480-380-2600
Arizona Water Damage Restoration Experts

Your Trusted Source for Emergency Water Damage Restoration in Arizona
Since 2008, National First Response has been Arizonaโs trusted choice for water damage restoration. Our certified team responds 24/7 to stop leaks, extract water, dry in place with advanced equipment, and prevent mold before it spreads. This method speeds recovery, reduces demolition, and protects your home from further damage.
Immediate Steps to Take When You Discover Water Damage
Knowing what to do in the first moments of a water emergency can protect your property and speed up restoration. Follow these steps:
Prioritize Safety
Keep your family safe first. Avoid standing water near electrical outlets or appliances. If it's safe, shut off the power supply in affected areas.
Stop the Source
Identify where the water is coming from, whether it's a burst pipe, roof leak, appliance failure, or storm intrusion. Turn off the water supply if possible to prevent further damage.
Protect Valuables
Move furniture, electronics, and important documents out of the affected area if you can do so safely.
Document the Damage
Take photos or videos of the damage for your insurance company. This helps ensure you receive proper coverage.
Call National First Response
Contact our 24/7 water damage restoration company right away. Our certified team will be on-site quickly to begin water extraction, drying, and restoration.
See What Our Customers Are Saying

jeff l.
Great experience! What a great company to work with!

Ron Z.
I run an automotive repair facility in Mesa,arizona. Guy and Eric have been here multiple times. And have do different types of repair work for us. They have always been timely and fair in their prices. Will continue to used them in the future. 1

Matt M.
Really great customer service and final product. Took the time to prepare and plan the job beforehand. Then the crew finished my 1000sf house in one day. Clean and beautiful results.

Craig M.
Grace Benard did a great job guiding us through our roof repairs. The estimate process, planning, and workmanship of this company was great. The job began and ended on schedule and without any cost overruns. The workers also made sure the yard and surrounds were tidy at the end of each day.

Day i.
National first response has been a great company to work for. Mike cam out and walked us through the whole process. They were very quick to take care of all the necessary paperwork. I had my new beautiful roof within a week. The crew that came out to do the new roof were very professional and kept the area clean and tidy. The office staff were available after the job was completed to help answer all my question. If you need help with a home repair consider calling Mike to help you with all your needs.

Ryan M.
Between, Jay, Seth, Grace and Jackie, they got it done! I recommend this company to anyone and everyone! Trying to get my insurance company to approve me for a new roof after many storms for the past 4 years, Seth swore if he didnโt get the roof repaired, he would become a life guard. I think itโs safe to say he is still a roofer lol. I got updates every single week keeping me in the know and I appropriated every text, email and call I got so I was always in the loop! If you need a roof give these guys a call!

Anna C.
They did so good, they were very professional and quick with their work. They were also very helpful in dealing with the insurance!

Liz B.
Super professional and great attention to detail. Everything was explained clearly, I didnโt worry about any part of the process from start to finish.

Maria P.
Highly recommend this roofing company to anyone looking for a roofing contractor! Nicole was very attentive and helpful on any questions I had, always called with updates. Brandon Michael was my project manager and he was awesome! Very friendly.

leslie p.
Steve came out to put a new back door on. He had previously fixed my vertical blinds. Both times he was extremely professional and friendly, and did a terrific job. He did the job very nicely and cleaned up after himself. Just like everyone else at NFR, he was a pleasure to work with, and I would not hesitate to recommend him to anyone.

Rose R.
Nicole is such an amazing person, her dedication, professionalism and representation of the Company is outstanding. Nicole always made sure that we were informed and kept in the loop every step of the way. Thank you, The Rodriguez family

Matthew H.
Josh took the time to explain what he was going to do and to prepare the work area to protect adjacent areas. Josh is personable and very knowledgeable. He did a fantastic job for the repair. It is impossible to tell which area of the ceiling was repaired and the original. National First Response will be my go-to for any future repairs.

Olga R.
National First Respond is the first company that treated me with respect and stand by me when my insurance was not.

Carlos C.
We hired National First Response for our new roof install, and glad we did. They have a good team of project managers, and install team. Diego and his crew are top notch.

Public R.
After using National First Response on many occasions, I have found them to be timely and have excellent communication. My most recent interactions with Guy and Chris Owens only make me appreciate the care and service that you don't find with other contractors. When you have a house flood (or other major home problem) the stress you experience cannot be described until you experience it first hand. National First Response was there to provide the solutions and service necessary to make a difficult situation conclude positively. Thank you! Karen

Joseph M.
My father was recently suffered a stroke and the the employees at national first response were understanding of the situation and very helpful . Brandon was very helpful and calmly explained the situation and the process . Good Job Thank you very much .

Tim L.
National First Response did such an amazing job on my new roof! The old shingles were worn down and were recently damaged from a heavy windstorm. They practically worked a 12hr day in the scorching heat to reshingle the roof with wind resistant Timberline shingles. The workers were quick, polite, and were very respectful of my property ensuring there was no trash left behind after a thorough cleanup of the yard. As a bonus, the project manager offered to have the rotted sidepaneling replaced at an affordable cost. Could not recommend this company enough!

Laura A.
Josh did an amazing job repairing the ceiling in my house after a rain storm. He was professional & friendly in the way he did the work. Thank you Josh & the team at National First Response. Monica Armstrong

Shawn S.
Fast fair and professional

Garrett B.
Exceptional service and great people! Grace was very helpful with the process and communication as our project manager. Highly recommend NFR for any roofing needs!

sanders19742003
Found NFR to be very helpful during the entire process of having my roof replaced as a result of storm damage. I found the whole operation to be well run, up front and honest with no surprises. Thanks to Nicole for always returning my calls when I had a question about the process!

Cheryl M.
Everyone at National First Response were so helpful in getting my roof replaced! They had quite the job with the insurance company! But they did it! They completed the job in 1 day! My roof looks great! And the crew was so respectful and the clean up was amazing! I would definitely recommend this company!

Virginia F.
Great company! Roof looks great. We really like to thank Brandon Michel for doing such a good explaining and guiding us through the process. Jackie garcia was also great.

Randy H.
Christina, Eric, and their entire team were beyond Fabulous. My daughter had just experienced a life altering event and then a week later a pipe leak happened in her house. My daughter was still dealing with the life altering event and was not in the frame of mind to deal with a pipe leak, repair scheduling, insurance, etc., so I stepped in to work on getting her house back together. The team at National First Response treated us as family, and really worked hard to take the stress off my daughter and I. They were definitely a breathe of fresh air, and followed through on everything, and on time! We absolutely recommend them and would not hesitate to use them in the future, if needed. A โhugeโ THANK YOU & HUG to them & their team!

Bill M.
NFR replaced our roof shingles. From first contact to last bit of clean up, we were satisfied by the quality and professionalism. From James, head of the roofing division, to Diego, whose remarkable crew performed the tear-off and installation of the shingles. Being personally retired from the construction industry after 50 years, this company and crew were absolutely the best we have had the pleasure of dealing with and the finest craftsmanship of roofing and carpentry skill I have personally witnessed. Top notch, first class from beginning to end. Great job NFR! We love our new roof!! Thank you!

Jennifer S.
National First Response was great to work with on getting my roof replaced. They helped me by letting me know what to expect all along the process. They were also very responsive when I had any concerns. I would highly recommend going with National First Response. Nicole big thanks for being so responsive to any needs I had through the process. Good customer service is hard to find these days, but this team is excellent! Thank you

Lorraine S.
I found National First Response to be very helpful. I spoke with Seth who thoroughly inspected my roof and explained his inspection in detail, and to Grace in their office who was also very informative. I feel this is a company thatโs very honest with acceptional customer service and one that can be trusted.

Virginia S.
What a refreshing experience after having a disappointing and expensive experience with another roofer. These guys were First Class. From Price, to Promptness, to Professionalism, Everything when as Promised. And my roof was a mess. The clean up was also amazing. Brandon, the Project Manager took care of everything so I was extremely happy with the job and the guarantee on workmanship. (10 years) Thanks to all involved .

Marsha J.
Very pleased and happy with the work on my new roof by national first response. Would recommend them ,great job and with the help of Brendon and Nicole everything worked out great

Zachary L.
Great company to work with.
We're Ready 24/7. Onsite Valleywide Within the Hour.
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Our Water Damage Restoration Process
At NFR, our 24/7 emergency water damage restoration team is on-site within 60 minutes to begin mitigation. From stopping the source and removing standing water to structural drying and mold prevention, our certified process ensures your property, belongings, and health are protected. We work step by step to return your home or business to pre-loss condition as quickly and safely as possible.
Even a small leak can cause major damage fast. Water from a burst pipe, leaking hot water heater, or storm intrusion begins attacking walls, flooring, furniture, and personal property immediately. Our 24/7 water damage restoration team arrives within 60 minutes to identify the source, stop the flow, and secure your property before the damage spreads.
Once the water source is contained, we remove standing water using high-powered pumps and vacuums. Damaged materials like soaked drywall, carpet, cabinets, or insulation may be removed during this step. Fast, professional water extraction services prevent deeper structural issues and prepare your home for complete restoration.
Hidden moisture is one of the most dangerous parts of water damage. Using moisture meters, thermal imaging, and controlled airflow, our technicians dry materials in place whenever possible. This method pulls moisture directly from walls, flooring, and framing without demolition, reducing reconstruction time and saving finishes like baseboards, cabinetry, and flooring.
Mold can begin growing in as little as 24 hours after water intrusion. Spores travel quickly through the air, even into areas that were never directly affected. Our certified mold remediation specialists isolate contaminated spaces, apply EPA-approved fungicides, and create long-lasting protection against future outbreaks. If toxic black mold is present, we use advanced remediation techniques to eliminate it safely.
National First Response doesnโt just restore the structure. We restore what matters inside your home, too. As a trusted water damage restoration company in Arizona, we specialize in cleaning and repairing furniture, electronics, appliances, photographs, documents, clothing, and even family heirlooms. We also sanitize affected areas with EPA-approved products to eliminate bacteria, odors, and contaminants.
The final step is returning your property to its pre-loss condition. This may include repairing or replacing drywall, flooring, insulation, and finishes. Once complete, our water damage restoration team provides a Certificate of Completion, documenting that remediation was performed to IICRC and EPA standards. Professional water and mold restoration not only protects your health but also safeguards your propertyโs long-term value.
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On Call 24/7 and Onsite within the hour.
We're Here to Help. Onsite valleywide within an hour. Outlying areas within 24 hours.
Let us handle the paperwork and insurance claim. Our restoration experts will restore your home or business and your peace of mind.ย
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Water Damage Restoration FAQโs
Water damage can result from burst pipes, leaking appliances, roof leaks, overflowing toilets, sewer backups, and storm flooding. Arizona homes are especially vulnerable to monsoon storms and sudden plumbing failures.
Immediately. Water begins damaging materials within minutes, and mold growth can start within 24โ48 hours. Our 24/7 water damage restoration team arrives within 60 minutes to begin mitigation.
Untreated water damage can lead to mold growth, which may cause respiratory issues, allergies, asthma, and other health problems. Standing water can also harbor bacteria and create unsafe living conditions.
Category 1: Clean water from sources like broken pipes or supply lines.
Category 2: Gray water containing contaminants from appliances or sump pumps.
Category 3: Black water from sewage or flooding that poses severe health risks.
Category 2: Gray water containing contaminants from appliances or sump pumps.
Category 3: Black water from sewage or flooding that poses severe health risks.
Shut off the water source if possible, avoid electrical hazards, and call NFR immediately. Do not attempt major cleanup yourself; hidden moisture and mold can spread quickly without professional equipment.
- Mitigation: Stopping water intrusion and preventing further damage.
- Remediation: Removing water, drying, and sanitizing the property.
- Restoration: Repairing and rebuilding to return your home to pre-loss condition.
Yes. We document the damage, provide detailed reports, and work directly with your insurance adjuster to streamline the claims process.
The only way to prevent mold is to dry the property completely and quickly. Our water damage restoration services use advanced drying and dehumidification equipment to remove moisture before mold has a chance to grow.
