480-380-2600
Arizona Water Damage Restoration Experts
Your Trusted Source for Emergency Water Damage Restoration in Arizona
Since 2008, National First Response has been Arizonaโs trusted choice for water damage restoration. Our certified team responds 24/7 to stop leaks, extract water, dry in place with advanced equipment, and prevent mold before it spreads. This method speeds recovery, reduces demolition, and protects your home from further damage.

Immediate Steps to Take When You Discover Water Damage
Knowing what to do in the first moments of a water emergency can protect your property and speed up restoration. Follow these steps:
Prioritize Safety
Keep your family safe first. Avoid standing water near electrical outlets or appliances. If it's safe, shut off the power supply in affected areas.
Stop the Source
Identify where the water is coming from, whether it's a burst pipe, roof leak, appliance failure, or storm intrusion. Turn off the water supply if possible to prevent further damage.
Protect Valuables
Move furniture, electronics, and important documents out of the affected area if you can do so safely.
Document the Damage
Take photos or videos of the damage for your insurance company. This helps ensure you receive proper coverage.
Call National First Response
Contact our 24/7 water damage restoration company right away. Our certified team will be on-site quickly to begin water extraction, drying, and restoration.
See What Our Customers Are Saying

Catherine T.
Had a great experience with the replacement of our roof with Preston. National First Response worked with our insurance and they dealt with getting the approvals and quickly installed the roof once it was approved. The workers who installed the roof were very skilled and professional. I would definitely recommend this company.

YC L.
National First Response (NFR) recently did my roof underlayment replacement and an interior repair. It started with a roof leak during raining and a small water damage it caused. I called NFR and they dispatched Mike over on the same day. Mike immediately placed a tarp to cover the leak area, with no change (regardless of whether or not NFR would be hired for further roof work). One other company would charge $500 for just putting a tarp on. NFR did an awesome job on the interior repair. After a small patch of drywall replaced and repainted, it looked like nothing happened. I was very pleased.

javier d.
Thank you for your hard work..very professional on everything the job is done on time. have a good work team 10/10

Scarlett C.
Very thurough, very helpful, knowledgeable, nice workers, very happy with repair work. Canโt remember the workers names but they were very nice, helpful men.

Jose M.
Very fast company reliable and very professional. I will recommend to all my friends and family

Jeffery S.
What an awesome team they have! Shout out to Nicole Sullivan! She helped to make this a great experience. I did have a concern once the work was finished and she helped resolve the concern in less then two days! I would definitely recommend National First Response for all of your roofing needs!

Aaron D.
I use National First Response as a subcontractor to our business and they are always responsive and the quality and workmanship is always first rate. I would highly recommend them

Lucinda H.
This was a wonderful experience, working with National First Response. From the first day of inspection to the final day of having my roof installed, it was less than one month. Great service! Thank you so much. Nicole was very quick to respond every time. 5 stars โญ๏ธ

James B.
We have a repair shop that the roof was leaking Guy bond came out and took A look and said that the gutters were full of leaves and pine needles. Guy cleared out the debris afterwards we had no problems What a GREAT PERSON THX for all your help.

Ernest M.
I was extremely satisfied with prompt, professional service that I was immediately provided by National 1ST Response! The daily updates and scheduling go without saying how impressed I am with this company. The owner Chris Owens has continually offered his support throughout this process. My loyalty will remain with this company, for itโs professionalism!!

Rhonda H.
Every employee we met went above and beyond in their job capacity to make sure we had the most up to date and safe replacement journey. My family will refer to them every time. Hands down the easiest construction job ever.

Cindy A.
National First Response did a fantastic job repairing previously-undiscovered dry rot damage in my exterior kitchen wall. Every person who came to my home was 100% professional, courteous, respectful, helpful, and, most importantly, highly competent. Eric managed my project perfectly from start to finish, including explaining each step in advance so I could understand what was needed and what I would see as it happened. Shout out to framers Donny and Trent, drywallers Paul and Ricardo, Sunvec Roofing, stucco experts Gary, Dave, and Dave, painters Rick and Robert, plus Vinnie and Josh. I would happily bring any of them back for any work I might need to have done in the future.

Gary M.
We had an overhead HVAC system failure with a resulting water leak in the living room ceiling, causing a large hole in the ceiling and lighting fixture displacement. Required repairs included patching and repainting ceiling area and rehanging lighting fixture. . The technician, Steve, did a perfect restoration job. We also appreciated the fast response.

josh t.
The longest part of the process was dealing with my insurance company. That part took 9 months to an entire year to finish. (They were patient and assisted us as we went through the claims process) Once the claim was approved. No contract, no hassle. Just sent them the cost to repair and they handled the rest.NFR was then able to get my roof done in 2 weeks replacing everything. The shingles, the metal roofing. And patching up the inside issues as well.I'm currently thinking of having their assistance again at my other house.

Ernie B.
At first I wasnโt too sure when the two gentlemen approached me telling me about how theyโd handled everything and Iโd have a new roof. In the end I couldnโt be happier, most I had to do was call the insurance. They handled everything from there after, Nicole stayed on top of keeping me informed. Once everything was approved, the crew took 2 days to strip roof and install new roof. Highly recommend giving them a call.

Chris L.
We had our roof replaced by National First Response and it turned out fantastic! Even better than the work was the process itself. National First Response was incredible easy to work with every step of the way. A big thank you to Nicole for helping us coordinate all the details and working with our insurance and contractors, she made getting our new roof a breeze! 5 stars and then some ๐

Joseph M.
My father was recently suffered a stroke and the the employees at national first response were understanding of the situation and very helpful . Brandon was very helpful and calmly explained the situation and the process . Good Job Thank you very much .

Brenda D.
Job well done. Preston and his team were easy to work with. They were on time and did not leave any debris in my yard. We had a great experience with this company.

Sarah K.
We had a drain pipe leak in out upstairs bathroom and extensive damage. We could not have asked for better service from Eric and Jeremy. They were fast and attentive and supportive during the whole process.

Marielaine C.
NFR Roofing Division Project manager Brandon Clayton and his experienced roofing crew, headed by Diego Trinidad, did an excellent job of replacing my roof after it sustained wind damage. Brandon was easy to work with, communicative and patient. Even though he was handling a lot of other jobs due to the monsoon, he always got back to me in a timely manner to answer any questions or concerns. Brandon was a huge asset, helping me to understand and negotiate the insurance claim process.
Bottom Line: The work was professional and it was completed quickly, the roofers showed up on time, worked hard and well together, cleaned up after themselves; everybody was efficient and polite. Best of all, the contract I signed specified that NFR Roofing Division would do the work needed to replace my roof for the amount my insurance company authorized, and that my only cost would be my insurance deductible. They were true to their word. I couldnโt be happier with my experience with Brandon Clayton at National First Response Roofing, and I love my roofing replacement!

Liz B.
Super professional and great attention to detail. Everything was explained clearly, I didnโt worry about any part of the process from start to finish.

Norman M.
The team at NFR did an amazing job, were responsive, professional and the finished work product was incredible. Thank you.

Jan P.
They did a great job. Had a rocky start trying to get all the other vendors and insurance to get all the paperwork done, but once that was done, they went right to work.. I like my new roof!!

David B.
Love working with Guy, Eric, and Chris this company is top notch. Definitely reccomend them for any job.

Leigh S.
We recently had our roof done by National First Response and it was the best experience. It was such an easy process and didnโt cause us any headaches and barely any of our time; which is nice when you have 3 kids. They talked to our insurance company, got them to approve a whole roof replacement when they were only going to approve a partial. The clean up was great and weโre so happy with the outcome!! The whole team was great. Kyle initially talked to Alex and got the ball rolling as to what they could do. Nicole was super responsive and answered any questions I had and was considerate by checking in on us during this whole process. Brendan was also amazing and dealt with our insurance company while he was here and answered any questions they had. I canโt recommend this company enough!

jayne f.
They arrived on time they were very polite and very considerate. They also cleaned up. My backyard. Better than I had it thank you so much First Response.

Christina O.
Josh did a fantastic job on our floor repair. We have used National First Response before and they never fail to impress. Great staff! Great company!

Helen &.
Had a roof replaced. They were courteous and worked hard. After the replacement was completed, they cleaned up and did an excellent job.

Zachary L.
The entire staff works very hard and always give an air of wanting to help. I cannot recommend enough.

BadAssToys
Great work, friendly staff very timely.
We're Ready 24/7. Onsite Valleywide Within the Hour.
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Our Water Damage Restoration Process
At NFR, our 24/7 emergency water damage restoration team is on-site within 60 minutes to begin mitigation. From stopping the source and removing standing water to structural drying and mold prevention, our certified process ensures your property, belongings, and health are protected. We work step by step to return your home or business to pre-loss condition as quickly and safely as possible.
Even a small leak can cause major damage fast. Water from a burst pipe, leaking hot water heater, or storm intrusion begins attacking walls, flooring, furniture, and personal property immediately. Our 24/7 water damage restoration team arrives within 60 minutes to identify the source, stop the flow, and secure your property before the damage spreads.
Once the water source is contained, we remove standing water using high-powered pumps and vacuums. Damaged materials like soaked drywall, carpet, cabinets, or insulation may be removed during this step. Fast, professional water extraction services prevent deeper structural issues and prepare your home for complete restoration.
Hidden moisture is one of the most dangerous parts of water damage. Using moisture meters, thermal imaging, and controlled airflow, our technicians dry materials in place whenever possible. This method pulls moisture directly from walls, flooring, and framing without demolition, reducing reconstruction time and saving finishes like baseboards, cabinetry, and flooring.
Mold can begin growing in as little as 24 hours after water intrusion. Spores travel quickly through the air, even into areas that were never directly affected. Our certified mold remediation specialists isolate contaminated spaces, apply EPA-approved fungicides, and create long-lasting protection against future outbreaks. If toxic black mold is present, we use advanced remediation techniques to eliminate it safely.
National First Response doesnโt just restore the structure. We restore what matters inside your home, too. As a trusted water damage restoration company in Arizona, we specialize in cleaning and repairing furniture, electronics, appliances, photographs, documents, clothing, and even family heirlooms. We also sanitize affected areas with EPA-approved products to eliminate bacteria, odors, and contaminants.
The final step is returning your property to its pre-loss condition. This may include repairing or replacing drywall, flooring, insulation, and finishes. Once complete, our water damage restoration team provides a Certificate of Completion, documenting that remediation was performed to IICRC and EPA standards. Professional water and mold restoration not only protects your health but also safeguards your propertyโs long-term value.
On Call 24/7 and Onsite within the hour.
We're Here to Help. Onsite valleywide within an hour. Outlying areas within 24 hours.
Let us handle the paperwork and insurance claim. Our restoration experts will restore your home or business and your peace of mind.ย
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Water Damage Restoration FAQโs
Water damage can result from burst pipes, leaking appliances, roof leaks, overflowing toilets, sewer backups, and storm flooding. Arizona homes are especially vulnerable to monsoon storms and sudden plumbing failures.
Immediately. Water begins damaging materials within minutes, and mold growth can start within 24โ48 hours. Our 24/7 water damage restoration team arrives within 60 minutes to begin mitigation.
Untreated water damage can lead to mold growth, which may cause respiratory issues, allergies, asthma, and other health problems. Standing water can also harbor bacteria and create unsafe living conditions.
Category 1: Clean water from sources like broken pipes or supply lines.
Category 2: Gray water containing contaminants from appliances or sump pumps.
Category 3: Black water from sewage or flooding that poses severe health risks.
Category 2: Gray water containing contaminants from appliances or sump pumps.
Category 3: Black water from sewage or flooding that poses severe health risks.
Shut off the water source if possible, avoid electrical hazards, and call NFR immediately. Do not attempt major cleanup yourself; hidden moisture and mold can spread quickly without professional equipment.
- Mitigation: Stopping water intrusion and preventing further damage.
- Remediation: Removing water, drying, and sanitizing the property.
- Restoration: Repairing and rebuilding to return your home to pre-loss condition.
Yes. We document the damage, provide detailed reports, and work directly with your insurance adjuster to streamline the claims process.
The only way to prevent mold is to dry the property completely and quickly. Our water damage restoration services use advanced drying and dehumidification equipment to remove moisture before mold has a chance to grow.



