480-380-2600
Arizona Water Damage Restoration Experts

Your Trusted Source for Emergency Water Damage Restoration in Arizona
Since 2008, National First Response has been Arizonaโs trusted choice for water damage restoration. Our certified team responds 24/7 to stop leaks, extract water, dry in place with advanced equipment, and prevent mold before it spreads. This method speeds recovery, reduces demolition, and protects your home from further damage.
Immediate Steps to Take When You Discover Water Damage
Knowing what to do in the first moments of a water emergency can protect your property and speed up restoration. Follow these steps:
Prioritize Safety
Keep your family safe first. Avoid standing water near electrical outlets or appliances. If it's safe, shut off the power supply in affected areas.
Stop the Source
Identify where the water is coming from, whether it's a burst pipe, roof leak, appliance failure, or storm intrusion. Turn off the water supply if possible to prevent further damage.
Protect Valuables
Move furniture, electronics, and important documents out of the affected area if you can do so safely.
Document the Damage
Take photos or videos of the damage for your insurance company. This helps ensure you receive proper coverage.
Call National First Response
Contact our 24/7 water damage restoration company right away. Our certified team will be on-site quickly to begin water extraction, drying, and restoration.
See What Our Customers Are Saying

Keitha R.
We had our roof replaced and the guys were very polite and cleaned up daily. Brandon Michel was the project manager. He was polite and made sure everything went smoothly. I had a couple of small issues when we did the walk thru of the roof. They fixed them right then instead of coming back another day. The roof looks like it was never touched. A perfect job well done.

Martha C.
10/10 recommending to anyone that asks, great service. Any questions I had were answered & explained in detail by Brooke Thomas. She's was very knowledgeable & extremely helpful which made the entire process easier. Staff was very polite, friendly & respectful of my time. Definitely would recommend to anyone in need of their roofing services.

Jeannie S.
Very nice professional people.

Nick C.
All of the people working in the roofing department were really a pleasure to work with. They really care about their customers and provide phenomenal service!

Jewell F.
Iโm so excited about my beautiful new roof! Grace really took care of all my questions and concerns and Justin kept me updated about the status of the job each day, and the crew did a terrific job of cleaning up anything left behind. Very happy with the quality of work and the service.

Michael G.
This is the best roofing company there is. They go out of their way to get your insurance company to pay for your roof replacement. They work with you when other companies give up right away.

Wayne W.
We were very pleased with Eric's knowledge, follow-up on questions and diligence sourcing materials. Client satisfaction was a clear focus.

Lisa N.
Highly recommend! Amazing customer service, very thorough in their work, and their professionalism is second to none. They helped make a stressful situation for our family SO much easier with their knowledge and expertise!

Andy T.
It was a pleasure to work with National First Response on our homes new roofing project. Nicole S, Operations Manager was professional, courteous and extremely responsive. She walked me through every step, explaining the process in a way I could understand and answered every question I had. Our install team was amazing, and did a beautiful job on the roof and clean up of our yard. I would HIGHLY recommend National First Response for your roofing needs.

Donna S.
roof replacement, excellent work professional..

Helen &.
Had a roof replaced. They were courteous and worked hard. After the replacement was completed, they cleaned up and did an excellent job.

Tony
Great experience! From the get go the First Response team was super communicative, they made sure all aspects of the project were aligned and being handled properly. The Ops manager, Nicole and her staff were communicating with me weekly and throughout the process of the installation. The installation team was amazing, very knowledgeable, professional and thorough. They made sure the property was kept clean and maintained, they cleaned up after installation and made sure everything was right before they completed. These guys are pro level and on point 100%. Highly recommend this company for roofingโฆ!

Mark B.
Great service. We had a slow water leak inside the kitchen wall that slowly created a big mess. National First Response showed up on time and did a great job getting it cleaned up and dried out. We highly recommend them.

Thomas H.
Had water damage and Jeremy and Joey put a new floor in. They were very professional and neat the floor looks great.

Craig M.
Grace Benard did a great job guiding us through our roof repairs. The estimate process, planning, and workmanship of this company was great. The job began and ended on schedule and without any cost overruns. The workers also made sure the yard and surrounds were tidy at the end of each day.

Darla J.
National First Response did a fabulous job replacing my roof with insurance approval. They had to remove the solar then replace the roof. I am more than satisfied with everyone I worked with. Thank you!! I highly recommend this company!!

Leslie C.
Thank you national first response for being there when I needed you I do appreciate all the work this company did . You canโt even tell any thing ever happened I want to give special thanks to Brandy in the office keeping me up to date on everything that means so much

Bill M.
NFR replaced our roof shingles. From first contact to last bit of clean up, we were satisfied by the quality and professionalism. From James, head of the roofing division, to Diego, whose remarkable crew performed the tear-off and installation of the shingles. Being personally retired from the construction industry after 50 years, this company and crew were absolutely the best we have had the pleasure of dealing with and the finest craftsmanship of roofing and carpentry skill I have personally witnessed. Top notch, first class from beginning to end. Great job NFR! We love our new roof!! Thank you!

Brian B.
Solid company. Project coordinator Grace will help you get your job completed in a streamlined fashion.

Gary M.
We had an overhead HVAC system failure with a resulting water leak in the living room ceiling, causing a large hole in the ceiling and lighting fixture displacement. Required repairs included patching and repainting ceiling area and rehanging lighting fixture. . The technician, Steve, did a perfect restoration job. We also appreciated the fast response.

Kathleen B.
Fantastic company! Great service in dealing with insurance company for roof replacement.

Vicki S.
So where to start. A few months back, during our atmospheric river rain, I developed a roof leak. I live in a patio home with a flat roof. I went on Angie's list and selected four contractors to come out and give me a quote for roof replacements. Each one went up on the roof and saw a pot of gold and wrote their quotes. Why was I shocked? I didn't know what I was going to do. I then got a call from Brendan from National First Response as he saw my requests on Angie's list. He asked me if they could come out and look at my roof. I said sure. We got up on the roof and started looking around and he brought to my attention that my roof had major hail and wind damage, so we needed to contact my insurance company first and get an adjuster out to look at the roof. The insurance adjuster looked at my roof and agreed with Brendan. The insurance company wrote up their quote of what they said they would pay to do the needed work of replacing the roof. Nicole in the office was my go-to person to set up scheduling. She did a fantastic job of keeping me informed of all aspects of the work. She made me feel comfortable with all the work that was going to be performed on my house as this was no small job. She made me feel very confident that no corners were going to be cut regarding my roof repairs. Nicole scheduled the start date and sent Michael, the project manager of this job, out to go over with me the aspects of the job. Fantastic young man! The crew showed up on time and got right to work stripping the roof. Once the roof was stripped, they discovered the wood decking was damaged. Nicole said don't worry, Michael was getting photos and they were submitting an additional damage report to the insurance company. They followed up with my insurance company to get the approval for the decking replacement. Now mind you, not all insurance companies are alike. They also worked with me to replace the fascia along the edge of the house and to bring the patio roof and laundry room, which was flat, to conform with the rest of the roof at a fair price. Bottom line, if I could push the golden buzzer on National First Response I would. Thank you, Nicole on giving me a five-star confidence of your company, Michael for being extremely professional in your work and crew and also your crew, who did an excellent job in craftsmanship. I guess I don't have to say that I highly recommend this fantastic company, which is rare in this day and age.

Tiana S.
I couldnโt recommend NFR enough. They were efficient and professional. Grace was such a big help and made the whole process so easy for us!

Jeff G.
Very satisfied with their service. They responded quickly, communicated well and did an excellent repair.

Cathy S.
From C Sonive Guy & Ricardo are a blessing! Being an elderly disable woman, my bathroom needed remodel. Both of them were friendly, knowledgeable, & took a lot of pride in their work. I would recommend them. Thank you!

Allan S.
Since our first meeting the representatives from National First Response I have been completely satisfied with their personal interaction, professionalism and flexibility. Michael and Brenden worked well with us and their crew to get the best work done in a short amount of time. They were quick and cleaned up completely during the 2 days they were at my home on my roof. Jeff and Nicole worked patiently with me in getting their company paid. My roof looks great and the experience was efficient and pleasant. I will be happy to refer anyone to National First Responders.

Lori N.
Very professional and transparent. Kept us informed at all times.

Susan W.
The whole experience with National First Response went so well. From the very beginning all the guys who worked to repair our home due to water damage--from the water mitigation team, to all the guys who worked on the rebuild, to the painter--were fantastic. I'm sorry I don't remember all their names but I would like thank the ones I can remember, Allan, Jeremy, Rick, Jeremy, and Dave. Were so grateful to PipeTech for recommending National First Response to us. I would highly recommend this company!!!

Gator W.
Joey & Jeremy did a great job and trust full they now how to treat the customer. put down tarps cleaned up the area left nothing behind would recommend the two at our place as well as use the company. they call to confirm in advance and when on the way morning of, I like that gal doing the calling was great as well.

Fran T.
Had to replace drywall, insulation and baseboards in addition to drying out and treating the area.
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Our Water Damage Restoration Process
At NFR, our 24/7 emergency water damage restoration team is on-site within 60 minutes to begin mitigation. From stopping the source and removing standing water to structural drying and mold prevention, our certified process ensures your property, belongings, and health are protected. We work step by step to return your home or business to pre-loss condition as quickly and safely as possible.
Even a small leak can cause major damage fast. Water from a burst pipe, leaking hot water heater, or storm intrusion begins attacking walls, flooring, furniture, and personal property immediately. Our 24/7 water damage restoration team arrives within 60 minutes to identify the source, stop the flow, and secure your property before the damage spreads.
Once the water source is contained, we remove standing water using high-powered pumps and vacuums. Damaged materials like soaked drywall, carpet, cabinets, or insulation may be removed during this step. Fast, professional water extraction services prevent deeper structural issues and prepare your home for complete restoration.
Hidden moisture is one of the most dangerous parts of water damage. Using moisture meters, thermal imaging, and controlled airflow, our technicians dry materials in place whenever possible. This method pulls moisture directly from walls, flooring, and framing without demolition, reducing reconstruction time and saving finishes like baseboards, cabinetry, and flooring.
Mold can begin growing in as little as 24 hours after water intrusion. Spores travel quickly through the air, even into areas that were never directly affected. Our certified mold remediation specialists isolate contaminated spaces, apply EPA-approved fungicides, and create long-lasting protection against future outbreaks. If toxic black mold is present, we use advanced remediation techniques to eliminate it safely.
National First Response doesnโt just restore the structure. We restore what matters inside your home, too. As a trusted water damage restoration company in Arizona, we specialize in cleaning and repairing furniture, electronics, appliances, photographs, documents, clothing, and even family heirlooms. We also sanitize affected areas with EPA-approved products to eliminate bacteria, odors, and contaminants.
The final step is returning your property to its pre-loss condition. This may include repairing or replacing drywall, flooring, insulation, and finishes. Once complete, our water damage restoration team provides a Certificate of Completion, documenting that remediation was performed to IICRC and EPA standards. Professional water and mold restoration not only protects your health but also safeguards your propertyโs long-term value.
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On Call 24/7 and Onsite within the hour.
We're Here to Help. Onsite valleywide within an hour. Outlying areas within 24 hours.
Let us handle the paperwork and insurance claim. Our restoration experts will restore your home or business and your peace of mind.ย
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Water Damage Restoration FAQโs
Water damage can result from burst pipes, leaking appliances, roof leaks, overflowing toilets, sewer backups, and storm flooding. Arizona homes are especially vulnerable to monsoon storms and sudden plumbing failures.
Immediately. Water begins damaging materials within minutes, and mold growth can start within 24โ48 hours. Our 24/7 water damage restoration team arrives within 60 minutes to begin mitigation.
Untreated water damage can lead to mold growth, which may cause respiratory issues, allergies, asthma, and other health problems. Standing water can also harbor bacteria and create unsafe living conditions.
Category 1: Clean water from sources like broken pipes or supply lines.
Category 2: Gray water containing contaminants from appliances or sump pumps.
Category 3: Black water from sewage or flooding that poses severe health risks.
Category 2: Gray water containing contaminants from appliances or sump pumps.
Category 3: Black water from sewage or flooding that poses severe health risks.
Shut off the water source if possible, avoid electrical hazards, and call NFR immediately. Do not attempt major cleanup yourself; hidden moisture and mold can spread quickly without professional equipment.
- Mitigation: Stopping water intrusion and preventing further damage.
- Remediation: Removing water, drying, and sanitizing the property.
- Restoration: Repairing and rebuilding to return your home to pre-loss condition.
Yes. We document the damage, provide detailed reports, and work directly with your insurance adjuster to streamline the claims process.
The only way to prevent mold is to dry the property completely and quickly. Our water damage restoration services use advanced drying and dehumidification equipment to remove moisture before mold has a chance to grow.
