480-380-2600
ARIZONA’S WATER DAMAGE
RESTORATION SPECIALISTS
GET HELP 24/7
ONSITE WITHIN THE HOUR
Restoring Your Property and Peace of Mind
The immediate flood and damage caused by a burst or leaking water line can be a traumatic experience for a home or business. National First Response has a team of dedicated technicians with decades of experience to serve the Greater Phoenix, Scottsdale, Chandler, Mesa, Gilbert, Queen Creek, Ahwatukee, and surrounding areas. It is with many years of experience under our belts, that we understand the commitment, skill, and customer service necessary to restore your family’s property and sense of security.
National First Response is a residential and commercial emergency provider offering a broad range of services. Whether it’s water damage restoration, mold removal, or repairing floodwater damage to property, we fully guarantee every remediation and restoration job we do.
Why National First Response?
Our plumbers operate by industry standards and local building codes. We are also a full-scale restoration company with the manpower to remediate the resulting water and restore the damage it caused. From mold detection to drywall, flooring, cabinets, paint, and trim, we are Arizona’s first choice for water damage restoration
- Affordable Rates
- 24/7 Emergency Response
- Free Damage Assessment
- Deductible Financing Available
- Bonded, Licensed & Insured
- Locally Owned & Operated
Even if your water damage is not covered by insurance, National First Response offers affordable rates and payment plans that allow you to restore your home to its pre-storm condition.
See What Our Customers Are Saying
Jennifer R.
Going through the process was great and the communication was great. They were very professional, very fast at getting the job done. After finishing the job they did amazing with housekeeping, I appreciate them walking through my yard with a magnetic to pick up the nails.
easy
They helped me get my entire roof replaced at no cost to me, and did a great Job. Nicole was also great to work with - Cheers!
Andy T.
It was a pleasure to work with National First Response on our homes new roofing project. Nicole S, Operations Manager was professional, courteous and extremely responsive. She walked me through every step, explaining the process in a way I could understand and answered every question I had. Our install team was amazing, and did a beautiful job on the roof and clean up of our yard. I would HIGHLY recommend National First Response for your roofing needs.
Celina A.
Amazing job. Highly recommend. I worked with Kyle for my roof. At first I wasn’t to sure, i hate calling insurance, Kyle assured me he would deal with everything. He kept me in the loop the entire time. So I was aware of everything that was going on without the stress. The roof looks amazing and was done super quick once it was approved. If you’re thinking about it, you should do it. Kyle was very professional and that’s important to me because I’m female so I’m always worried I don’t know enough and can be taken advantage off.
Nathan P.
Everything was great about our experience with National First Response. Grace Berand was excellent in communicating about the process and staying in touch with us throughout the entire job. Brandon did a great job in overseeing the work crews and in the final inspection. The entire process from the first estimate through to the very end was very smooth. We felt a sense of calmness, but, also, a sense of professionalism and are very proud of how our roof looks with the job that was done. I would recommend this entire team for getting a job done in a timely manner, in a professional way, smoothly, without hitches and we found them to be extremely trustworthy through the whole process. We will not hesitate to recommend this company to all our friends and neighbors who might be in need of their services. All questions that we had were answered and addressed.
Norman M.
The team at NFR did an amazing job, were responsive, professional and the finished work product was incredible. Thank you.
Collin C.
NFR helped me every step of the way! I had bad storm damage on my roof and they worked with my insurance to get everything taken care of. It was a hassle free process for me and my family.
Steven B.
I had a water leak coming into my bedroom floor from an unknown source. Two plumbers could not diagnose the source. National First was able to come up with a plan to find the leak. Under the window they opened up a section of the sheetrock of the wall beneath the window. Water was sprayed outside of the window and some leaks were verified coming in below the window. Apparently, a few weeks earlier I had a bad rain storm and the wind was forcing the rain to come in below the window. It was determined that the WINDOW SEAL had failed or that there was not one installed. The plan was to pull out the window, reseal the window, reinstall it, re-sheetrock the open space, repaint the room, re-stucco the outside wall around the window, and repaint the outside wall. The carpet and carpet pad were replaced. It took several weeks to coordinate different contractors to perform all the specialty work. I was very pleased with the craftmanship and detail the workers did on the whole project. The estimate for the repair was right on spot. I had a few extra expenses for work I requested to be done that was not in the original estimate. I would recommend National First for any job relating to home repair.
Andy A.
You think to yourself oh no a new roof I dread going through the process. National First Response took those worries away. James explained to us what we needed and then Grace in the office helped us move through the process with ease to get the funding, scheduling and quick responses to our questions. Communication was great. Brandon was the Project manager and ensured everything was precise with the work crew. The work crew were awesome , great tradesmen they were very up beat and efficient with lots of details on the job. From the beginning I felt they delivered on what they told us they were going to do. I felt they were trustworthy and professional and no hassles. You will be happy with everyone that will be in contact with, extremely helpful with kindness, it is rare these days, but they know how to take care of a customer.
Dalton A.
Shane and his team are life savers. They’re open 24/7 as any crisis management company should be and respond so quickly it’s insane. They passionate about helping the public and it shows in their work.
Sergio A.
Great group of guy's very clean building.
sanders19742003
Found NFR to be very helpful during the entire process of having my roof replaced as a result of storm damage. I found the whole operation to be well run, up front and honest with no surprises. Thanks to Nicole for always returning my calls when I had a question about the process!
M C.
I would recommend National First Response. Grace, their project coordinator is very professional and responds quickly to all questions. She was always willing to help.
Catherine T.
Had a great experience with the replacement of our roof with Preston. National First Response worked with our insurance and they dealt with getting the approvals and quickly installed the roof once it was approved. The workers who installed the roof were very skilled and professional. I would definitely recommend this company.
Tim A.
My overall experience with NFR was very positive mainly because of the dedicated follow-up of Grace and Mike. The crew sent to do the work took longer than expected with some minor details not completed. When I called Grace she was excellent in her concern and diligent follow-up with me. When Mike came to inspect the work he made sure it was done right. Both Grace and Mike were a delight to work with….if I had a company I would hire these two in a heart beat!
Steven F.
Awesome company great crew! Their prices are more than fair and they will get to you quickly. I can’t stress enough…if you need roofing done these are the guys you want to call!
Monica S.
First Response came out when a water heater pipe failed in the wall between the bathroom and bedroom of my brother's condo. They did a great job of helping me with the insurance coverage and repairs. They had to take out the wall right down to the studs. They put everything back even better than it was in the first place. I went on to make other repairs to the condo using them beyond the water damage and they met my expectations 100%. Their pricing is reasonable and it saved me a lot of time and trouble not having to find a painter, carpet installer and electrician. Thank you Brandi, Christina and Cory!
Martha C.
10/10 recommending to anyone that asks, great service. Any questions I had were answered & explained in detail by Brooke Thomas. She's was very knowledgeable & extremely helpful which made the entire process easier. Staff was very polite, friendly & respectful of my time. Definitely would recommend to anyone in need of their roofing services.
Jeff M.
I am very happy with our new roof from National First Response. Nichole has the best customer service I have ever had,she kept me up-to-date regularly and answered any questions very professionally. The crew was great cleaned up very good when job was finished. I would definitely refer Nation First Response to others.
Nadaa T.
Definitely five stars from me. These guys and gals were very professional and did a great job on the repair work. You can’t tell there was ever any damage! And they responsive and polite. I would use them again and recommend them to others.
Dave G.
Grace was great with her follow up and service!
Pam G.
1st Response layed tile on our patio & WOW - what a difference it made. Work done was professional looking & the installer was very polite & kept a neat work area. Highly recommend this company.
elizabeth h.
Definitely well deserved 5 stars!!! Thank you all so much for your help, especially Christina! Thank you for being so patient with me and making sure all my questions and concerns were taken care of! Wonderful company!!!
SteveNelson46
Easy to deal with and very professional. Completion of a complete roof in just 2 days
Marielaine C.
NFR Roofing Division Project manager Brandon Clayton and his experienced roofing crew, headed by Diego Trinidad, did an excellent job of replacing my roof after it sustained wind damage. Brandon was easy to work with, communicative and patient. Even though he was handling a lot of other jobs due to the monsoon, he always got back to me in a timely manner to answer any questions or concerns. Brandon was a huge asset, helping me to understand and negotiate the insurance claim process.
Bottom Line: The work was professional and it was completed quickly, the roofers showed up on time, worked hard and well together, cleaned up after themselves; everybody was efficient and polite. Best of all, the contract I signed specified that NFR Roofing Division would do the work needed to replace my roof for the amount my insurance company authorized, and that my only cost would be my insurance deductible. They were true to their word. I couldn’t be happier with my experience with Brandon Clayton at National First Response Roofing, and I love my roofing replacement!
James S.
The entire First Response team was both professional and educational in their repair of my water heater problem. My unit 'blew' and the team responded with quick service and repair of the damaged area...advising me of the process every step of the way......and they we always on time. They wore their masks, as expected, and did a complete and thorough job. Nicely done!!!
larry r.
National First Response did an amazing job on the mitigation and repair work within our home as a result of a drain leak that created significant damage. They were very professional, extremely punctional, and the quality of work was outstanding. Would highly recommend them for any type of mitigation and home repair work requiring quality service. Thank you !!1
Bedliners a.
Thank you, National First Response. Kayla is awesome! I am very impressed with the professionalism and quality of work. I will recommend NFR to my family and friends.
Phil P.
Chris and his crew were outstanding resources in helping to restore our son's home following a fire. While another company did the major clean-up and clearing out the charred materials, Chris and his crew performed the vast majority of the rebuild - and we wish we had given the entire project to them. We loved working with Chris and his crew, the communication was excellent, they came in on budget and they did a fantastic job. Thanks to all the staff of National First Response that worked on our project
Cindy A.
National First Response did a fantastic job repairing previously-undiscovered dry rot damage in my exterior kitchen wall. Every person who came to my home was 100% professional, courteous, respectful, helpful, and, most importantly, highly competent. Eric managed my project perfectly from start to finish, including explaining each step in advance so I could understand what was needed and what I would see as it happened. Shout out to framers Donny and Trent, drywallers Paul and Ricardo, Sunvec Roofing, stucco experts Gary, Dave, and Dave, painters Rick and Robert, plus Vinnie and Josh. I would happily bring any of them back for any work I might need to have done in the future.
We're Ready 24/7. Onsite Valleywide Within the Hour.
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Water Damage Restoration Process
Upon your call, a member of our 24/7 Disaster Response Team will arrive within 60 minutes to take immediate action. The first step is to identify the source of the water and prevent any further damage. Next, we assess the extent of the water damage and create a detailed restoration plan to return your property, furnishings, and personal items to their pre-loss condition.
Once we have identified the source of the water and created a restoration plan, the next steps may involve removing water-damaged items such as drywall, flooring, cabinets, and furnishings. We will then thoroughly dry the structure and restore affected furnishings and personal property through cleaning, repairing, and treating. Throughout the process, we work closely with you to ensure that your insurance carrier and the assigned adjuster fully understand the extent of the damage and the necessity of each action in the restoration plan to return your property to its normal condition.
On Call 24/7 and Onsite within the hour.
We're Here to Help. Onsite valleywide within an hour. Outlying areas within 24 hours.
Let us handle the paperwork and insurance claim. Our restoration experts will restore your home or business and your peace of mind.
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