imagined ! Chris was right, when he took over, my anxiety and problems were gone ! I want everyone to know how happy and blessed I feel ! Thank you with all my heart! Laura Gunnell
Helen &.

Helen &.

Had a roof replaced. They were courteous and worked hard. After the replacement was completed, they cleaned up and did an excellent job.
Chuck H.

Chuck H.

Steve did a great job. He was detailed in the repair and left our bedroom completely clean. Thanks Steve!!
Vicki S.

Vicki S.

So where to start. A few months back, during our atmospheric river rain, I developed a roof leak. I live in a patio home with a flat roof. I went on Angie's list and selected four contractors to come out and give me a quote for roof replacements. Each one went up on the roof and saw a pot of gold and wrote their quotes. Why was I shocked? I didn't know what I was going to do. I then got a call from Brendan from National First Response as he saw my requests on Angie's list. He asked me if they could come out and look at my roof. I said sure. We got up on the roof and started looking around and he brought to my attention that my roof had major hail and wind damage, so we needed to contact my insurance company first and get an adjuster out to look at the roof. The insurance adjuster looked at my roof and agreed with Brendan. The insurance company wrote up their quote of what they said they would pay to do the needed work of replacing the roof. Nicole in the office was my go-to person to set up scheduling. She did a fantastic job of keeping me informed of all aspects of the work. She made me feel comfortable with all the work that was going to be performed on my house as this was no small job. She made me feel very confident that no corners were going to be cut regarding my roof repairs. Nicole scheduled the start date and sent Michael, the project manager of this job, out to go over with me the aspects of the job. Fantastic young man! The crew showed up on time and got right to work stripping the roof. Once the roof was stripped, they discovered the wood decking was damaged. Nicole said don't worry, Michael was getting photos and they were submitting an additional damage report to the insurance company. They followed up with my insurance company to get the approval for the decking replacement. Now mind you, not all insurance companies are alike. They also worked with me to replace the fascia along the edge of the house and to bring the patio roof and laundry room, which was flat, to conform with the rest of the roof at a fair price. Bottom line, if I could push the golden buzzer on National First Response I would. Thank you, Nicole on giving me a five-star confidence of your company, Michael for being extremely professional in your work and crew and also your crew, who did an excellent job in craftsmanship. I guess I don't have to say that I highly recommend this fantastic company, which is rare in this day and age.
Catherine G.

Catherine G.

The roofing team was expert in making my new roof a reality! (And in making it ready for solar panels.). The repairing and restoring water-damaged area team's work inside my house was professional and expert! Thank you for such awesome service and such pleasant results!
MoJo G.

MoJo G.

GREAT experience working with National First Response on my roof replacement. I donโ€™t normally take the time to leave reviews but donโ€™t think I could come up with one complaint. Great work, communication, clean up, etc. Special thanks to Nicole and Zach who were awesome to work with!!
Nadaa T.

Nadaa T.

Definitely five stars from me. These guys and gals were very professional and did a great job on the repair work. You canโ€™t tell there was ever any damage! And they responsive and polite. I would use them again and recommend them to others.
Brian B.

Brian B.

Solid company. Project coordinator Grace will help you get your job completed in a streamlined fashion.
gary c.

gary c.

We are extremely happy with our new roof on house, back patio and detached shop done by National First Response Roofing . We also had some restoration work done on the inside of detached shop, water damage from roof leaks. From Cody handling claims, Mike the roofing Superintentent, and Nicole in the office were all great and communicative. The roofing crew was fantastic too. Not only their craftmanship they put into the work they used drop cloths to protect property and they cleaned up impeccably every day!! If your in need of restoration work, roofing, and 1 stop remodeling work give NATIONAL FIRST RESPONSE A CALL TODAY, YOU WILL BE GLAD YOU DID!!!
Julie B.

Julie B.

National First Response made a difficult situation much better. They quickly responded to a leak from the 2nd floor bathroom into my daughter's 1st floor bedroom. They work in a very professional manner, leaving no trace behind. Thank you so much!
Jeannie R.

Jeannie R.

National First Response is a 5 star company in our opinion. We had a flood in our home which wasnโ€™t discovered for 3 weeks since we were out of town. I called in a water restoration/mitigation company and was quite disappointed in their communication so decided not to use them for the rebuild. NFR was recommended to us and we hired them. Absolutely the best decision ever!! They kept me informed (long distance) of what was happening, sent me photoโ€™s & videoโ€™s along with phone calls to ease my mind. The work they did was just OUTSTANDING in quality, timely manner and the employees who did the work were at the top of their field of expertise. We are happily back in our home and so grateful for all who helped make it happen. Special thank you to Chris for going above and beyond for us. Jeannie Robinson
Michelle H.

Michelle H.

NFR did STELLAR work on our home. The entire roof was replaced in 4 days. Workers were very careful with tear down, install, and even clean up after (we have 2 dogs and they didn't want them being hurt). The planning stages were very easy and they even brought me samples of tiles to ensure this was the aesthetic we wanted for our home. Our solar install was also very easy, and even though we had a few tiles to replace after, it was done within 48 hours of the solar being complete. I would give 100% recommendation for their services to anyone I know!
Bonnie C.

Bonnie C.

They came out within the first five hours. Set up their equipment and immediately began helping me with my issues... Greg was wonderful.. I cannot recommend him too highly. The entire company was at my service the entire ordeal... thanks to Vinnie also.
Patricia B.

Patricia B.

Seems like a very well run company. Eric and Chris were extremely helpful in helping us with our countertop.
Nathan P.

Nathan P.

Everything was great about our experience with National First Response. Grace Berand was excellent in communicating about the process and staying in touch with us throughout the entire job. Brandon did a great job in overseeing the work crews and in the final inspection. The entire process from the first estimate through to the very end was very smooth. We felt a sense of calmness, but, also, a sense of professionalism and are very proud of how our roof looks with the job that was done. I would recommend this entire team for getting a job done in a timely manner, in a professional way, smoothly, without hitches and we found them to be extremely trustworthy through the whole process. We will not hesitate to recommend this company to all our friends and neighbors who might be in need of their services. All questions that we had were answered and addressed.
Donna C.

Donna C.

Our church had wind and water damage that leaked into the building... a new roof was much needed... it was an old roof. We had water damage in the kitchen pantry as well on the ceiling in the Sanctuary. Colton, of National First Response was AMAZING as was the company. He was always on time, great communication and always responded quickly with any questions or concerns we might have had. We were recommended of this company by someone who had a new roof put on their house and they were very happy with the work and working with Colton. I highly recommend this company and Colton as they worked very hard not only to work with the insurance company but doing an AMAZING job. Thank you Colton and National First Response. We will definitely use you again if the opportunity arises and will continue to recommend your services. Thank you so much, Donna Community of Christ Church
Thomas H.

Thomas H.

Had water damage and Jeremy and Joey put a new floor in. They were very professional and neat the floor looks great.
Maria

Maria

We had such a great experience with this company. We love our new roof! Very professional throughout the whole process. Thank you National First Response! I would totally recommend to my friends and family!
kathywest22

kathywest22

Iโ€™m really impressed by NFR! They did a wonderful job helping me during a house flood. Kayla was the coordinator and was extremely communicative and helpful during stressful events. Josh was prompt, professional, and friendly which is what I needed as they vacuumed water out of my home. Because of yโ€™all, my disaster of a day had bright moments. Thank you NFR!
Rhonda H.

Rhonda H.

Every employee we met went above and beyond in their job capacity to make sure we had the most up to date and safe replacement journey. My family will refer to them every time. Hands down the easiest construction job ever.
jameel h.

jameel h.

Good customer service good worker work five star everything great thank you so much for everyone
Zachary L.

Zachary L.

The entire staff works very hard and always give an air of wanting to help. I cannot recommend enough.
Jackie M.

Jackie M.

Allen was great!! Prompt arrival, very professional, friendly and polite. Explained everything thoroughly. It was a small sheetrock repair but work was excellent and performed very efficiently. Genuinely cared that job was done right. Very happy with work that was done.
javier d.

javier d.

Thank you for your hard work..very professional on everything the job is done on time. have a good work team 10/10
Jacob B.

Jacob B.

These guys did a great job replacing my roof. They came out quickly, to asses the damage. They even walked me through filing the claim. Every step of the process they helped with. The crew came out early in the morning and had our new roof completed before the end of the day. Thanks for all the help!
Larry D.

Larry D.

Excellent. Technicians are experienced and take pride in their work.
leslie p.

leslie p.

Steve came out to put a new back door on. He had previously fixed my vertical blinds. Both times he was extremely professional and friendly, and did a terrific job. He did the job very nicely and cleaned up after himself. Just like everyone else at NFR, he was a pleasure to work with, and I would not hesitate to recommend him to anyone.
Pamela N.

Pamela N.

National First Response: Exceptional Rebuilders After a Devastating Fire Our experience with National First Response was truly exceptional. After our home was devastated by a fire, they not only rebuilt it beautifully but also restored our faith in the construction industry. Chris and Eric, our contractors, were trustworthy, timely, and maintained excellent communication throughout the entire process. They took over from a previous contractor who had done a horrible job and turned things around quickly and impressively. What set them apart was not just their professionalism but also their kindness and compassion during a difficult time. They treated us like family, ensuring we were comfortable with every decision. Our house now looks amazing, thanks to their meticulous craftsmanship. We wholeheartedly recommend National First Response to anyone in need of home construction or renovation โ€“ they are the epitome of what exceptional contractors should be. Thank you, Chris, Eric, and the entire team at National First Response, for giving us not just a rebuilt home but a fresh start filled with gratitude.
Public R.

Public R.

After using National First Response on many occasions, I have found them to be timely and have excellent communication. My most recent interactions with Guy and Chris Owens only make me appreciate the care and service that you don't find with other contractors. When you have a house flood (or other major home problem) the stress you experience cannot be described until you experience it first hand. National First Response was there to provide the solutions and service necessary to make a difficult situation conclude positively. Thank you! Karen
Tawni G.

Tawni G.

I am the senior pastor of First Christian Church of Mesa. We had an incredible experience working with National First Response. They were our roofing contractor for an insurance claim, and their team went above and beyond in every way. They tirelessly advocated for us with the insurance company, performed excellent work, and were always responsive to our questions and needs. But thatโ€™s not all! Towards the end of our roof claim, we had a car crash into the front of our building, causing extensive damage. National First Response had a crew on-site within a couple of hours, quickly clearing debris and guiding us through the entire process. This was an extensive project involving multiple trades, all of which were professionally coordinated and managed. We canโ€™t thank National First Response enough for their responsiveness, professionalism, and dedication. Kudos to the entire team for being amazing in every way imaginable!!! Highly recommend!!!

On Call 24/7 and Onsite within the hour.

We're Here to Help. Onsite valleywide within an hour. Outlying areas within 24 hours.

Let us handle the paperwork and insurance claim. Our restoration experts will restore your home or business and your peace of mind.ย 

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