Residential Restoration Services in Arizona

480-630-8889

480-630-8889

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Residential Restoration Built Around Families

National First Response serves the Phoenix metro area in single family homes, condos, townhomes, and rental properties. Our crews plan work around families who are still living in the space and keep work areas contained, clean, and safe throughout the project.

When conditions support it, we use dry-in-place methods to limit demolition and keep more of the home usable. If repairs are required, our construction team restores the space and finishes the job.

Comprehensive Restoration for Your Home

1.Immediate Emergency Help

The moment you call, our 24/7 response team mobilizes to protect your home. We work fast to stabilize the damage and prevent the situation from getting worse.

2.Full Damage Assessment

We identify all visible and hidden damage including water, fire, smoke, and structural concerns. This protects your safety and ensures nothing is missed.

3.Emergency Mitigation

We remove damaged materials, control moisture, clean contamination, and secure your property with board up and tarping when needed to prevent further loss.

4. Complete Restoration and Repairs

Once the home is safe and clean, we restore damaged areas so your property is fully functional, comfortable, and ready for everyday life again.

Local, Licensed, And Insurance Ready

National First Response is locally owned and based in Mesa, serving homeowners across the Phoenix metro area. The company is fully licensed, bonded, and insured.

We offer free damage assessments and work directly with your insurance provider to simplify the claims process. Financing options for deductibles may be available, which can make it easier to move forward with needed repairs without delaying work.

home restoration services

Why Homeowners Call National First Response

24/7 Residential Response

Emergency crews are available at any hour, including nights and weekends.

Respect for Your Home and Belongings

We protect furniture, flooring, and personal items with careful containment and cleanup.

Clear Communication

You receive straightforward updates about who is arriving, what work is being done, and the next steps in the process.

Insurance Support

Documentation, photos, and estimates are organized for your carrier to help move the claim forward.

See What Our Customers Are Saying

Kathleen B.

Kathleen B.

Fantastic company! Great service in dealing with insurance company for roof replacement.
Fran T.

Fran T.

Had to replace drywall, insulation and baseboards in addition to drying out and treating the area.
Jeffery S.

Jeffery S.

What an awesome team they have! Shout out to Nicole Sullivan! She helped to make this a great experience. I did have a concern once the work was finished and she helped resolve the concern in less then two days! I would definitely recommend National First Response for all of your roofing needs!
Vicki U.

Vicki U.

National First Teams were great to work with. Very communicative all the way through the processes. Canโ€™t say enough good things about them! Kudos to everyone!!
Sarah K.

Sarah K.

We had a drain pipe leak in out upstairs bathroom and extensive damage. We could not have asked for better service from Eric and Jeremy. They were fast and attentive and supportive during the whole process.
Paul W.

Paul W.

National First Response did quality work in a timely manner and Grace Bernard the project coordinator who helped us was an absolute joy to work with. She made sure we were well informed throughout the entire process explaining how the everything worked and what our options were. As well as answering any questions we had promptly. It was such a a load of our shoulders. She took a potentially nebulous and stressful situation and made it pleasant. I highly recommend working with National First Response!
PHXGuy

PHXGuy

I would like to thank the employees at NFR especially Grace Pastorius and our Foreman Justin!!! This is the most professional company I've had the pleasure to deal with!!! The ease, comfortability, and quality of work from this company was AWESOME!!!! Glad I went with NFR!
Lorraine S.

Lorraine S.

I found National First Response to be very helpful. I spoke with Seth who thoroughly inspected my roof and explained his inspection in detail, and to Grace in their office who was also very informative. I feel this is a company thatโ€™s very honest with acceptional customer service and one that can be trusted.
Sally B.

Sally B.

Rick and Jeremy were great. I am thrilled with the results of their work. The 3 of us did have unusual circumstances but the "guys" were understanding and did a few extra things for me! Erick was also a "sport" on one situation and was very professional. I love my new home "look!. Thanks to National First Response. I also have gained some insight to the difficult job that all the staff and leaders have for this type of work. Thanks to you also Vinnie. Sally T. Bordeaux, RD
Helen &.

Helen &.

Had a roof replaced. They were courteous and worked hard. After the replacement was completed, they cleaned up and did an excellent job.
Manuel E.

Manuel E.

Mike (my consultant with NFR) was this best. From our first meeting and all through the process. If your want to speak to a representative from NFR that has confidence, friendly and knowledge, Mike is your man. This company has the best workers, they do prompt work, clean up nice.I would gladly recommend them to my friends and family!!
Donna C.

Donna C.

Our church had wind and water damage that leaked into the building... a new roof was much needed... it was an old roof. We had water damage in the kitchen pantry as well on the ceiling in the Sanctuary. Colton, of National First Response was AMAZING as was the company. He was always on time, great communication and always responded quickly with any questions or concerns we might have had. We were recommended of this company by someone who had a new roof put on their house and they were very happy with the work and working with Colton. I highly recommend this company and Colton as they worked very hard not only to work with the insurance company but doing an AMAZING job. Thank you Colton and National First Response. We will definitely use you again if the opportunity arises and will continue to recommend your services. Thank you so much, Donna Community of Christ Church
Janet R.

Janet R.

They were great to work with! They came out did the assessment, dealt with the insurance company and made everything as simple as possible to get the roof replaced! we were so nervous because the rain was coming the next day, but they reassured us that it would get done and it was what is done in record time! Would recommend them to anyone who needs a new roof! Thank you so much for the great job that you all did!
Chris S.

Chris S.

Great service from them for our new roof. Completed the job in one day & price was agreeable.
Dalton A.

Dalton A.

Shane and his team are life savers. Theyโ€™re open 24/7 as any crisis management company should be and respond so quickly itโ€™s insane. They passionate about helping the public and it shows in their work.
Stacy T.

Stacy T.

This team was very timely, efficient and they were great at keeping us informed
Pilar H.

Pilar H.

Guy and Ricardo were amazing at remodeling my moms bathroom in her condo. They made it handicap accessible so now my mom feels safe and comfortable. It was such a blessing to have National First Response come to the rescue today!!
Chris L.

Chris L.

We had our roof replaced by National First Response and it turned out fantastic! Even better than the work was the process itself. National First Response was incredible easy to work with every step of the way. A big thank you to Nicole for helping us coordinate all the details and working with our insurance and contractors, she made getting our new roof a breeze! 5 stars and then some ๐Ÿ™‚
leslie p.

leslie p.

Steve came out to put a new back door on. He had previously fixed my vertical blinds. Both times he was extremely professional and friendly, and did a terrific job. He did the job very nicely and cleaned up after himself. Just like everyone else at NFR, he was a pleasure to work with, and I would not hesitate to recommend him to anyone.
Jacob B.

Jacob B.

These guys did a great job replacing my roof. They came out quickly, to asses the damage. They even walked me through filing the claim. Every step of the process they helped with. The crew came out early in the morning and had our new roof completed before the end of the day. Thanks for all the help!
Ace G.

Ace G.

Excellent to work with. Amazing Communication. Always updated us with all that was going on. Michael took amazing care of us / everything. He made it so easy & Absolutely no stress! The whole team was great. Job was done clean & friendly. Our roofing looks awesome.
Norman M.

Norman M.

The team at NFR did an amazing job, were responsive, professional and the finished work product was incredible. Thank you.
Andy A.

Andy A.

You think to yourself oh no a new roof I dread going through the process. National First Response took those worries away. James explained to us what we needed and then Grace in the office helped us move through the process with ease to get the funding, scheduling and quick responses to our questions. Communication was great. Brandon was the Project manager and ensured everything was precise with the work crew. The work crew were awesome , great tradesmen they were very up beat and efficient with lots of details on the job. From the beginning I felt they delivered on what they told us they were going to do. I felt they were trustworthy and professional and no hassles. You will be happy with everyone that will be in contact with, extremely helpful with kindness, it is rare these days, but they know how to take care of a customer.
Yitzchak M.

Yitzchak M.

Highly recommend! Matt Mayles was top notch from start to finish. Answered all my questions, walked me through the process and options, was extremely responsive and made himself available all throughout. The workmanship and quality of the job was excellent, the crew was professional, timely and cleaned up after themselves. Couldn't have asked for a better experience. Thank you
Celina A.

Celina A.

Amazing job. Highly recommend. I worked with Kyle for my roof. At first I wasnโ€™t to sure, i hate calling insurance, Kyle assured me he would deal with everything. He kept me in the loop the entire time. So I was aware of everything that was going on without the stress. The roof looks amazing and was done super quick once it was approved. If youโ€™re thinking about it, you should do it. Kyle was very professional and thatโ€™s important to me because Iโ€™m female so Iโ€™m always worried I donโ€™t know enough and can be taken advantage off.
Bill M.

Bill M.

NFR replaced our roof shingles. From first contact to last bit of clean up, we were satisfied by the quality and professionalism. From James, head of the roofing division, to Diego, whose remarkable crew performed the tear-off and installation of the shingles. Being personally retired from the construction industry after 50 years, this company and crew were absolutely the best we have had the pleasure of dealing with and the finest craftsmanship of roofing and carpentry skill I have personally witnessed. Top notch, first class from beginning to end. Great job NFR! We love our new roof!! Thank you!
KoKo C.

KoKo C.

Amazing roof! Amazing company! James and Grace are knowledgeable and awesome.
Valerie B.

Valerie B.

Highly recommend National First Response. We had roof damage and Bianca guided us through all the steps. She was on-site when the work was being done too. The crew was fantastic. When all the work was done, you would have never known weโ€™d just had the entire roof replaced - there was not a spec of debris. From the initial call all the way through the final inspection, NFR was there. We could not be more pleased with the results.
Dick L.

Dick L.

Eric and his staff were very responsive and professional. They did what they said they would and the job turned out beautifully. I would recommend them for any job they want to do.
charles r.

charles r.

Everybody at National first response has been awesome from beginning to end. They worked with my insurance company through the whole process to make sure I got what I needed to get my roof back in shape. Nicole in the office kept me informed through the whole process. The roofers were outstanding and did a fantastic job. That thanks to Greg for getting everything started.I would give more than 5 stars if I could.

On Call 24/7 and Onsite within the hour.

We're Here to Help. Onsite valleywide within an hour. Outlying areas within 24 hours.

Let us handle the paperwork and insurance claim. Our restoration experts will restore your home or business and your peace of mind.ย 

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