Residential Restoration Services in Arizona

480-630-8889

480-630-8889

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Residential Restoration Built Around Families

National First Response serves the Phoenix metro area in single family homes, condos, townhomes, and rental properties. Our crews plan work around families who are still living in the space and keep work areas contained, clean, and safe throughout the project.

When conditions support it, we use dry-in-place methods to limit demolition and keep more of the home usable. If repairs are required, our construction team restores the space and finishes the job.

24/7 Emergency Mitigation and Full Home Restoration

LET US HANDLE THE INSURANCE

You should not have to deal with insurance claim language. Documentation and coordination are handled for you from start to finish, keeping the process clear and on track.

Insurance
  • Claim-ready documentation from start to finish

  • Adjuster coordination and job communication

  • Clear scopes of work and restoration records

  • Transparent updates you can understand

Local, Licensed, And Insurance Ready

National First Response is locally owned and based in Mesa, serving homeowners across the Phoenix metro area. The company is fully licensed, bonded, and insured.

We offer free damage assessments and work directly with your insurance provider to simplify the claims process. Financing options for deductibles may be available, which can make it easier to move forward with needed repairs without delaying work.

home restoration services

Have damage but it's not an emergency?
We can help.

Free Damage Assessment
  1. 24/7 residential response with emergency crews available nights, weekends, and holidays
  2. Respect for your home and belongings with careful containment and protection of furniture, flooring, and personal items
  3. Clear, consistent communication so you always know who is arriving, what work is being done, and what happens next
  4. Insurance support with organized photos, documentation, and estimates to help move your claim forward

Why Homeowners call National First Response


We respond to water damage emergencies with urgency, care, and clear communication. From the first call through final drying and documentation, the focus stays on protecting your home, keeping you informed, and making the restoration process easier to manage.
  1. 1
    Arizona-based team that responds quickly and stays accountable
  2. 2
    Proven experience restoring hundreds of water-damaged homes
  3. 3
    Fully licensed, insured, and professionally certified technicians
  4. 4
    Trusted reputation backed by BBB accreditation
  5. 5
    One point of responsibility from emergency response through completion

See What Our Customers Are Saying

Dick L.

Dick L.

Eric and his staff were very responsive and professional. They did what they said they would and the job turned out beautifully. I would recommend them for any job they want to do.
Mairet S.

Mairet S.

They are very helpful and quick. They deal with the insurance directly for me so I donโ€™t have to do that part.
Jeff G.

Jeff G.

Very satisfied with their service. They responded quickly, communicated well and did an excellent repair.
Cindy A.

Cindy A.

National First Response did a fantastic job repairing previously-undiscovered dry rot damage in my exterior kitchen wall. Every person who came to my home was 100% professional, courteous, respectful, helpful, and, most importantly, highly competent. Eric managed my project perfectly from start to finish, including explaining each step in advance so I could understand what was needed and what I would see as it happened. Shout out to framers Donny and Trent, drywallers Paul and Ricardo, Sunvec Roofing, stucco experts Gary, Dave, and Dave, painters Rick and Robert, plus Vinnie and Josh. I would happily bring any of them back for any work I might need to have done in the future.
Manny S.

Manny S.

National First Response's representative Bianca Peterson made what was a very stressful project into a pleasure. Not that replacing a roof can every be a pleasent experience, her experience, patience and working directly with our home insurance made it easier for us. The staff replacing the roof were amazing, professional on time and took about 2 day to complete the entire roof. I also work from home, yest the first day was very noisy, felt they mauy come throigh the roof, but expected with the amount fo work that was being done. The second day, all I heard were the nailing and that was not as bad. Bianca was on top of everything, communicating to the insurance company and patiently explaining to us what was going to take place and what she needed from us, etc. We are very satisfied with how sooth this all went!
Nadaa T.

Nadaa T.

Definitely five stars from me. These guys and gals were very professional and did a great job on the repair work. You canโ€™t tell there was ever any damage! And they responsive and polite. I would use them again and recommend them to others.
Loren O.

Loren O.

National First Response made my first-ever roof replacement process very easy for me as a new homeowner. They were very patient and worked with me according to my schedule. Nicole is very sweet and helpful. Will definitely be using them in the future and will recommend them to friends and family.
Amy B.

Amy B.

This is by far the best company I have ever dealt with! They are all on the ball when you call or need immediate service. This is the second time we have needed them at my work and both times we received great quality of work fast and efficient! Christina in the office is amazing as well as Cody, honestly everyone Iโ€™ve talked to has been.
Steven B.

Steven B.

I had a water leak coming into my bedroom floor from an unknown source. Two plumbers could not diagnose the source. National First was able to come up with a plan to find the leak. Under the window they opened up a section of the sheetrock of the wall beneath the window. Water was sprayed outside of the window and some leaks were verified coming in below the window. Apparently, a few weeks earlier I had a bad rain storm and the wind was forcing the rain to come in below the window. It was determined that the WINDOW SEAL had failed or that there was not one installed. The plan was to pull out the window, reseal the window, reinstall it, re-sheetrock the open space, repaint the room, re-stucco the outside wall around the window, and repaint the outside wall. The carpet and carpet pad were replaced. It took several weeks to coordinate different contractors to perform all the specialty work. I was very pleased with the craftmanship and detail the workers did on the whole project. The estimate for the repair was right on spot. I had a few extra expenses for work I requested to be done that was not in the original estimate. I would recommend National First for any job relating to home repair.
jeff l.

jeff l.

Great experience! What a great company to work with!
Mark S.

Mark S.

National First Response was there for us in the early morning just before Christmas when we found our 2nd floor boy's bathroom had an angle stop leak at 4am with water coming down through the ceiling below into our first floor and garage. Within an hour or so of my call to their 24 hour response number their remediation team was at work extracting the water and drying out our home. This quick response allowed our home to not incur any issues at all with mold which is huge when it comes to water damage. They have been phenomenal in not only the remediation part but with helping our family navigate the back and forth with both our insurance carrier and our mortgage company. We are now over 80% complete with the rebuild and we could not be happier with the way our home is coming back together and with the up to date communication and professionalism of their techs. Thank you to Chris, Kayla, Shane, Josh, Cody, Zach, Tristan, Rolando and the rest of the Rock Star Team!! Our family appreciates all that you do!
Donna S.

Donna S.

roof replacement, excellent work professional..
Bedliners a.

Bedliners a.

Thank you, National First Response. Kayla is awesome! I am very impressed with the professionalism and quality of work. I will recommend NFR to my family and friends.
Jennifer B.

Jennifer B.

I had a dog door installed by Guy bond and Donnie. Very professional, clean and were done quickly. Affordable prices and a great job done by Guy and Donnie. I would use them again and recommend them for services!!!
Dalton A.

Dalton A.

Shane and his team are life savers. Theyโ€™re open 24/7 as any crisis management company should be and respond so quickly itโ€™s insane. They passionate about helping the public and it shows in their work.
M C.

M C.

I would recommend National First Response. Grace, their project coordinator is very professional and responds quickly to all questions. She was always willing to help.
Sherri Z.

Sherri Z.

I canโ€™t say enough about how patient, trustworthy, and kind this team was that was behind our roof project. Jeff and Kyle kept pushing the insurance to help understand what needed to be done at our house, Brendan and Mikey were our project managers and were very prompt. They assured us everything was going to be ok and the job would get done as soon as the insurance company approved the job. Nicole is very nice and scheduled our appointments, messaged us for everything that was going to happen(date & time), and most of all she answered all our questions we had. Thank you so much for helping us and Iโ€™m very happy we chose youโค๏ธ Sherri Zamorano
Ryan M.

Ryan M.

Between, Jay, Seth, Grace and Jackie, they got it done! I recommend this company to anyone and everyone! Trying to get my insurance company to approve me for a new roof after many storms for the past 4 years, Seth swore if he didnโ€™t get the roof repaired, he would become a life guard. I think itโ€™s safe to say he is still a roofer lol. I got updates every single week keeping me in the know and I appropriated every text, email and call I got so I was always in the loop! If you need a roof give these guys a call!
Michael G.

Michael G.

This is the best roofing company there is. They go out of their way to get your insurance company to pay for your roof replacement. They work with you when other companies give up right away.
Allan S.

Allan S.

Since our first meeting the representatives from National First Response I have been completely satisfied with their personal interaction, professionalism and flexibility. Michael and Brenden worked well with us and their crew to get the best work done in a short amount of time. They were quick and cleaned up completely during the 2 days they were at my home on my roof. Jeff and Nicole worked patiently with me in getting their company paid. My roof looks great and the experience was efficient and pleasant. I will be happy to refer anyone to National First Responders.
Heather O.

Heather O.

NFR staff and employees are very friendly and professional. They provided a quality repair done in a timely manner. I will refer them to everyone I know!
Tracy W.

Tracy W.

**Review for National First Response Roofing** I recently had the pleasure of working with National First Response Roofing for a roofing project, and I couldn't be more satisfied with the results. From start to finish, the experience was fantastic! Grace was very through with her communication, keeping us on track and relaying information about the projects, our loan and completion. This really made us feel comfortable. The crew was incredibly consistent, completing the entire roofing project in just three days. Their efficiency did not compromise the quality of the work; in fact, it was remarkable. I was particularly impressed with Mikey, who sold the project. He was thorough in his approach, addressing all my questions and concerns with patience and expertise. His professionalism made it easy for me to trust him, which was a significant factor in our decision to choose National First Response Roofing. Overall, I highly recommend National First Response Roofing for anyone in need of roofing services. Their commitment to quality, punctuality, and customer satisfaction is truly commendable. Thank you, National, for an amazing experience!
Garrett B.

Garrett B.

Exceptional service and great people! Grace was very helpful with the process and communication as our project manager. Highly recommend NFR for any roofing needs!
A1 t.

A1 t.

Highly recommend National First Response.Our experience with National First Response was truly exceptional.We worked with Michael and he took us through the process flawlessly.They did a great job replacing our roof, we were satisfied by the quality and professionalism. thanks again National First Response .
Devin C.

Devin C.

I had a fantastic experience with National First Response from start to finish. James was able to come out quickly for the inspection on short notice, which I really appreciated. Grace was incredibly communicative throughout the entire process, keeping me updated every step of the way. Once the job began, the crew moved fast, and their workmanship was outstanding. Mikey did a thorough walkthrough after the job was complete and explained all the extra steps they took to make sure my roof would last for years. The team left the place spotless, and the pricing was very competitive. On top of all that, it felt great to support a quality local business. Highly recommend!
Jeremy J.

Jeremy J.

I had my first water flood damage situation last week and National First Response was my first call THANKFULLY. They handled the whole situation like professionals. I highly recommend NFR.
tina

tina

Good company to work with. Very punctual with time. They kept me informed at every step.
SteveNelson46

SteveNelson46

Easy to deal with and very professional. Completion of a complete roof in just 2 days
larry r.

larry r.

National First Response did an amazing job on the mitigation and repair work within our home as a result of a drain leak that created significant damage. They were very professional, extremely punctional, and the quality of work was outstanding. Would highly recommend them for any type of mitigation and home repair work requiring quality service. Thank you !!1
Gary M.

Gary M.

We had an overhead HVAC system failure with a resulting water leak in the living room ceiling, causing a large hole in the ceiling and lighting fixture displacement. Required repairs included patching and repainting ceiling area and rehanging lighting fixture. . The technician, Steve, did a perfect restoration job. We also appreciated the fast response.

On Call 24/7 and Onsite within the hour.

We're Here to Help. Onsite valleywide within an hour. Outlying areas within 24 hours.

Let us handle the paperwork and insurance claim. Our restoration experts will restore your home or business and your peace of mind.ย 

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