National First ResponsE
YOUR Phoenix Restoration Pros
We Are Phoenix's First Choice
For Water, Fire & Storm Damage
On Residential & Commercial Property
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480-566-9440
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ONSITE WITHIN THE HOUR
RESIDENTIAL
SERVICES
Your home is your refuge and sanctuary. That is why it can be so distressing when your home sustains damage from water, fire, mold, or other natural disasters.
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COMMERCIAL
SERVICES
When your business sustains damage from a fire, flood, or other unexpected disasters, you stand to lose not only revenue but also peace of mind.
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INSURANCE
PROFESSIONALS
Our experts are here to restore your home or business to pristine condition following a disaster and make navigating the insurance process seamless.
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Water, Fire, Smoke & Mold Damage Restoration IN Phoenix, Arizona
You never know when disaster will strike. That's why you need a trusted team ready to take immediate action when disaster strikes. National First Response has a trusted team of certified restoration technicians who is on alert 24/7 to respond to any disaster situation starting from a minor pipe leak to a flood or a dangerous fire. We are your #1 choice in Arizona for all restoration processes. In fact, we will send an experienced restoration professional to your site within one hour to help begin the mitigation process.
Our team is highly qualified and trained to identify immediate threats to you, your loved ones, and your precious belongings. We understand the possible long-term health issues and damage to those sentimental and priceless items in your possession due to a disaster situation. We pride ourselves on providing the highest quality disaster restoration services in Arizona. Our team will always deliver outstanding customer service in the times you need it the most. In fact, having a team that you can count on in a stressful situation will make a world of difference in helping you mitigate disaster.
National First Response provides the following services to all its customers in Arizona and the suburbs:
- Water Damage Restoration
- Mold and mildew damage restoration
- Fire and smoke damage restoration
- Emergency restoration services
- Weather damage restoration
- Pre-loss planning
- Vandalism restoration
- Building contracting services
WHY CHOOSE NFR?
Experienced, trustworthy technicians
Available 24/7, year-round
We'll handle your insurance claim
Trained, certified specialists
Have damage but it's not an emergency?
We can help.
Free Damage Assessment
24/7 statewide services
Onsite valleywide within an hour. Outlying areas within 24 hours.
Let us handle the paperwork and insurance claim. Our restoration experts will restore your home or business and your peace of mind.
Apache Junction, Avondale, Buckeye, Carefree, Cave Creek, Chandler, Chandler Heights, Flagstaff, Fountain Hills, Gilbert, Glendale, Maricopa, Mesa, Payson, Phoenix, Peoria, Prescott, Queen Creek, Scottsdale, Sun City, Tempe, Tucson
We service all cities statewide. Contact us for more details.
Let us handle the INSURANCE CLAIM and work to restore your property and peace of mind.
We understand your stress and concern. You may be worried about how your property will be restored and how to deal with the insurance provider. We will restore your home, business, and peace of mind.
Our experts will coordinate with your insurance provider to draft a detailed restoration plan to quickly return your property to its pre-loss condition. Call National First Response at 480-566-9440 right now for all your water, fire, and smoke damage restoration needs in Phoenix.
Highly Trained and Certified in an Array of Restoration Services
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What Our Customers Have to Say
Rebecca B.
We had NFR do a bathroom remodel for us. Their team was professional, courteous and did top notch work. They used a couple of subs (tile, custom vanity, shower glass) and they were also professional and courteous, and timely. The project included ... read moreWe had NFR do a bathroom remodel for us. Their team was professional, courteous and did top notch work. They used a couple of subs (tile, custom vanity, shower glass) and they were also professional and courteous, and timely. The project included demo-ing a shower to enlarge it, installing new tile and glass walls. They also installed a new vanity and linen closet, tiled the floors, and installed a barn door. NFR was very patient with our process, and allowed us to add tiling the master bedroom and closet to match. We even had a kitchen pantry add-on to the scope. Eric Walters, our construction supervisor, was communicative and creative with problem solving. Here's a pic mid-stream, although its hard to do the work justice with a picture. read less
Jose M.
Very fast company reliable and very professional. I will recommend to all my friends and family
Gary J.
Rick did a great job and was very professional.
Will F.
When it comes to the service industry it is obviously very hard to please every single customer. Especially if those customers are in crisis mode and their house is flooded and need to find a hotel where them and there animals can stay for however lo... read moreWhen it comes to the service industry it is obviously very hard to please every single customer. Especially if those customers are in crisis mode and their house is flooded and need to find a hotel where them and there animals can stay for however long it takes to get back to 100%... These guys do a phenomenal job with restoring your home back to 100% . Their crew was there there within 30 minutes of my call which is amazing response time and had everything moving with a really good game plan immediately. Thank you National First Response! read less
Jeannie S.
Very nice professional people.
Kelly H.
Honest, reliable, quick! They work with you to make sure you get what you need from your insurance companies. The software their clients can access to track claims is incredible. They will not disappoint!
Amanda B.
We have used this company three separate occasions and all three experiences were very above and beyond our expectations. Steve who has done drywall repair in our house twice now is by far the best drywaller I have ever seen. It is really hard to fin... read moreWe have used this company three separate occasions and all three experiences were very above and beyond our expectations. Steve who has done drywall repair in our house twice now is by far the best drywaller I have ever seen. It is really hard to find quality craftsmanship but Steve really pays attention to close detail and can match any texture, he is a true drywall artist. Chris is always on point, ensuring we have the right equipment and the right guy on the job. He has made every transaction we've had run smooth. We really appreciate this team and definitely recommend them to all of our friends and family. Thank you to the team for being always being on point in our time of need! read less
Dora L.
NFR replaced my roof during a heat wave. The roofers were professional and worked diligently through the entire process. All my questions were addressed before, during and after. I would highly recommend NFR.
James S.
The entire First Response team was both professional and educational in their repair of my water heater problem. My unit 'blew' and the team responded with quick service and repair of the damaged area...advising me of the process every step of the wa... read moreThe entire First Response team was both professional and educational in their repair of my water heater problem. My unit 'blew' and the team responded with quick service and repair of the damaged area...advising me of the process every step of the way......and they we always on time. They wore their masks, as expected, and did a complete and thorough job. Nicely done!!! read less
Laura R.
National First Response is a fantastic company. Eric gave suggestions and was always quick to respond. The workers were efficient, skilled and friendly. The office managers were sweet and highly knowledgeable as well as efficient. I could not have ... read moreNational First Response is a fantastic company. Eric gave suggestions and was always quick to respond. The workers were efficient, skilled and friendly. The office managers were sweet and highly knowledgeable as well as efficient. I could not have had a better experience. I highly recommend them. read less
Lisa N.
Highly recommend! Amazing customer service, very thorough in their work, and their professionalism is second to none. They helped make a stressful situation for our family SO much easier with their knowledge and expertise!
Riftin C.
Rick did a great job and was very respectful of us.
David B.
Love working with Guy, Eric, and Chris this company is top notch. Definitely reccomend them for any job.
Diane L.
I'm a recent 84 year old widow and out of my "Flooding Tragedy" came the wonderful staff of NFR. They took over to coordinate, and provide guidance and support throughout the whole restoration. They negottiated with insurance to provide the best poss... read moreI'm a recent 84 year old widow and out of my "Flooding Tragedy" came the wonderful staff of NFR. They took over to coordinate, and provide guidance and support throughout the whole restoration. They negottiated with insurance to provide the best possible outcome and EVERYONE treated me with concern and respect and took the time to explain every detail. From demolition to the final painting, nothing was overlooked. They extended themselves far beyound all my expectations. They made it possible for me to return to a beautifully restored home without any glitches or stress. My thanks to Vinnie, Mitigation Mgr., Cody, Estimator, Nick & Saia, Water Mitigation, Andrew & Omar, Amazing Reconstruction, John & Tristan, Fabuloous painters, and to Matt, Project Mgr, who made everything work without fail. Thanks to an amazing company that really cares about the customer an treats you like family!!!!! Forever Gratefull, Diane Loven read less
Pam G.
1st Response layed tile on our patio & WOW - what a difference it made. Work done was professional looking & the installer was very polite & kept a neat work area. Highly recommend this company.
Mike G.
We had 3 broken windows in the front of our house and National First Response provided the lowest quote. They not only repaired the windows with quality glass and inserts but assigned a project manager to keep me informed from measure through install... read moreWe had 3 broken windows in the front of our house and National First Response provided the lowest quote. They not only repaired the windows with quality glass and inserts but assigned a project manager to keep me informed from measure through installation. I highly recommend this company! read less
Kirk T.
Guy has been coming in to this Home Depot for 8 years and is alway courteous and friendly he stands out cause he always stops and says hi. Actually all the First response team are good as well. Would give Guy More stars if it was available.
Andrea M.
Found this company on the Heros for Hire group. Though they are not firefighters, they responded quickly and their team handled my remodel with amazing speed and high quality work. They worked with my schedule and were reasonably priced for the work ... read moreFound this company on the Heros for Hire group. Though they are not firefighters, they responded quickly and their team handled my remodel with amazing speed and high quality work. They worked with my schedule and were reasonably priced for the work I had done. I'll definitely use them again for future projects. read less
Marlene M.
Alan, a professional and nice man, did an excellent job fixing a large hole in my living room ceiling. Drywall, texture, paint, all seamlessly match existing ceiling. Thanks!
Deb Y.
Omar came to my home to install new floors after a flood, he was very professional and patient with all my questions. In my older home nothing is straight, when something didn't fit as it should he figured it out a way to solve the issue without sacr... read moreOmar came to my home to install new floors after a flood, he was very professional and patient with all my questions. In my older home nothing is straight, when something didn't fit as it should he figured it out a way to solve the issue without sacrificing the look of the home. Highly recommend Omar if you are given an option to pick your crew. read less
Bill M.
NFR replaced our roof shingles. From first contact to last bit of clean up, we were satisfied by the quality and professionalism. From James, head of the roofing division, to Diego, whose remarkable crew performed the tear-off and installation of the... read moreNFR replaced our roof shingles. From first contact to last bit of clean up, we were satisfied by the quality and professionalism. From James, head of the roofing division, to Diego, whose remarkable crew performed the tear-off and installation of the shingles. Being personally retired from the construction industry after 50 years, this company and crew were absolutely the best we have had the pleasure of dealing with and the finest craftsmanship of roofing and carpentry skill I have personally witnessed. Top notch, first class from beginning to end. Great job NFR! We love our new roof!! Thank you! read less
Nick C.
All of the people working in the roofing department were really a pleasure to work with. They really care about their customers and provide phenomenal service!
Jeremy J.
I had my first water flood damage situation last week and National First Response was my first call THANKFULLY. They handled the whole situation like professionals. I highly recommend NFR.
Trish H.
After my entire home flooded, National First Response made a difficult situation a pleasant experience. From my Project Manager Cory to the trade workers, (Jeremy, Casey, Steve and the others I didn't get to meet in person) all were professional, di... read moreAfter my entire home flooded, National First Response made a difficult situation a pleasant experience. From my Project Manager Cory to the trade workers, (Jeremy, Casey, Steve and the others I didn't get to meet in person) all were professional, did great work, were patient with my requests/questions and even cleaned up after themselves! They kept on schedule and offered excellent recommendations for other services I needed (furniture restoration and even camping tips!). I highly recommend them and would use them again! read less
Shawn S.
Fast fair and professional
Shelby D.
Man where to start, this company not only completed exceptional work but really went above and beyond. Eric was so easy to communicate with and got right back to me. My 89 year old grandmothers door was damaged due to a storm and they installed a new... read moreMan where to start, this company not only completed exceptional work but really went above and beyond. Eric was so easy to communicate with and got right back to me. My 89 year old grandmothers door was damaged due to a storm and they installed a new door in 1.5 hours with a new frame. They even came the next day to complete the work. The results are amazing and now I will not have to worry if she is safe at her home. I would recommend them to everyone and anyone. Thanks for everything! read less
Mark R.
excelled demo to start restoration project by two very efficient and nice young men
Stephen B.
Rick and his crew from National First Response did an amazing job painting our building and surrounding walls. The transformation is breathtaking. I would highly recommended them!
Phil P.
Chris and his crew were outstanding resources in helping to restore our son's home following a fire. While another company did the major clean-up and clearing out the charred materials, Chris and his crew performed the vast majority of the rebuild ... read moreChris and his crew were outstanding resources in helping to restore our son's home following a fire. While another company did the major clean-up and clearing out the charred materials, Chris and his crew performed the vast majority of the rebuild - and we wish we had given the entire project to them. We loved working with Chris and his crew, the communication was excellent, they came in on budget and they did a fantastic job. Thanks to all the staff of National First Response that worked on our project read less
leslie p.
Steve came out to put a new back door on. He had previously fixed my vertical blinds. Both times he was extremely professional and friendly, and did a terrific job. He did the job very nicely and cleaned up after himself. Just like everyone else at N... read moreSteve came out to put a new back door on. He had previously fixed my vertical blinds. Both times he was extremely professional and friendly, and did a terrific job. He did the job very nicely and cleaned up after himself. Just like everyone else at NFR, he was a pleasure to work with, and I would not hesitate to recommend him to anyone. read less
Earl G.
These guys are as good as it gets when it comes to providing full service one stop shopping for all your damage mitigation and restoration needs.
I would like to give a shout out to all Who were involved in the restoration of my bathroom due t... read moreThese guys are as good as it gets when it comes to providing full service one stop shopping for all your damage mitigation and restoration needs.
I would like to give a shout out to all Who were involved in the restoration of my bathroom due to a plumbing leak. My restoration required mitigation for water damage under bathroom vanity and flooring.
Vinnie was awesome in getting things started and insuring that all necessary precautions were taken to preventing any mold , Vinnie also was very helpful with expediting the seal up of my bathroom walls in order to keep the outside elements outside.
Ahmad and Alan were also outstanding in the demo work they performed. These guys really brought awesome customer service and attitude to the job which was very reassuring to me the customer. They were clean and thorough in their process of removing damaged sheet rock and insulation.
The gentlemen responsible for sealing up my , who's names I forgot, were also outstanding and very empathetic to my concerns with getting my bathroom wall sealed so as to keep all the elements outside during peak heat of the summer. They too were very thourouh in the the sheet rock restoration work they performed.
All in all I highly recommend these guys because they also do a great job dealing directly with my insurance (State Farm) as well. According to State Farm they do come highly recommended because the insurance company rarely deals with oversights with National first response. read less
I would like to give a shout out to all Who were involved in the restoration of my bathroom due t... read moreThese guys are as good as it gets when it comes to providing full service one stop shopping for all your damage mitigation and restoration needs.
I would like to give a shout out to all Who were involved in the restoration of my bathroom due to a plumbing leak. My restoration required mitigation for water damage under bathroom vanity and flooring.
Vinnie was awesome in getting things started and insuring that all necessary precautions were taken to preventing any mold , Vinnie also was very helpful with expediting the seal up of my bathroom walls in order to keep the outside elements outside.
Ahmad and Alan were also outstanding in the demo work they performed. These guys really brought awesome customer service and attitude to the job which was very reassuring to me the customer. They were clean and thorough in their process of removing damaged sheet rock and insulation.
The gentlemen responsible for sealing up my , who's names I forgot, were also outstanding and very empathetic to my concerns with getting my bathroom wall sealed so as to keep all the elements outside during peak heat of the summer. They too were very thourouh in the the sheet rock restoration work they performed.
All in all I highly recommend these guys because they also do a great job dealing directly with my insurance (State Farm) as well. According to State Farm they do come highly recommended because the insurance company rarely deals with oversights with National first response. read less
Ray E.
We had the pleasure of working with Guy Bond on each of our issues. We have owned three homes in the last 4 years and had to have National First Response come out to deal with the problems. Each time, Guy was sent out to help us and he was very pro... read moreWe had the pleasure of working with Guy Bond on each of our issues. We have owned three homes in the last 4 years and had to have National First Response come out to deal with the problems. Each time, Guy was sent out to help us and he was very professional, timely, helpful, and a great representative for this company. He took pride in his work and made sure we were very happy with the outcome of the finished product. He left the repaired area very clean and it looked like new. Thanks Guy! read less
Rose R.
Nicole is such an amazing person, her dedication, professionalism and representation of the Company is outstanding. Nicole always made sure that we were informed and kept in the loop every step of the way. Thank you, The Rodriguez family
Monica S.
First Response came out when a water heater pipe failed in the wall between the bathroom and bedroom of my brother's condo. They did a great job of helping me with the insurance coverage and repairs. They had to take out the wall right down to the ... read moreFirst Response came out when a water heater pipe failed in the wall between the bathroom and bedroom of my brother's condo. They did a great job of helping me with the insurance coverage and repairs. They had to take out the wall right down to the studs. They put everything back even better than it was in the first place. I went on to make other repairs to the condo using them beyond the water damage and they met my expectations 100%. Their pricing is reasonable and it saved me a lot of time and trouble not having to find a painter, carpet installer and electrician. Thank you Brandi, Christina and Cory! read less
dan f.
Fast response time, terrific job done, top notch work. Guy and Eric were great to work with. I've owned multiple homes and have done several projects including pavers, tile, patio doors, granite, backyard bbq and more. Highly recommend this compan... read moreFast response time, terrific job done, top notch work. Guy and Eric were great to work with. I've owned multiple homes and have done several projects including pavers, tile, patio doors, granite, backyard bbq and more. Highly recommend this company, the quality of work and workers is second to none. read less
Olga R.
National First Respond is the first company that treated me with respect and stand by me when my insurance was not.
Pilar H.
Guy and Ricardo were amazing at remodeling my moms bathroom in her condo. They made it handicap accessible so now my mom feels safe and comfortable. It was such a blessing to have National First Response come to the rescue today!!
Sergio A.
Great group of guy's very clean building.
Marge R.
We had water damage from a drain pipe inside our outer kitchen wall. Our plumber called National First Response, they came within an hour to access our damage, and started the restoration process the next morning. From the workers who tore out our ca... read moreWe had water damage from a drain pipe inside our outer kitchen wall. Our plumber called National First Response, they came within an hour to access our damage, and started the restoration process the next morning. From the workers who tore out our cabinets, those who handled the water issue, to the workers who finished the restoration, they were all very friendly and professional, and on time. Eric was always readily available when I called with questions, and patient. Also Alan and Rick. Thank you for a job well done! read less
Gabriella E.
They were extremely responsive and professional. They made the repair and did a wonderful job!
Julie B.
National First Response made a difficult situation much better. They quickly responded to a leak from the 2nd floor bathroom into my daughter's 1st floor bedroom. They work in a very professional manner, leaving no trace behind. Thank you so much!
PAMELA S.
I work for a business that uses National First Response frequently. They are the MOST professional individuals that I have ever done business with. From the office staff that is responsive and understanding to the technicians that complete the rest... read moreI work for a business that uses National First Response frequently. They are the MOST professional individuals that I have ever done business with. From the office staff that is responsive and understanding to the technicians that complete the restoration work, it is a completely positive experience. I would recommend this company to any of my family, friends or business acquaintences, they get a BIG thumbs up from me!! read less
Aaron D.
I use National First Response as a subcontractor to our business and they are always responsive and the quality and workmanship is always first rate. I would highly recommend them
Manny S.
National First Response's representative Bianca Peterson made what was a very stressful project into a pleasure. Not that replacing a roof can every be a pleasent experience, her experience, patience and working directly with our home insurance made ... read moreNational First Response's representative Bianca Peterson made what was a very stressful project into a pleasure. Not that replacing a roof can every be a pleasent experience, her experience, patience and working directly with our home insurance made it easier for us. The staff replacing the roof were amazing, professional on time and took about 2 day to complete the entire roof. I also work from home, yest the first day was very noisy, felt they mauy come throigh the roof, but expected with the amount fo work that was being done. The second day, all I heard were the nailing and that was not as bad. Bianca was on top of everything, communicating to the insurance company and patiently explaining to us what was going to take place and what she needed from us, etc. We are very satisfied with how sooth this all went! read less
Lucero C.
Armando with National First Response was great to work with, knowledgeable, and helped us through the whole claims process when doing our roof. Would definitely recommend.
Wayne W.
We were very pleased with Eric's knowledge, follow-up on questions and diligence sourcing materials. Client satisfaction was a clear focus.
Patricia B.
Seems like a very well run company. Eric and Chris were extremely helpful in helping us with our countertop.
CaSandra C.
What a great company to have worked with! After the storm, they were quick to come and help me out. Unlike other companies who were giving me a wait time of a week to just have someone inspect the roof. Michael was very helpful in answering my questi... read moreWhat a great company to have worked with! After the storm, they were quick to come and help me out. Unlike other companies who were giving me a wait time of a week to just have someone inspect the roof. Michael was very helpful in answering my questions and making sure everything got done correctly. I would recommend to all my family in friends! read less
Steve A.
Great workers, honest company, fantastic management! Highly recommend!
John P.
Highly recommend National First Response! Post a sewage and water backup they came in and repaired our bathroom and did a great job. Everything looks new and we’re very happy. They were on time, professional and made sure it was perfect
Dick L.
Eric and his staff were very responsive and professional. They did what they said they would and the job turned out beautifully. I would recommend them for any job they want to do.
connie o.
Chris is a marvel to work with. He was able to help us get a new roof in a very short time. I’m forever grateful and it looks so nice. Great clean up too!
Ace G.
Excellent to work with. Amazing Communication. Always updated us with all that was going on. Michael took amazing care of us / everything. He made it so easy & Absolutely no stress! The whole team was great. Job was done clean & friendly. Our roofing... read moreExcellent to work with. Amazing Communication. Always updated us with all that was going on. Michael took amazing care of us / everything. He made it so easy & Absolutely no stress! The whole team was great. Job was done clean & friendly. Our roofing looks awesome. read less
Bonnie C.
They came out within the first five hours. Set up their equipment and immediately began helping me with my issues... Greg was wonderful.. I cannot recommend him too highly.
The entire company was at my service the entire ordeal... thanks to Vinnie a... read moreThey came out within the first five hours. Set up their equipment and immediately began helping me with my issues... Greg was wonderful.. I cannot recommend him too highly.
The entire company was at my service the entire ordeal... thanks to Vinnie also. read less
The entire company was at my service the entire ordeal... thanks to Vinnie a... read moreThey came out within the first five hours. Set up their equipment and immediately began helping me with my issues... Greg was wonderful.. I cannot recommend him too highly.
The entire company was at my service the entire ordeal... thanks to Vinnie also. read less
Patrick H.
Extremely responsive...answered all questions in a timely manner...the estimator I had, Cody, was fantastic to work with and even after his estimate he stayed in communication throughout the entire process...If I ever have any issues arise or someone... read moreExtremely responsive...answered all questions in a timely manner...the estimator I had, Cody, was fantastic to work with and even after his estimate he stayed in communication throughout the entire process...If I ever have any issues arise or someone asks for my recommendation I will tell them to call National First Response read less
Matthew H.
Josh took the time to explain what he was going to do and to prepare the work area to protect adjacent areas. Josh is personable and very knowledgeable. He did a fantastic job for the repair. It is impossible to tell which area of the ceiling was ... read moreJosh took the time to explain what he was going to do and to prepare the work area to protect adjacent areas. Josh is personable and very knowledgeable. He did a fantastic job for the repair. It is impossible to tell which area of the ceiling was repaired and the original. National First Response will be my go-to for any future repairs. read less
mjt9991
NFR Roofing helped with my wind damage and assisted the claims adjuster with the claim. Kyle was the project manager that helped out and was very helpful from start to finish. Can't say enough good things about my experience with this company and Kyl... read moreNFR Roofing helped with my wind damage and assisted the claims adjuster with the claim. Kyle was the project manager that helped out and was very helpful from start to finish. Can't say enough good things about my experience with this company and Kyle. Their crew came out and took only one day to complete and did a great job. Would recommend to all needing help on a new roof. read less
Joan S.
What a breath of fresh air Vinnie was. He was honest and kind and saved us a lot of money. It is so wonderful to find an honest, truly helpful company. Thank you, Vinnie.
Kelly L.
Filed a storm damage claim for my roof on 9/6, had a new roof done on 9/19. Great Company, quick and responsive. Made the whole process stress free. HIGHLY recommend!
Talia C.
The best!!! My relationship with company began a few weeks ago when my plumber (Robins Plumbing excellent) identified that our dishwasher was leaking into our kitchen island.
I am a PA and am acutely aware of the dangers of mold. I was instant... read moreThe best!!! My relationship with company began a few weeks ago when my plumber (Robins Plumbing excellent) identified that our dishwasher was leaking into our kitchen island.
I am a PA and am acutely aware of the dangers of mold. I was instantly terrified. Robins recommended National First Response because of the care they give their customers, and I couldn't agree more.
I called NFR immediately and spoke with Christina. She is a new team member, but you would never know it. Knowledgeable, accommodating, kind. The company was slammed due to recent heavy rains. Initially, she told me they were booked out a few days. I was very distraught about my family's safety. She reached out to Vinnie, and I had someone from mitigation at my house in hours.
Demo started the next day. As you may know, working with home owner's insurance can be a long road. I have called the main office and spoken directly to Christina and Brandi and managers like Vinnie and Eric on MANY occasions. They are beyond friendly and always willing to answer my many questions. They go above and beyond.
Donny and his team are currently rebuilding by island. They, too, are wonderful. All skilled, good communicators, and working with a smile. I can't tell you how nice it is to work with people that don't make you feel like a burden.
Whether you are in a crisis situation or you are renovating a home, call National First Response! read less
I am a PA and am acutely aware of the dangers of mold. I was instant... read moreThe best!!! My relationship with company began a few weeks ago when my plumber (Robins Plumbing excellent) identified that our dishwasher was leaking into our kitchen island.
I am a PA and am acutely aware of the dangers of mold. I was instantly terrified. Robins recommended National First Response because of the care they give their customers, and I couldn't agree more.
I called NFR immediately and spoke with Christina. She is a new team member, but you would never know it. Knowledgeable, accommodating, kind. The company was slammed due to recent heavy rains. Initially, she told me they were booked out a few days. I was very distraught about my family's safety. She reached out to Vinnie, and I had someone from mitigation at my house in hours.
Demo started the next day. As you may know, working with home owner's insurance can be a long road. I have called the main office and spoken directly to Christina and Brandi and managers like Vinnie and Eric on MANY occasions. They are beyond friendly and always willing to answer my many questions. They go above and beyond.
Donny and his team are currently rebuilding by island. They, too, are wonderful. All skilled, good communicators, and working with a smile. I can't tell you how nice it is to work with people that don't make you feel like a burden.
Whether you are in a crisis situation or you are renovating a home, call National First Response! read less
Royal K.
Excellent service.
Marielaine C.
NFR Roofing Division Project manager Brandon Clayton and his experienced roofing crew, headed by Diego Trinidad, did an excellent job of replacing my roof after it sustained wind damage. Brandon was easy to work with, communicative and patient. Even ... read moreNFR Roofing Division Project manager Brandon Clayton and his experienced roofing crew, headed by Diego Trinidad, did an excellent job of replacing my roof after it sustained wind damage. Brandon was easy to work with, communicative and patient. Even though he was handling a lot of other jobs due to the monsoon, he always got back to me in a timely manner to answer any questions or concerns. Brandon was a huge asset, helping me to understand and negotiate the insurance claim process.
Bottom Line: The work was professional and it was completed quickly, the roofers showed up on time, worked hard and well together, cleaned up after themselves; everybody was efficient and polite. Best of all, the contract I signed specified that NFR Roofing Division would do the work needed to replace my roof for the amount my insurance company authorized, and that my only cost would be my insurance deductible. They were true to their word. I couldn’t be happier with my experience with Brandon Clayton at National First Response Roofing, and I love my roofing replacement! read less
Bottom Line: The work was professional and it was completed quickly, the roofers showed up on time, worked hard and well together, cleaned up after themselves; everybody was efficient and polite. Best of all, the contract I signed specified that NFR Roofing Division would do the work needed to replace my roof for the amount my insurance company authorized, and that my only cost would be my insurance deductible. They were true to their word. I couldn’t be happier with my experience with Brandon Clayton at National First Response Roofing, and I love my roofing replacement! read less
Chuck H.
Steve did a great job. He was detailed in the repair and left our bedroom completely clean. Thanks Steve!!
Martha C.
Never been treated with more kindness and respect in time of crisis! Vincent Jon and Cory wonderful hard working team ! Brandi at office was understanding and honest and supportive for each issues .
Carla G.
After a mishap in the attic, we had a big hole in our ceiling. We called National First Response and they were out within a day to fix it. Would like to commend the work of Joey. He did a great job and was very professional. The damaged area was repl... read moreAfter a mishap in the attic, we had a big hole in our ceiling. We called National First Response and they were out within a day to fix it. Would like to commend the work of Joey. He did a great job and was very professional. The damaged area was replaced with new drywall and he texturized and painted; looks like nothing ever happened. Thank you to Joey and National First Response. Super fast response time and the work looks great. read less
Nadaa T.
Definitely five stars from me. These guys and gals were very professional and did a great job on the repair work. You can’t tell there was ever any damage! And they responsive and polite. I would use them again and recommend them to others.
AuctionAZ.com, L.
We renovated our entire upstairs, and National First Response did an AMAZING job. Extremely knowledgeable, professional, helpful, and friendly. You could also tell that each worker took pride in his/her craft. I also appreciated the clear communicati... read moreWe renovated our entire upstairs, and National First Response did an AMAZING job. Extremely knowledgeable, professional, helpful, and friendly. You could also tell that each worker took pride in his/her craft. I also appreciated the clear communication when it came to budget and cost. No surprises because everything was outlined and listed beforehand. Keep up the great work! read less
Sarah K.
We had a drain pipe leak in out upstairs bathroom and extensive damage. We could not have asked for better service from Eric and Jeremy. They were fast and attentive and supportive during the whole process.
jeff l.
Great experience! What a great company to work with!
Manuel E.
Mike (my consultant with NFR) was this best. From our first meeting and all through the process. If your want to speak to a representative from NFR that has confidence, friendly and knowledge, Mike is your man. This company has the best workers, they... read moreMike (my consultant with NFR) was this best. From our first meeting and all through the process. If your want to speak to a representative from NFR that has confidence, friendly and knowledge, Mike is your man. This company has the best workers, they do prompt work, clean up nice.I would gladly recommend them to my friends and family!! read less
Alyssa C.
They are extremely professional, have great quality work/materials and are so fast! My roof looks amazing! Brooke had such a great open line of communication with me through the entire process, she talked me through aspects i didn’t understand and wa... read moreThey are extremely professional, have great quality work/materials and are so fast! My roof looks amazing! Brooke had such a great open line of communication with me through the entire process, she talked me through aspects i didn’t understand and was there to answer any questions I had. Can not say enough good things! read less
Cindy A.
National First Response did a fantastic job repairing previously-undiscovered dry rot damage in my exterior kitchen wall. Every person who came to my home was 100% professional, courteous, respectful, helpful, and, most importantly, highly competent... read moreNational First Response did a fantastic job repairing previously-undiscovered dry rot damage in my exterior kitchen wall. Every person who came to my home was 100% professional, courteous, respectful, helpful, and, most importantly, highly competent. Eric managed my project perfectly from start to finish, including explaining each step in advance so I could understand what was needed and what I would see as it happened. Shout out to framers Donny and Trent, drywallers Paul and Ricardo, Sunvec Roofing, stucco experts Gary, Dave, and Dave, painters Rick and Robert, plus Vinnie and Josh. I would happily bring any of them back for any work I might need to have done in the future. read less
Adriana N.
Had a great experience with the National First Response Roof team!! They made everything extremely easy and fast also communicating with my insurance was a piece of cake they helped take care of that working 5 minutes ! My new roof looks beautiful. T... read moreHad a great experience with the National First Response Roof team!! They made everything extremely easy and fast also communicating with my insurance was a piece of cake they helped take care of that working 5 minutes ! My new roof looks beautiful. Thank you very much for your services read less
Seana S.
These guys are so awesome! Friendly, to the point, straightforward, straight shooters, won't screw you around, do what they say they do and do it well. They're currently fixing a flood for me due to a plumbing company's incompetent/lazy w... read moreThese guys are so awesome! Friendly, to the point, straightforward, straight shooters, won't screw you around, do what they say they do and do it well. They're currently fixing a flood for me due to a plumbing company's incompetent/lazy workers not being able to correctly diagnose a simple leak. My drywall, floor and carpet was sitting in water for 7 days and they came in with their mold guns and are now vibrating the water molecules out of my walls with huge fans and retesting with their mold guns. Apparently it's possible to dry your walls quickly with all this equipment without going through a severe mold issue! Saved me ALOT of headache! THANK YOU GUYS!!! GREAT JOB!!! I don't remember all their names, but I've met 4 of them now and each and every one has been a pleasure, very professional, skilled, great customer service, attitude and thorough. read less
Scarlett C.
Very thurough, very helpful, knowledgeable, nice workers, very happy with repair work. Can’t remember the workers names but they were very nice, helpful men.
Stephanie R.
I can't say enough great things about this company. No one wants to have a disaster in their homes or business. It is one of the most stressful and crazy times a person can have in their lives. This company actually cares. From the time they ... read moreI can't say enough great things about this company. No one wants to have a disaster in their homes or business. It is one of the most stressful and crazy times a person can have in their lives. This company actually cares. From the time they answer the phone you know you're in great hands and someone is starting to put life back together again.
I have been a plumbing contractor for more than 20 years and I have seen a lot of floods and a lot of restoration companies in my day. The majority of them are out for a quick buck and fake damage just so they can bull their insurance.
Not this company! They are the absolute opposite. I have seen them choose to do the right thing over and over and over again as they educate their clients on options and actually try to save them money. This company is more concerned about the welfare of their client than they are their pocket book and that is why they are the company I refer with confidence. I know that my client will get their house back as quickly as humanly possible and I have put them in the hands of someone I would unequivocally use in my own home. read less
I have been a plumbing contractor for more than 20 years and I have seen a lot of floods and a lot of restoration companies in my day. The majority of them are out for a quick buck and fake damage just so they can bull their insurance.
Not this company! They are the absolute opposite. I have seen them choose to do the right thing over and over and over again as they educate their clients on options and actually try to save them money. This company is more concerned about the welfare of their client than they are their pocket book and that is why they are the company I refer with confidence. I know that my client will get their house back as quickly as humanly possible and I have put them in the hands of someone I would unequivocally use in my own home. read less
Linda S.
I am very impressed with the work that was done to return my home to its previous condition. The people involved were professional and enjoyable to work with. I was especially pleased with Jeremy and Joey who seemed to go above and beyond their job. ... read moreI am very impressed with the work that was done to return my home to its previous condition. The people involved were professional and enjoyable to work with. I was especially pleased with Jeremy and Joey who seemed to go above and beyond their job. They were always pleasant and informative. If I ever need help in the future, ( I hope not for repairs like this) I will be very quick to contact them. read less
Anthony H.
We worked with Mike and he took us through the process flawlessly! The crew showed up on time and did a high quality job. Our roof looks great. Thanks to NFR!
Sally B.
Rick and Jeremy were great. I am thrilled with the results of their work. The 3 of us did have unusual circumstances but the "guys" were understanding and did a few extra things for me! Erick was also a "sport" on one situation and was very profe... read moreRick and Jeremy were great. I am thrilled with the results of their work. The 3 of us did have unusual circumstances but the "guys" were understanding and did a few extra things for me! Erick was also a "sport" on one situation and was very professional. I love my new home "look!. Thanks to National First Response. I also have gained some insight to the difficult job that all the staff and leaders have for this type of work. Thanks to you also Vinnie. Sally T. Bordeaux, RD read less
Sam J.
I done a lot of research before going with National first response. I received 7 quotes, and everyone was trying to charge me more money for my roof replacement. I’m happy how fast they completed the job and made sure they took care of all my damage ... read moreI done a lot of research before going with National first response. I received 7 quotes, and everyone was trying to charge me more money for my roof replacement. I’m happy how fast they completed the job and made sure they took care of all my damage wood trim before installing the shingles. They also removed the gutters for no extra charge. There communication level was exceptional, and they finished 1 day early. I would recommend them to anyone looking to have their roof replaced or repaired. read less
Richard S.
Steve A. Was great to watch him work!! He took his time and did a Dynamite Job. He explained stuff to me so that when I try, I'll have some tips he showed me while doing drywall. Great guy very friendly!
Kerry H.
Joey and Jeremy were amazing today!!! Thank you so much for hanging our door and moving the doorbell. They were very polite, fast, and efficient. I will recommend National First Response to all my family and friends.
Randy H.
Christina, Eric, and their entire team were beyond Fabulous. My daughter had just experienced a life altering event and then a week later a pipe leak happened in her house. My daughter was still dealing with the life altering event and was not in t... read moreChristina, Eric, and their entire team were beyond Fabulous. My daughter had just experienced a life altering event and then a week later a pipe leak happened in her house. My daughter was still dealing with the life altering event and was not in the frame of mind to deal with a pipe leak, repair scheduling, insurance, etc., so I stepped in to work on getting her house back together. The team at National First Response treated us as family, and really worked hard to take the stress off my daughter and I. They were definitely a breathe of fresh air, and followed through on everything, and on time! We absolutely recommend them and would not hesitate to use them in the future, if needed. A ‘huge’ THANK YOU & HUG to them & their team! read less
Marsha E.
Excellent response time!
Mike M.
National First Response is one of the very best companies I've dealt with in the construction industry. From the very beginning, Michael as project manager was helpful, communicated frequently and effectively during the project. Michael helped me und... read moreNational First Response is one of the very best companies I've dealt with in the construction industry. From the very beginning, Michael as project manager was helpful, communicated frequently and effectively during the project. Michael helped me understand the complexity of making an insurance claim for the storm damage my house incurred. I would like to him give him and his company more than five stars. read less
Laura N.
Having a disaster in your home is never fun. Major water leak which got taken care of by Robins Plumbing (fantastic, very professional and did a fantastic job). Chris told us what we needed to do, who to contact. Here comes some great guys from Natio... read moreHaving a disaster in your home is never fun. Major water leak which got taken care of by Robins Plumbing (fantastic, very professional and did a fantastic job). Chris told us what we needed to do, who to contact. Here comes some great guys from National First Response. The guys are great, got to the demolitions right away. Very professional, polite. Answered every question with what was to happen next. Got the ball rolling and did a GREAT JOB! Highly recommend! read less
Liz B.
Super professional and great attention to detail. Everything was explained clearly, I didn’t worry about any part of the process from start to finish.
Chris F.
Rick and Jeremy were awesome. Took the time to explain everything and made sure I was completely satisfied before leaving.
Donna S.
roof replacement, excellent work professional..
Leslie C.
Thank you national first response for being there when I needed you I do appreciate all the work this company did . You can’t even tell any thing ever happened I want to give special thanks to Brandy in the office keeping me up to date on everything ... read moreThank you national first response for being there when I needed you I do appreciate all the work this company did . You can’t even tell any thing ever happened I want to give special thanks to Brandy in the office keeping me up to date on everything that means so much read less
Gator W.
Joey & Jeremy did a great job and trust full they now how to treat the customer. put down tarps cleaned up the area left nothing behind would recommend the two at our place as well as use the company. they call to confirm in advance and when on the ... read moreJoey & Jeremy did a great job and trust full they now how to treat the customer. put down tarps cleaned up the area left nothing behind would recommend the two at our place as well as use the company. they call to confirm in advance and when on the way morning of, I like that gal doing the calling was great as well. read less
Ernie H.
My step son hired this company after they showed up at his house and offered to board it up after a fire. They are currently working on finishing it. It is a big job, and we have put our trust in National first response. Will post a pic when complete... read moreMy step son hired this company after they showed up at his house and offered to board it up after a fire. They are currently working on finishing it. It is a big job, and we have put our trust in National first response. Will post a pic when completed. read less
Ed M.
Excellent fast no hassle service will recommend to all friends and family.
Stella H.
If I could give these guys 10 stars I would.
Heather O.
NFR staff and employees are very friendly and professional. They provided a quality repair done in a timely manner. I will refer them to everyone I know!
Stephanie F.
Thank you Guy for the beautiful new shelves in my closet I now have a place for all my shoes
Christina O.
Josh did a fantastic job on our floor repair. We have used National First Response before and they never fail to impress. Great staff! Great company!
Gary M.
We had an overhead HVAC system failure with a resulting water leak in the living room ceiling, causing a large hole in the ceiling and lighting fixture displacement. Required repairs included patching and repainting ceiling area and rehanging lightin... read moreWe had an overhead HVAC system failure with a resulting water leak in the living room ceiling, causing a large hole in the ceiling and lighting fixture displacement. Required repairs included patching and repainting ceiling area and rehanging lighting fixture. . The technician, Steve, did a perfect restoration job. We also appreciated the fast response. read less
Leslie C.
Wonderful company that absolutely cares
Thank you I can't say enough
The detailed workmanship you can't even tell there was a disaster
Want to give special shout out to Brandy in the office thank you for constantly reaching out an... read moreWonderful company that absolutely cares
Thank you I can't say enough
The detailed workmanship you can't even tell there was a disaster
Want to give special shout out to Brandy in the office thank you for constantly reaching out and letting me know all the details
Hope your bosses really know how important your part is !!! read less
Thank you I can't say enough
The detailed workmanship you can't even tell there was a disaster
Want to give special shout out to Brandy in the office thank you for constantly reaching out an... read moreWonderful company that absolutely cares
Thank you I can't say enough
The detailed workmanship you can't even tell there was a disaster
Want to give special shout out to Brandy in the office thank you for constantly reaching out and letting me know all the details
Hope your bosses really know how important your part is !!! read less
Dance F.
Chris and his crew at National First Response are top notch. Our family lost our home in January due to a fire, and Chris was there from day one to help us restore it to an even more beautiful place to live. He and his men are detailed, honest, and v... read moreChris and his crew at National First Response are top notch. Our family lost our home in January due to a fire, and Chris was there from day one to help us restore it to an even more beautiful place to live. He and his men are detailed, honest, and very easy to work with, which made it much easier for me during such a challenging time. I can't say enough about Chris and his immaculate work ethic-it made all the difference in my experience. Thank you National First Response-you are THE BEST! read less
Ian B.
So lets preface this review by the fact that Insurance is the biggest hurdle and annoyance in this process. NFR (Eric) stood by us every day as we waited to see what insurance was going to cover. He contacted the adjuster and worked to get items m... read moreSo lets preface this review by the fact that Insurance is the biggest hurdle and annoyance in this process. NFR (Eric) stood by us every day as we waited to see what insurance was going to cover. He contacted the adjuster and worked to get items missed in the original adjustment covered. Unfortunately insurance slowed the process down and what should have been a demo and repair in a week took almost 2 months, uggghhhh. NFR performed a professional demo and repair at a reasonable rate and in a timely manner. Thank you. read less
Jeremy T.
BRAVO to the management and staff of National First Response! After a fire in our garage in October which caused upwards of 40,000.00 in damage - thankfully, our Insurance Company sent National First Response to the rescue! These guy's are truly a ... read moreBRAVO to the management and staff of National First Response! After a fire in our garage in October which caused upwards of 40,000.00 in damage - thankfully, our Insurance Company sent National First Response to the rescue! These guy's are truly a Class Act - They were very thorough, and went over every step in the recovery process in detail. With all of the employees in and out of our home while we were displaced, and not one item "walked off" our property, we always got a good feeling with everyone we came in contact with everyone was stellar, but a special thanks to Chris, Guy, and Vinnie for going the extra mile! After all the repairs were complete including complete renovation of the garage, and 1 bedroom, and serious restoration to two more bedrooms, paint carpet drywall water heater and the list goes on and on ... we were back in our home in under two months. If your looking for an honest hard working restoration company, that will do the job the way you would yourself, look no further. read less
Ron Z.
I run an automotive repair facility in Mesa,arizona. Guy and Eric have been here multiple times. And have do different types of repair work for us. They have always been timely and fair in their prices. Will continue to used them in the future. 1
Catherine G.
The roofing team was expert in making my new roof a reality! (And in making it ready for solar panels.). The repairing and restoring water-damaged area team's work inside my house was professional and expert! Thank you for such awesome service and ... read moreThe roofing team was expert in making my new roof a reality! (And in making it ready for solar panels.). The repairing and restoring water-damaged area team's work inside my house was professional and expert! Thank you for such awesome service and such pleasant results! read less
Michele B.
Wow - these guys are FANTASTIC! Excellent work ethic, super polite, CLEAN, professional, and the quality is superb!!!! Rick & Robert ROCKED repairing post storm damage -thanks for giving me my home back (even prettier than it started)!
Norman M.
The team at NFR did an amazing job, were responsive, professional and the finished work product was incredible. Thank you.
Chris G.
I have own multiple commercial buildings including Auto I can save for a fact that Guy Bond and Eric Walters are the reasons why this company are so successful. On top of being extremely sincere they have what most companies don't have and that is a ... read moreI have own multiple commercial buildings including Auto I can save for a fact that Guy Bond and Eric Walters are the reasons why this company are so successful. On top of being extremely sincere they have what most companies don't have and that is a little thing called follow through. There motto of trust and verify I must say that I have stolen and used it in my business. The turnaround time was absolutely amazing and everything was handled 100% up to par. I had a severe water leak that was taken care of in a timely manner. I believe he's the manager but Eric was a perfectionist and Guy Bond couldn't have been more like family. I recommend this company to anybody five stars if I could give it 10 I would again thank you guy and Eric read less
Donna C.
Our church had wind and water damage that leaked into the building... a new roof was much needed... it was an old roof. We had water damage in the kitchen pantry as well on the ceiling in the Sanctuary. Colton, of National First Response was AMAZIN... read moreOur church had wind and water damage that leaked into the building... a new roof was much needed... it was an old roof. We had water damage in the kitchen pantry as well on the ceiling in the Sanctuary. Colton, of National First Response was AMAZING as was the company. He was always on time, great communication and always responded quickly with any questions or concerns we might have had. We were recommended of this company by someone who had a new roof put on their house and they were very happy with the work and working with Colton. I highly recommend this company and Colton as they worked very hard not only to work with the insurance company but doing an AMAZING job. Thank you Colton and National First Response. We will definitely use you again if the opportunity arises and will continue to recommend your services. Thank you so much, Donna Community of Christ Church read less
Pamela N.
National First Response: Exceptional Rebuilders After a Devastating Fire Our experience with National First Response was truly exceptional. After our home was devastated by a fire, they not only rebuilt it beautifully but also restored our faith in t... read moreNational First Response: Exceptional Rebuilders After a Devastating Fire Our experience with National First Response was truly exceptional. After our home was devastated by a fire, they not only rebuilt it beautifully but also restored our faith in the construction industry. Chris and Eric, our contractors, were trustworthy, timely, and maintained excellent communication throughout the entire process. They took over from a previous contractor who had done a horrible job and turned things around quickly and impressively. What set them apart was not just their professionalism but also their kindness and compassion during a difficult time. They treated us like family, ensuring we were comfortable with every decision. Our house now looks amazing, thanks to their meticulous craftsmanship. We wholeheartedly recommend National First Response to anyone in need of home construction or renovation – they are the epitome of what exceptional contractors should be. Thank you, Chris, Eric, and the entire team at National First Response, for giving us not just a rebuilt home but a fresh start filled with gratitude. read less
Steven C.
They were very responsive from the initial call to all work related to water damage (drywall, flooring, cabinet, painting). Project management and all workers were very professional and great with communication.
Public R.
After using National First Response on many occasions, I have found them to be timely and have excellent communication. My most recent interactions with Guy and Chris Owens only make me appreciate the care and service that you don't find with other c... read moreAfter using National First Response on many occasions, I have found them to be timely and have excellent communication. My most recent interactions with Guy and Chris Owens only make me appreciate the care and service that you don't find with other contractors. When you have a house flood (or other major home problem) the stress you experience cannot be described until you experience it first hand. National First Response was there to provide the solutions and service necessary to make a difficult situation conclude positively. Thank you! Karen read less
A1 t.
Highly recommend National First Response.Our experience with National First Response was truly exceptional.We worked with Michael and he took us through the process flawlessly.They did a great job replacing our roof, we were satisfied by the quality ... read moreHighly recommend National First Response.Our experience with National First Response was truly exceptional.We worked with Michael and he took us through the process flawlessly.They did a great job replacing our roof, we were satisfied by the quality and professionalism. thanks again National First Response . read less
Maria
We had such a great experience with this company. We love our new roof! Very professional throughout the whole process. Thank you National First Response! I would totally recommend to my friends and family!
Fran T.
Had to replace drywall, insulation and baseboards in addition to drying out and treating the area.
Ernest M.
I was extremely satisfied with prompt, professional service that I was immediately provided by National 1ST Response! The daily updates and scheduling go without saying how impressed I am with this company. The owner Chris Owens has continually offer... read moreI was extremely satisfied with prompt, professional service that I was immediately provided by National 1ST Response! The daily updates and scheduling go without saying how impressed I am with this company. The owner Chris Owens has continually offered his support throughout this process. My loyalty will remain with this company, for it’s professionalism!! read less
Susan W.
The whole experience with National First Response went so well. From the very beginning all the guys who worked to repair our home due to water damage--from the water mitigation team, to all the guys who worked on the rebuild, to the painter--were f... read moreThe whole experience with National First Response went so well. From the very beginning all the guys who worked to repair our home due to water damage--from the water mitigation team, to all the guys who worked on the rebuild, to the painter--were fantastic. I'm sorry I don't remember all their names but I would like thank the ones I can remember, Allan, Jeremy, Rick, Jeremy, and Dave. Were so grateful to PipeTech for recommending National First Response to us. I would highly recommend this company!!! read less
Valerie B.
Highly recommend National First Response. We had roof damage and Bianca guided us through all the steps. She was on-site when the work was being done too. The crew was fantastic. When all the work was done, you would have never known we’d just ha... read moreHighly recommend National First Response. We had roof damage and Bianca guided us through all the steps. She was on-site when the work was being done too. The crew was fantastic. When all the work was done, you would have never known we’d just had the entire roof replaced - there was not a spec of debris. From the initial call all the way through the final inspection, NFR was there. We could not be more pleased with the results. read less
Hollie S.
After having my a/c replaced by Precision Air, National First Response was the recommend company to re install my attic ladder.
Phone calls were friendly and informative (Brandy and Christina) time slots were reasonable and when the day came they... read moreAfter having my a/c replaced by Precision Air, National First Response was the recommend company to re install my attic ladder.
Phone calls were friendly and informative (Brandy and Christina) time slots were reasonable and when the day came they were on time!
Josh and Steve arrived and explained the process and time frame. These two men were friendly, confident and took pride in their work. Took about 30 min longer only because they wanted the job done right ... in the end it looks like a brand new ladder was installed fit and painted to perfection!
I'd definitely recommend NFR ... just wanted to say thanks to Josh and Steve for a great job!
I give the company a "10" read less
Phone calls were friendly and informative (Brandy and Christina) time slots were reasonable and when the day came they... read moreAfter having my a/c replaced by Precision Air, National First Response was the recommend company to re install my attic ladder.
Phone calls were friendly and informative (Brandy and Christina) time slots were reasonable and when the day came they were on time!
Josh and Steve arrived and explained the process and time frame. These two men were friendly, confident and took pride in their work. Took about 30 min longer only because they wanted the job done right ... in the end it looks like a brand new ladder was installed fit and painted to perfection!
I'd definitely recommend NFR ... just wanted to say thanks to Josh and Steve for a great job!
I give the company a "10" read less
Joshua G.
My experience up to this point has been great they kept their word on everything they commited to. They backed their work with an above industry standard waranty and came in after another contractor could not and would not do the work and they got my... read moreMy experience up to this point has been great they kept their word on everything they commited to. They backed their work with an above industry standard waranty and came in after another contractor could not and would not do the work and they got my house back in order. As long as they back the warranty they provided and back their work if ever needed I highly recomend future business with National First Respnce. read less
Jackie M.
Allen was great!! Prompt arrival, very professional, friendly and polite. Explained everything thoroughly. It was a small sheetrock repair but work was excellent and performed very efficiently. Genuinely cared that job was done right. Very happy... read moreAllen was great!! Prompt arrival, very professional, friendly and polite. Explained everything thoroughly. It was a small sheetrock repair but work was excellent and performed very efficiently. Genuinely cared that job was done right. Very happy with work that was done. read less
James B.
We have a repair shop that the roof was leaking Guy bond came out and took A look and said that the gutters were full of leaves and pine needles. Guy cleared out the debris afterwards we had no problems What a GREAT PERSON THX for all your help.
Viviana F.
Contacted National First Response after the latest storm due to our roof shingles being blown off, and they did a great job! My roof was done within a week and a half, plus they were able to work with the Insurance to get the whole thing replaced. Sa... read moreContacted National First Response after the latest storm due to our roof shingles being blown off, and they did a great job! My roof was done within a week and a half, plus they were able to work with the Insurance to get the whole thing replaced. Satisfied customer here! read less
Sharmen R.
These guys are wonderful. They are quick, responsive and nice. I refer them to my clients all the time and they never disappoint.
charles r.
Everybody at National first response has been awesome from beginning to end. They worked with my insurance company through the whole process to make sure I got what I needed to get my roof back in shape. Nicole in the office kept me informed through ... read moreEverybody at National first response has been awesome from beginning to end. They worked with my insurance company through the whole process to make sure I got what I needed to get my roof back in shape. Nicole in the office kept me informed through the whole process. The roofers were outstanding and did a fantastic job. That thanks to Greg for getting everything started.I would give more than 5 stars if I could. read less
Collin C.
NFR helped me every step of the way! I had bad storm damage on my roof and they worked with my insurance to get everything taken care of. It was a hassle free process for me and my family.
Jacquelyn G.
We were referred to National First Response when we had a major plumbing disaster in our home. From start to finish, this company was spot on with their service, professionalism, and care! Eric was always super responsive, and the workers could not... read moreWe were referred to National First Response when we had a major plumbing disaster in our home. From start to finish, this company was spot on with their service, professionalism, and care! Eric was always super responsive, and the workers could not have been better! It was a massive undertaking with a lot of moving parts, and they helped us each step of the way including assisting us with all the insurance claims. That help alone deserved them a 5 star rating! I would give them 100 stars if it let me!
I absolutely recommend using this company, and wouldn't hesitate for a moment to use them again in the future! read less
I absolutely recommend using this company, and wouldn't hesitate for a moment to use them again in the future! read less
Cathy S.
From C Sonive Guy & Ricardo are a blessing! Being an elderly disable woman, my bathroom needed remodel. Both of them were friendly, knowledgeable, & took a lot of pride in their work. I would recommend them. Thank you!
Renae C.
Josh was at our home this morning to repair something damaged by another company. He did an amazing job! He was friendly, polite and paid attention to detail.
Chris T.
The project manager, and all of the crew were excellent! No problems at all & would recommend them to anyone!
Kristine V.
The crew was extremely professional and did an excellent job. I would highly recommend this company. They get an ‘A+’ rating. Great team!!
Dale R.
They were fast and efficient. They grabbed the bull by the horns and got the job with pure precision and quality in two short months. The personnel all were very professional, they knew what to do and no problems. They handled our claim from start to... read moreThey were fast and efficient. They grabbed the bull by the horns and got the job with pure precision and quality in two short months. The personnel all were very professional, they knew what to do and no problems. They handled our claim from start to finish. They responded to my calls without fail. The previous companies never got the leak/leaks fixed after numerous 10 or more attempts. I had over ninety e-mails between them and myself and all they did was complain w/ excuses about the job and they lost money and never got the leaks fixed over 9 months. The insurance company recommended this General Contractor. I only have the upmost respect and trust for National First Response. I guarantee that you will be fully satisfied by calling upon this outstanding company. read less
Laura A.
Josh did an amazing job repairing the ceiling in my house after a rain storm. He was professional & friendly in the way he did the work. Thank you Josh & the team at National First Response. Monica Armstrong
Kim L.
Absolutely the best company I have worked with. They were very timely, meticulous and friendly. Every single thing was done perfectly. Eric was especially friendly and accommodating. I highly recommend them!
Russ L.
Every person I interacted with at National First Response was professional, responsive and competent. The project manager, Cory Schmitz guided me through the entire complicated process. That means a lot, especially when an insurance company is involv... read moreEvery person I interacted with at National First Response was professional, responsive and competent. The project manager, Cory Schmitz guided me through the entire complicated process. That means a lot, especially when an insurance company is involved. When there was a mistake, (We all make mistakes from time to time.) Cory made sure he fixed it with a minimum of inconvenience for me. The craftsmen, especially Jeremy, who put our kitchen back together, matched Cory's degree of quality work and customer service. I wholly recommend National First Response! read less
Jeanette E.
National First Response was called to our home for various issues and Guy responded immediately within an hour. He corrected the plumbing issues and completed the job in a timely manner. I would highly recommend National First Response and a special ... read moreNational First Response was called to our home for various issues and Guy responded immediately within an hour. He corrected the plumbing issues and completed the job in a timely manner. I would highly recommend National First Response and a special shout to Guy for his professionalism and kindness. He was also asked to play Santa for this year's Christmas and responded with an Absolute YES!! read less
Carlos C.
We hired National First Response for our new roof install, and glad we did. They have a good team of project managers, and install team. Diego and his crew are top notch.
Steven B.
I had a water leak coming into my bedroom floor from an unknown source. Two plumbers could not diagnose the source. National First was able to come up with a plan to find the leak. Under the window they opened up a section of the sheetrock of the wal... read moreI had a water leak coming into my bedroom floor from an unknown source. Two plumbers could not diagnose the source. National First was able to come up with a plan to find the leak. Under the window they opened up a section of the sheetrock of the wall beneath the window. Water was sprayed outside of the window and some leaks were verified coming in below the window. Apparently, a few weeks earlier I had a bad rain storm and the wind was forcing the rain to come in below the window. It was determined that the WINDOW SEAL had failed or that there was not one installed. The plan was to pull out the window, reseal the window, reinstall it, re-sheetrock the open space, repaint the room, re-stucco the outside wall around the window, and repaint the outside wall. The carpet and carpet pad were replaced. It took several weeks to coordinate different contractors to perform all the specialty work. I was very pleased with the craftmanship and detail the workers did on the whole project. The estimate for the repair was right on spot. I had a few extra expenses for work I requested to be done that was not in the original estimate. I would recommend National First for any job relating to home repair. read less
Michael S.
Whenever I enter my front entry door, I can't believe how good it looks. Rick Estrella, the painter, was able to transform the old, unpainted door, and cracked, weathered trim into a look better than new. He also meticulously caulked, masked, primed,... read moreWhenever I enter my front entry door, I can't believe how good it looks. Rick Estrella, the painter, was able to transform the old, unpainted door, and cracked, weathered trim into a look better than new. He also meticulously caulked, masked, primed, and painted the exterior siding, a new patio door, and interior areas with the same quality. He is a true professional. read less
Stacy T.
This team was very timely, efficient and they were great at keeping us informed
Lauren S.
Cory and Eddie were on the job at my condo back in December and I was so happy with their customer service. Their supervisor was also great. I recommend this company to anyone with any type of water damage like I had!
Taylor G.
Guy and Eric are our favorite customers. Very loyal and we love working with them!
Tracy C.
After an AC unit replacement, the trim on the attic needed to be replaced. Precision Air and Heating uses National First Response to complete the finishing work. Josh arrived on time, was very personable and did an outstanding job replacing the attic... read moreAfter an AC unit replacement, the trim on the attic needed to be replaced. Precision Air and Heating uses National First Response to complete the finishing work. Josh arrived on time, was very personable and did an outstanding job replacing the attic trim. Hopefully I'll never have a household emergency, but if I do, I will certainly contact National First Response. read less
Jeff G.
Very satisfied with their service. They responded quickly, communicated well and did an excellent repair.
Steve R.
The whole team was a pleasure to work with. Very flexible and helped me get my house sold on time. Absolutely would use them again if needed
Bill E.
I was pleased with James Lugo of the roofing division in getting or roof replaced in a timely manner. The crew who did the replacement were friendly and courteous and cleaned up after each day. Overall we are pleased with our results.
Bill Eaton
Bill Eaton
larry r.
National First Response did an amazing job on the mitigation and repair work within our home as a result of a drain leak that created significant damage. They were very professional, extremely punctional, and the quality of work was outstanding. W... read moreNational First Response did an amazing job on the mitigation and repair work within our home as a result of a drain leak that created significant damage. They were very professional, extremely punctional, and the quality of work was outstanding. Would highly recommend them for any type of mitigation and home repair work requiring quality service. Thank you !!1 read less
Robbie I.
Rick, Jeremy and David expertly restored and transformed our kitchen cabinets after our home was flooded. They carefully tented off the entire kitchen and garage to have a dust-free work zone . They took painstaking care to ensure a “perfect finish... read moreRick, Jeremy and David expertly restored and transformed our kitchen cabinets after our home was flooded. They carefully tented off the entire kitchen and garage to have a dust-free work zone . They took painstaking care to ensure a “perfect finish” in painting our kitchen cabinets (taping off everything, sanding, priming, and sanding again between each coat) - extremely tedious work! Their collective professionalism resulted in a beautiful kitchen that looks brand new. We are thrilled! Jon and Robbie Ierley read less
Mark B.
Great service. We had a slow water leak inside the kitchen wall that slowly created a big mess. National First Response showed up on time and did a great job getting it cleaned up and dried out. We highly recommend them.
Susan C.
Excellent work. The repair of our attic scuttle looks great.
Thomas H.
Had water damage and Jeremy and Joey put a new floor in. They were very professional and neat the floor looks great.
BadAssToys
Great work, friendly staff very timely.
Jennifer B.
I had a dog door installed by Guy bond and Donnie. Very professional, clean and were done quickly. Affordable prices and a great job done by Guy and Donnie. I would use them again and recommend them for services!!!
Jeff G.- GoogleVery satisfied with their service. They responded quickly, communicated well and did an excellent repair.
- Marlene M.- GoogleAlan, a professional and nice man, did an excellent job fixing a large hole in my living room ceiling. Drywall, texture, paint, all seamlessly match existing ceiling. Thanks!
- Jeanette E.- GoogleNational First Response was called to our home for various issues and Guy responded immediately within an hour. He corrected the plumbing issues and completed the job in a timely manner. I would highly recommend National First Response and a special shout to Guy for his professionalism and kindness. He was also asked to play Santa for this year's Christmas and responded with an Absolute YES!!
- Phil P.- GoogleChris and his crew were outstanding resources in helping to restore our son's home following a fire. While another company did the major clean-up and clearing out the charred materials, Chris and his crew performed the vast majority of the rebuild - and we wish we had given the entire project to them. We loved working with Chris and his crew, the communication was excellent, they came in on budget and they did a fantastic job. Thanks to all the staff of National First Response that worked on our project
- Sarah K.- GoogleWe had a drain pipe leak in out upstairs bathroom and extensive damage. We could not have asked for better service from Eric and Jeremy. They were fast and attentive and supportive during the whole process.
- Mark R.- Googleexcelled demo to start restoration project by two very efficient and nice young men
- Chris F.- GoogleRick and Jeremy were awesome. Took the time to explain everything and made sure I was completely satisfied before leaving.
- James S.- GoogleThe entire First Response team was both professional and educational in their repair of my water heater problem. My unit 'blew' and the team responded with quick service and repair of the damaged area...advising me of the process every step of the way......and they we always on time. They wore their masks, as expected, and did a complete and thorough job. Nicely done!!!
- Wayne W.- GoogleWe were very pleased with Eric's knowledge, follow-up on questions and diligence sourcing materials. Client satisfaction was a clear focus.
- CaSandra C.- GoogleWhat a great company to have worked with! After the storm, they were quick to come and help me out. Unlike other companies who were giving me a wait time of a week to just have someone inspect the roof. Michael was very helpful in answering my questions and making sure everything got done correctly. I would recommend to all my family in friends!
- Michele B.- GoogleWow - these guys are FANTASTIC! Excellent work ethic, super polite, CLEAN, professional, and the quality is superb!!!! Rick & Robert ROCKED repairing post storm damage -thanks for giving me my home back (even prettier than it started)!
- BadAssToys- GoogleGreat work, friendly staff very timely.
- Stacy T.- GoogleThis team was very timely, efficient and they were great at keeping us informed
Diane L.- GoogleI'm a recent 84 year old widow and out of my "Flooding Tragedy" came the wonderful staff of NFR. They took over to coordinate, and provide guidance and support throughout the whole restoration. They negottiated with insurance to provide the best possible outcome and EVERYONE treated me with concern and respect and took the time to explain every detail. From demolition to the final painting, nothing was overlooked. They extended themselves far beyound all my expectations. They made it possible for me to return to a beautifully restored home without any glitches or stress. My thanks to Vinnie, Mitigation Mgr.,... read moreI'm a recent 84 year old widow and out of my "Flooding Tragedy" came the wonderful staff of NFR. They took over to coordinate, and provide guidance and support throughout the whole restoration. They negottiated with insurance to provide the best possible outcome and EVERYONE treated me with concern and respect and took the time to explain every detail. From demolition to the final painting, nothing was overlooked. They extended themselves far beyound all my expectations. They made it possible for me to return to a beautifully restored home without any glitches or stress. My thanks to Vinnie, Mitigation Mgr., Cody, Estimator, Nick & Saia, Water Mitigation, Andrew & Omar, Amazing Reconstruction, John & Tristan, Fabuloous painters, and to Matt, Project Mgr, who made everything work without fail. Thanks to an amazing company that really cares about the customer an treats you like family!!!!! Forever Gratefull, Diane Loven read less- dan f.- GoogleFast response time, terrific job done, top notch work. Guy and Eric were great to work with. I've owned multiple homes and have done several projects including pavers, tile, patio doors, granite, backyard bbq and more. Highly recommend this company, the quality of work and workers is second to none.
- Kristine V.- GoogleThe crew was extremely professional and did an excellent job. I would highly recommend this company. They get an ‘A+’ rating. Great team!!
- Lucero C.- GoogleArmando with National First Response was great to work with, knowledgeable, and helped us through the whole claims process when doing our roof. Would definitely recommend.
- Jeremy J.- GoogleI had my first water flood damage situation last week and National First Response was my first call THANKFULLY. They handled the whole situation like professionals. I highly recommend NFR.
- Leslie C.
- YelpWonderful company that absolutely cares
Thank you I can't say enough
The detailed workmanship you can't even tell there was a disaster
Want to give special shout out to Brandy in the office thank you for constantly reaching out and letting me know all the details
Hope your bosses really know how important your part is !!!
- Renae C.- YelpJosh was at our home this morning to repair something damaged by another company. He did an amazing job! He was friendly, polite and paid attention to detail.
- Deb Y.- GoogleOmar came to my home to install new floors after a flood, he was very professional and patient with all my questions. In my older home nothing is straight, when something didn't fit as it should he figured it out a way to solve the issue without sacrificing the look of the home. Highly recommend Omar if you are given an option to pick your crew.
- Laura N.- YelpHaving a disaster in your home is never fun. Major water leak which got taken care of by Robins Plumbing (fantastic, very professional and did a fantastic job). Chris told us what we needed to do, who to contact. Here comes some great guys from National First Response. The guys are great, got to the demolitions right away. Very professional, polite. Answered every question with what was to happen next. Got the ball rolling and did a GREAT JOB! Highly recommend!
- Kirk T.- GoogleGuy has been coming in to this Home Depot for 8 years and is alway courteous and friendly he stands out cause he always stops and says hi. Actually all the First response team are good as well. Would give Guy More stars if it was available.
- Dick L.- GoogleEric and his staff were very responsive and professional. They did what they said they would and the job turned out beautifully. I would recommend them for any job they want to do.
- Jeremy T.- GoogleBRAVO to the management and staff of National First Response! After a fire in our garage in October which caused upwards of 40,000.00 in damage - thankfully, our Insurance Company sent National First Response to the rescue! These guy's are truly a Class Act - They were very thorough, and went over every step in the recovery process in detail. With all of the employees in and out of our home while we were displaced, and not one item "walked off" our property, we always got a good feeling with everyone we came in contact with everyone... read moreBRAVO to the management and staff of National First Response! After a fire in our garage in October which caused upwards of 40,000.00 in damage - thankfully, our Insurance Company sent National First Response to the rescue! These guy's are truly a Class Act - They were very thorough, and went over every step in the recovery process in detail. With all of the employees in and out of our home while we were displaced, and not one item "walked off" our property, we always got a good feeling with everyone we came in contact with everyone was stellar, but a special thanks to Chris, Guy, and Vinnie for going the extra mile! After all the repairs were complete including complete renovation of the garage, and 1 bedroom, and serious restoration to two more bedrooms, paint carpet drywall water heater and the list goes on and on ... we were back in our home in under two months. If your looking for an honest hard working restoration company, that will do the job the way you would yourself, look no further. read less
- Carla G.- YelpAfter a mishap in the attic, we had a big hole in our ceiling. We called National First Response and they were out within a day to fix it. Would like to commend the work of Joey. He did a great job and was very professional. The damaged area was replaced with new drywall and he texturized and painted; looks like nothing ever happened. Thank you to Joey and National First Response. Super fast response time and the work looks great.
- Stella H.- GoogleIf I could give these guys 10 stars I would.
- Bill E.- GoogleI was pleased with James Lugo of the roofing division in getting or roof replaced in a timely manner. The crew who did the replacement were friendly and courteous and cleaned up after each day. Overall we are pleased with our results.
Bill Eaton - Gator W.- GoogleJoey & Jeremy did a great job and trust full they now how to treat the customer. put down tarps cleaned up the area left nothing behind would recommend the two at our place as well as use the company. they call to confirm in advance and when on the way morning of, I like that gal doing the calling was great as well.
- Jackie M.- GoogleAllen was great!! Prompt arrival, very professional, friendly and polite. Explained everything thoroughly. It was a small sheetrock repair but work was excellent and performed very efficiently. Genuinely cared that job was done right. Very happy with work that was done.
- Bill M.- GoogleNFR replaced our roof shingles. From first contact to last bit of clean up, we were satisfied by the quality and professionalism. From James, head of the roofing division, to Diego, whose remarkable crew performed the tear-off and installation of the shingles. Being personally retired from the construction industry after 50 years, this company and crew were absolutely the best we have had the pleasure of dealing with and the finest craftsmanship of roofing and carpentry skill I have personally witnessed. Top notch, first class from beginning to end. Great job NFR! We love our new roof!! Thank you!
- larry r.- GoogleNational First Response did an amazing job on the mitigation and repair work within our home as a result of a drain leak that created significant damage. They were very professional, extremely punctional, and the quality of work was outstanding. Would highly recommend them for any type of mitigation and home repair work requiring quality service. Thank you !!1
- Martha C.- YelpNever been treated with more kindness and respect in time of crisis! Vincent Jon and Cory wonderful hard working team ! Brandi at office was understanding and honest and supportive for each issues .
- Liz B.- GoogleSuper professional and great attention to detail. Everything was explained clearly, I didn’t worry about any part of the process from start to finish.
- Gary M.- GoogleWe had an overhead HVAC system failure with a resulting water leak in the living room ceiling, causing a large hole in the ceiling and lighting fixture displacement. Required repairs included patching and repainting ceiling area and rehanging lighting fixture. . The technician, Steve, did a perfect restoration job. We also appreciated the fast response.
- Pam G.- Google1st Response layed tile on our patio & WOW - what a difference it made. Work done was professional looking & the installer was very polite & kept a neat work area. Highly recommend this company.
- Richard S.- GoogleSteve A. Was great to watch him work!! He took his time and did a Dynamite Job. He explained stuff to me so that when I try, I'll have some tips he showed me while doing drywall. Great guy very friendly!
- Sam J.- GoogleI done a lot of research before going with National first response. I received 7 quotes, and everyone was trying to charge me more money for my roof replacement. I’m happy how fast they completed the job and made sure they took care of all my damage wood trim before installing the shingles. They also removed the gutters for no extra charge. There communication level was exceptional, and they finished 1 day early. I would recommend them to anyone looking to have their roof replaced or repaired.
- Jose M.- GoogleVery fast company reliable and very professional. I will recommend to all my friends and family
- Will F.- YelpWhen it comes to the service industry it is obviously very hard to please every single customer. Especially if those customers are in crisis mode and their house is flooded and need to find a hotel where them and there animals can stay for however long it takes to get back to 100%... These guys do a phenomenal job with restoring your home back to 100% . Their crew was there there within 30 minutes of my call which is amazing response time and had everything moving with a really good game plan immediately. Thank you National First Response!
- Ernie H.- GoogleMy step son hired this company after they showed up at his house and offered to board it up after a fire. They are currently working on finishing it. It is a big job, and we have put our trust in National first response. Will post a pic when completed.
- Marge R.- GoogleWe had water damage from a drain pipe inside our outer kitchen wall. Our plumber called National First Response, they came within an hour to access our damage, and started the restoration process the next morning. From the workers who tore out our cabinets, those who handled the water issue, to the workers who finished the restoration, they were all very friendly and professional, and on time. Eric was always readily available when I called with questions, and patient. Also Alan and Rick. Thank you for a job well done!
- Mark B.- GoogleGreat service. We had a slow water leak inside the kitchen wall that slowly created a big mess. National First Response showed up on time and did a great job getting it cleaned up and dried out. We highly recommend them.
- Thomas H.- GoogleHad water damage and Jeremy and Joey put a new floor in. They were very professional and neat the floor looks great.
- Susan C.- GoogleExcellent work. The repair of our attic scuttle looks great.
- Seana S.- YelpThese guys are so awesome! Friendly, to the point, straightforward, straight shooters, won't screw you around, do what they say they do and do it well. They're currently fixing a flood for me due to a plumbing company's incompetent/lazy workers not being able to correctly diagnose a simple leak. My drywall, floor and carpet was sitting in water for 7 days and they came in with their mold guns and are now vibrating the water molecules out of my walls with huge fans and retesting with their mold guns. Apparently it's possible to dry your walls quickly with all this... read moreThese guys are so awesome! Friendly, to the point, straightforward, straight shooters, won't screw you around, do what they say they do and do it well. They're currently fixing a flood for me due to a plumbing company's incompetent/lazy workers not being able to correctly diagnose a simple leak. My drywall, floor and carpet was sitting in water for 7 days and they came in with their mold guns and are now vibrating the water molecules out of my walls with huge fans and retesting with their mold guns. Apparently it's possible to dry your walls quickly with all this equipment without going through a severe mold issue! Saved me ALOT of headache! THANK YOU GUYS!!! GREAT JOB!!! I don't remember all their names, but I've met 4 of them now and each and every one has been a pleasure, very professional, skilled, great customer service, attitude and thorough. read less
- Tracy C.- YelpAfter an AC unit replacement, the trim on the attic needed to be replaced. Precision Air and Heating uses National First Response to complete the finishing work. Josh arrived on time, was very personable and did an outstanding job replacing the attic trim. Hopefully I'll never have a household emergency, but if I do, I will certainly contact National First Response.
- Dora L.- GoogleNFR replaced my roof during a heat wave. The roofers were professional and worked diligently through the entire process. All my questions were addressed before, during and after. I would highly recommend NFR.
- Steve A.- GoogleGreat workers, honest company, fantastic management! Highly recommend!
- Shawn S.- GoogleFast fair and professional
- Julie B.- GoogleNational First Response made a difficult situation much better. They quickly responded to a leak from the 2nd floor bathroom into my daughter's 1st floor bedroom. They work in a very professional manner, leaving no trace behind. Thank you so much!
- Royal K.- GoogleExcellent service.
- Anthony H.- GoogleWe worked with Mike and he took us through the process flawlessly! The crew showed up on time and did a high quality job. Our roof looks great. Thanks to NFR!
- Manuel E.- GoogleMike (my consultant with NFR) was this best. From our first meeting and all through the process. If your want to speak to a representative from NFR that has confidence, friendly and knowledge, Mike is your man. This company has the best workers, they do prompt work, clean up nice.I would gladly recommend them to my friends and family!!
- Nadaa T.- GoogleDefinitely five stars from me. These guys and gals were very professional and did a great job on the repair work. You can’t tell there was ever any damage! And they responsive and polite. I would use them again and recommend them to others.
- Jeannie S.- GoogleVery nice professional people.
- Patrick H.- GoogleExtremely responsive...answered all questions in a timely manner...the estimator I had, Cody, was fantastic to work with and even after his estimate he stayed in communication throughout the entire process...If I ever have any issues arise or someone asks for my recommendation I will tell them to call National First Response
- Ace G.- GoogleExcellent to work with. Amazing Communication. Always updated us with all that was going on. Michael took amazing care of us / everything. He made it so easy & Absolutely no stress! The whole team was great. Job was done clean & friendly. Our roofing looks awesome.
- Kerry H.- GoogleJoey and Jeremy were amazing today!!! Thank you so much for hanging our door and moving the doorbell. They were very polite, fast, and efficient. I will recommend National First Response to all my family and friends.
- charles r.- GoogleEverybody at National first response has been awesome from beginning to end. They worked with my insurance company through the whole process to make sure I got what I needed to get my roof back in shape. Nicole in the office kept me informed through the whole process. The roofers were outstanding and did a fantastic job. That thanks to Greg for getting everything started.I would give more than 5 stars if I could.
- Dance F.- GoogleChris and his crew at National First Response are top notch. Our family lost our home in January due to a fire, and Chris was there from day one to help us restore it to an even more beautiful place to live. He and his men are detailed, honest, and very easy to work with, which made it much easier for me during such a challenging time. I can't say enough about Chris and his immaculate work ethic-it made all the difference in my experience. Thank you National First Response-you are THE BEST!
- Steve R.- GoogleThe whole team was a pleasure to work with. Very flexible and helped me get my house sold on time. Absolutely would use them again if needed
- Collin C.- GoogleNFR helped me every step of the way! I had bad storm damage on my roof and they worked with my insurance to get everything taken care of. It was a hassle free process for me and my family.
- Ed M.- GoogleExcellent fast no hassle service will recommend to all friends and family.
- Lisa N.- GoogleHighly recommend! Amazing customer service, very thorough in their work, and their professionalism is second to none. They helped make a stressful situation for our family SO much easier with their knowledge and expertise!
- Kelly L.- GoogleFiled a storm damage claim for my roof on 9/6, had a new roof done on 9/19. Great Company, quick and responsive. Made the whole process stress free. HIGHLY recommend!
- Public R.- GoogleAfter using National First Response on many occasions, I have found them to be timely and have excellent communication. My most recent interactions with Guy and Chris Owens only make me appreciate the care and service that you don't find with other contractors. When you have a house flood (or other major home problem) the stress you experience cannot be described until you experience it first hand. National First Response was there to provide the solutions and service necessary to make a difficult situation conclude positively. Thank you! Karen
- Joan S.- GoogleWhat a breath of fresh air Vinnie was. He was honest and kind and saved us a lot of money. It is so wonderful to find an honest, truly helpful company. Thank you, Vinnie.
- Kim L.- YelpAbsolutely the best company I have worked with. They were very timely, meticulous and friendly. Every single thing was done perfectly. Eric was especially friendly and accommodating. I highly recommend them!
- Susan W.- GoogleThe whole experience with National First Response went so well. From the very beginning all the guys who worked to repair our home due to water damage--from the water mitigation team, to all the guys who worked on the rebuild, to the painter--were fantastic. I'm sorry I don't remember all their names but I would like thank the ones I can remember, Allan, Jeremy, Rick, Jeremy, and Dave. Were so grateful to PipeTech for recommending National First Response to us. I would highly recommend this company!!!
- Earl G.- YelpThese guys are as good as it gets when it comes to providing full service one stop shopping for all your damage mitigation and restoration needs.
I would like to give a shout out to all Who were involved in the restoration of my bathroom due to a plumbing leak. My restoration required mitigation for water damage under bathroom vanity and flooring.
Vinnie was awesome in getting things started and insuring that all necessary precautions were taken to preventing any mold , Vinnie also was very helpful with expediting the seal up of my bathroom walls in order to keep... read moreThese guys are as good as it gets when it comes to providing full service one stop shopping for all your damage mitigation and restoration needs.
I would like to give a shout out to all Who were involved in the restoration of my bathroom due to a plumbing leak. My restoration required mitigation for water damage under bathroom vanity and flooring.
Vinnie was awesome in getting things started and insuring that all necessary precautions were taken to preventing any mold , Vinnie also was very helpful with expediting the seal up of my bathroom walls in order to keep the outside elements outside.
Ahmad and Alan were also outstanding in the demo work they performed. These guys really brought awesome customer service and attitude to the job which was very reassuring to me the customer. They were clean and thorough in their process of removing damaged sheet rock and insulation.
The gentlemen responsible for sealing up my , who's names I forgot, were also outstanding and very empathetic to my concerns with getting my bathroom wall sealed so as to keep all the elements outside during peak heat of the summer. They too were very thourouh in the the sheet rock restoration work they performed.
All in all I highly recommend these guys because they also do a great job dealing directly with my insurance (State Farm) as well. According to State Farm they do come highly recommended because the insurance company rarely deals with oversights with National first response. read less - PAMELA S.- GoogleI work for a business that uses National First Response frequently. They are the MOST professional individuals that I have ever done business with. From the office staff that is responsive and understanding to the technicians that complete the restoration work, it is a completely positive experience. I would recommend this company to any of my family, friends or business acquaintences, they get a BIG thumbs up from me!!
- Monica S.- GoogleFirst Response came out when a water heater pipe failed in the wall between the bathroom and bedroom of my brother's condo. They did a great job of helping me with the insurance coverage and repairs. They had to take out the wall right down to the studs. They put everything back even better than it was in the first place. I went on to make other repairs to the condo using them beyond the water damage and they met my expectations 100%. Their pricing is reasonable and it saved me a lot of... read moreFirst Response came out when a water heater pipe failed in the wall between the bathroom and bedroom of my brother's condo. They did a great job of helping me with the insurance coverage and repairs. They had to take out the wall right down to the studs. They put everything back even better than it was in the first place. I went on to make other repairs to the condo using them beyond the water damage and they met my expectations 100%. Their pricing is reasonable and it saved me a lot of time and trouble not having to find a painter, carpet installer and electrician. Thank you Brandi, Christina and Cory! read less
- Valerie B.- GoogleHighly recommend National First Response. We had roof damage and Bianca guided us through all the steps. She was on-site when the work was being done too. The crew was fantastic. When all the work was done, you would have never known we’d just had the entire roof replaced - there was not a spec of debris. From the initial call all the way through the final inspection, NFR was there. We could not be more pleased with the results.
- Hollie S.- YelpAfter having my a/c replaced by Precision Air, National First Response was the recommend company to re install my attic ladder.
Phone calls were friendly and informative (Brandy and Christina) time slots were reasonable and when the day came they were on time!
Josh and Steve arrived and explained the process and time frame. These two men were friendly, confident and took pride in their work. Took about 30 min longer only because they wanted the job done right ... in the end it looks like a brand new ladder was installed fit and painted to perfection!
I'd definitely recommend... read moreAfter having my a/c replaced by Precision Air, National First Response was the recommend company to re install my attic ladder.
Phone calls were friendly and informative (Brandy and Christina) time slots were reasonable and when the day came they were on time!
Josh and Steve arrived and explained the process and time frame. These two men were friendly, confident and took pride in their work. Took about 30 min longer only because they wanted the job done right ... in the end it looks like a brand new ladder was installed fit and painted to perfection!
I'd definitely recommend NFR ... just wanted to say thanks to Josh and Steve for a great job!
I give the company a "10" read less - leslie p.- GoogleSteve came out to put a new back door on. He had previously fixed my vertical blinds. Both times he was extremely professional and friendly, and did a terrific job. He did the job very nicely and cleaned up after himself. Just like everyone else at NFR, he was a pleasure to work with, and I would not hesitate to recommend him to anyone.
- Rebecca B.- GoogleWe had NFR do a bathroom remodel for us. Their team was professional, courteous and did top notch work. They used a couple of subs (tile, custom vanity, shower glass) and they were also professional and courteous, and timely. The project included demo-ing a shower to enlarge it, installing new tile and glass walls. They also installed a new vanity and linen closet, tiled the floors, and installed a barn door. NFR was very patient with our process, and allowed us to add tiling the master bedroom and closet to match. We even had... read moreWe had NFR do a bathroom remodel for us. Their team was professional, courteous and did top notch work. They used a couple of subs (tile, custom vanity, shower glass) and they were also professional and courteous, and timely. The project included demo-ing a shower to enlarge it, installing new tile and glass walls. They also installed a new vanity and linen closet, tiled the floors, and installed a barn door. NFR was very patient with our process, and allowed us to add tiling the master bedroom and closet to match. We even had a kitchen pantry add-on to the scope. Eric Walters, our construction supervisor, was communicative and creative with problem solving. Here's a pic mid-stream, although its hard to do the work justice with a picture. read less
- Laura R.- GoogleNational First Response is a fantastic company. Eric gave suggestions and was always quick to respond. The workers were efficient, skilled and friendly. The office managers were sweet and highly knowledgeable as well as efficient. I could not have had a better experience. I highly recommend them.
- John P.- GoogleHighly recommend National First Response! Post a sewage and water backup they came in and repaired our bathroom and did a great job. Everything looks new and we’re very happy. They were on time, professional and made sure it was perfect
- Bonnie C.- GoogleThey came out within the first five hours. Set up their equipment and immediately began helping me with my issues... Greg was wonderful.. I cannot recommend him too highly.
The entire company was at my service the entire ordeal... thanks to Vinnie also. - Carlos C.- GoogleWe hired National First Response for our new roof install, and glad we did. They have a good team of project managers, and install team. Diego and his crew are top notch.
- AuctionAZ.com, L.- GoogleWe renovated our entire upstairs, and National First Response did an AMAZING job. Extremely knowledgeable, professional, helpful, and friendly. You could also tell that each worker took pride in his/her craft. I also appreciated the clear communication when it came to budget and cost. No surprises because everything was outlined and listed beforehand. Keep up the great work!
- Ian B.- YelpSo lets preface this review by the fact that Insurance is the biggest hurdle and annoyance in this process. NFR (Eric) stood by us every day as we waited to see what insurance was going to cover. He contacted the adjuster and worked to get items missed in the original adjustment covered. Unfortunately insurance slowed the process down and what should have been a demo and repair in a week took almost 2 months, uggghhhh. NFR performed a professional demo and repair at a reasonable rate and in a timely manner. Thank you.
- Christina O.- GoogleJosh did a fantastic job on our floor repair. We have used National First Response before and they never fail to impress. Great staff! Great company!
- Aaron D.- GoogleI use National First Response as a subcontractor to our business and they are always responsive and the quality and workmanship is always first rate. I would highly recommend them
- Heather O.- GoogleNFR staff and employees are very friendly and professional. They provided a quality repair done in a timely manner. I will refer them to everyone I know!
- Sergio A.- GoogleGreat group of guy's very clean building.
- Pilar H.- GoogleGuy and Ricardo were amazing at remodeling my moms bathroom in her condo. They made it handicap accessible so now my mom feels safe and comfortable. It was such a blessing to have National First Response come to the rescue today!!
- Chuck H.- GoogleSteve did a great job. He was detailed in the repair and left our bedroom completely clean. Thanks Steve!!
- Gabriella E.- GoogleThey were extremely responsive and professional. They made the repair and did a wonderful job!
- connie o.- GoogleChris is a marvel to work with. He was able to help us get a new roof in a very short time. I’m forever grateful and it looks so nice. Great clean up too!
- Donna C.- GoogleOur church had wind and water damage that leaked into the building... a new roof was much needed... it was an old roof. We had water damage in the kitchen pantry as well on the ceiling in the Sanctuary. Colton, of National First Response was AMAZING as was the company. He was always on time, great communication and always responded quickly with any questions or concerns we might have had. We were recommended of this company by someone who had a new roof put on their house and they were very happy with the work and... read moreOur church had wind and water damage that leaked into the building... a new roof was much needed... it was an old roof. We had water damage in the kitchen pantry as well on the ceiling in the Sanctuary. Colton, of National First Response was AMAZING as was the company. He was always on time, great communication and always responded quickly with any questions or concerns we might have had. We were recommended of this company by someone who had a new roof put on their house and they were very happy with the work and working with Colton. I highly recommend this company and Colton as they worked very hard not only to work with the insurance company but doing an AMAZING job. Thank you Colton and National First Response. We will definitely use you again if the opportunity arises and will continue to recommend your services. Thank you so much, Donna Community of Christ Church read less
- David B.- GoogleLove working with Guy, Eric, and Chris this company is top notch. Definitely reccomend them for any job.
- Scarlett C.- GoogleVery thurough, very helpful, knowledgeable, nice workers, very happy with repair work. Can’t remember the workers names but they were very nice, helpful men.
- jeff l.- GoogleGreat experience! What a great company to work with!
- Dale R.- GoogleThey were fast and efficient. They grabbed the bull by the horns and got the job with pure precision and quality in two short months. The personnel all were very professional, they knew what to do and no problems. They handled our claim from start to finish. They responded to my calls without fail. The previous companies never got the leak/leaks fixed after numerous 10 or more attempts. I had over ninety e-mails between them and myself and all they did was complain w/ excuses about the job and they lost money and never got the leaks fixed over 9... read moreThey were fast and efficient. They grabbed the bull by the horns and got the job with pure precision and quality in two short months. The personnel all were very professional, they knew what to do and no problems. They handled our claim from start to finish. They responded to my calls without fail. The previous companies never got the leak/leaks fixed after numerous 10 or more attempts. I had over ninety e-mails between them and myself and all they did was complain w/ excuses about the job and they lost money and never got the leaks fixed over 9 months. The insurance company recommended this General Contractor. I only have the upmost respect and trust for National First Response. I guarantee that you will be fully satisfied by calling upon this outstanding company. read less
- Stephanie R.- YelpI can't say enough great things about this company. No one wants to have a disaster in their homes or business. It is one of the most stressful and crazy times a person can have in their lives. This company actually cares. From the time they answer the phone you know you're in great hands and someone is starting to put life back together again.
I have been a plumbing contractor for more than 20 years and I have seen a lot of floods and a lot of restoration companies in my day. The majority of... read moreI can't say enough great things about this company. No one wants to have a disaster in their homes or business. It is one of the most stressful and crazy times a person can have in their lives. This company actually cares. From the time they answer the phone you know you're in great hands and someone is starting to put life back together again.
I have been a plumbing contractor for more than 20 years and I have seen a lot of floods and a lot of restoration companies in my day. The majority of them are out for a quick buck and fake damage just so they can bull their insurance.
Not this company! They are the absolute opposite. I have seen them choose to do the right thing over and over and over again as they educate their clients on options and actually try to save them money. This company is more concerned about the welfare of their client than they are their pocket book and that is why they are the company I refer with confidence. I know that my client will get their house back as quickly as humanly possible and I have put them in the hands of someone I would unequivocally use in my own home. read less - Donna S.- Googleroof replacement, excellent work professional..
- Steven B.- GoogleI had a water leak coming into my bedroom floor from an unknown source. Two plumbers could not diagnose the source. National First was able to come up with a plan to find the leak. Under the window they opened up a section of the sheetrock of the wall beneath the window. Water was sprayed outside of the window and some leaks were verified coming in below the window. Apparently, a few weeks earlier I had a bad rain storm and the wind was forcing the rain to come in below the window. It was determined that the WINDOW SEAL... read moreI had a water leak coming into my bedroom floor from an unknown source. Two plumbers could not diagnose the source. National First was able to come up with a plan to find the leak. Under the window they opened up a section of the sheetrock of the wall beneath the window. Water was sprayed outside of the window and some leaks were verified coming in below the window. Apparently, a few weeks earlier I had a bad rain storm and the wind was forcing the rain to come in below the window. It was determined that the WINDOW SEAL had failed or that there was not one installed. The plan was to pull out the window, reseal the window, reinstall it, re-sheetrock the open space, repaint the room, re-stucco the outside wall around the window, and repaint the outside wall. The carpet and carpet pad were replaced. It took several weeks to coordinate different contractors to perform all the specialty work. I was very pleased with the craftmanship and detail the workers did on the whole project. The estimate for the repair was right on spot. I had a few extra expenses for work I requested to be done that was not in the original estimate. I would recommend National First for any job relating to home repair. read less
- Nick C.- GoogleAll of the people working in the roofing department were really a pleasure to work with. They really care about their customers and provide phenomenal service!
- Gary J.- GoogleRick did a great job and was very professional.
- Taylor G.
