Great experience! What a great company to work with!

National First Response was very professional and effective from start to finish. They assisted in all aspects which left minimal work for us homeowners. The products used and the employees were excellent. I would recommend them and use them again in the future. Thank you!

National First Response did a great job of working with my insurance company to file the claim and followed up with them until the claim was approved. Nicole was fantastic to work with and called me every few days to provide updates. The roof replacement went perfectly - materials were delivered as scheduled and the installation team was fast and professional. All of the neighbors have commented on how nice the new roof looks!

Great company to work with.

Like almost any activity, there were some minor communication/coordination issues but overall things went fine. Would recommend the firm (particularly the roofing division) as they replaced my roof (from wood shales to regular shingles. Work crews were fantastic.

Every employee we met went above and beyond in their job capacity to make sure we had the most up to date and safe replacement journey. My family will refer to them every time. Hands down the easiest construction job ever.

We recently had our roof done by National First Response and it was the best experience. It was such an easy process and didn’t cause us any headaches and barely any of our time; which is nice when you have 3 kids. They talked to our insurance company, got them to approve a whole roof replacement when they were only going to approve a partial. The clean up was great and we’re so happy with the outcome!! The whole team was great. Kyle initially talked to Alex and got the ball rolling as to what they could do. Nicole was super responsive and answered any questions I had and was considerate by checking in on us during this whole process. Brendan was also amazing and dealt with our insurance company while he was here and answered any questions they had. I can’t recommend this company enough!

1st Response layed tile on our patio & WOW - what a difference it made. Work done was professional looking & the installer was very polite & kept a neat work area. Highly recommend this company.

This was a wonderful experience, working with National First Response. From the first day of inspection to the final day of having my roof installed, it was less than one month. Great service! Thank you so much. Nicole was very quick to respond every time. 5 stars ⭐️

NFR Roofing Division Project manager Brandon Clayton and his experienced roofing crew, headed by Diego Trinidad, did an excellent job of replacing my roof after it sustained wind damage. Brandon was easy to work with, communicative and patient. Even though he was handling a lot of other jobs due to the monsoon, he always got back to me in a timely manner to answer any questions or concerns. Brandon was a huge asset, helping me to understand and negotiate the insurance claim process. Bottom Line: The work was professional and it was completed quickly, the roofers showed up on time, worked hard and well together, cleaned up after themselves; everybody was efficient and polite. Best of all, the contract I signed specified that NFR Roofing Division would do the work needed to replace my roof for the amount my insurance company authorized, and that my only cost would be my insurance deductible. They were true to their word. I couldn’t be happier with my experience with Brandon Clayton at National First Response Roofing, and I love my roofing replacement!

This is by far the best company I have ever dealt with! They are all on the ball when you call or need immediate service. This is the second time we have needed them at my work and both times we received great quality of work fast and efficient! Christina in the office is amazing as well as Cody, honestly everyone I’ve talked to has been.

Everybody at National first response has been awesome from beginning to end. They worked with my insurance company through the whole process to make sure I got what I needed to get my roof back in shape. Nicole in the office kept me informed through the whole process. The roofers were outstanding and did a fantastic job. That thanks to Greg for getting everything started.I would give more than 5 stars if I could.

Highly recommend! Matt Mayles was top notch from start to finish. Answered all my questions, walked me through the process and options, was extremely responsive and made himself available all throughout. The workmanship and quality of the job was excellent, the crew was professional, timely and cleaned up after themselves. Couldn't have asked for a better experience. Thank you

I just can't find the words to express my gratitude for this incredible company! I had a water leak problem that went into my walls and onto my carpets in my basement, being a widow I was in panic mode ! Chris Owens and his awesome team from National First Response, reassured me they would take care of me , and I was not to worry! What a blessing when in a little over a week, with the most professional, hardworking, thoughtful men, my basement is more beautiful then I could have ever imagined ! Chris was right, when he took over, my anxiety and problems were gone ! I want everyone to know how happy and blessed I feel ! Thank you with all my heart! Laura Gunnell

A very great company to work with. Fast service and great quality. Went above and beyond to get our roof replaced!

Both of their representatives were very helpful and professional in explaining what they were about and the quality work that they do! They went beyond of what they said they would do, with awesome results! More than satisfied!

Had to replace drywall, insulation and baseboards in addition to drying out and treating the area.

National First Response: Exceptional Rebuilders After a Devastating Fire Our experience with National First Response was truly exceptional. After our home was devastated by a fire, they not only rebuilt it beautifully but also restored our faith in the construction industry. Chris and Eric, our contractors, were trustworthy, timely, and maintained excellent communication throughout the entire process. They took over from a previous contractor who had done a horrible job and turned things around quickly and impressively. What set them apart was not just their professionalism but also their kindness and compassion during a difficult time. They treated us like family, ensuring we were comfortable with every decision. Our house now looks amazing, thanks to their meticulous craftsmanship. We wholeheartedly recommend National First Response to anyone in need of home construction or renovation – they are the epitome of what exceptional contractors should be. Thank you, Chris, Eric, and the entire team at National First Response, for giving us not just a rebuilt home but a fresh start filled with gratitude.

After using National First Response on many occasions, I have found them to be timely and have excellent communication. My most recent interactions with Guy and Chris Owens only make me appreciate the care and service that you don't find with other contractors. When you have a house flood (or other major home problem) the stress you experience cannot be described until you experience it first hand. National First Response was there to provide the solutions and service necessary to make a difficult situation conclude positively. Thank you! Karen

So where to start. A few months back, during our atmospheric river rain, I developed a roof leak. I live in a patio home with a flat roof. I went on Angie's list and selected four contractors to come out and give me a quote for roof replacements. Each one went up on the roof and saw a pot of gold and wrote their quotes. Why was I shocked? I didn't know what I was going to do. I then got a call from Brendan from National First Response as he saw my requests on Angie's list. He asked me if they could come out and look at my roof. I said sure. We got up on the roof and started looking around and he brought to my attention that my roof had major hail and wind damage, so we needed to contact my insurance company first and get an adjuster out to look at the roof. The insurance adjuster looked at my roof and agreed with Brendan. The insurance company wrote up their quote of what they said they would pay to do the needed work of replacing the roof. Nicole in the office was my go-to person to set up scheduling. She did a fantastic job of keeping me informed of all aspects of the work. She made me feel comfortable with all the work that was going to be performed on my house as this was no small job. She made me feel very confident that no corners were going to be cut regarding my roof repairs. Nicole scheduled the start date and sent Michael, the project manager of this job, out to go over with me the aspects of the job. Fantastic young man! The crew showed up on time and got right to work stripping the roof. Once the roof was stripped, they discovered the wood decking was damaged. Nicole said don't worry, Michael was getting photos and they were submitting an additional damage report to the insurance company. They followed up with my insurance company to get the approval for the decking replacement. Now mind you, not all insurance companies are alike. They also worked with me to replace the fascia along the edge of the house and to bring the patio roof and laundry room, which was flat, to conform with the rest of the roof at a fair price. Bottom line, if I could push the golden buzzer on National First Response I would. Thank you, Nicole on giving me a five-star confidence of your company, Michael for being extremely professional in your work and crew and also your crew, who did an excellent job in craftsmanship. I guess I don't have to say that I highly recommend this fantastic company, which is rare in this day and age.

Great service from them for our new roof. Completed the job in one day & price was agreeable.

The team was very professional and did a fantastic job of restoring my garage ceiling. It looks just when I bought the house! I definitely recommend Nation First Response.

We had a roof assessment done by NFR and were so pleased with their professional and thorough procedure. Turns out we don’t need work done for several years most likely. I was very impressed how readily they shared that info, gave me a thumbs up on my current roof condition, and zero pressure for a sale. We will certainly be reaching out when we do need work and recommending them to friends in the meantime! Our friends had them replace their roof and had a great experience. Thanks, Grace, for very quick correspondence!

National First Response did quality work in a timely manner and Grace Bernard the project coordinator who helped us was an absolute joy to work with. She made sure we were well informed throughout the entire process explaining how the everything worked and what our options were. As well as answering any questions we had promptly. It was such a a load of our shoulders. She took a potentially nebulous and stressful situation and made it pleasant. I highly recommend working with National First Response!

Steve came out to put a new back door on. He had previously fixed my vertical blinds. Both times he was extremely professional and friendly, and did a terrific job. He did the job very nicely and cleaned up after himself. Just like everyone else at NFR, he was a pleasure to work with, and I would not hesitate to recommend him to anyone.

All of the people working in the roofing department were really a pleasure to work with. They really care about their customers and provide phenomenal service!

Honest, reliable, quick! They work with you to make sure you get what you need from your insurance companies. The software their clients can access to track claims is incredible. They will not disappoint!

I am very impressed with National First Response’s roofing division. My roof replacement was covered by my home insurance company and I could not be happier with the professionalism of everyone I met or was involved with personally. My contact, Nicole Sullivan, who I only connected with virtually, kept me informed of the process every step of the way. Her cheerful and prompt response to my inquiries was refreshing. Brandon Velander, who came out after the roof was installed, was equally cheerful and professional. The crew that delivered the roofing materials and the crew that installed them were cheerful and professional as well. The attached photos are of the material being delivered. I’m very happy with this company and will definitely refer them to my friends.

My overall experience with NFR was very positive mainly because of the dedicated follow-up of Grace and Mike. The crew sent to do the work took longer than expected with some minor details not completed. When I called Grace she was excellent in her concern and diligent follow-up with me. When Mike came to inspect the work he made sure it was done right. Both Grace and Mike were a delight to work with….if I had a company I would hire these two in a heart beat!

I was extremely satisfied with prompt, professional service that I was immediately provided by National 1ST Response! The daily updates and scheduling go without saying how impressed I am with this company. The owner Chris Owens has continually offered his support throughout this process. My loyalty will remain with this company, for it’s professionalism!!