480-380-2600
Arizona Water Damage Restoration Experts

Your Trusted Source for Emergency Water Damage Restoration in Arizona
Since 2008, National First Response has been Arizonaโs trusted choice for water damage restoration. Our certified team responds 24/7 to stop leaks, extract water, dry in place with advanced equipment, and prevent mold before it spreads. This method speeds recovery, reduces demolition, and protects your home from further damage.
Immediate Steps to Take When You Discover Water Damage
Knowing what to do in the first moments of a water emergency can protect your property and speed up restoration. Follow these steps:
Prioritize Safety
Keep your family safe first. Avoid standing water near electrical outlets or appliances. If it's safe, shut off the power supply in affected areas.
Stop the Source
Identify where the water is coming from, whether it's a burst pipe, roof leak, appliance failure, or storm intrusion. Turn off the water supply if possible to prevent further damage.
Protect Valuables
Move furniture, electronics, and important documents out of the affected area if you can do so safely.
Document the Damage
Take photos or videos of the damage for your insurance company. This helps ensure you receive proper coverage.
Call National First Response
Contact our 24/7 water damage restoration company right away. Our certified team will be on-site quickly to begin water extraction, drying, and restoration.
See What Our Customers Are Saying

Jan P.
They did a great job. Had a rocky start trying to get all the other vendors and insurance to get all the paperwork done, but once that was done, they went right to work.. I like my new roof!!

A1 t.
Highly recommend National First Response.Our experience with National First Response was truly exceptional.We worked with Michael and he took us through the process flawlessly.They did a great job replacing our roof, we were satisfied by the quality and professionalism. thanks again National First Response .

Linda O.
National First Response was very professional and effective from start to finish. They assisted in all aspects which left minimal work for us homeowners. The products used and the employees were excellent. I would recommend them and use them again in the future. Thank you!

Nadaa T.
Definitely five stars from me. These guys and gals were very professional and did a great job on the repair work. You canโt tell there was ever any damage! And they responsive and polite. I would use them again and recommend them to others.

Jose M.
Very fast company reliable and very professional. I will recommend to all my friends and family

elizabeth h.
Definitely well deserved 5 stars!!! Thank you all so much for your help, especially Christina! Thank you for being so patient with me and making sure all my questions and concerns were taken care of! Wonderful company!!!

Gary M.
We had an overhead HVAC system failure with a resulting water leak in the living room ceiling, causing a large hole in the ceiling and lighting fixture displacement. Required repairs included patching and repainting ceiling area and rehanging lighting fixture. . The technician, Steve, did a perfect restoration job. We also appreciated the fast response.

Kerry H.
Joey and Jeremy were amazing today!!! Thank you so much for hanging our door and moving the doorbell. They were very polite, fast, and efficient. I will recommend National First Response to all my family and friends.

Chuck H.
Steve did a great job. He was detailed in the repair and left our bedroom completely clean. Thanks Steve!!

Sarah K.
We had a drain pipe leak in out upstairs bathroom and extensive damage. We could not have asked for better service from Eric and Jeremy. They were fast and attentive and supportive during the whole process.

Jerry G.
Like almost any activity, there were some minor communication/coordination issues but overall things went fine. Would recommend the firm (particularly the roofing division) as they replaced my roof (from wood shales to regular shingles. Work crews were fantastic.

Lisa N.
Highly recommend! Amazing customer service, very thorough in their work, and their professionalism is second to none. They helped make a stressful situation for our family SO much easier with their knowledge and expertise!

jayne f.
They arrived on time they were very polite and very considerate. They also cleaned up. My backyard. Better than I had it thank you so much First Response.

Patricia B.
Seems like a very well run company. Eric and Chris were extremely helpful in helping us with our countertop.

Paul B.
NFR did a great job repairing our roof after the September storm. The Insurance Co slowed things down, but Mike, Nicole & Jeff were great to iron out those problems ! Thank You NFR !!

Pilar H.
Guy and Ricardo were amazing at remodeling my moms bathroom in her condo. They made it handicap accessible so now my mom feels safe and comfortable. It was such a blessing to have National First Response come to the rescue today!!

Vicki S.
So where to start. A few months back, during our atmospheric river rain, I developed a roof leak. I live in a patio home with a flat roof. I went on Angie's list and selected four contractors to come out and give me a quote for roof replacements. Each one went up on the roof and saw a pot of gold and wrote their quotes. Why was I shocked? I didn't know what I was going to do. I then got a call from Brendan from National First Response as he saw my requests on Angie's list. He asked me if they could come out and look at my roof. I said sure. We got up on the roof and started looking around and he brought to my attention that my roof had major hail and wind damage, so we needed to contact my insurance company first and get an adjuster out to look at the roof. The insurance adjuster looked at my roof and agreed with Brendan. The insurance company wrote up their quote of what they said they would pay to do the needed work of replacing the roof. Nicole in the office was my go-to person to set up scheduling. She did a fantastic job of keeping me informed of all aspects of the work. She made me feel comfortable with all the work that was going to be performed on my house as this was no small job. She made me feel very confident that no corners were going to be cut regarding my roof repairs. Nicole scheduled the start date and sent Michael, the project manager of this job, out to go over with me the aspects of the job. Fantastic young man! The crew showed up on time and got right to work stripping the roof. Once the roof was stripped, they discovered the wood decking was damaged. Nicole said don't worry, Michael was getting photos and they were submitting an additional damage report to the insurance company. They followed up with my insurance company to get the approval for the decking replacement. Now mind you, not all insurance companies are alike. They also worked with me to replace the fascia along the edge of the house and to bring the patio roof and laundry room, which was flat, to conform with the rest of the roof at a fair price. Bottom line, if I could push the golden buzzer on National First Response I would. Thank you, Nicole on giving me a five-star confidence of your company, Michael for being extremely professional in your work and crew and also your crew, who did an excellent job in craftsmanship. I guess I don't have to say that I highly recommend this fantastic company, which is rare in this day and age.

Russ L.
Every person I interacted with at National First Response was professional, responsive and competent. The project manager, Cory Schmitz guided me through the entire complicated process. That means a lot, especially when an insurance company is involved. When there was a mistake, (We all make mistakes from time to time.) Cory made sure he fixed it with a minimum of inconvenience for me. The craftsmen, especially Jeremy, who put our kitchen back together, matched Cory's degree of quality work and customer service. I wholly recommend National First Response!

Heather O.
NFR staff and employees are very friendly and professional. They provided a quality repair done in a timely manner. I will refer them to everyone I know!

Dave G.
Grace was great with her follow up and service!

Yitzchak M.
Highly recommend! Matt Mayles was top notch from start to finish. Answered all my questions, walked me through the process and options, was extremely responsive and made himself available all throughout. The workmanship and quality of the job was excellent, the crew was professional, timely and cleaned up after themselves. Couldn't have asked for a better experience. Thank you

Susan C.
Excellent work. The repair of our attic scuttle looks great.

Valerie B.
Highly recommend National First Response. We had roof damage and Bianca guided us through all the steps. She was on-site when the work was being done too. The crew was fantastic. When all the work was done, you would have never known weโd just had the entire roof replaced - there was not a spec of debris. From the initial call all the way through the final inspection, NFR was there. We could not be more pleased with the results.

Virgil F.
James(VP) and Grace are great to work with. Follow through and true to their word!!

Matthew H.
Josh took the time to explain what he was going to do and to prepare the work area to protect adjacent areas. Josh is personable and very knowledgeable. He did a fantastic job for the repair. It is impossible to tell which area of the ceiling was repaired and the original. National First Response will be my go-to for any future repairs.

Chris L.
We had our roof replaced by National First Response and it turned out fantastic! Even better than the work was the process itself. National First Response was incredible easy to work with every step of the way. A big thank you to Nicole for helping us coordinate all the details and working with our insurance and contractors, she made getting our new roof a breeze! 5 stars and then some ๐

Clyde S.
We needed work done in our home to mainly make it more suitable for wheel chair access. Project manager Randy took full charge and supervised a plan that showed his professionalism and understanding. Craftsmen Adam and Cricket executed a variety of projects with admirable skill and adaptability. The quality results made it all a very worthwhile experience.

Steven C.
They were very responsive from the initial call to all work related to water damage (drywall, flooring, cabinet, painting). Project management and all workers were very professional and great with communication.

Sharmen R.
These guys are wonderful. They are quick, responsive and nice. I refer them to my clients all the time and they never disappoint.

Steven C.
I am terrible with names, but Nicole, Mikey and all the rest of the folks at NFR were a pleasure to deal with. The crew showed up around 7am and they stripped my roof to the deck and finished applying the new roof by 5pm. They cleaned up all the debris including nails and the roof looks great! They worked with my insurance Co. to ensure all damage was identified and all repairs were approved up front.Highly recommended if you are looking to replace your roof.
We're Ready 24/7. Onsite Valleywide Within the Hour.
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Our Water Damage Restoration Process
At NFR, our 24/7 emergency water damage restoration team is on-site within 60 minutes to begin mitigation. From stopping the source and removing standing water to structural drying and mold prevention, our certified process ensures your property, belongings, and health are protected. We work step by step to return your home or business to pre-loss condition as quickly and safely as possible.
Even a small leak can cause major damage fast. Water from a burst pipe, leaking hot water heater, or storm intrusion begins attacking walls, flooring, furniture, and personal property immediately. Our 24/7 water damage restoration team arrives within 60 minutes to identify the source, stop the flow, and secure your property before the damage spreads.
Once the water source is contained, we remove standing water using high-powered pumps and vacuums. Damaged materials like soaked drywall, carpet, cabinets, or insulation may be removed during this step. Fast, professional water extraction services prevent deeper structural issues and prepare your home for complete restoration.
Hidden moisture is one of the most dangerous parts of water damage. Using moisture meters, thermal imaging, and controlled airflow, our technicians dry materials in place whenever possible. This method pulls moisture directly from walls, flooring, and framing without demolition, reducing reconstruction time and saving finishes like baseboards, cabinetry, and flooring.
Mold can begin growing in as little as 24 hours after water intrusion. Spores travel quickly through the air, even into areas that were never directly affected. Our certified mold remediation specialists isolate contaminated spaces, apply EPA-approved fungicides, and create long-lasting protection against future outbreaks. If toxic black mold is present, we use advanced remediation techniques to eliminate it safely.
National First Response doesnโt just restore the structure. We restore what matters inside your home, too. As a trusted water damage restoration company in Arizona, we specialize in cleaning and repairing furniture, electronics, appliances, photographs, documents, clothing, and even family heirlooms. We also sanitize affected areas with EPA-approved products to eliminate bacteria, odors, and contaminants.
The final step is returning your property to its pre-loss condition. This may include repairing or replacing drywall, flooring, insulation, and finishes. Once complete, our water damage restoration team provides a Certificate of Completion, documenting that remediation was performed to IICRC and EPA standards. Professional water and mold restoration not only protects your health but also safeguards your propertyโs long-term value.
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On Call 24/7 and Onsite within the hour.
We're Here to Help. Onsite valleywide within an hour. Outlying areas within 24 hours.
Let us handle the paperwork and insurance claim. Our restoration experts will restore your home or business and your peace of mind.ย
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Water Damage Restoration FAQโs
Water damage can result from burst pipes, leaking appliances, roof leaks, overflowing toilets, sewer backups, and storm flooding. Arizona homes are especially vulnerable to monsoon storms and sudden plumbing failures.
Immediately. Water begins damaging materials within minutes, and mold growth can start within 24โ48 hours. Our 24/7 water damage restoration team arrives within 60 minutes to begin mitigation.
Untreated water damage can lead to mold growth, which may cause respiratory issues, allergies, asthma, and other health problems. Standing water can also harbor bacteria and create unsafe living conditions.
Category 1: Clean water from sources like broken pipes or supply lines.
Category 2: Gray water containing contaminants from appliances or sump pumps.
Category 3: Black water from sewage or flooding that poses severe health risks.
Category 2: Gray water containing contaminants from appliances or sump pumps.
Category 3: Black water from sewage or flooding that poses severe health risks.
Shut off the water source if possible, avoid electrical hazards, and call NFR immediately. Do not attempt major cleanup yourself; hidden moisture and mold can spread quickly without professional equipment.
- Mitigation: Stopping water intrusion and preventing further damage.
- Remediation: Removing water, drying, and sanitizing the property.
- Restoration: Repairing and rebuilding to return your home to pre-loss condition.
Yes. We document the damage, provide detailed reports, and work directly with your insurance adjuster to streamline the claims process.
The only way to prevent mold is to dry the property completely and quickly. Our water damage restoration services use advanced drying and dehumidification equipment to remove moisture before mold has a chance to grow.
