So where to start. A few months back, during our atmospheric river rain, I developed a roof leak. I live in a patio home with a flat roof. I went on Angie's list and selected four contractors to come out and give me a quote for roof replacements. Each one went up on the roof and saw a pot of gold and wrote their quotes. Why was I shocked? I didn't know what I was going to do. I then got a call from Brendan from National First Response as he saw my requests on Angie's list. He asked me if they could come out and look at my roof. I said sure. We got up on the roof and started looking around and he brought to my attention that my roof had major hail and wind damage, so we needed to contact my insurance company first and get an adjuster out to look at the roof. The insurance adjuster looked at my roof and agreed with Brendan. The insurance company wrote up their quote of what they said they would pay to do the needed work of replacing the roof. Nicole in the office was my go-to person to set up scheduling. She did a fantastic job of keeping me informed of all aspects of the work. She made me feel comfortable with all the work that was going to be performed on my house as this was no small job. She made me feel very confident that no corners were going to be cut regarding my roof repairs. Nicole scheduled the start date and sent Michael, the project manager of this job, out to go over with me the aspects of the job. Fantastic young man! The crew showed up on time and got right to work stripping the roof. Once the roof was stripped, they discovered the wood decking was damaged. Nicole said don't worry, Michael was getting photos and they were submitting an additional damage report to the insurance company. They followed up with my insurance company to get the approval for the decking replacement. Now mind you, not all insurance companies are alike. They also worked with me to replace the fascia along the edge of the house and to bring the patio roof and laundry room, which was flat, to conform with the rest of the roof at a fair price. Bottom line, if I could push the golden buzzer on National First Response I would. Thank you, Nicole on giving me a five-star confidence of your company, Michael for being extremely professional in your work and crew and also your crew, who did an excellent job in craftsmanship. I guess I don't have to say that I highly recommend this fantastic company, which is rare in this day and age.

Great company! Roof looks great. We really like to thank Brandon Michel for doing such a good explaining and guiding us through the process. Jackie garcia was also great.

We were very pleased with Eric's knowledge, follow-up on questions and diligence sourcing materials. Client satisfaction was a clear focus.

The staff was very good and patient with my insurances to get the job completed Brandon and Nicole were wonderful to work with I recommend this company to anyone who needs repair Was amazed and impressed that the roof was done in one day

Definitely well deserved 5 stars!!! Thank you all so much for your help, especially Christina! Thank you for being so patient with me and making sure all my questions and concerns were taken care of! Wonderful company!!!

Jeremy from National First Response went above and beyond in answering my questions and took all the time I needed to get a comprehensive estimate for home repairs. Thank you!

After my entire home flooded, National First Response made a difficult situation a pleasant experience. From my Project Manager Cory to the trade workers, (Jeremy, Casey, Steve and the others I didn't get to meet in person) all were professional, did great work, were patient with my requests/questions and even cleaned up after themselves! They kept on schedule and offered excellent recommendations for other services I needed (furniture restoration and even camping tips!). I highly recommend them and would use them again!

My father was recently suffered a stroke and the the employees at national first response were understanding of the situation and very helpful . Brandon was very helpful and calmly explained the situation and the process . Good Job Thank you very much .

Excellent service.

Fantastic company! Great service in dealing with insurance company for roof replacement.

I would like to thank the employees at NFR especially Grace Pastorius and our Foreman Justin!!! This is the most professional company I've had the pleasure to deal with!!! The ease, comfortability, and quality of work from this company was AWESOME!!!! Glad I went with NFR!

National First Response (NFR) recently did my roof underlayment replacement and an interior repair. It started with a roof leak during raining and a small water damage it caused. I called NFR and they dispatched Mike over on the same day. Mike immediately placed a tarp to cover the leak area, with no change (regardless of whether or not NFR would be hired for further roof work). One other company would charge $500 for just putting a tarp on. NFR did an awesome job on the interior repair. After a small patch of drywall replaced and repainted, it looked like nothing happened. I was very pleased.

Chris is a marvel to work with. He was able to help us get a new roof in a very short time. I’m forever grateful and it looks so nice. Great clean up too!

Great workers, honest company, fantastic management! Highly recommend!

National First Respond is the first company that treated me with respect and stand by me when my insurance was not.

Matt & Kyle were very courteous, professional and knowledgeable all the while working with the insurance company to ensure the job was done correctly. From start to finish, they kept us updated on progress and timing to completion which was amazingly quick. The crews made sure safety and keeping the area clean were a priority while working efficiently and professionally. The entire experience was great, and we loved having their entire team take care of us and our roof. We highly recommend them for your new roofing needs.

Very professional and transparent. Kept us informed at all times.

This team was very timely, efficient and they were great at keeping us informed

Awesome company great crew! Their prices are more than fair and they will get to you quickly. I can’t stress enough…if you need roofing done these are the guys you want to call!

Rick, Jeremy and David expertly restored and transformed our kitchen cabinets after our home was flooded. They carefully tented off the entire kitchen and garage to have a dust-free work zone . They took painstaking care to ensure a “perfect finish” in painting our kitchen cabinets (taping off everything, sanding, priming, and sanding again between each coat) - extremely tedious work! Their collective professionalism resulted in a beautiful kitchen that looks brand new. We are thrilled! Jon and Robbie Ierley

NFR staff and employees are very friendly and professional. They provided a quality repair done in a timely manner. I will refer them to everyone I know!

After my 3 years of mostly unaided struggles through natural disaster cleanups, National First Response’s combined insurance claims and construction assistance with my hail-ravaged roof was literally a godsend. From lifting the entire insurance burden off my elderly shoulders to installation of a new roof so well-crafted that even the insurance assessor labeled it “beautiful,” every staff member I dealt with both online and in person was exceptionally professional, knowledgeable, efficient, helpful, friendly, and patient. Their highly experienced operations manager Nicole Sullivan, in particular, kept me regularly updated over the entire claims-to-build process with informative, congenial, personalized notes, always promptly answering my questions and fully addressing my concerns. Claims specialist Zach Lenhart expertly handled insurance inspections and communications, arriving early to every appointment with unfailing cheerfulness. The actual roof build, carried out by project manager Miguel Trinidad and his friendly hard-working crew, went as speedily, smoothly, unobtrusively, and cleanly as could be hoped for, marked most especially by their obvious pride in creating a quality product. Without reservation, I highly recommend National First Response to all those needing insurance-linked construction services, but particularly to senior citizens like myself with physical or health limitations. All my initial dread of a potential insurance claim/building contractor nightmare (as endured by some of my neighbors) was quickly dispelled by NFR’s broad experience, professional expertise, and above all, reliability.

By chance national first response stopped by our home. The best thing that ever happened to us. From that moment on we never had to do a thing or talk to anyone. They handled everything for new room taking the solar panels down and re applying. Nicole handled everything with our insurance company and kept us posted. They are top notch. I suggest you give them a call if your having roofing problems. We didnt have to pay for anything ! Thank you First response.

Seems like a very well run company. Eric and Chris were extremely helpful in helping us with our countertop.

Going through the process was great and the communication was great. They were very professional, very fast at getting the job done. After finishing the job they did amazing with housekeeping, I appreciate them walking through my yard with a magnetic to pick up the nails.

I’ve been fortunate enough to work with Grace on TWO roofs this fall!!! They helped solve a solar issue AND a full roof replacement 💗 I cannot believe the speed & competence! I will absolutely hire them again, in a heart-beat!!! Plz note, everyone we met & worked with were great 😊 but Grace shared her *coffee secrets*!!!

Rick and Jeremy were awesome. Took the time to explain everything and made sure I was completely satisfied before leaving.

Whenever I enter my front entry door, I can't believe how good it looks. Rick Estrella, the painter, was able to transform the old, unpainted door, and cracked, weathered trim into a look better than new. He also meticulously caulked, masked, primed, and painted the exterior siding, a new patio door, and interior areas with the same quality. He is a true professional.

They were fast and efficient. They grabbed the bull by the horns and got the job with pure precision and quality in two short months. The personnel all were very professional, they knew what to do and no problems. They handled our claim from start to finish. They responded to my calls without fail. The previous companies never got the leak/leaks fixed after numerous 10 or more attempts. I had over ninety e-mails between them and myself and all they did was complain w/ excuses about the job and they lost money and never got the leaks fixed over 9 months. The insurance company recommended this General Contractor. I only have the upmost respect and trust for National First Response. I guarantee that you will be fully satisfied by calling upon this outstanding company.

We recently had our roof done by National First Response and it was the best experience. It was such an easy process and didn’t cause us any headaches and barely any of our time; which is nice when you have 3 kids. They talked to our insurance company, got them to approve a whole roof replacement when they were only going to approve a partial. The clean up was great and we’re so happy with the outcome!! The whole team was great. Kyle initially talked to Alex and got the ball rolling as to what they could do. Nicole was super responsive and answered any questions I had and was considerate by checking in on us during this whole process. Brendan was also amazing and dealt with our insurance company while he was here and answered any questions they had. I can’t recommend this company enough!