Residential Restoration Services in Arizona

480-566-9440

480-566-9440

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Residential Restoration Built Around Families

National First Response serves the Phoenix metro area in single family homes, condos, townhomes, and rental properties. Our crews plan work around families who are still living in the space and keep work areas contained, clean, and safe throughout the project.

When conditions support it, we use dry-in-place methods to limit demolition and keep more of the home usable. If repairs are required, our construction team restores the space and finishes the job.

24/7 Emergency Mitigation and Full Home Restoration

LET US HANDLE THE INSURANCE

You should not have to deal with insurance claim language. Documentation and coordination are handled for you from start to finish, keeping the process clear and on track.

Insurance
  • Claim-ready documentation from start to finish

  • Adjuster coordination and job communication

  • Clear scopes of work and restoration records

  • Transparent updates you can understand

Local, Licensed, And Insurance Ready

National First Response is locally owned and based in Mesa, serving homeowners across the Phoenix metro area. The company is fully licensed, bonded, and insured.

We offer free damage assessments and work directly with your insurance provider to simplify the claims process. Financing options for deductibles may be available, which can make it easier to move forward with needed repairs without delaying work.

home restoration services

Have damage but it's not an emergency?
We can help.

Free Damage Assessment
  1. 24/7 residential response with emergency crews available nights, weekends, and holidays
  2. Respect for your home and belongings with careful containment and protection of furniture, flooring, and personal items
  3. Clear, consistent communication so you always know who is arriving, what work is being done, and what happens next
  4. Insurance support with organized photos, documentation, and estimates to help move your claim forward

Why Homeowners call National First Response


We respond to water damage emergencies with urgency, care, and clear communication. From the first call through final drying and documentation, the focus stays on protecting your home, keeping you informed, and making the restoration process easier to manage.
  1. 1
    Arizona-based team that responds quickly and stays accountable
  2. 2
    Proven experience restoring hundreds of water-damaged homes
  3. 3
    Fully licensed, insured, and professionally certified technicians
  4. 4
    Trusted reputation backed by BBB accreditation
  5. 5
    One point of responsibility from emergency response through completion

See What Our Customers Are Saying

Clyde S.

Clyde S.

We needed work done in our home to mainly make it more suitable for wheel chair access. Project manager Randy took full charge and supervised a plan that showed his professionalism and understanding. Craftsmen Adam and Cricket executed a variety of projects with admirable skill and adaptability. The quality results made it all a very worthwhile experience.
Heather F.

Heather F.

I would highly recommend National First Response over and over again. They were on time as scheduled, professional and informative. I've worked with this company on several projects in my various houses and I have always been treated fairly and with kindness.
Jeanette E.

Jeanette E.

National First Response was called to our home for various issues and Guy responded immediately within an hour. He corrected the plumbing issues and completed the job in a timely manner. I would highly recommend National First Response and a special shout to Guy for his professionalism and kindness. He was also asked to play Santa for this year's Christmas and responded with an Absolute YES!!
Chris S.

Chris S.

Great service from them for our new roof. Completed the job in one day & price was agreeable.
Erik F.

Erik F.

National First Response did a great job of working with my insurance company to file the claim and followed up with them until the claim was approved. Nicole was fantastic to work with and called me every few days to provide updates. The roof replacement went perfectly - materials were delivered as scheduled and the installation team was fast and professional. All of the neighbors have commented on how nice the new roof looks!
Jacob B.

Jacob B.

These guys did a great job replacing my roof. They came out quickly, to asses the damage. They even walked me through filing the claim. Every step of the process they helped with. The crew came out early in the morning and had our new roof completed before the end of the day. Thanks for all the help!
Diane L.

Diane L.

I'm a recent 84 year old widow and out of my "Flooding Tragedy" came the wonderful staff of NFR. They took over to coordinate, and provide guidance and support throughout the whole restoration. They negottiated with insurance to provide the best possible outcome and EVERYONE treated me with concern and respect and took the time to explain every detail. From demolition to the final painting, nothing was overlooked. They extended themselves far beyound all my expectations. They made it possible for me to return to a beautifully restored home without any glitches or stress. My thanks to Vinnie, Mitigation Mgr., Cody, Estimator, Nick & Saia, Water Mitigation, Andrew & Omar, Amazing Reconstruction, John & Tristan, Fabuloous painters, and to Matt, Project Mgr, who made everything work without fail. Thanks to an amazing company that really cares about the customer an treats you like family!!!!! Forever Gratefull, Diane Loven
Joseph M.

Joseph M.

My father was recently suffered a stroke and the the employees at national first response were understanding of the situation and very helpful . Brandon was very helpful and calmly explained the situation and the process . Good Job Thank you very much .
Dick L.

Dick L.

Eric and his staff were very responsive and professional. They did what they said they would and the job turned out beautifully. I would recommend them for any job they want to do.
Stacy T.

Stacy T.

This team was very timely, efficient and they were great at keeping us informed
Joan S.

Joan S.

What a breath of fresh air Vinnie was. He was honest and kind and saved us a lot of money. It is so wonderful to find an honest, truly helpful company. Thank you, Vinnie.
Jeremy T.

Jeremy T.

BRAVO to the management and staff of National First Response! After a fire in our garage in October which caused upwards of 40,000.00 in damage - thankfully, our Insurance Company sent National First Response to the rescue! These guy's are truly a Class Act - They were very thorough, and went over every step in the recovery process in detail. With all of the employees in and out of our home while we were displaced, and not one item "walked off" our property, we always got a good feeling with everyone we came in contact with everyone was stellar, but a special thanks to Chris, Guy, and Vinnie for going the extra mile! After all the repairs were complete including complete renovation of the garage, and 1 bedroom, and serious restoration to two more bedrooms, paint carpet drywall water heater and the list goes on and on ... we were back in our home in under two months. If your looking for an honest hard working restoration company, that will do the job the way you would yourself, look no further.
Collin C.

Collin C.

NFR helped me every step of the way! I had bad storm damage on my roof and they worked with my insurance to get everything taken care of. It was a hassle free process for me and my family.
Gary M.

Gary M.

We had an overhead HVAC system failure with a resulting water leak in the living room ceiling, causing a large hole in the ceiling and lighting fixture displacement. Required repairs included patching and repainting ceiling area and rehanging lighting fixture. . The technician, Steve, did a perfect restoration job. We also appreciated the fast response.
Joe P.

Joe P.

Very helpful all though the process
Rose R.

Rose R.

Nicole is such an amazing person, her dedication, professionalism and representation of the Company is outstanding. Nicole always made sure that we were informed and kept in the loop every step of the way. Thank you, The Rodriguez family
Lorraine S.

Lorraine S.

I found National First Response to be very helpful. I spoke with Seth who thoroughly inspected my roof and explained his inspection in detail, and to Grace in their office who was also very informative. I feel this is a company that’s very honest with acceptional customer service and one that can be trusted.
Tim P.

Tim P.

The staff was very good and patient with my insurances to get the job completed Brandon and Nicole were wonderful to work with I recommend this company to anyone who needs repair Was amazed and impressed that the roof was done in one day
Rianna F.

Rianna F.

I had an amazing experience with this company!!! Christina the office lady was the sweetest
Public R.

Public R.

After using National First Response on many occasions, I have found them to be timely and have excellent communication. My most recent interactions with Guy and Chris Owens only make me appreciate the care and service that you don't find with other contractors. When you have a house flood (or other major home problem) the stress you experience cannot be described until you experience it first hand. National First Response was there to provide the solutions and service necessary to make a difficult situation conclude positively. Thank you! Karen
elizabeth h.

elizabeth h.

Definitely well deserved 5 stars!!! Thank you all so much for your help, especially Christina! Thank you for being so patient with me and making sure all my questions and concerns were taken care of! Wonderful company!!!
Dale R.

Dale R.

They were fast and efficient. They grabbed the bull by the horns and got the job with pure precision and quality in two short months. The personnel all were very professional, they knew what to do and no problems. They handled our claim from start to finish. They responded to my calls without fail. The previous companies never got the leak/leaks fixed after numerous 10 or more attempts. I had over ninety e-mails between them and myself and all they did was complain w/ excuses about the job and they lost money and never got the leaks fixed over 9 months. The insurance company recommended this General Contractor. I only have the upmost respect and trust for National First Response. I guarantee that you will be fully satisfied by calling upon this outstanding company.
Leslie C.

Leslie C.

Thank you national first response for being there when I needed you I do appreciate all the work this company did . You can’t even tell any thing ever happened I want to give special thanks to Brandy in the office keeping me up to date on everything that means so much
Catherine G.

Catherine G.

The roofing team was expert in making my new roof a reality! (And in making it ready for solar panels.). The repairing and restoring water-damaged area team's work inside my house was professional and expert! Thank you for such awesome service and such pleasant results!
Lisa P.

Lisa P.

Met with Nicole at the home show and she spent so much time answering all of my questions. She explained the process, offered to come see how current situation and give us all our options. I really appreciated her time and attention!!
Elka P.

Elka P.

Matt & Kyle were very courteous, professional and knowledgeable all the while working with the insurance company to ensure the job was done correctly. From start to finish, they kept us updated on progress and timing to completion which was amazingly quick. The crews made sure safety and keeping the area clean were a priority while working efficiently and professionally. The entire experience was great, and we loved having their entire team take care of us and our roof. We highly recommend them for your new roofing needs.
Ernest M.

Ernest M.

I was extremely satisfied with prompt, professional service that I was immediately provided by National 1ST Response! The daily updates and scheduling go without saying how impressed I am with this company. The owner Chris Owens has continually offered his support throughout this process. My loyalty will remain with this company, for it’s professionalism!!
Rosa P.

Rosa P.

National First Response did an amazing job with my roof. I’m am very pleased with the outcome and appreciate all their hard work from beginning to the end! They dealt with my insurance and always kept me updated and informed with the process! I would most definitely recommend them to my friends and family! Once again, thank you all!
Lucinda H.

Lucinda H.

This was a wonderful experience, working with National First Response. From the first day of inspection to the final day of having my roof installed, it was less than one month. Great service! Thank you so much. Nicole was very quick to respond every time. 5 stars ⭐️
Virginia F.

Virginia F.

Great company! Roof looks great. We really like to thank Brandon Michel for doing such a good explaining and guiding us through the process. Jackie garcia was also great.

On Call 24/7 and Onsite within the hour.

We're Here to Help. Onsite valleywide within an hour. Outlying areas within 24 hours.

Let us handle the paperwork and insurance claim. Our restoration experts will restore your home or business and your peace of mind. 

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