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National First ResponsE
YOUR Phoenix Restoration Pros
We Are Phoenix's First Choice
For Water, Fire & Storm Damage
On Residential & Commercial Property
480-566-9440
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Water, Fire, Smoke & Mold Damage Restoration IN Phoenix, Arizona
You never know when disaster will strike. That's why you need a trusted team ready to take immediate action when disaster strikes. National First Response has a trusted team of certified restoration technicians who is on alert 24/7 to respond to any disaster situation starting from a minor pipe leak to a flood or a dangerous fire. We are your #1 choice in Arizona for all restoration processes. In fact, we will send an experienced restoration professional to your site within one hour to help begin the mitigation process.
Our team is highly qualified and trained to identify immediate threats to you, your loved ones, and your precious belongings. We understand the possible long-term health issues and damage to those sentimental and priceless items in your possession due to a disaster situation. We pride ourselves on providing the highest quality disaster restoration services in Arizona. Our team will always deliver outstanding customer service in the times you need it the most. In fact, having a team that you can count on in a stressful situation will make a world of difference in helping you mitigate disaster.
National First Response provides the following services to all its customers in Arizona and the suburbs:
- Water Damage Restoration
- Mold and mildew damage restoration
- Fire and smoke damage restoration
- Emergency restoration services
- Weather damage restoration
- Pre-loss planning
- Vandalism restoration
- Building contracting services
WHY CHOOSE NFR?
Have damage but it's not an emergency?
We can help.
24/7 statewide services
Onsite valleywide within an hour. Outlying areas within 24 hours.
Let us handle the paperwork and insurance claim. Our restoration experts will restore your home or business and your peace of mind.
Apache Junction, Avondale, Buckeye, Carefree, Cave Creek, Chandler, Chandler Heights, Flagstaff, Fountain Hills, Gilbert, Glendale, Maricopa, Mesa, Payson, Phoenix, Peoria, Prescott, Queen Creek, Scottsdale, Sun City, Tempe, Tucson
We service all cities statewide. Contact us for more details.
Let us handle the INSURANCE CLAIM and work to restore your property and peace of mind.
We understand your stress and concern. You may be worried about how your property will be restored and how to deal with the insurance provider. We will restore your home, business, and peace of mind.
Our experts will coordinate with your insurance provider to draft a detailed restoration plan to quickly return your property to its pre-loss condition. Call National First Response at 480-566-9440 right now for all your water, fire, and smoke damage restoration needs in Phoenix.
Highly Trained and Certified in an Array of Restoration Services
What Our Customers Have to Say
Bottom Line: The work was professional and it was completed quickly, the roofers showed up on time, worked hard and well together, cleaned up after themselves; everybody was efficient and polite. Best of all, the contract I signed specified that NFR Roofing Division would do the work needed to replace my roof for the amount my insurance company authorized, and that my only cost would be my insurance deductible. They were true to their word. I couldn’t be happier with my experience with Brandon Clayton at National First Response Roofing, and I love my roofing replacement!
I am a PA and am acutely aware of the dangers of mold. I was instantly terrified. Robins recommended National First Response because of the care they give their customers, and I couldn't agree more.
I called NFR immediately and spoke with Christina. She is a new team member, but you would never know it. Knowledgeable, accommodating, kind. The company was slammed due to recent heavy rains. Initially, she told me they were booked out a few days. I was very distraught about my family's safety. She reached out to Vinnie, and I had someone from mitigation at my house in hours.
Demo started the next day. As you may know, working with home owner's insurance can be a long road. I have called the main office and spoken directly to Christina and Brandi and managers like Vinnie and Eric on MANY occasions. They are beyond friendly and always willing to answer my many questions. They go above and beyond.
Donny and his team are currently rebuilding by island. They, too, are wonderful. All skilled, good communicators, and working with a smile. I can't tell you how nice it is to work with people that don't make you feel like a burden.
Whether you are in a crisis situation or you are renovating a home, call National First Response!
I absolutely recommend using this company, and wouldn't hesitate for a moment to use them again in the future!
I would like to give a shout out to all Who were involved in the restoration of my bathroom due to a plumbing leak. My restoration required mitigation for water damage under bathroom vanity and flooring.
Vinnie was awesome in getting things started and insuring that all necessary precautions were taken to preventing any mold , Vinnie also was very helpful with expediting the seal up of my bathroom walls in order to keep the outside elements outside.
Ahmad and Alan were also outstanding in the demo work they performed. These guys really brought awesome customer service and attitude to the job which was very reassuring to me the customer. They were clean and thorough in their process of removing damaged sheet rock and insulation.
The gentlemen responsible for sealing up my , who's names I forgot, were also outstanding and very empathetic to my concerns with getting my bathroom wall sealed so as to keep all the elements outside during peak heat of the summer. They too were very thourouh in the the sheet rock restoration work they performed.
All in all I highly recommend these guys because they also do a great job dealing directly with my insurance (State Farm) as well. According to State Farm they do come highly recommended because the insurance company rarely deals with oversights with National first response.
I have been a plumbing contractor for more than 20 years and I have seen a lot of floods and a lot of restoration companies in my day. The majority of them are out for a quick buck and fake damage just so they can bull their insurance.
Not this company! They are the absolute opposite. I have seen them choose to do the right thing over and over and over again as they educate their clients on options and actually try to save them money. This company is more concerned about the welfare of their client than they are their pocket book and that is why they are the company I refer with confidence. I know that my client will get their house back as quickly as humanly possible and I have put them in the hands of someone I would unequivocally use in my own home.
Thank you I can't say enough
The detailed workmanship you can't even tell there was a disaster
Want to give special shout out to Brandy in the office thank you for constantly reaching out and letting me know all the details
Hope your bosses really know how important your part is !!!
Phone calls were friendly and informative (Brandy and Christina) time slots were reasonable and when the day came they were on time!
Josh and Steve arrived and explained the process and time frame. These two men were friendly, confident and took pride in their work. Took about 30 min longer only because they wanted the job done right ... in the end it looks like a brand new ladder was installed fit and painted to perfection!
I'd definitely recommend NFR ... just wanted to say thanks to Josh and Steve for a great job!
I give the company a "10"
- Linda S.I am very impressed with the work that was done to return my home to its previous condition. The people involved were professional and enjoyable to work with. I was especially pleased with Jeremy and Joey who seemed to go above and beyond their job. They were always pleasant and informative. If I ever need help in the future, ( I hope not for repairs like this) I will be very quick to contact them.read moreread less
- Dance F.Chris and his crew at National First Response are top notch. Our family lost our home in January due to a fire, and Chris was there from day one to help us restore it to an even more beautiful place to live. He and his men are detailed, honest, and very easy to work with, which made it much easier for me during such a challenging time. I can't say enough about Chris and his immaculate work ethic-it made all the difference in my experience. Thank you National First Response-you are THE BEST!read moreread less
- Michael S.Whenever I enter my front entry door, I can't believe how good it looks. Rick Estrella, the painter, was able to transform the old, unpainted door, and cracked, weathered trim into a look better than new. He also meticulously caulked, masked, primed, and painted the exterior siding, a new patio door, and interior areas with the same quality. He is a true professional.read moreread less
- Dale R.They were fast and efficient. They grabbed the bull by the horns and got the job with pure precision and quality in two short months. The personnel all were very professional, they knew what to do and no problems. They handled our claim from start to finish. They responded to my calls without fail. The previous companies never got the leak/leaks fixed after numerous 10 or more attempts. I had over ninety e-mails between them and myself and all they did was complain w/ excuses about the job and they lost money and never got the leaks fixed over 9 months. The insurance company recommended this General Contractor. I only have the upmost respect and trust for National First Response. I guarantee that you will be fully satisfied by calling upon this outstanding company.read moreread less
- Randy H.Christina, Eric, and their entire team were beyond Fabulous. My daughter had just experienced a life altering event and then a week later a pipe leak happened in her house. My daughter was still dealing with the life altering event and was not in the frame of mind to deal with a pipe leak, repair scheduling, insurance, etc., so I stepped in to work on getting her house back together. The team at National First Response treated us as family, and really worked hard to take the stress off my daughter and I. They were definitely a breathe of fresh air, and followed through on everything, and on time! We absolutely recommend them and would not hesitate to use them in the future, if needed. A ‘huge’ THANK YOU & HUG to them & their team!read moreread less
- dan f.Fast response time, terrific job done, top notch work. Guy and Eric were great to work with. I've owned multiple homes and have done several projects including pavers, tile, patio doors, granite, backyard bbq and more. Highly recommend this company, the quality of work and workers is second to none.read moreread less
- Loren O.National First Response made my first-ever roof replacement process very easy for me as a new homeowner. They were very patient and worked with me according to my schedule. Nicole is very sweet and helpful. Will definitely be using them in the future and will recommend them to friends and family.read moreread less
- Manuel E.Mike (my consultant with NFR) was this best. From our first meeting and all through the process. If your want to speak to a representative from NFR that has confidence, friendly and knowledge, Mike is your man. This company has the best workers, they do prompt work, clean up nice.I would gladly recommend them to my friends and family!!read moreread less
- Tracy C.After an AC unit replacement, the trim on the attic needed to be replaced. Precision Air and Heating uses National First Response to complete the finishing work. Josh arrived on time, was very personable and did an outstanding job replacing the attic trim. Hopefully I'll never have a household emergency, but if I do, I will certainly contact National First Response.read moreread less
- Tracy T.NFR did an amazing job! They had the job done within a day and they were very cautious with the yard clean up and mindful of protecting our plants and property. They also helped with the insurance process as well which was extremely helpful. The new roof looks great! A huge thank you to NFR for such a great job!read moreread less
- Monica S.First Response came out when a water heater pipe failed in the wall between the bathroom and bedroom of my brother's condo. They did a great job of helping me with the insurance coverage and repairs. They had to take out the wall right down to the studs. They put everything back even better than it was in the first place. I went on to make other repairs to the condo using them beyond the water damage and they met my expectations 100%. Their pricing is reasonable and it saved me a lot of time and trouble not having to find a painter, carpet installer and electrician. Thank you Brandi, Christina and Cory!read moreread less
- Celina A.Amazing job. Highly recommend. I worked with Kyle for my roof. At first I wasn’t to sure, i hate calling insurance, Kyle assured me he would deal with everything. He kept me in the loop the entire time. So I was aware of everything that was going on without the stress. The roof looks amazing and was done super quick once it was approved. If you’re thinking about it, you should do it. Kyle was very professional and that’s important to me because I’m female so I’m always worried I don’t know enough and can be taken advantage off.read moreread less
- Patrick H.Extremely responsive...answered all questions in a timely manner...the estimator I had, Cody, was fantastic to work with and even after his estimate he stayed in communication throughout the entire process...If I ever have any issues arise or someone asks for my recommendation I will tell them to call National First Responseread moreread less
- Tracy W.**Review for National First Response Roofing** I recently had the pleasure of working with National First Response Roofing for a roofing project, and I couldn't be more satisfied with the results. From start to finish, the experience was fantastic! Grace was very through with her communication, keeping us on track and relaying information about the projects, our loan and completion. This really made us feel comfortable. The crew was incredibly consistent, completing the entire roofing project in just three days. Their efficiency did not compromise the quality of the work; in fact, it was remarkable. I was particularly impressed with Mikey, who sold the project. He was thorough in his approach, addressing all my questions and concerns with patience and expertise. His professionalism made it easy for me to trust him, which was a significant factor in our decision to choose National First Response Roofing. Overall, I highly recommend National First Response Roofing for anyone in need of roofing services. Their commitment to quality, punctuality, and customer satisfaction is truly commendable. Thank you, National, for an amazing experience!read moreread less
- Janet R.They were great to work with! They came out did the assessment, dealt with the insurance company and made everything as simple as possible to get the roof replaced! we were so nervous because the rain was coming the next day, but they reassured us that it would get done and it was what is done in record time! Would recommend them to anyone who needs a new roof! Thank you so much for the great job that you all did!read moreread less
- Chris L.We had our roof replaced by National First Response and it turned out fantastic! Even better than the work was the process itself. National First Response was incredible easy to work with every step of the way. A big thank you to Nicole for helping us coordinate all the details and working with our insurance and contractors, she made getting our new roof a breeze! 5 stars and then some 🙂read moreread less
- Jeanette E.National First Response was called to our home for various issues and Guy responded immediately within an hour. He corrected the plumbing issues and completed the job in a timely manner. I would highly recommend National First Response and a special shout to Guy for his professionalism and kindness. He was also asked to play Santa for this year's Christmas and responded with an Absolute YES!!read moreread less
- Trish H.After my entire home flooded, National First Response made a difficult situation a pleasant experience. From my Project Manager Cory to the trade workers, (Jeremy, Casey, Steve and the others I didn't get to meet in person) all were professional, did great work, were patient with my requests/questions and even cleaned up after themselves! They kept on schedule and offered excellent recommendations for other services I needed (furniture restoration and even camping tips!). I highly recommend them and would use them again!read moreread less
- Russ L.Every person I interacted with at National First Response was professional, responsive and competent. The project manager, Cory Schmitz guided me through the entire complicated process. That means a lot, especially when an insurance company is involved. When there was a mistake, (We all make mistakes from time to time.) Cory made sure he fixed it with a minimum of inconvenience for me. The craftsmen, especially Jeremy, who put our kitchen back together, matched Cory's degree of quality work and customer service. I wholly recommend National First Response!read moreread less
- Marge R.We had water damage from a drain pipe inside our outer kitchen wall. Our plumber called National First Response, they came within an hour to access our damage, and started the restoration process the next morning. From the workers who tore out our cabinets, those who handled the water issue, to the workers who finished the restoration, they were all very friendly and professional, and on time. Eric was always readily available when I called with questions, and patient. Also Alan and Rick. Thank you for a job well done!read moreread less
- Steven B.I had a water leak coming into my bedroom floor from an unknown source. Two plumbers could not diagnose the source. National First was able to come up with a plan to find the leak. Under the window they opened up a section of the sheetrock of the wall beneath the window. Water was sprayed outside of the window and some leaks were verified coming in below the window. Apparently, a few weeks earlier I had a bad rain storm and the wind was forcing the rain to come in below the window. It was determined that the WINDOW SEAL had failed or that there was not one installed. The plan was to pull out the window, reseal the window, reinstall it, re-sheetrock the open space, repaint the room, re-stucco the outside wall around the window, and repaint the outside wall. The carpet and carpet pad were replaced. It took several weeks to coordinate different contractors to perform all the specialty work. I was very pleased with the craftmanship and detail the workers did on the whole project. The estimate for the repair was right on spot. I had a few extra expenses for work I requested to be done that was not in the original estimate. I would recommend National First for any job relating to home repair.read moreread less
- Deb Y.Omar came to my home to install new floors after a flood, he was very professional and patient with all my questions. In my older home nothing is straight, when something didn't fit as it should he figured it out a way to solve the issue without sacrificing the look of the home. Highly recommend Omar if you are given an option to pick your crew.read moreread less
- Keitha R.We had our roof replaced and the guys were very polite and cleaned up daily. Brandon Michel was the project manager. He was polite and made sure everything went smoothly. I had a couple of small issues when we did the walk thru of the roof. They fixed them right then instead of coming back another day. The roof looks like it was never touched. A perfect job well done.read moreread less
- Bonnie C.They came out within the first five hours. Set up their equipment and immediately began